Trusted Agent profile · Chesterfield
★★★★★
1,085 reviews across 1 platform
Bridge House, Hady, Hill, Chesterfield, S41 0DT, S41 0DT
Auction House Copelands's office in Chesterfield, at Bridge House, is rated 4.8 out of 5 across 1,085 reviews on 1 platform.
Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
5/5
TrustpilotIf you want to sell, give em a bell.
Well, I’m an Idiot ! Me thinking dealing with private sale public was ok, sold my property 4 times then let down stressed ,time wasters and out of pocket !Then Decided to go for auction with Auctionhouse.co.uk dealt with Mark Upston appraised the building got the price bang on only 2 weeks advertising SOLD ! Met my reserve and Dealt with everything . 28 day complete .Very happy bunny they are experts & total professional outfit Thankyou
5/5
TrustpilotGreat Auction and great service and…
Great Auction and great service and fast service thanks John
Hi Ernest, great to hear you had fast service from John and the team at Auction House Scotland! Best wishes, Auction House
5/5
TrustpilotThank you for all the hard work of all…
Thank you for all the hard work of all the team and a special thanks to Mandi for her help, too
Hi Lee, thank you for your great feedback. We'll be sure to pass this onto Mandi and the Auction House Scotland team. All the best - Sam
5/5
TrustpilotMy first time buying at an auction
My first time buying at an auction and Auction House made it a very smooth process. Special credit to Georgia for her help all the way through the process. I will definitely be looking to buy from Auction House in the near future.
Hi Owen, we are so pleased we were able to help you secure your first purchase at auction. Looking forward to helping you purchase again in the future! Best, Auction House
5/5
TrustpilotWow!
What an incredible seemless, professional experience! I have never dealt with an auction house before, but I cannot recommend highly enough Gary, from Auction House. A lovely man, who listened and empathised with our situation and handled everything for us in such a courteous and professional manner. I would not hesitate to use him and Auction House again. Thank-you so much Gary!
Thank you for your review of Gary & Auction House. We are so pleased to hear you had a seamless and professional experience. Thank you for recommending us, and we look forward to helping you again. All the best - Lauren
5/5
TrustpilotRobert Hurst kept in touch throughout…
Robert Hurst kept in touch throughout the process and gave sound advise. I have used Auction House a number of times and the service is always 1st class.
Thank you for your kind feedback. We're pleased you had such a positive experience with the East Anglia team and we'll be sure to share your feedback with Robert personally. All the best, Sarah
5/5
TrustpilotFirst class friendly service
It's been a tough year loosing my dad and having to sell his house to cover equity release.
Hi there, it is fantastic to hear about the first-class service you received from Helen! Thank you for the recommendation and the excellent review. Best, Auction House
5/5
TrustpilotHighly recommend
After a poor service from a local estate agent we searched for other options to sell our property.
Hi Suzanne, thank you for taking the time to leave this excellent review! We are delighted that we were able to help sell your property and provided excellent communication. Best, Auction House
5/5
TrustpilotThey were very good and hassle free
They were very good and hassle free. Kept well informed on what was going on, just waiting for everything to go through now. Thanks Gary.
Thank you for your great feedback. All the best - Sam
5/5
TrustpilotHighly recommend as a buyer
I bought I property through AHWY in Dec 2022. Easy viewing with helpful viewer. Good communication with AHWY office staff in the run up to auction to try to make an offer prior to auction (which didn’t get accepted). The house was taken to the room and luckily I was the successful bidder. The team were quick to confirm exchange, take payment and issue documents so that conveyancing could start as it only had a 14 day completion. I prefer AHWY to many of the other national auction houses as they really know the area, communicate well and don’t tend to allow ridiculous additional fees, although this property did come with £3k of extras by the time I’d paid a buyer premium, a buyer fee and the seller’s search costs, then add auction fee, stamp duty and legal costs! But this is always clearly listed out in the legal packs. Thanks AHWY for a great service, i would highly recommend.
Hi Victoria, thank you for your feedback. Great to read about your experience with the AHWY team. We hope to welcome you back to auction in the future - all the best , Abi
5/5
TrustpilotHighly recommended
A good experience all the way from valuation to sale. Chris clearly really understood our market and guided us throughout the process of selling via auction which we had no experience of, with lots of help and advice. We felt like we were in good hands, had great support from the whole team and a really positive experience all round with a good sale.Its nice to deal with a business that makes customers feel valued and focuses on service - we don't see enough of it these days!
Hello, thanks for your fantastic feedback. The whole team is thrilled to read your comments as we strive to deliver the highest possible standards of service. Thank you for putting your trust in us - Chris.
5/5
TrustpilotGreat Service
Excellent service and Jenny was extremely supportive and went above and beyond.
Thank you for your review of Jenny & Auction House, we are so pleased to hear you found us to be extremely supportive. All the best - Lauren
5/5
TrustpilotBuy to Let Sale
Dan made the whole process run smoothly. He was very informative and kept me up to date with everything that was happening from start to finish. Would highly recommend.
Thank you for your feedback Lynne!
5/5
TrustpilotLukas was fantastic through the whole…
Lukas was fantastic through the whole process. Would definitely use auction house again.
Thank you Dan for your review of Lukas & Auction House. We are so pleased to hear you found Lukas to have been fantastic throughout the process. Thank you for recommending us, All the best - Lauren
5/5
Trustpilotvery supportive
The whole team at Auction House were always on hand, both to keep me up to date with what was occurring and to answer my queries.The process of auctions might not suit everyone but if you are considering then I would recommend going in for a chat to discuss the options.
Hi Beth, great to hear you were kept up to date with the whole process and received timely responses from the Auction House Hull & East Yorkshire team! Best, Auction House
5/5
TrustpilotEverything was explained all the way…
Everything was explained all the way through
Hi Patricia, great to hear everything was explained thoroughly! Thanks for taking the time to leave this feedback. Best, Auction House
5/5
TrustpilotA very good experience
Dealing with the Norwich branch of the Auction House was a great experience. All the staff were very pleasant and professional explaining what would happen step by step, making the whole process easy. It was lovely to be able to watch the online auction, a bit nerve racking when my lot came on, but again all done very professionally.
Thank you for your review of Auction House East Anglia, we are so pleased to hear you had a great experience using our services. All the best - Lauren
5/5
TrustpilotEase of Selling via Auction
Jenny was extremely knowledgeable, honest and understand she guided me through the whole process. The matter was handled with ease and professionalism I was constantly kept updated. I would highly recommend her.Thank you
Hello Jules, Thank you for your feedback. Fantastic to hear that Jenny was able to make the selling process easier for you. All the best - Abi
5/5
TrustpilotVery good service provided by Catherine…
Very good service provided by Catherine and the team at Auction House. Would highly recommend.
Thank you Jon Hook for your review of Catherine & Auction. We are so pleased to hear Catherine provided you a very good service. Thank you for recommending us - Lauren
5/5
TrustpilotExcellent service
Can not thank Helen and the team enough. Helen was absolutely brilliant very understanding of the situation, professional and supportive. Wonderful communication and everything done promptly.
Thank you for your review. We're so glad to hear you had a good experience and we'll be sure to pass your feedback on to Helen too. All the best - Sarah
5/5
TrustpilotRecommended
Recommended to all, very pleasant and knowledgeable James and his lovely team, colleagues Rebecca Michelle and Carly are helpful, friendly, professional and informative throughout, from initial contact to aftersale. Their caring understanding and respectful manner is greatly appreciated. For anyone who wishes to sell or buy, the efficient service and good experience will be beneficial. Best Wishes to all.
Thank you for your review of James, Rebecca, Michelle and Carly from our Auction House West Yorkshire team. We are chuffed to hear you received an efficient service and we really appreciate your recommendation, all the best - Rachael
5/5
TrustpilotReally simple after auction sale
Really simple after auction sale. Gary's been great and really happy so far!
Hi Simon, we are delighted to hear you secured a really simple post-auction sale with Gary's help! Best, Auction House
2/5
TrustpilotNot too great, but got through in the end
Made it through in the end but the Auction House employee who facilitated the purchase made me feel like he didn’t care at all and basically did the bare minimum through out the process. And of course they charge an exorbitant rate much higher than an estate agent for not doing much at all. Sad that much money went to them.
Hello Hamza We're really sorry to read that you don't feel you had a positive experience. Our records show that your offer was agreed and completed with no known issues or concerns raised by yourself throughout the process. Our team pride themselves on high levels of customer service and a passion for supporting our clients, so we're really disappointed to read that you do not feel this was the case for you. I believe the Scotland team have contacted you directly for some more information so they can fully understand the specific details of your feedback. All the best - Abi
5/5
TrustpilotWe have now purchased our second…
We have now purchased our second property with auction house and had just as good of an experience as the first. The team are always helpful when it comes to arranging viewings and answering questions. They are all happy and friendly and make the process simple and easy.
Hi, its great to hear that you have had some good experiences buying in East Anglia's auctions, thanks very much for taking the time to leave a review. Best, Auction House
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