Trusted Agent profile · Chester
★★★★★
1,760 reviews across 2 platforms
16 Grosvenor Court, Foregate Street, Chester, CH1 1HN
Savills's office in Chester, at 16 Grosvenor Court, is rated 4.1 out of 5 across 1,760 reviews on two platforms, including 2 Google reviews rated 3.0.
Every review we hold for the Chester office, from every platform, shown as written. First names only.
5/5
TrustpilotSale of family home.
Excellent support during the Sale of my flat, good level of contact and support during what could have been a very stressful process.
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotExcellent service
Over the years, I have found Savills' agents to be trustworthy and diligent. My recent experience with Victoria Anderson-Stewart in Newbury confirmed my confidence in the agency. She was professional and helpful. Tom Bower
1/5
TrustpilotCleaning after all
As you will finish your tenet they will charge you for cleaning. No matters how good you will clean the room or apartment. They will charge for it. Easy money making.
2/5
TrustpilotBut experience !!!!
But experience !!!!I called the agency three or four times, I heard same things we will call you back ... never call back if you’re not interested in your job don’t do it.👎🏻
5/5
TrustpilotExcellent service from Aziz Shah
Excellent service from Aziz Shah, he was extremely attentive and helpful.
Thank you, Isabel - it was my pleasure. All the best.Regards,Aziz
5/5
TrustpilotFantastic
Efficient, professional and friendly service. Jo and her team knew exactly what I was looking for.
Thank you for taking the time to leave such a kind review. Customer service is very important to us, so it is great to hear that we were able to help you.Regards,Jo
5/5
TrustpilotLauren helped me a lot during my stay…
Lauren helped me a lot during my stay all the time, always keen to help me solving the problem in the apartment.
5/5
TrustpilotVery helpful all the time and they were…
Very helpful all the time and they were able to make the process of moving simple and efficient.
Thanks Kush, pleasure to work with you.Regards,Luke
5/5
Trustpilotthank you Savills & Paige
Paige Ford helped me find a great place in Belsize Park for a short term stay. She was so efficient and pleasant. She made everything so easy. I highly recommend her and Savills.
5/5
TrustpilotLetting service over the past two years…
Letting service over the past two years was excellent; very professional.Thank you to all the team at Savills.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotA great service
Adel Virago-Zsupan has provided us with a great service Sorting out some difficult issues that we are very pleased with.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
1/5
TrustpilotCost me £15 to call them and never got…
Cost me £15 to call them and never got through after waiting 25 minsEmails them and 3 days later still no response
Thank you for your feedback. We take it very seriously so could I ask you to get in touch so that we can discuss your concerns in full? Please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?
5/5
TrustpilotWe had great service from Millie…
We had great service from Millie Willsmer. She was responsive, friendly and did all she could to aid our purchase.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotGuided us on the correct price for our…
Guided us on the correct price for our property so we ensured a quick sale and achieved over the guide price.
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotExcellent service
Excellent service, very efficient at every stage and all the team where a pleasure to work with.
Thank you, Susan. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotAvoid
Avoid, don't waste your time with these. they are more motivated in taking all your details rather than showing you a property.
We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly what happened o if you’d like to contact us to discuss it further please do email socialmedia@savills.com
4/5
TrustpilotSavills are our go-to
My brother and I have used Savills for years to rent out our properties. Paige and Ali have been proactive and professional, quick to respond to any queries. One house has been let out; one flat is still looking for tenants.
1/5
TrustpilotSales staff that lie to get the sale…
Sales staff that lie to get the sale and then leave you
Thank you for your feedback. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com.
5/5
Trustpilotextremely happy
Everything that happened during me getting the apartment was so easy and every member of staff was so helpful, amazing service
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
5/5
TrustpilotSavills Feedback
David from the Wapping office did a great job - Responsive and willing to help.We recommend him.
Thank you, Victor - I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,David
1/5
TrustpilotCrooks
CrooksDon’t even trust them, ever.
We would like to hear more of your experience, could you please provide further information and context to socialmedia@savills.com so we can investigate?
5/5
TrustpilotFantastic customer service from Jess Exley
Fantastic customer service from Jess Exley. In my dealings with her she was very professional and helpful.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotCrimnals working in league with…
Crimnals working in league with Landlord to steal deposit , secret and ambiguous terms in tennacy agreements.would avoid at all costs in future
Hi Martin, we're sorry to hear this. We take all feedback seriously, so would like to investigate the comments raised in your review. Please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotGreat service
Anthony, Bree and Elena did a great job of quickly finding me great new tenants. I highly recommend.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
