Trusted Agent profile · Chester
★★★★★
1,768 reviews across 2 platforms
22 Heritage Court, Lower Bridge Street, Chester, CH1 1RD
Savills New Homes's office in Chester, at 22 Heritage Court, is rated 4.1 out of 5 across 1,768 reviews on two platforms, including 50 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Savills New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester.
Every review we hold for the Chester office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent professional service
Very supportive and super quick to respond to any query. Kept me calm!
Thank you so much for your review, Liz, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotProfessional and responsive service.
Mark Fell handled my enquiries from the Savills Waterloo office and was extremely professional throughout the process, always responding very promptly to my queries. I would definitely recommend this service.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
1/5
TrustpilotTerrible
Terrible. Gave 2 months notice that I am leaving and still insists on charging an extra 1 month of rent. Just wonderful wonderful.
We are very sorry to hear this and we would like to help resolve the issue. Please send more information to socialmedia@savills.com so that we can assist.
5/5
TrustpilotExcellent all round
Savills were excellent with a recent house purchase. Communication was clear and timely and we were always kept up to date. Mille and Frazer provided excellent customer service.
Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy the new home.
5/5
TrustpilotExcellent professional service
Savills Sunningdale handled our sale superbly, during a difficult period in terms of C19, and the stresses that was putting on all manner of processes relating to selling a house.
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotChloe and Carina in the Wapping office…
Chloe and Carina in the Wapping office did a fantastic job on my sale in what were very trying circumstances.They were creative and determined and essential to finally getting the transaction over the line.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotSale of our Barn Sept 2020
Savills are at all times professional with strong local /market knowledge. Our property sale was staggeringly quick: 4 weeks and 3 days from start to completion. Very happy to recommend them.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotLetting our home in Edinburgh
Charles McCosh from Savill's (Edinburgh) has been superb from start to finish. He turned what could have been a stressful experience, into a highly efficient, seamless, process. Highly recommended
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Charlie
5/5
TrustpilotSavills Stamford
Savills Stamford, from day one took over and shown people round, they were here all the time.line of communication was very good.you could contact them any time very supportive and helpful at all timeshighly recommend
5/5
TrustpilotThanks for the Jess Help
Thanks for the Jess Help, I found a lovely apartment for my famliy in short time. The property fit my request perfectly. the visting arrangment and introdution are very good.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotLucy Banks - Cambridge
Dealing with Lucy in the Cambridge office on the purchase of a house recently was an absolute pleasure. She managed the process excellently and was a joy to deal with.
5/5
GoogleAdam Walker dealt quickly and professionally with my property transaction.
5/5
TrustpilotOutstanding service from Daniel Omell
Outstanding service from Daniel Omell. Very dedicated and available. Accommodated all our meeting requests. Really went the extra miles for us.
Thanks Nicholas, it was my pleasure. Happy everything worked out.Regards,Daniel
2/5
TrustpilotSent negative feedback re the new sale…
Sent negative feedback re the new sale of isle of dogs two weeks ago, havent receive any follow up.
We are sorry to hear that noone has followed up with you. If you'd like, please email further information so we can investigate and get back to you: socialmedia@savills.com
1/5
TrustpilotSent request for info on location…
Sent request for info on location they’re in charge of to Perth office through their website couple of weeks ago. Still waiting, thus is really poor service.
We are very sorry to hear this, could you please email the location you would like more information on and we will endeavor to provide you the details as a matter of priority. Please email: socialmedia@savills.com
5/5
TrustpilotAbove and beyond. Savills Sunningdale and specifically…
Savills Sunningdale and specifically Karen Brannigan, went above and beyond expectation. Her input continued right up to the move date and made the entire process as painless as possible.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotVery helpful and trustable agent.
Very helpful and trustable agent.Helping me solved lots of problem and kindly helped my tenants make their live in UK easier as well.
Hi Tianzhuo, Thank you for your kind feedback. It has been my pleasure to assist, and I am glad your tenants are pleased.With regards,Rosanna
5/5
TrustpilotAn excellent experience
An excellent process, Savills understood the market for renting our type of property, priced it accurately and managed the process of completing the tenancy very well.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat support.
The People we worked with at Savills were at all time professional and very engaging. It always felt as though they really wanted to support us to achieve the right outcome.
We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotMy daughter has rented a property from them
My daughter has rented a property from them, the whole experience has been lovely! Process running smooth, communication all the time- on point and the properties are all well-maintained
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
1/5
TrustpilotNice people. Ineffective service.
Their Lettings department leaves a lot to be desired. Nice people (when you can get hold of them) but totally ineffective. Have had to wait several days/weeks for simple issues to be fixed over the past two and a half years.
5/5
TrustpilotI am severely autistic
I am severely autistic, they were very kind and considerate with regards to my needs. I am happy with the results and again how I was dealt with.
5/5
TrustpilotDelighted
We are grateful particularly to Alastair Mercer in the Guildford Office who excelled in his professional approach to, what turned out to be, a challenging and long winded sale
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
4/5
TrustpilotWe were taken care of by Sue from…
We were taken care of by Sue from Savills in Rickmansworth. She was very helpful throughout our purchase and was always on hand to give advice and made our experience very pleasant.
Hi Sue, thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Savills New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester.
