3/5
Carnt get into see anyone without appointment phoning is also awful needs to improve
Trusted Agent profile
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72 reviews across 1 platform
80 Lightfoot Street, Chester, CH2 3AL
Muir Group's Chester office at 80 Lightfoot Street is rated 2.7 out of 5 across 72 reviews on 1 platform, including 72 Google reviews rated 2.7.
Every review we hold for the Chester office, from every platform, shown as written. First names only.
3/5
Carnt get into see anyone without appointment phoning is also awful needs to improve
3/5
2wks ago an electrician from Muir came to fix my outside security light, he replaced it with a new one, 2wks later.....its still not working ๐ I had to call back to book another repair to have it fixed but I have to wait another 2wks!!! โฆ
1/5
Disgraceful, have 3 young children under the age of 5 and my hot water or heating isn't working they wont come out and fix it as they dont see it as a emergency bare in mind it is winter and 2 weeks before Christmas !!! i am absolutely disgusted by this i will be taking this matter further !!
1/5
Shocking!! Had multiple complaints raised , 2 years on and still waiting for new windows as the drafts are rediculous and was promised new windows when I moved in , still waiting for everything. If I could give 0 stars I would
2/5
Awful Muir are they never answer the phones when you have problems hate were I live
1/5
The worse customer service I've ever received in my life.
1/5
Over year still chasing my housing offer to speak too made numerous call am still awaiting for to contact get intouch . Shocking ๐ โฆ
2/5
When there is any issue for tennate it takes ages to resolve nobody gives a monkey
5/5
well ilive on packhorse close lostock gralam i live next door to emily barrow shes partying all the time when you conplaint you get your windows put though housing manger informed
1/5
Only if U can't live anywhere else
1/5
Very poor levels of communication!
5/5
We have just moved in to one of their properties. Staff were extremely friendly and helpful. They have gone the extra mile for my family and I. They have given us the opportunity to have a fresh start. I can't thank them enough
5/5
Good for social housing
1/5
If I could give a zero star, I would. AVOID AT ALL COSTS.
5/5
Well, it's a great place to work with really wonderful people. They really care and so must be great to live in their properties.
1/5
Kept passing the book on my checking for a property to rent
1/5
Rating only, no written review.
5/5
Very helpful. Nice images along with financial advice if required. Benefits. Medical problems. Really good site.
1/5
Rating only, no written review.
2/5
We uick at coming out to do jobs, however bodge jobs never really solve the repairs!
4/5
Great landlords, not perfect but definitely working well towards service improvements. Can't fault the flat I'm in.
5/5
Super housing trust. I live in Ashton court in frodsham Cheshire
1/5
Had a shared ownership property with these cowboys for 7 years. Wouldn't recommend to anyone.
2/5
Had an interview for a job (unsuccessful) the receptionist was friendly
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Muir Group's Chester office has 72 reviews across 1 platform: 72 on Google.
Muir Group Chester is rated 2.7 out of 5 across all 72 reviews, and 2.7 out of 5 on Google from 72 reviews.
Muir Group Chester, 80 Lightfoot Street, Chester, CH2 3AL.