Trusted Agent profile · Chester
★★★★★
89 reviews across 2 platforms
40, Lower Bridge Street, Chester, CH1 1RS
Changing Home's office in Chester, at 40, is rated 4.5 out of 5 across 89 reviews on two platforms, including 79 Google reviews rated 4.4.
Every review we hold for the Chester office, from every platform, shown as written. First names only.
1/5
GoogleI don’t recommend it to anyone because time wasters, went to view a property that had already been let to someone else
Hello Adam, please can you contact us - as we have no details of yourself enquiring or viewing a property with us? We would never show a potential tenant around a property that we have already … More
5/5
GoogleAndrew Harding was beyond brilliant. I had a protracted sale process during which everything that could go wrong to slow up the legal process did - through no fault of Andrew and Changing Homes, my process took over 4 months - Andrew tirelessly continued to keep it going, be pro-active, to chase where he could and most importantly kept me (overseas) informed at all times. Being overseas I had to trust my property was in good hands and I cannot recommend Andrew highly enough. If I could vote 5*+ I would. Look no further than Andrew to list your property with .
5/5
GoogleNot been asked to write a review. But I must. We bought a property through the Chester branch. July 2024 Oliver. the office manager. Helped us enormously. He contacted the seller on our behalf and made the purchase so easy. When we come to sell our property. We will be using this estate agent again.
Thank you so much for a great review. From all of us at Changing Home
5/5
GoogleHannah & Changing Home helped me secure a lovely property. Hannah was absolutely brilliant and helped me from start to finish. Nothing was too much trouble - fantastic - thank you!
Many thanks Sean for you kind words it means a lot to all of us
5/5
GoogleFrom the moment I contacted Changing Home, they were outstanding. Ollie arranged a viewing within hours and from then on was the perfect guide, knowledgeable, patient, and never once pushy. He answered every question I had about the …
5/5
GoogleWe sold our home through Changing Homes. We were delighted with the service and would highly recommend. Oliver was brilliant - answered emails promptly, was honest and thorough and made the process less stressful. After using a number of estate agents in Chester in recent years I wouldn't use anyone else now.
5/5
GoogleBought a hpusr through changing homes. Great company. Lovely people. Always happy to help. Had no issue answering all my questions and letting me view the property multiple times before and after having the offer accepted. Plus, love the little box the keys came in. Really sweet. Thanks so much !
Thank you Kate for your great review, we really appreciate this Wishing you all the happiness in your New house.
5/5
GoogleI had a fantastic experience working with Changing Home when buying my flat. From the very first viewing to completion day, they were professional, friendly, and incredibly supportive throughout the entire process. …
1/5
GoogleCash buyer, rang up 3 times today to arrange a viewing. No one answers the phone or responds to call back requests. If I was selling my house I would avoid this company! You can find out the house owner’s name on Land Registry and go to them directly.
Hi Mohammed, Really sorry we haven't spoken to you, we have checked our phones and have not had any missed calls, please call us 01244 345664 press 1 Sales Kind regards Glenda Law Director
1/5
GoogleCash buyer, rang up 3 times today to arrange a viewing. No one answers the phone or responds to call back requests. If I was selling my house I would avoid this company! You can find out the house owner’s name on Land Registry and go to them directly.
Hi Mohammed, Really sorry we haven't spoken to you, we have checked our phones and have not had any missed calls, please call us 01244 345664 press 1 Sales Kind regards Glenda Law Director
5/5
FacebookHighly recommend changing home! Especially Oliver. He has kept us up to date on everything, checking in on us, showing people around our home. Super super friendly and will do anything to help! Sold our house within 2 weeks of it going up for sale! Absolutely amazing company! Thanks again for everything x
5/5
GoogleI've rented with Changing Home for 3 years now and nothing is ever too much for them. They are a lovely friendly team who get back to you quickly, politely and make things so easy and smooth. Other Estate Agents can learn a lot from them!
Many thanks Izzy for your kind words.
5/5
GoogleExtremely happy we chose Changing Homes to sell our property. The service we received was exceptional and when you are selling your property you need a team who get the job done. Always able to speak to someone and would definitely recommend. Thank you
Thank you so much for your 5 star review it means a lot to all of us as a small business. Wish you all the happiness in your New Home.
1/5
GoogleCash buyer, rang up 3 times today to arrange a viewing. No one answers the phone or responds to call back requests. If I was selling my house I would avoid this company! You can find out the house owner’s name on Land Registry and go to them directly.
Hi Mohammed, Really sorry we haven't spoken to you, we have checked our phones and have not had any missed calls, please call us 01244 345664 press 1 Sales Kind regards Glenda Law Director
5/5
GoogleThe whole team were extremely responsive and supportive throughout quite a lengthy sale process. I would highly recommend Changing Home to others.
5/5
FacebookHighly recommend. Ollie is the man, he helped us through the whole process of letting was a hassle free, smooth and professional transaction.
Thanks Richard, it was a pleasure to deal with you - good luck with your new home ☺️🏠👍🏼
5/5
GoogleHad a great experience selling my house with Changing Home. The communication was easy and they did a great job with the up-front marketing.
Many thanks for this great review from All of us at Changing Home
5/5
GoogleI can't recommend Changing Home highly enough. They did an amazing job of promoting the sale of our house as well as working closely with us on the purchase of our new house. They're super friendly, kept us well informed and there was always someone available on the phone to answer our questions and give us advice.PositiveResponsiveness, Quality, Professionalism
Many thanks for your great review, wishing you and your family all the happiness in your New Home from All of us at Changing Home.
5/5
GoogleThe team at Changing Home were brilliant to deal with for us as sellers. Communication was seamless and feedback from viewings was prompt. Would highly recommend.
5/5
GoogleWhat a Great service and a great team. I have been letting from them for 3 months now and I must say the service is great. All the staff are very helpful. I recommend them to you. Regards. Tex.
5/5
GoogleTim and his team have been looking after our properties for years. He is a thoughtful and responsive manager, keeping both owner and tenant very happy. Thank you.
5/5
GooglePerfect - so quick, efficient and easy to deal with. They fought our corner as a buyer every step of the way. Special shout outs to Oliver and Glenda - thank you!
1/5
GoogleUnfortunately we had a very poor experience. It was a debarcle from start to finish. 8-weeks into "trying to Purchase" a Buy to Let Property' we pulled-out. Expense to us of course, as Searches already completed. Vendor selling with AST (Assured Shorthold Tenancy) & the Tenants insitu, who were obstructive when maintenance required or our Mortgage Company tried to arrange a Valuation Survey. Communication was poor, should have been straight forward, it was stressful. After 8-weeks of chasing our Solicitor had ONLY received 10% of paperwork. *Something definitely was NOT quite right here* No apologies, or any form of response from Changing Home Estate Agent, ie no communication. Unprofessional & very disappointed & frustrating.NegativeResponsiveness
5/5
GoogleChanging Home are amazing. Couldn't recommend them more. Friendly, professional, quality service and they really go the extra mile to help. We have just sold our house with them - they helped every step of the way and even after. Great values. Thanks very much.PositiveQuality
Many thanks for your great review we really appreciate this as we are a small independent business. Best wishes to you all .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Changing Home's Chester office has 89 reviews across two platforms: 79 on Google, 10 on Facebook.
Changing Home Chester is rated 4.5 out of 5 across all 89 reviews, and 4.4 out of 5 on Google from 79 reviews.
Changing Home Chester, 40, Lower Bridge Street, Chester, CH1 1RS.
