5/5
TrustpilotGreat job on the paint work
Agent replied · 24 August 2024
Thank you Kerry
Trusted Agent profile · Chester
Anwyl Homes Chester reviews
★★★★★
1,076 reviews across 2 platforms
Clifton Drive, Chester, CH1 4LG
Part of Anwyl Homes, see every office.
Anwyl Homes's office in Chester, at Clifton Drive, is rated 4.6 out of 5 across 1,076 reviews on two platforms, including 10 Google reviews rated 4.7.
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Reviews
Every review we hold for the Chester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAnwyl homes customer service technician
Turned up on time, polite worker who completed the job to a high standard.
Agent replied · 10 June 2024
Thanks Rhiannon!
5/5
TrustpilotRichard did a fantastic job sorting out…
Richard did a fantastic job sorting out the seal on the kitchen work tops . He was extremely pleasant and explained everything to us .
Agent replied · 10 June 2024
Hi Lorraine, thank you for your review about Richard, he really appreciated your feedback.
4/5
TrustpilotSo far so good timely updates
Agent replied · 24 August 2024
Thank you
5/5
TrustpilotSkirting board fixed and fitted
Skirting board fixed and fitted, gaps covered and re painted, all sorted after a leak. Friendly technician, did a good, tidy job.
Agent replied · 10 June 2024
Thank you!
1/5
TrustpilotCustomer after care was awful
Customer after care was awful, never kept up to date, Alex from customer care seemed like he didn't care about our issues, spent a lot of money with this company, will not buy from them again
Agent replied · 10 June 2024
Hi Subage, We're really sorry to read your review, it is disappointing to hear how you feel. We can assure you that our Customer Service team do care very much and they will help resolve any issues that are covered by your 2 year Anwyl warranty or outside the NHBC standards. If you do have any problems that you would like help with don't hesitate to get in touch with the team at customer-care@anwyl.co.uk or by ringing 03300 244955.
5/5
TrustpilotFriendly & personable
Friendly & personable. Did the job at hand
Agent replied · 24 August 2024
Thank you!
5/5
TrustpilotExcellent visit
Lee attended today and fixed my reported snags. He also noticed my doors required attention and adjusted those. He was extremely helpful so a big thank you.
Agent replied · 10 June 2024
Hi Hiliary, thank you for taking the time to leave this review, Lee was made up!
5/5
TrustpilotWe've had a great experience so far
We've had a great experience so far. Shaun Hornby, Josh Hough and Joe at Priory Gardens have all been really helpful and responsive. Would highly recommend Anwyl Homes
5/5
Trustpilot5* review for our technician Richard…
5* review for our technician Richard Nelson. He has been the most positive part of our anwyl experience so far helpful, friendly, great work and very tidy.
Agent replied · 10 June 2024
Hi Emily, thank you for your review about Richard, all our aftercare team work hard to complete a good job so it's good to receive this feedback.
5/5
TrustpilotPeter and Josh came today to paint my…
Peter and Josh came today to paint my ceilings. Very professional and great job done
Agent replied · 10 June 2024
Thanks Richard.
5/5
TrustpilotFantastic service by Lee Ashworth who…
Fantastic service by Lee Ashworth who finally fixed our front door after 3 previous attempts by other technicians. A credit to the company.
Agent replied · 10 June 2024
Hi Michael, thank you for this review and really good to hear your door is now fixed!
5/5
TrustpilotRichard came around straight away and…
Richard came around straight away and sorted the door out fast and efficiently
Agent replied · 10 June 2024
Thanks Brandon!
5/5
TrustpilotGreat follow up work
Josh Hough has done an excellent job on our fence and laying loft insulation where it was missing. Thanks
Agent replied · 10 June 2024
Thanks Sharon!
5/5
TrustpilotPaul visited today and was really…
Paul visited today and was really great. Very professional and friendly
Agent replied · 10 June 2024
Thank you
5/5
TrustpilotRichard Nelson did a fantastic job at…
Richard Nelson did a fantastic job at ours today.
Agent replied · 10 June 2024
Thank you!
5/5
TrustpilotChris as always was…
Chris as always was professional,friendly, cleaned up after him self and did fab job - thank you
Agent replied · 10 June 2024
Thanks Gina!
5/5
TrustpilotWinnington place
Extremely happy with our new home and the service recvied from both the sales office and site team, plus everyone else we've spoken to at Anwyl.
5/5
TrustpilotVery helpful, profesional and respectful.
Josh and Richard worked efficiently and were very helpful, profesional and respectful. Great customer service.
Agent replied · 10 June 2024
Thank you!
1/5
TrustpilotThey are rude
They are rude, they don’t get back to you to fix what needs doing! It’s taken 2 years to do snagging lists from when we moved in! The customer care team are so rude! Don’t waste your money!
Agent replied · 10 June 2024
Hi HollyWe're really sorry to hear how you feel, however, we don't seem to have sold a house to anyone with your name. We have requested more information via Trust Pilot and look forward to hearing back.
5/5
TrustpilotSean and Paul brilliant
Sean and Paul brilliantVery good experience after moving in at Edenhurst Grange. Minor issues sorted very quickly and efficiently. Very happy with new home and would recommend.
Agent replied · 10 June 2024
Hi Joseph, thank you for your lovely review about our team at our Edenhurst Grange development. This team have been award winning on a number of occasions so it is great to see how happy their homeowners are too! Thank you.
5/5
TrustpilotGreat site Deva Green
Deva Green site team and sales I could not fault them very polite would definitely recommend buying one of these houses
Agent replied · 10 June 2024
Hi James, thank you for your review about our Deva Green team, we have passed this onto them and know how much they appreciate it, thank you!
5/5
TrustpilotA good job
A good job in levelling the ground first and then taking time in making sure the turf was laid correctly.
Agent replied · 10 June 2024
Hi David, thank you for this review about our landscapers, we always ask that our subcontractors work with care and attention at all times so it's great to read when they are getting it right!
5/5
TrustpilotGreat customer service.
My customer service technician was Lee ashworth. He explained to me what he needed to do and He was very professional, polite, and friendly.
Agent replied · 10 June 2024
Hi Elisabeth, thank you for your review about one of our Customer Service Technicians, it is appreciated, thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Anwyl Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester.
