5/5
Fantastic homes
Fantastic homes, excellent quality and finishes on offer. Brilliant customer service
Trusted Agent profile · Chester Le Street
★★★★★
432 reviews across 2 platforms
Bowes Gate Drive, Lambton Park, Chester Le Street, DH3 4DS
Robertson Homes's office in Chester Le Street, at Bowes Gate Drive, is rated 3.3 out of 5 across 432 reviews on two platforms, including 4 Google reviews rated 4.2.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
Fantastic homes
Fantastic homes, excellent quality and finishes on offer. Brilliant customer service
1/5
Cannot be trusted to complete on time
Cannot be trusted to complete on time. Poor time management and communication. Would not recommend.
Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS
5/5
Wowzer I’m absolutely blown away by the…
Wowzer I’m absolutely blown away by the luxurious show home
5/5
Beautiful homes surrounded by lots of woodland
5/5
Spectacular!!!!
Spectacular!!!!Welcomed by exceptional staff!Show home and development second to none!
5/5
Great service greeted on welcome
Great service greeted on welcome, Amazing showhome and great surroundings.
5/5
Beautiful homes designed to a very high…
Beautiful homes designed to a very high standard. Stunning views
1/5
Avoid buying from Robertson Homes
WE PRIDE OURSELVES ON OUR EXCEPTIONAL CUSTOMER CARESome statement from their website impossible to talk to anyone including the directors, emails just ignored. Worst customer service l have come across.
4/5
Ness Castle Inverness
Received very good customer service from sales representative Graeme MacPherson at ness Castle, Inverness.
Hi Caroline,Thanks for your review of Ness Castle, it's always great to hear about positive experiences.Best Wishes,The Robertson Homes Team
5/5
Absolutely Stunning
Absolutely Stunning Attention to detail is outstanding Great hospitality
2/5
No After Sales Help
The homes are lovely however as everyone else is remarking; don't expect any after sales help unless you continually harass them. They have absolutely no interest in helping anyone
1/5
Shocking this company puts profits…
Shocking this company puts profits before anything else, totally incompetent and blatant lies!
Regarding your review relating to Dargavel Primary School: The school is being built by Robertson Construction under an agreed contract with Renfrewshire Council. It had been hoped to have the school completed ahead of schedule in time for the new term in August, however the unprecedented pandemic which forced a three-month shut-down followed by stricter control on site working and numbers has pushed this back. It is unfortunate that this message has not been clearly conveyed to parents and we understand your frustration and concern for your children about to start their school journey in August. As it is Robertson Construction which is building the new school, may we ask you respectfully to remove your review of Robertson Homes.Best wishes,The Robertson Homes team.
5/5
Super development-thanks for your help…
Super development-thanks for your help today Maxine
5/5
Fantastic salesperson Maxine
Fantastic salesperson Maxine. Very informative and helpful
5/5
Beautiful houses
Beautiful houses. Really impressive quality 🙌🏼
5/5
Stunning homes and amazing opening event
5/5
Quality
Unbelievable quality and attention to detail.
5/5
Great experience
Great experience, unreal home and hospitality
5/5
Beautiful homes
Beautiful homes. Really well built. Great
5/5
Stunning location and excellent service
1/5
Failure to deliver what was promised
Failure to deliver what was promised. #dps
Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS
1/5
Do not sucked in be the 5 star ratings…
Do not get sucked in by the 5 star ratings Robertsons are a disgrace of a company they will take your money and run!!!!
5/5
Rating only, no written review.
5/5
Top marks for client care!
Rating only, no written review.
Hi Jean,Thank you very much for your review!Many thanks,The Robertson Homes team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robertson Homes's Chester Le Street office has 432 reviews across two platforms: 4 on Google, 428 on Trustpilot (across the whole business).
Robertson Homes Chester Le Street is rated 3.3 out of 5 across all 432 reviews, and 4.2 out of 5 on Google from 4 reviews.
Robertson Homes Chester Le Street, Bowes Gate Drive, Lambton Park, Chester Le Street, DH3 4DS.