Trusted Agent profile
★★★★★
2,164 reviews across 2 platforms
Bridge End Chambers, Chester Le Street, DH3 3QY, Chester-le-Street DH3 3QY
Reeds Rains's Chester-le-Street office at Bridge End Chambers is rated 3.8 out of 5 across 2,164 reviews on two platforms, including 220 Google reviews rated 4.8. The 1,944 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of eight awards Reeds Rains won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Reeds Rains. Each award is assessed separately from the review sites.
Every review we hold for the Chester-le-Street office, from every platform, shown as written. First names only.
3/5
GoogleRating only, no written review.
Good Afternoon AllyB Could you just give us a little more information as to your connection with ourselves. We can`t seem to find your details on the system and you did not leave any text with your 3*. Not sure if you are a buyer, seller tenant or landlord as we have no record of you. Regards Reeds Rains Chester le Street
5/5
GoogleRating only, no written review.
Thank you so much Irvine for your lovely review. We hope you will be very happy in your new home.
5/5
GoogleRating only, no written review.
Thank you for the 5* review Oli. We wish you the very best in your new home.
5/5
GoogleRating only, no written review.
Thank you for your 5* review
5/5
GoogleRating only, no written review.
Hi Mark Thanks for the 5* review. Greatly appreciated. Mark, Nicole, Vicki & Janet Reeds Rains
5/5
GoogleRating only, no written review.
Thanks Julie.
5/5
GoogleRating only, no written review.
Hi Karen Thanks for the 5* Review, greatly appreciated. Team Reeds Rains Chester le Street
5/5
GoogleRating only, no written review.
Thanks for the 5* Jennifer. Much appreciated. Janet
5/5
GoogleRating only, no written review.
Thank you Katy for your 5 Star review, we hope you will be very happy in your new home. Vicki and the Team
5/5
GoogleRating only, no written review.
Hi Jennifer Thank you so much for the 5 stars. Its much appreciated. All the best from everyone at Reeds Rains Chester le Street
5/5
Trustpilotvery smooth and professional
Rating only, no written review.
5/5
TrustpilotBrilliant and efficient
Rating only, no written review.
1/5
TrustpilotPoor service
Rating only, no written review.
Hi Sylvain - I've sent you a request for more information, thanks
5/5
TrustpilotProfessional and trustworthy.
Rating only, no written review.
Thank you!
5/5
TrustpilotExcellent service
Rating only, no written review.
Great to hear. Thanks
5/5
TrustpilotExcellent service very professional.
Rating only, no written review.
5/5
TrustpilotSimple and fast
Rating only, no written review.
1/5
Trustpilotworst service and unpleasant experience
Rating only, no written review.
Hello Silvia,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotVery helpful in every way
Rating only, no written review.
1/5
TrustpilotLazy and useless will never use again .
Rating only, no written review.
Hello Tracy and Paul,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
GoogleRating only, no written review.
Thank you for the 5* review Lauren, it's greatly appreciated. I'm so glad we were able to find you a perfect rental property & hope you're settling into your new home well. Best Wishes, Nicole & the team.
5/5
GoogleRating only, no written review.
Thank you for the 5* review Francis, it's greatly appreciated. Kind regards, The team at reeds rains Chester Le Street
5/5
GoogleRating only, no written review.
Thank you for the 5* review its very much appreciated. From all the team at Reeds Rains Chester le Street
5/5
GoogleRating only, no written review.
Many thanks for your review Angela, it's greatly appreciated. We look forward to getting you moved into your new home, I have no doubt you'll be very happy there. Best wishes Vicki & the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Rains's Chester-le-Street office has 2,164 reviews across two platforms: 220 on Google, 1,944 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Reeds Rains Chester le Street is rated 3.8 out of 5 across all 2,164 reviews, and 4.8 out of 5 on Google from 220 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Reeds Rains, Chester Le Street won Gold; Reeds Rains, Macclesfield won Platinum; Reeds Rains, Grimsby won Gold; Reeds Rains, St Helens won Gold; Reeds Rains, Clevedon won Gold; Reeds Rains, Salford won Gold; Reeds Rains, York won Trusted Agent; Reeds Rains, Nottingham won Trusted Agent.
Reeds Rains Chester le Street, Bridge End Chambers, Chester Le Street, DH3 3QY, Chester-le-Street DH3 3QY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.