Trusted Agent profile · Chester Le Street
★★★★★
2,169 reviews across 2 platforms
Bridge End Chambers Front Street, Chester Le Street, DH3 3QY
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Chester Le Street, at Bridge End Chambers Front Street, is rated 3.8 out of 5 across 2,169 reviews on two platforms, including 237 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester Le Street.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
TrustpilotCleckheaton Branch
We can not fault the team at the Cleckheaton branch. Johnjo and Jess have been so helpful throughout our sale and also the purchase of our new home. They have kept us updated, chased solicitors where needed and gone above and beyond to help. Highly recommend. Thank you.
5/5
TrustpilotStockton on Tees branch/ Middlesbrough.
Stockton-on-Tees/Middlesbrough branch.Definitely would use my local Stockton on Tees branch again so informative kept me updated, no matter how trivial including Middlesbrough branch, very impressed.Darren Hughff.
Hi Darren - Thank you for the excellent review, we will be sure to pass this on to the branch in Stockton, we're so happy you've had a great experience with us! Many thanks,Reeds Rains
5/5
GoogleI had an absolutely excellent experience with this agents. All the staff were brilliant from start to finish and I would highly recommend them to anyone
Thank you so much for your 5* Review and kind words Alex, we really appreciate it and are glad that you are happy with the service we provided.
5/5
TrustpilotWe have used Reed Rains several times…
We have used Reed Rains several times and each time we have had excellent service
5/5
TrustpilotExcellent service
From the very beginning of our first phone call with Reeds Rains the service has been friendly and professional, and above all a very unique and personable service. Staff were all very knowledgeable and informative. I can highly recommend the Bamber Bridge branch, and would definitely use again.
5/5
TrustpilotVery quick sale
My house hasn't been up many weeks and already sold for full asking!David and the girls have been very professional from the off.Friendly, helpful and always call back if you leave a message.Excellent service upto now.
5/5
TrustpilotSusan and the team were very helpful…
Susan and the team were very helpful from the start. Very professional
4/5
TrustpilotImprovement in communication with…
Improvement in communication with clients would take you up to 5 stars,
Thank you very much for the feedback. I will pass on to the branch.
5/5
TrustpilotReeds Rains in Shevington - An excellent service from start to finish.
An excellent service from start to finish. The team worked tirelessly to give me the best service. Special mention for Janet who went above and beyond in helping me through what was a very emotional purchase for me. Nothing was ever too much trouble and she took as much stress from me as she could. I would recommend them highly.
5/5
TrustpilotReeds Rains were my first choice
Reeds Rains were my first choice after years of experience of using them in my capacity as a landlord and finally as a property seller.The marketing of my property was quick and efficient, resulting in a quick sale at a sensible price with good advice at every stage of the process.
5/5
TrustpilotHi the sale team in my local branch is…
Hi the sale team in my local branch is very good they worked very hard to sell my property and kept me updated all the time I will definitely recommend them
5/5
TrustpilotGreat Support - Let in Wakefield
Searching for a house in Wakefield, West Yorkshire, I was kindly supported by Reeds Rains team, specially Samantha Russell, the Lettings Manager.Despite of the limited offer in the region for a 4 bedroom house, they give me all attention and actively tried to bring me options.Thank you.
5/5
TrustpilotWow definitely 5 out 5
Wow definitely 5 out 5 I had Alison Bullock from chapel house branch out yesterday. Her time keeping was spot on, her local knowledge was superb, her manners and enthusiasm was amazing. As a sales negotiator she really was the best sales person I have seen for a long time. And I should know!
5/5
TrustpilotReview
Throughout the process the staff have been extremely helpful and supportive.
Great to hear. Thanks for the review.
5/5
TrustpilotReeds Rains Rhyl
Outstanding service from start to finish. Every member of the team was extremely professional at all times and dealt with all aspects of the sale efficiently and timely.This has been the first estate agent that I have used that actually know what they are doing and have demonstrated it.Thank you.
5/5
TrustpilotCheryl W - Hillsborough
Cheryl W at the Hillsborough branch has been amazing. I’ve asked so many questions about the property I’m moving into and she has had an answer for every single question. Amazing service, amazing lady. Was extremely stressful for me, but Cheryl has reduced this so much for me. Thank you so much.
5/5
TrustpilotPleasant and helpful staff
Pleasant and helpful staff. Always keep me updated
Great to hear, thank you!
1/5
TrustpilotDO NOT USE REEDS RAINS LETTINGS IF YOU…
DO NOT USE REEDS RAINS LETTINGS IF YOU ARE A LANDLORD!The reeds rains letting centre is there not to do any work just to siphon off money
We're sorry you're unhappy with the service received Debdeep Dey. We're not aware of any current issues outstanding. We would really like the opportunity to put this right, and would be grateful if you would contact us on rrcustomerrelations@reedsrains.co.uk to provide more details.Many thanksReeds Rains
5/5
TrustpilotHad a great experience with Reeds…
Had a great experience with Reeds Rains. Easy to get a hold of, prompt in their replies and superb customer service. Was working with Tyreece from the Catford branch who was extremely helpful along each step of the process, ask for him if you end up going with Reeds Rains! 5/5RegardsAdam
5/5
TrustpilotAbsolutely first class service
Absolutely first class service, upfront and transparent with everything they provide. Great communication and friendly staff.
1/5
TrustpilotNever go here
Not even worth a 1 star never been so let down to lack of service. Will get more communication out of a brick wall
Hello Dorris - We are sorry to hear about the communication difficulties. Could you please let me know which branch it is you have dealings with?Kind regards,Reeds Rains
5/5
TrustpilotExcellent service
Excellent service, kept well informed at all points of the sale & purchase.
5/5
TrustpilotReeds Rains Bamber Bridge
I can highly recommend Reeds Rains Bamber Bridge I am a tenant in a property managed by this branch and recently required assistance. My issue was dealt with by the Property Manager Katie Bonnar, who was extremely helpful, friendly and professional. She is a credit to the branch!
1/5
TrustpilotNot worthy even of one star
Not worthy even of one star. They sent out contract for renewal tenancy and failed to pick up that statutory notice periods have changed twice during Covid. They are still advising that it’s two months when in fact it was extended to three and now six months. An absolute joke of a service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester Le Street.
