Reeds Rains Chester Le Street reviews

★★★★★ 1/5

Trustpilot

Been complaining about maintenance…

Been complaining about maintenance issues for 3 years, found out that they had not been relaying the issues to the landlord. He has now changed letting agent since finding out about the lack of communication.

Laura · 13 May 2021

★★★★★ 5/5

Trustpilot

We moved in to new property from Maidenhead

We dealt with Reddish office. Liberty, always pleasant to speak, made our move smooth and easy. We signed the contact in no time and got the keys.

Asif · 22 March 2018

★★★★★ 5/5

Trustpilot

Dear Laura at Reed's Rain's

Dear Laura, at Reed's Rain's, thank you very much for your assistance today in helping with our solicitor problems.Really very helpful and reassuring at quite a stressful time.John

Mr · 23 September 2024

★★★★★ 1/5

Trustpilot

Awful - renters avoid!

55 days since move-out and still no sign of deposit return. The Move Out department has now been ignoring my emails for nearly three weeks.

Euan · 13 October 2022

★★★★★ 3/5

Google

Its a estate agent ,what more can you say. I only looked at there website

Russell · 26 August 2023

★★★★★ 5/5

Google

Fantastic service and support when purchasing a property from reeds rains! Janet in particular went above and beyond when dealing with us and made the whole process run smoothly. I would highly recommend!!

John · 26 August 2021

★★★★★ 5/5

Trustpilot

Brilliantly dealt with

I had a quick turn around between viewing the property, signing all documents and collecting the keys. The agent I dealt with, Lucy, was great and made sure every promise she gave was kept. Also, the welcome pack I received was a nice little touch and made me feel like a valued customer

Liam · 28 February 2023

★★★★★ 5/5

Trustpilot

First time landlord

Being a first time landlord was a very scary experience but Sonia and Lucy at ReedsRains had everything under control. Within the first week I had numerous viewings and after finding the right tenants for me, keep everything in place. Quick and easy from my end especially with these two in charge of everything.

Jason · 25 January 2023

★★★★★ 1/5

Trustpilot

Great from the start but your in your…

Great from the start but your in your own after that, no help at all. Get fobbed off to the ‘landlord’ the ‘landlord’ tells u to report to reeds. Awful. Tell you blatant lies

Mkay · 9 June 2021

★★★★★ 1/5

Trustpilot

Awful company

Awful company. Currently renting a property from them and all of the work that they assured us would be completed before we moved in has still not been done 3 months later. Unprofessional staff. Just awful.

Abbie · 29 December 2020

★★★★★ 5/5

Trustpilot

Great letting agents

We used Reeds Rains in Rhyl as a letting agent.Joe and Sally helped us along,as we didn't really know anything about renting a property.Joe set up everything for us and made sure it all went smoothly.We even got a rental sorted from the day the property it was released.If you have no idea about renting property out,just pop in the estate agents,and ask for help,they are very friendly, pleasant people.I would recommend.... always.

Mrs · 8 March 2019

★★★★★ 5/5

Trustpilot

The housing market.

I enjoyed all the time and help from Reeds Rains staff in Rye in selling my house in Rye. Lovely people who gave me help and advice all the way through both selling and buying. They were very patient with me when occasionally I had a few problems in the process. I can recommend them to anyone in the housing market.

Jenny · 1 April 2022

★★★★★ 5/5

Trustpilot

Reeds Rains Nottingham - Good as always

Once again I have used Reeds Rains Nottingham to find a tenant. Lianna has been good as always, and the tenants are happy too

Chris · 6 August 2019

★★★★★ 1/5

Trustpilot

Absolutely awful company

Absolutely awful company. My tenancy ended over 6 months ago, the check out was absolutely fine but they are still refusing to return my £575 deposit, giving the excuse they can't get in touch with the old landlord. Absolutely would never rent with them again. The local branch (Bridlington) are absolutely useless in assisting with this.

Karen · 26 October 2022

★★★★★ 1/5

Trustpilot

Reeds Rains Waterloovile. Tony

Reeds Rains Waterloovile.Tony Ravensdale one of the agents here. Happy to lie about everything to make his life as easy as possible, even to the point of steeling. Stay as far from this man as possible. He’ll act like he’s a friend but thinking in the back of his mind what profits he can personally steal. If your into maintenance or cleaning please you’ve been warned this man is a low life Theif.

Stuart · 12 December 2018

★★★★★ 5/5

Trustpilot

Really friendly staff

Really friendly staff, helping through the process has never felt like to much trouble for them. I’m am very nervous but they have made me feel so much better.

Mrs · 21 August 2024

★★★★★ 5/5

Trustpilot

Heald Green Branch

Reeds Rains have been representing me for over a year now and I have found them to be helpful and attentive. They keep me well informed about everything regarding my property and promptly sort out any issues that may arise. Whenever I've had to drop into the Office the staff are always friendly and efficient and I look forward to continuing this working relationship.I would have no hesitation in recommending them. Tracey Riley

Marc · 16 November 2018

★★★★★ 5/5

Trustpilot

The estate agent Andrea was very…

The estate agent Andrea was very helpful and provided excellent service I would recommend Reeds Rains to my family and friends.

Niggat · 29 July 2020

★★★★★ 1/5

Trustpilot

Poor property management

Privately renting a property with several maintenance issues reported on the day of moving in, which is now nearly eight months ago. Not one issue has been resolved even though there is a health and safety risk. Total lack of care, response and communication from both the local and head office.Poor property management.

Phill · 1 February 2023

★★★★★ 5/5

Trustpilot

House Sale

From property valuation to sale ( hopefully),the service was very good and carried out in a professional manner. Fingers crossed on our sale , as early days ?

Stephen · 27 August 2024

★★★★★ 5/5

Google

Janet at Reed Rains could not have done anymore for us to assist throughout the whole process. Very highly recommended. Took a lot of stress away from us and kept us appraised throughout. Brilliant all round.

Marc · 26 August 2020

★★★★★ 5/5

Trustpilot

Happy tennant

Happy tennant dealt with Adam fletcher who is always aprachable been with reeds rains for two years and many more years to go very happy

Brad · 14 March 2018

★★★★★ 1/5

Trustpilot

Completely untrustworthy

Fancy being ripped off? Have dishonest correspondence with? This is the company to rent from.

Geoffrey · 14 July 2023

★★★★★ 5/5

Trustpilot

Thanks Tara (Catford branch, London)

Tara from the Catford branch (in SE London) was excellent selling our property - very knowledgeable about the local property market, quick, efficient and great communications all along the way, including some tricky negotiations. Plus a competative price - I would definintely reccommend her and Reeds Rains Catford.

Char · 9 June 2023