Trusted Agent profile · Chester Le Street
★★★★★
2,179 reviews across 2 platforms
Bridge End Chambers Front Street, Chester Le Street, DH3 3QY
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Chester Le Street, at Bridge End Chambers Front Street, is rated 3.8 out of 5 across 2,179 reviews on two platforms, including 237 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester Le Street.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
Trustpilotthe quality of service offered by all…
the quality of service offered by all the girls at the guisbrough branch. has been outstanding cathy ruth shaun and zeeta really go the extra mile and we will miss their friendly but professional chats. we have bought and sold many houses and never experienced such efficiency and warmth. we strongly recommend their expertise to any one . a big thank you from doug and vicki at saltburn
2/5
TrustpilotUnprofessional service
Arranged to have an house valued they arranged an appointemnt and time, then confirmed it.waited in and no one turned up. I rang the Ossett branch who had arranged it all and they did not have my appointment in the diary, the woman who answered the phone on Saturday morning was also very unprofessional . As they say first impressions count and in this case it was not very good. Went with another more professional company
5/5
TrustpilotHouse Valuation
Jonjo came to our property to advise on an appropriate valuation for a future sale and to help advise our bank for remortgaging purposes. He was punctual, friendly and his expertise of the local area, combined with our property meant that we got a realistic valuation of our house in its current condition. This information has been very helpful in terms of future planning and we would like to thank Reeds Rains for their help.
5/5
TrustpilotThe Reddish branch are a fantastic…
The Reddish branch are a fantastic team, really do go to extra mile to sell your house. They are friendly helpful and professional knew the answer to all our questions. They kept us informed with everything that was happening at every stage and we're always at the end of the phone.
5/5
TrustpilotShevington sale
Just completed on a house sale in Shevington. RR @ Pemberton where v helpful every step of way with guidance etc as not sold before. Janet & Jo especially good. Would recommend.
5/5
TrustpilotSam and Tony were excellent and got me…
Sam and Tony were excellent and got me a great house in trying circumstances. Top service.
5/5
TrustpilotReeds Rains has been looking after my…
Reeds Rains has been looking after my property for almost 15 years now. Although I live far away from home, I was kept updated as much as possible, quick responses every time, given advice with anything I needed. They have been very efficient, caring and prompt in all aspects....routine inspection, finding tenants and dealing with emergencies. Bottom line is: Brilliant service professional, friendly and trustworthy.
5/5
TrustpilotIt's just been very easy from the…
It's just been very easy from the start, Dawn has dealt with everything so far, advised me on things I should do to sell the property and procured me a quick sale....subject to contract.
5/5
TrustpilotAll staff at Reeds Rains
All staff at Reeds Rains are very friendly and experienced. I trust them 100% and know if I send them an email with a question they will respond promptly.Good at keeping me informed about the procedure as it’s the first house I have purchased, highly recommended.
5/5
TrustpilotLiam was helpful , polite, straightforward , professional yet friendly & caring
I spoke to an employee named liam who was extremley helpful well spoken and polite when helping me find some properties to view for me and my partner who are desperate to find somewhere to live, he took all of our needs and request into consideration when searching for properties to make sure that he could find the best properties for us and very quickly emailed over a property to us
5/5
TrustpilotWrexham Branch, Great customer service
Silas and Tabitha at the Wrexham branch were so helpful when purchasing our new property through them. Always quick to respond to telephone calls and emails. Very accommodating in repeat viewings. Overall, a very friendly and positive experience using this agent in Wrexham. Thanks both for a great service. :-)
5/5
TrustpilotReeds Rains Congleton
Reeds Rains Congleton have just sold my property and I would highly recommend the service. They were very professional from the beginning, offering different marketing strategies to suit my needs. They got me an asking price above the guide and above my expectations. The sale went through with the help of the sales team and although there were some difficulties along the way, nothing was too much trouble.
5/5
GoogleReeds Rains at Chester le Street provided a very helpful and professional service for our house move. Mark in particular, helped us through every step of the process.
Thankyou for your kind words, it has been a pleasure working with you. Good luck in your new home. Mark and the team
5/5
TrustpilotOutstanding staff
Outstanding staff, Leanne and Samantha went above and beyond to make sure I was able to get the property I really wanted. So friendly and reassuring.
5/5
TrustpilotI have nothing but good things to say…
I have nothing but good things to say about yourNantwich staff. Phone calls,feed back (some can t have been easy) and efficiency have been great.My thanks to them
Thanks for your review. I will let the branch know.
1/5
TrustpilotHORRENDOUS!
HORRENDOUS!! Avoid avoid avoid!Do not go through this agents to rent a property they treat you absolutely disgusting! Always to busy to answer calls, never want to help with any issues but can’t wait to take your money Avoid at all cost
Hi Lorna - would you be able to let me know which branch you have been trying to get hold of? Thanks
5/5
TrustpilotReeds Rains Chester le Street have…
Reeds Rains Chester le Street have given me fantastic service. I have remortgaged through their financial advisor Rachael Bolam and she was professional, knowledgeable and made the whole process easy while saving me money to boot. They are also currently marketing my property for sale, the photos are superb as are the staff on the office who are really proactive and good at keeping us updated. Would recommend them to friends and family without a doubt.
5/5
TrustpilotSimply the Best - Hartburn Team
The Team in Hartburn office have been amazing, I cannot express my gratitude enough to them all. Outstanding service, caring, sensitive and overall made my experience a smooth, happy occassion.If anyone needs to sell, rent or purchase a House please please use Hartburn Team.You are truly the best agents in the North East.
1/5
TrustpilotDont bother youll get more use out of…
Dont bother youll get more use out of concrete each person in the company doesnt have a clue what the other person is doing please avoid i beg you they do harass you ive had first hand experience
Hi Dorris,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotAbsolutely amazing,the best estate…
Absolutely amazing,the best estate agents ever,a big shout out to, Jen box,for taking us step by step through selling our property, phoning and texting to explain all the steps,Absolutely stress free,Any body wanting to sell or buy a property, book your appointment right now,no pushy selling,explained all the why's and what if's, 4 days on the marked and SOLD....AMAZINGOnce again thank you.x
5/5
TrustpilotGreat service from start to finish
Great service from start to finish, dealt with the Leyland office. Nicole, Chris and Lisa were all attentive and unlike other agents they returned my calls!
1/5
TrustpilotAwful
Awful! Turned up to view the property, couldn't gain access. No one from the company got back about rebooking. Now told the property is under offer so there's no point in viewing it. An absolute joke of customer service. Do not use! H.F.Garratt
Hi Fay,We apologise for your cancelled viewing. This was due to a contractor changing the locks and supplying us with incorrect keys. The house did receive an offer but as we explained on the phone, this is a repossession sale, so you were still able to reschedule the viewing and possibly place an offer yourself. Sorry for the mix up and any confusion.Reeds Rains
5/5
GoogleVery pleased with their work selling our house. The team were very professional and responsive dealing with issues and delays (not of their making). I would recommend.
Thanks John & Margarite , Good luck with your move to Scotland! Mark, Nicole, Vicki & Janet
5/5
TrustpilotMorley Branch
Isobel smith from the Morley branch has been exceptionally helpful when it came to helping me find a house for me and my daughter she went above and beyond to make sure I had everything I needed and was super understanding even when asked a large amount of questions by myself, she has been super patient and I can’t thank her enough for her continued help and support
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Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester Le Street.
