5/5
TrustpilotReed Rains Morley Niamh Titterington
Great service Niamh was brilliant. A few hiccups but she was great at getting them resolved. Whole process from start to finish was easy and throughout Niamh was helpful.
Trusted Agent profile · Chester Le Street
Reeds Rains Chester Le Street reviews
★★★★★
2,196 reviews across 2 platforms
Bridge End Chambers Front Street, Chester Le Street, DH3 3QY
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Chester Le Street, at Bridge End Chambers Front Street, is rated 3.8 out of 5 across 2,196 reviews on two platforms, including 251 Google reviews rated 4.8.
Reviews
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery good friendly and professional…
Very good friendly and professional service
Agent replied · 26 December 2024
We're so glad to hear you had a positive experience with our team. We strive to provide excellent service and appreciate your kind words.
4/5
TrustpilotGood customer relations and regular…
Good customer relations and regular follow ups
Agent replied · 26 December 2024
We appreciate your kind words about our customer relations and follow-ups. We strive to provide excellent service and are glad you noticed our efforts.
5/5
GoogleRented a bungalow for our parents, Vicki whom we dealt with was efficient from beginning to end in unusual circumstances, made the process run smoothly, would highly recommend them A+
Agent replied · 25 August 2024
Hi Diane, thanks for you review. Delighted that we could help.
5/5
GoogleI really love this property. It is excellent. The service of Reeds Rains estate agents is marvellous. They provided proper assistance and is always approachable. Thanks Reeds Rain 😊 …
Agent replied · 25 August 2024
Thanks for your review.
5/5
GoogleDuring a very frustrating time Vicki at Reeds Rains was amazing. Supported us every step of the way and was there helping with queries and the online reference system. Amazing!
Agent replied · 25 August 2024
Thank you very much for your kind words Alyson, it's greatly appreciated.
5/5
GoogleExcellent service from Nicole and Janet. My letting was professionally advertised and rented in 3 days. I was kept up to date at every stage of the process. Highly recommended.
Agent replied · 25 August 2024
Thanks for your review Tim, delighted that we found you a Tenant so quickly.
5/5
TrustpilotBlowing the myth out of the water
RR blow the myth that most estate agents are hapless out of the water! The company culture is remarkable, truly putting the client's needs first and above their own. At the Didsbury branch Connor took the initiative to refer my query to David who sought additional advice from Peter. As a great team they swifly helped me to a happy conclusion on my house sale - despite my not being their client. I am so grateful.
5/5
TrustpilotSmashing service
The team were always honest, professional and supportive. Excellent communication.
Agent replied · 22 October 2024
We are so glad to hear that you had a positive experience with our team. We strive to provide excellent communication and support to all of our customers. Thank you for your kind words.
1/5
TrustpilotTOTALLY INCOMPETENT - NOT WORTH ONE STAR
HULL OFFICE IS NOT WORTH ONE STARTHIEVES!!!!!! AN ATROCIOUS, EXTREMELY INCOMPETENT, DISRESPECTFUL AND UNTRUSTWORTHY SET UP THROUGHOUT, WITH ADDED EXTRAS OF RUDENESS, LIES AND DECEIT THROWN IN FOR FREE FROM THE MANAGER. DO NOT USE ACCOMPANIED VIEWING, LEAVE PROPERTY UNLOCKED, WINDOWS OPENED AND LIGHTS ON. IN FACT, DO NOT USE THEM AT ALL. I WOULD NOT TRUST THEM WITH THE SALE OF A DOLLS HOUSE.
5/5
GoogleA+++++++ service All staff are very helpful And they went above and beyond To make sure everything went to plan Thank you very much If you need to let a home or by a home This is the agency for you.
Agent replied · 25 August 2024
Hi Mark What a wonderful review. Thank you so much, its very much appreciated. From all the staff at Reeds Rains Chester le Street
1/5
TrustpilotLiars telling me i have to pay 1 months…
Liars telling me i have to pay 1 months rent and deposit, payed it then when i was moved in they said oh no sorry you dont get your holding deposit back because your short on your deposit by exactly what i paid for a holding deposit. Nathan you sly little boy, shame on you.
Agent replied · 15 June 2024
Hello Casey - We're so sorry to hear that you have had a negative experience with us, could you please let me know which branch you dealt with so I can feed back to them?Many thanks,Reeds Rains
1/5
TrustpilotAbsolutely appalling service
Absolutely appalling service. Our tenants recommended by reeds rains ransacked our home, didn’t pay rent, utilities for a year and cleverly avoided eviction. All this supported by reeds rains Preston. Don’t know how they can sleep at night.
Agent replied · 15 June 2024
I’m so sorry you have had a bad experience with us. We aim to provide satisfactory service at all times. If you would like to provide more information regarding your experience with us please email marketing@reedsrains.co.uk and we will be able to look into this matter further. Kind Regards
5/5
TrustpilotExcellent service
Excellent service Friendly and kept us informed with progress
Agent replied · 23 November 2024
We are so glad to hear you had a positive experience. We appreciate your kind words about our service and our team's communication.
1/5
TrustpilotHull office has no idea
Hull office has no idea how to manage the chain. Our purchase took twice as long as we expected and throughout we were in an information vacuum. Reeds Rains did not know enough about what was happening further up the chain and didn't attempt to find out. In the end we went over their heads and spoke to the next agent along, who did not have to speak to us at all but was far more knowledgeable and communicative.
5/5
TrustpilotRental and House Sale
Thank you to all the Bamber Bridge staff for the excellent service provided by the lettings team over 13 years of renting and the Sales team for their team work and professional delivery in the sale of my property. When the pressure was on, they delivered and performed a great service. Helen especially in the rental and Alison in Sales, have both personally ensured that the pressure remained on the rental and sale ensuring completion of the property sale. A sterling effort and highly recommended. All calls and e mails responded promptly resulting in a great delivery and service. Thank You.
5/5
TrustpilotA thoroughly professional outfit.Very…
A thoroughly professional outfit.Very helpful throughout.
Agent replied · 26 December 2024
We appreciate your kind words and are glad to hear you found our service helpful. We strive to provide a positive experience for all our customers.
5/5
TrustpilotHonest answers
Honest answers to all questions, friendly staff and reliable.
Agent replied · 22 October 2024
Thank you for your kind words :)
5/5
TrustpilotStaff have been very helpful
Staff have been very helpful, friendly and quick service.
Agent replied · 22 October 2024
We appreciate your kind words about our staff. We strive to provide excellent customer service, and we're glad you had a positive experience.
5/5
TrustpilotThe st.Helens
The st.Helens. branch This agencie is so well organised and will explain to you everything u need to know when trying to rent a house they have spot on knowledge of the area and are super helpful when looking for a house. The agent that helped me with everything was eleanor smith she helped me find a house after i told her about our struggle finding one that allowed us to have our dogs and we manged to find and secure one within the same week such an amazing agent.
5/5
TrustpilotReally Happy with the service from…
Really Happy with the service from Reeds Rains Sutton, in particular Nathan Gibson. He helped us greatly and always went above and beyond for myself and my partner!
4/5
TrustpilotA difficult year for us when dealing…
A difficult year for us when dealing with the estate of a bereaved relative in Scarborough. Everyone at the RR office in Scarborough have been helpful and professional throughout. Huge thanks to Rebecca and the team for your support.
5/5
TrustpilotFantastic team at the Hillsborough…
Fantastic team at the Hillsborough branch of reed rains professional polite and friendly Cheryl and the team there offer a first class service I would recommend this branch to sell your home thru
5/5
TrustpilotAbsolutely fantastic service
We recently bought our first house that was marketed by Reeds Rains St Helens, and cannot recommend them highly enough. Jane Kerrigan in particular was fantastic, and responded to all our enquiries very quickly, and was great at dealing with the solicitors and speeding things along. We will definitely be using them again in the future, and would advise anyone else to do so also!
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