5/5
Would like to thank Jessica bates at bee my home at Chester le street for the good quality service and professionalism.PositiveProfessionalism
Agent replied · 24 October 2024
Thanks Jessica! We appreciate the lovely comments.
Trusted Agent profile
★★★★★
96 reviews across 1 platform
7-9 Front Street, Chester Le Street DH3 3BQ
Bee My Home's Chester Le Street office at 7-9 Front Street is rated 4.8 out of 5 across 96 reviews on 1 platform, including 96 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
Would like to thank Jessica bates at bee my home at Chester le street for the good quality service and professionalism.PositiveProfessionalism
Thanks Jessica! We appreciate the lovely comments.
1/5
The letting agent was 40 minutes late to see us, although the staff were very apologetic this set our schedule back for the day leading to us having to cancel a viewing with another agency. After this delay we were finally greeted to be taken to our viewings only to find out that the agency had misbooked our viewings for 4 bedrooms instead of 5 beds. Luckily there was one 5 bed we could view, despite being told that the place was going to be renovated over the summer we were immediately greeted by large cracks in the walls and damp in the bathrooms. This house was not to a good standard, the smoke alarms were yellowing and didn't look trustworthy at all. Finally I come to the agent, despite driving us to the places and back to our accommodation he was significantly unhelpful and stood playing on his phone throughout our viewing, he didn't seem to know very much about the property at all and was very quick to talk about crime at one of our other viewings. Overall I'd avoid this agency because they seem significantly disorganised and disengaged with the property market and the students they are housing. Unfortunately I can't review less than one star, otherwise I would.
Hi Erin. I have tried to contact Google several times about this review. To clarify, we are BeeMyHome - we do not have any male members of staff and never have had. We do not drive applicants to and from appointments, due to personal safety reasons. We have no record of you anywhere on our system. I am confident you have left this for us in error - perhaps this was intended for another estate agent? Please could you remove this review as this is damaging to our reputation.
5/5
Was a lovely estate agents to deal with. Vicky made the purchase of our house very easy and was really friendly. Would defo recommend!!
Thank you for the lovely comments Lisa. I will make sure Vicky sees your review!
5/5
Jasmin has been excellent. Clear, concise and communicative. Highly recommended if your looking to buy or sell residential property.
Thank you for the lovely feedback Matt. We are delighted to have been of service.
5/5
Absolutely fantastic. Super efficient and can't so enough for you. Jasmin was amazing throughout our purchase. Highly recommend BeeMyHome.
Thank for you the feedback. We are delighted to have been of service.
5/5
A Big thank you to all the staff at Beemyhome for all their help and support during a stressful time working through the pandemic and ups and a house move brings. From Vicky and Victoria to Jasmine and Sean who handled our move to the finish, we are so grateful for all your help. THANK YOU.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the lovely review! I am so pleased for you both and wish you all the very best in your new home. 😊 …
5/5
Jess was exceptional. She was a fantastic help through a very stressful time. Thank you Jess xPositiveQuality, Professionalism
Thank you for taking the time to leave a review Emma. I will pass on your lovely comments to Jess.
5/5
A big thank you to Yazmin. Throughout the mortgage journey she kept me informed of progress and her bright cheerful manner made the experience that more enjoyable. I would recommend this estate agent and especially Yazmin. Again thanks an exceptional service.
5/5
Had a fantastic service from the BeeMyhome team, dealt mostly with Yazmin who really couldn't have been better, wish all agents were as good as she was. Always came back to me when promised too, I never felt messed about and house went through without a headache, they gave honest feedback and was a pleasure to work with. Keep up the brilliant work!!
Thank you for the amazing feedback David! I will be sure to pass on your lovely comments to Yazmin. All the very best from everyone at BeeMyHome.
5/5
I’m very early into my journey with Beemyhome but so far I cannot fault them. Jess has been wonderful from booking that initial viewing to then helping me secure the property. Jess has been professional but also offers kindness and a …
5/5
We have been in a very demanding chain, as one of the solicitors was useless. Even though Beemyhome were not even our estate agents they have been fantastic. Yazmin has been particularly brilliant being very proactive and driving things on. …
5/5
The team at BeeMyHome, Sean and especially Jessica were both wonderful and fully proffesional at the same time. Not only did the help me out in a very complex crisis situation were a previous tennant abandoned and wrecked the property …
5/5
Would like to thank beemyhome for the quick and professional job they did needed a place Jessica bates was nothing but helpful and respectful she did a quick and professional responses handling my application. Thank you Jessica and beemyhome team.
5/5
We bought our first home with BeeMyHome, Yazmin was incredibly helpful throughout the whole process and even though things didn't always go to plan (a fault further up the chain!) Yazmin continually pushed our case and communicated …
5/5
Have used BeeMyhome twice now and both times service was excellent, dealt with everyone in office at one point or another, they were all polite, happy to help and came back to me when they said they were going to, Vicky, Yasmin, Jess and Sean all helped and I couldn't recommend them more.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for this lovely review David. I am delighted you have been happy with our service. I will make sure to pass on your comments to the team.
5/5
I sold a rental home I owed with Bee My Home this year and completely recommend using them. The process was well managed throughout; from initial valuation right through to exchanging contracts. The team were always on hand to provided helpful advice when needed and organise quotes for additional work. Yazmin and Sean navigated a sale for me and kept me updated throughout the process. They were extremely patient, professional and supportive. They both went above and beyond for me. I will definitely be using this company again. Thanks again to Victoria, Yazmin and Sean ⭐️⭐️⭐️⭐️⭐️
5/5
Yazmin, Sean and the team were always fast to respond to emails, guiding along a first time buyer and going above and beyond when delays occurred. Very happy with the team.
5/5
After marketing a property with a "traditional" agent for months with no success, we decided to use BeeMyHome as an alternative. They had viewings arranged within days and found a buyer within weeks. The team there are very efficient and professional with a personal touch and I cannot recommend them highly enough - Thank you!
It was an absolutely pleasure to be of assistance Richard. Thank you for the lovely review.
5/5
Yazmin was awesome. Helpful as ever and on the ball. Really pleased with all the team. Look forward to our next project together
5/5
Bee My Home assisted my mother in finding a new home, one that will be their forever home. Victoria, Vicky and the rest of the team made my mother feel so welcome when viewing houses and waiting to move in. They were accommodating to her needs which is most special in all of this. I couldn’t recommend them highly enough. Please do and see these guys if you want to find your next home, they are a special bunch.
1/5
I have given Bee my home 1 star due to lack of communication which caused unnecessary stress in the sale process. I had my house up for sale the start of April, 3 weeks later an offer was put in. I will add that up until this point i had no issues with the service at all. I received regular updates on viewings and they even helped do viewings when we were not in. I accepted the offer but after a month I had not heard from my solicitors or Bee my home. It turned out that the solicitor had received no paperwork from Bee my home. I chased this up and it was rectified. 1 1/2months goes by with no contact from Bee my home. Having never sold a house before I just assumed things were going on behind the scenes. When I made a phone call to my solicitor for an update on the progress they informed me that my buyer had not even instructed her solicitors. Bee my home was not aware of this and again I was the one chasing them up to act. In July, I was still no further forward with my sale. Bee my home state they were speaking to my buyer but did not feel it necessary to inform me about the contact. I could have reassessed our situation if I was fully aware of the progress. Once my buyer’s solicitor finally got instructed, I initially thought the services was slightly better however they did say they would email/ring at certain times and did not. I received more updates from the estate agent who we were buying our next house off. In October, I made a formal complaint about the service and this is when i actually got movement on my purchase. I got regular updates and was well informed of the situation. However I felt from our point of view it was too little too late by this point. I felt let down with the service and thought it would have been less stressful having a company who seemed to have a good reputation but sadly this wasn’t the case. Due to our experience I would not use them again or recommend them unfortunately.
5/5
Used BHM to sell my property in Newcastle. After first viewing, offer entered and accepted within 24hrs. BHM kept me updated with how things were progressing until signing on dotted line. Would highly recommend.
Thanks for the lovely review Wayne! We are delighted to have been of service. All the very best!
5/5
Yasmin and the team at Bee My Home have done it again. Looking forard to the next time
5/5
Me and my partner brought and moved into our first home together I was dreading the whole process of buying My new home. They made it a easy process. They made as easy and as stress free they possibly could. Highly recommend
Very happy to help Rosie. Thank you for the lovely feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bee My Home's Chester Le Street office has 96 reviews across 1 platform: 96 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Bee My Home is rated 4.8 out of 5 across all 96 reviews, and 4.8 out of 5 on Google from 96 reviews, checked 9 October 2026.
Bee My Home, 7-9 Front Street, Chester Le Street DH3 3BQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.