5/5
Excellent sales team (especially Kelly) very nice area
Agent replied · 16 April 2026
Good evening, Sean. Thank you for taking the time to leave us a review. Kind regards, Isla.
Trusted Agent profile
★★★★★
125 reviews across 1 platform
Ledsham Garden Village, Ledhsam Road, Ellesmere Port, Cheshire CH66 4QL
Redrow's Cheshire office at Ledsham Garden Village is rated 4.0 out of 5 across 125 reviews on 1 platform, including 125 Google reviews rated 4.0. Checked 9 October 2026.
Every review we hold for the Cheshire office, from every platform, shown as written. First names only.
5/5
Excellent sales team (especially Kelly) very nice area
Good evening, Sean. Thank you for taking the time to leave us a review. Kind regards, Isla.
5/5
We’re thinking of moving from Leeds to the Ledsham Village site. The thought feels a bit daunting but Meg was really helpful on our visit. She was able to answer all our questions and give us some useful information. The experience was very honest, not too pushy and informative.
Hi Karl, thank you for your kind review; we are happy to pass along your comments to Meg, she will be so thrilled to know she helped you. Please don't hesitate to get in touch if there is anything we can help with. Thanks, Deb
5/5
Helen and the other two ladies Chelsea and Kelly were super helpful. Nothing too much trouble.
Hi Clare, thanks so much for letting us know. I'll be sure to pass on your kind words to Helen, Chelsea & Kelly who I know who will be thrilled to hear this! Best wishes, Lewis
5/5
Really great company , they deliver what is promised and the after sales is just as reliable, we’re very happy with our new home
Thank you for your great feedback, Carl. We are so pleased to hear of the service you received, and that you love your new home! Wishing you many happy years making memories. Kind regards, Sammy
1/5
When purchasing the property I constantly asked the sales team what was opposite my plot since I was unable to view in person and they said nothing just green, when I was able to view the plot (after completion) right opposite was a water …
Hi Nathan, I'm sorry to read that your recent experience with us has left you feeling this way. If you would like to discuss further, please do not hesitate to give us a call on 01928 378262. Many thanks, Shannon
5/5
Since moving in and having Simon help us find the perfect house we’ve had an amazing experience and such perfect customer service. The site lads are incredibly helpful and go above and beyond to do anything you need help with! Sion and Austin have been super accommodating. Thanks all ☺️
Hi Ashleigh, we're happy to hear you had such a positive experience with our team! We will pass on your lovely comments to Simon and Austin, who will be thrilled to hear the feedback. Many thanks, Shannon
5/5
Andy was very friendly and knowledgeable, not pushy at all like some sales people. Made the visit a delight and answered all our questions and helped us with ideas.
Hi Julie, it's great to hear you had such a positive experience with Andy and we will be so pleased to pass your kind comments on, with best wishes, Deb
5/5
Kelly was very helpful and has kept us updated on the process and progress of the plot we are interested in. Kelly and her manager have gone out of their way to make the whole process less stressful and we are very excited to secure our dream home. The development is lovely, the show homes are beautiful and we can’t wait to live there!
5/5
We were greeted by Greg in the show home . He was extremely pleasant and answered everything we asked him in great detail. Nothing was to much trouble for him and he’s a valuable asset to Redrow . I was very impressed with the site and I will honestly say that the Redrow houses are the best new build houses we’ve seen on the market. A bigger and nicer house for less money. Regards Gary
Hi, we are so happy to read such a great review about Oaklands at Ledsham Garden Village! I'll pass your comments along to Greg; I'm sure he'll be thrilled. Many thanks, Amanda
1/5
if anyone is thinking of buying a house on the ledsham estate dont bother,what ever facilities they tell you they are offering it is all lies there is not going to be any shops,school, pub or medical ctr they are just putting extra pressure …
Hi Mark, we are disappointed to see your low star rating. If you would like to discuss further, please do not hesitate to give us a call on 01928 378262 and we would be happy to assist. Many thanks, Jenny
5/5
Sale assistant was very polite and willing to offer help on finding a new home for you base on your budget and time scale on moving in. Redraw offering a good quality interior fitting made the show house viewing experience with a really good impressions.
Hi there, thank you for your review and great feedback which I will pass to the Sales Team on Ledsham Garden Village. Best wishes, Caroline
5/5
I had an excellent experience on enquiring about a house on this estate. The sales staff couldn’t have done enough to go through the options and styles of home with me. They were very informative and professional and made everything easy to understand. Looking forward to our follow up appointment.
Hi Nichola, I'm pleased to read that you like our homes. We're proud to offer homes with larger spaces, taller floor to ceiling heights and greater kerb appeal. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Jenny
5/5
Well described and provided detailed explaination of each of the house product and assisted in selecting the right one. Looking to see how to take this to next steps and best house product that we can get. Great user experience.
Hey there Purushotham Rao, thanks so much for sharing! Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Jenny
5/5
We had an excellent experience with Kelly our sales rep was professional, easy to work with, responsive and got us into a great lot and house in the timeline we needed. Very knowledgeable. We are very happy with the community and its features. We love our new home.
Hey Vicki, thank you so much for your kind words. The team over at Oaklands, Ledsham Garden Village will be thrilled to hear this! Wishing you all the best in your new home, Lewis
5/5
We’ve been in our Redrow Home in Oaklands for 11 months now. Safe to say we still love it just as much as the first time we walked through the door. Sales process was really smooth, staff are so friendly and they always kept us updated. Can’t imagine not living on this estate, it’s beautiful!
Hi James & Jenny, thanks for taking the time to leave a review. It's always lovely to hear from happy customers and it's great to hear about your positive experience at Oaklands. Please don't hesitate to reach out if there's anything we can do for you. Take care, Deb
5/5
The Ledsham Garden Village Redrow is building on the wirral peninsula is a credit to Redrow, and the construction industry,what a beautiful place to Live,with open spaces and well designed homes bringing together a community feel.
Hey Gary, thanks for taking the time out to leave us such a good review. It's great to read things like this. We can't wait to see you again, have a great day. Many thanks, Jenny
5/5
Me and my partner are thinking of moving and we had a really helpful member of the sales team make us feel comfortable and answer any questions or reservations we had!
Hi Charlie, it's great to hear you had such a positive experience at Oaklands, Ledsham Garden Village. Please don't hesitate to get in touch if there is anything we can help with. Many thanks Jenny
5/5
I experienced a wonderful service. The developments are fantastic. The homes are perfectly built to current standards. I was pleased with the experience i had. Thank you and keep up the high standards.
Hi Silence, thank you for the great feedback, it is pleasing to hear from our customers and their experiences. Many thanks, Mark
5/5
I want to live there! Beautiful development. I have visited several times. Showhomes and sales team are amazing. Looking forward to seeing the new showhomes later this year.
Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Jenny
4/5
Social distancing and hygiene stations visible and made you feel safe. Homes are wonderfully presented. Although we initially only requested a viewing of the Henley and Sunningdale with a view to purchase in Liverpool, the easy of travel to Liverpool has certainly given us food for thought.
Thank you for your review Diane. It is good to read that our covid measures are of comfort to you. Thank you also for your kind comments about our show home presentation. The near by train stations do make travelling to Liverpool a lot easier. We wish you the best in your search for a new home. Please do get in touch if we can help any further. Thank you again, Gareth
5/5
Some beautiful plots available. Amazing professional knowledge from the sales representative, Kelly. We now have a hard choice on which house to buy.
Hey Tony, thanks for taking the time out to leave us such a good review. It's great to read things like this. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Jenny
5/5
Fantastic sales team, very knowledgeable . Beautiful show homes and location . Seriously considering purchasing for our next family home.
Hi Katie, it's great to hear you had such a positive experience at our Oaklands, Ledsham Garden Village development. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Jenny
1/5
I regrettably bought a Redrow house on this estate and have had major dangerous and problems with my house that could have ended up lethal due to Redrow not following health and safety or doing checks to the house. Plus had to get a qualified character surveyor to look over the house which report states the house standard of finish falls well below normal acceptable standards. Redrow customer care is shocking, rude abrupt and very unhelpful every time no wonder there are so many bad reviews on the internet about customer care. Regret buying this house and look forward to being able to move to a non Redrow Home
3/5
My son lives here lovely little apartment lovely estate
Hey Emma, thanks for taking the time out to leave us such a good review. It's great to read things like this. All the best, Jenny
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Redrow's Cheshire office has 125 reviews across 1 platform: 125 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Redrow is rated 4.0 out of 5 across all 125 reviews, and 4.0 out of 5 on Google from 125 reviews, checked 9 October 2026.
Redrow, Ledsham Garden Village, Ledhsam Road, Ellesmere Port, Cheshire CH66 4QL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.