Every review we hold for the Cheshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have recently moved into a property, using King Lettings as the lettings agent. James and the team were very helpful throughout the entire process. Our application and associated background checks were completed incredibly quick and we moved into the property within roughly 3 weeks of viewing the house.
We couldn’t recommend enough.
Thanks. Louis
Louis · 16 August 2025
★★★★★ 1/5
GoogleReally snooty and unhelpful in the end, make me feel small & insignificant, especially when we had figured something out , waiting for an exchange which has now happened, they put rental property back on the market without even letting me know. (Leaving me potentially homeless ) i Found out & confronted them but was awful , I am also a landlord of multiple properties would consider using them If they were last agents on planet , whole experience sent me into a serious back issue flare up which resulted in a hospital visit.
Would not recommend to anyone ever
Melanie · 16 April 2025
Agent replied · 16 April 2026
Dear Melanie,
We are very sorry to hear that you feel this way and regret that your experience with us left you feeling disappointed.
We have conducted a full internal investigation into this matter and, after careful review, we are confident that we acted in accordance with both our internal policy and our legal obligations to the landlord. As part of our standard procedure, referencing is a required step in securing any tenancy. Unfortunately, due to your decision not to proceed with the referencing process, we were unable to recommend the tenancy to the landlord, as doing so without proper checks would have posed an unnecessary risk.
Our duty, by law, is to always act in the landlord’s best interest. We understand that this can be frustrating, but our obligation to protect the property owner must come first in every case.
If you remain dissatisfied with the outcome and wish to discuss the matter further, you are welcome to contact us directly at office@kinglettings.co.uk.
We do sincerely wish you all the best moving forward.
Kind regards,
The King Lettings Team
★★★★★ 5/5
GoogleGreat and smooth experience with them. Helped me and my partner from the point of viewing until the end and always answered my queries fast. James was great and really good communication. Would recommend!
Raul · 27 July 2025
★★★★★ 5/5
GoogleI’ve worked with King Lettings for several years as a landlord with four properties, and their service has been outstanding. They are professional, proactive, and always find quality tenants quickly. Communication is clear, and they handle everything efficiently, making property management hassle-free. I highly recommend them to any landlord looking for a reliable and trustworthy agency!
George · 16 April 2025
Agent replied · 16 April 2026
Dear George,
Thank you for your continued trust in King Lettings over the years. We're delighted to hear that our team's professionalism, proactive approach, and efficient communication have made property management hassle-free for you.
Providing exceptional service to our landlords is a top priority, and it's always rewarding to know we've met your expectations. Your recommendation means a great deal to us.
Should you need any assistance in the future, please don't hesitate to reach out.
Warm regards,
The King Lettings Team
★★★★★ 5/5
GoogleJames and his team manage our portfolio of properties across the North West. They're friendly and approachable but most of all they’ve really taken the stress out of managing our properties!
Natasha · 26 April 2025
★★★★★ 5/5
GoogleI had a fantastic experience working with King Lettings. They helped me find suitable tenants for my property quickly.
The communication throughout was clear and the entire process was smooth and stress-free.
They are proactive with dealing with any maintenence issues and keep me updated as needed. The team are always professional, friendly, and quick to respond to any questions I have. I’d highly recommend!
Sinead · 16 September 2025
★★★★★ 5/5
GoogleDebbie is a total star helping me energetically through the process (twice). She is very knowledgeable about the laws around renting which helped me as a first time landlord and ensure I keep on the right side of things. Kings also vet a clients financial circumstances ensuring the tenants I secured were able to afford the property. I hope I never need it but I know she would be there instantly if there was ever a problem with the tenants that I needed help solving
Edward · 16 April 2018
★★★★★ 5/5
FacebookThank you so much to Dawn and Elayne at King Lettings for providing such professional services throughout the check out and re-letting of my property. They were extremely efficient and made the whole process stress free.
My tenant left on a Friday and they moved the new tenant they had found for me in the property the following day. They dealt with everything from start to finish. By far the easiest and quickest change over of tenants ever! I would highly recommend you and your services.
Gemma · 22 March 2017
★★★★★ 5/5
GoogleAfter a last-minute change of plans due to a house purchase falling through, James at King Lettings pulled out all the stops to get us into a property in a very short time frame. Viewed the property at 2pm on a Friday afternoon and picked up the keys (following all checks, contract signings etc) the following Tuesday at 12pm. Great service.
Sean · 16 April 2025
★★★★★ 1/5
GoogleA thoroughly unpleasant experience dealing with Elaine. I can honestly can they are the worst letting agent I have had the displeasure of dealing with.
My advice is to avoid any dealings with this business as you will regret it as I am!
Mr · 16 April 2024
Agent replied · 16 April 2026
Dear Mr S,
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand your frustration.
Since your interaction with us, King Lettings has undergone significant changes, including new ownership and a complete overhaul of our management team. Our commitment now is to provide a more transparent, responsive, and client-focused experience.
We would greatly appreciate the opportunity to demonstrate these improvements to you. As a gesture of goodwill, we'd like to offer you our services at a discounted fee, should you consider giving us another chance. Please reach out to us at office@kinglettings.co.uk to discuss this further.
Thank you again for your feedback, it plays a crucial role in our ongoing efforts to enhance our services.
Warm regards,
James Campbell
Manager & Valuer
King Lettings
★★★★★ 5/5
TrustpilotVery Good
We rented a house managed by King Lettings for 20 months whilst our new house was being renovated. They proved very efficient and acted quickly to rectify issues as they arose using their easy to use maintenance reporting tool.
Mike · 13 March 2025
★★★★★ 5/5
GoogleGreat team to deal with, any issues resolved quickly and to a high standard , nice friendly staff. Good communication.
Mike · 28 July 2025
★★★★★ 5/5
GoogleFirst class professional service.I base my rating on my 30 years as a landlord using many different agents both national and small
Mike · 16 April 2025
★★★★★ 5/5
FacebookMany thanks to Dawn and Elaine for finding me a Tenant so quickly, for sorting out the changeover of Tenants so professionally - they kept me informed every step of the way! Brilliant service!
Jilly · 13 October 2016
★★★★★ 5/5
FacebookThank you so much Elayne and Dawn. You've been amazing throughout the whole process and we are thrilled with our new home. I wouldn't hesitate to recommend you. Thank you again. Ruth
Ruth · 26 May 2017
★★★★★ 5/5
GoogleAs a landlord I have found the service to be 5 star
Lloyd · 18 April 2025
★★★★★ 5/5
GoogleStraight forward process to follow. Very helpful team. I’d recommend them
Alan · 16 April 2025
★★★★★ 5/5
TrustpilotGreat communication and service
Great communication and service. Really helpful and made the move very easy.
Jonathan · 3 February 2025
★★★★★ 5/5
GoogleExcellent personal service and very attentive.
Nigel · 6 April 2025
★★★★★ 5/5
GoogleLook after my rental and nothing to much trouble.
Superb
Jon · 16 April 2024
★★★★★ 5/5
FacebookThank you so much to King lettings for the service you provided for us, being both professional and friendly throughout. Letting our property fast and efficiently. Will highly recommend King lettings to all landlords and tenants and wouldn't hesitate to use you again in the future. Many thanks
Jess · 7 December 2016
★★★★★ 5/5
GoogleAlways nice to do business wiuh
Tim · 16 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Sameera · 28 July 2025
★★★★★ 5/5
GoogleBrilliant ladies in charge
Jonathan · 16 April 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.