Trusted Agent profile
★★★★★
328 reviews across 1 platform
Jamie Webb Drive, Wilmslow, Off Coppice Way, Cheshire SK9 3DD
Jones Homes's Cheshire office at Jamie Webb Drive is rated 3.6 out of 5 across 328 reviews on 1 platform. The 328 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Cheshire office, from every platform, shown as written. First names only.
1/5
TrustpilotIf I could give zero stars I would
Appalling company. Appalling service. Refuse to allow any changes even with a freehold as they "reserve the right".This should be illegal as a freeholder should not require permission from anybody but themselves as the homeowner. Disgusting.
4/5
TrustpilotOverall a good build but could do…
Overall a good build but could do better with attention to detail
Hi Miss Lord,Thank you very much for taking the time to leave a review. We're pleased to hear you like your home and we have taken your feedback on board.Kind Regards,Jones Homes
5/5
TrustpilotExcellent service
Sharon in the sales office on site is so helpful, knowledgeable, attentive and provides a first class service from initial viewings to aftercare once in the new property. Our experience with Jones Homes has been superb.
3/5
TrustpilotI bought the home
I bought the home, 3 years ago and now I can easily realise that most of the stuff used and work done is very low quality, from the garden fence to my toilet flush :( several things has already broken down :(
1/5
TrustpilotI have several friends who bought from…
I have several friends who bought from these guys. Every single one has a poor quality house FULL of issues with zero urgency from Jones homes to correct. Buyer beware! All these negative reviews can’t be wrong!!!
1/5
TrustpilotDisgraceful
Disgraceful, I recently inquired into buying a home with this company and soon discovered they are continuing to sell their homes with Leasehold Tenure and offer the Help to Buy Scheme despite the government recently banning the use,
1/5
TrustpilotLarge number of snags and no urgency in dealing with them
Awful both in terms of number of snags and lack of urgency and attention in correcting them.I would not recommend them to anyone.
5/5
TrustpilotHappy with the build
Happy with the build, size and value for money. Site supervisor has been great and love our first home. Would recommend!
5/5
TrustpilotGreat
Great experience
Hi Adebowale Thank you for your 5* review. We are thrilled to hear of your enjoyable journey to owning your new Jones home at Shurland Park. We wish you many years of happiness to come. Best Regards Jones Homes Southern
1/5
TrustpilotSadly I’ve had a terribly disappointing…
Sadly I’ve had a terribly disappointing experience trying to buy a house from this company. Extremely poor customer care & communication & very bad business practice.
5/5
Trustpilot‘Our forever home ‘
5/5
TrustpilotHome review
Excellent.
5/5
TrustpilotDavid and graham
Thank you for your 5* review for David and Graham. On behalf of all at Jones Homes, we wish you many happy years in your new home at Gateford Park. Kind regards, Jones Homes Yorkshire
5/5
TrustpilotExcellent
Very happy in my new home.
5/5
TrustpilotGreat on site help and info.
Rating only, no written review.
Thank you Kenneth for taking the time to leave a wonderful 5* review. Thank you and all the best,Jones Home North West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jones Homes's Cheshire office has 328 reviews across 1 platform: 328 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Jones Homes is rated 3.6 out of 5 across all 328 reviews, checked 9 October 2026.
Jones Homes, Jamie Webb Drive, Wilmslow, Off Coppice Way, Cheshire SK9 3DD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.