Trusted Agent profile · Cheshire

Bridgfords Cheshire reviews

★★★★★ Excellent

217 reviews across 1 platform

53 Mottram Road, Stalybridge, Cheshire, SK15 2QP

Bridgfords's office in Cheshire, at 53 Mottram Road, is rated 4.6 out of 5 across 217 reviews on 1 platform, including 217 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.

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4.6 / 5

217

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cheshire office, from every platform, shown as written. First names only.

5/5

Google

Received an incredible service from the mortgage advisor Vicky Ashworth, from start to finish she made sure I felt supported and was updated every step of the way, took the stress out of buying a house, couldn't recommend enough

Jack · 17 April 2025

Agent replied · 24 August 2024

Thank you Jack for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Bridgford in stalybridge made my purchasing my new property a really smooth and professional experience. They are very proactive and get things done when they say they will. Big thank you to Pam for all the advice. Thank you to every one at the branch. ROHIT BARI

Mohammed · 25 August 2020

Agent replied · 24 August 2024

Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott

5/5

Google

Thank you Richard and your team for all your help and guidance, especially Stacy and Elly. (No creeping intended by the way). in the purchase of our new home. we will always recommend you for the professionalism shown within your branch. Jim & Lesley.

Jim · 25 August 2020

Agent replied · 24 August 2024

Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott

5/5

Google

From the initial viewing through to completion the care and service from all the staff at Bridgefords was excellent. I wouldn’t hesitate to recommend them to anyone thinking about buying or selling.

Jo · 25 August 2022

Agent replied · 24 August 2024

Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care

1/5

Google

Absolutely honest and unfiltered review, RICHARD came to our house when we began our sale process and reassured us that we will be provided with an in-house solicitor (which never happened)and everything will be dealt with very smoothly and efficiently, they did find us a buyer within a week but i guess the house sold itself too as it was quite immaculate and in a sought after area. This is the only thing Bridgfords did though, PUT OUR HOUSE ON RIGHTMOVE AND GOT AN OFFER THROUGH, rest 5 months of absolute pain was left to us to deal with, i have to be truthful here if anyone in there who actually pulled their socks up was STACY, who actually understood our pain and anxiety and rang around to speed up the process, in simple words she did the job or at least tried doing the job of the branch manager RICHARD TAYLOR. Their recommended solicitor put us through HELL, Ignored our emails, messages, calls, voicemails, lied to us on several occasions, and Bridgfords did absolutely nothing to escalate this until we begged them to… we actually got to a point where we visited the branch manager RICHARD TAYLOR ourselves and he literally threw his hands in the air and said there is nothing he can do other than just wait… and was actually shocked that we were making so much noise 4th month in to our sale process although FULLY being aware of our solicitors lies(as it was his recommendation)which was v v disappointing as he was the one who sold Bridgfords in the first place. We are now taking legal action against the solicitor who messed us about and lied to us on several occasions(all proofs have been submitted), we were the ones who contacted council and any other parties involved to get the replies to the enquiries for buyers solicitors while RICHARD and his recommended solicitor sat back and watched it all happen. My call and email history is full of 10am morning calls as a routine to Bridgfords. We dealt with all of this while our house was full of half packed boxes and a disabled child. If you ever have to deal with Bridgfords, try dealing with Stacy lord(have to give the credit where its due) and stay away from any promises that RICHARD TAYLOR has to make.NegativeResponsiveness, Quality, Professionalism, Value

Qasim · 25 August 2022

Agent replied · 24 August 2024

Good afternoon Qasim, Thank you for taking the time to share your experience with us. I am sorry if your sale did not proceed as smoothly as hoped with the solicitor recommended. As I am sure you will appreciate, the conveyancing process is a matter that is left to solicitors to conduct and complete with the role of an Estate Agent being to market your property and help introduce the eventual buyer. Should you wish to discuss your concerns further, please contact us via review@countrywide.co.uk with full details and addresses and we will of course pass this on to our Customer Relations Team to investigate any Estate Agency concerns for you. Kind regards, Scott @ Customer Relations

4/5

Google

There were cheaper options but I found them really helpful and they were always very quick to respond and help me out. My house had proved difficult to sell but they found me a buyer within a few months, albeit for a bit less than the asking price.

Mike · 26 August 2017

Agent replied · 24 August 2024

Thank you very much for taking the time to leave us this feedback. I am glad that the team were helpful. However, If you would like to discuss your experience in greater detail please email us at review@countrywide.co.uk. Regards, Sarah

1/5

Google

These are the worse estate agents I have ever dealt with! I was warned not to use them, I thought I would give them the benefit of the doubt. What a big mistake!

Linda · 17 April 2025

Agent replied · 24 August 2024

Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have Linda. Kind regards, Lucy, Customer Relations.

5/5

Google

I cannot highly enough recommend this branch of Bridgfords. Their expertise and professionalism is superb, special mention to Richard and Stacy. I am only sorry that I did not contact them sooner, to avoid the disappointment of dealing with other cheaper but ineffectual agents. My property was sold by them before it was even marketed online or in print (and in their shop window). This is because this team rang around their buying contacts !!!! Finally, I would also highly recommend using Bridgfords conveyancing solicitors Countrywide. Whilst they are not the cheapest option their fast track service is fantastic. It keeps you updated via email on every step that has been completed in the process, it is so reassuring to see how things are moving along every couple of days or so.

Fiona · 26 August 2016

5/5

Google

Great service, efficient and made the process easy. Thank you to Richard and team, highly recommend!

Tyrese · 29 October 2023

Agent replied · 24 August 2024

Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Victoria was great at finding us the best mortgage deal and got everything in place quickly! Thank you for all your help in buying our very first family homePositiveQuality

Natalie · 25 August 2022

Agent replied · 24 August 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ellie was really helpful from the start of enquiring to completion day. I also took her advice and used the Soliciters recommended from Bridgfords to keep the whole process in house. Excellent service.PositiveResponsiveness, Quality, Professionalism, Value

Cole · 25 August 2021

Agent replied · 24 August 2024

It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations

5/5

Google

We’ve recently sold our house with Bridgfords. Excellent customer service and very professional throughout., Richard and Stacey kept us updated throughout the whole process and chased solicitors too

Lianne · 25 August 2022

Agent replied · 24 August 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Really great service from Bridgefords, helpful staff and really supportive over a stressful time. Thanks to Richard for always keeping us updated and being as helpful as possible in chasing other people up.PositiveResponsiveness

Stephanie · 25 August 2021

Agent replied · 24 August 2024

Many thanks for the excellent 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a great experience with this estate agents. The young lady we have dealt with, Caitlin , has rung when she said she would, emailed, sent tx messages to confirm etc. So professional on all levels. Arrived early to her appointment when showing me around a home. Answered all questions I had to ask. All I will say is other Estate Agents we have dealt with ALL need a young lady like her. Hopefully we will be dealing with this Estate Agents again.PositiveResponsiveness, Professionalism

Tracey · 25 August 2021

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Caitlin was a big help in moving my house sale forwards, a great communicator and is a credit to the Bridgfords team. Many thanks!

Kate · 25 August 2022

Agent replied · 24 August 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Richard from Bridgfords has been great throughout the process. Within days of contacting Bridgfords, our house was on the market with professional photographs and sold a short time afterwards. Throughout our sale, and also subsequent purchase which was with another agent, Richard has really pushed through the completion, and made it finalise much quicker than it otherwise would have. He kept us up to date with developments throughout, and the communication and transparency was really outstanding.PositiveResponsiveness, Quality, Professionalism, Value

Shaun · 25 August 2021

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Just sold my property with Bridgfords, despite being in a global pandemic, the service was excellent, from the initial valuation to the final completion, I can’t thank Richard, Caitlin & Ella enough thank you!

Amanda · 25 August 2020

Agent replied · 24 August 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Happy with the friendly and fast service provided. Special thanks to Caitlin for going out of her way to help too.

R · 25 August 2022

Agent replied · 24 August 2024

Many thanks for your wonderful 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Many thanks Richard and team, you did a great job can not thank you all enough very professional,in contact all the time,a great service.Many thanksPositiveResponsiveness, Quality, Professionalism, Value

Beryl · 25 August 2021

Agent replied · 24 August 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

Richard and his team are pleasant to work with. They work hard and professionally to sell and keep the sale of your house on track. I wouldn't hesitate to use Bridgfords again.

Steve · 25 August 2020

Agent replied · 24 August 2024

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

Excellent service by Richard and the team. Our house was basically sold as soon as the sign went up. Very easy to deal with and a positive and supportive work ethos. I would definitely use Bridgefords again.

Andy · 26 August 2017

Agent replied · 24 August 2024

Thank you for the wonderful 5 star review Andy! It's great to see that we were able to achieve a sale so quickly and that you have benefited from our branch's proven values of being personal, passionate and straightforwards view towards selling homes and supporting our customers through the experience. Many thanks, Countrywide

5/5

Google

Amazing customer service skills and so helpful towards me and my partner every step of the way whilst we are going through our mortgage which is causing us nothing but stress! And the mortgage broker in house has also been amazing to us and …

Chloe · 17 April 2024

Agent replied · 24 August 2024

chloe monks many thanks for your amazing comments, 5* review and recommendation! Best wishes, Lucy, Customer Relations.

4/5

Google

Used Victoria based at Bridgefords for my mortage deal. She was professional, always in hand to help and offered fantastic advice and service. Highly recommend

Gareth · 25 February 2025

Agent replied · 19 May 2025

Thank you Gareth for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Richard, Stacy and the team are brilliant. They are professional and helpful. They sold our house within 24 hours because they contacted the contacts on their database with our property details to find a match.

Becky · 26 August 2017

Agent replied · 24 August 2024

Hi Becky! Congratulations on the sale of your property! The Bridgfords team in Stalybridge aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your sale! I will pass on your wonderful review to Richard, Stacy and the rest of the team. Kind regards.

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Read Bridgfords's Google reviews

Questions about Bridgfords Cheshire

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Stalybridge won Trusted Agent; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent.

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