Every review we hold for the Cheshire West and Chester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust recently completed the sale of my property - Gary came and valued my property and gave me some good advice. Stephen was then with me up till the end and did everything he could to help me through the process.
The whole team are amazing - hopefully I dont move again but if I do Hunters Little Sutton will be my first port of call 🙂
Thank you all 👍
Gemma · 13 August 2025
Agent replied · 9 August 2025
Thank you for your lovely feedback Gemma! It was a pleasure to help you through the process and our door is always open, whether you are moving or not! Wishing you all the very best in your new home and we look forward to the housewarming party ;)
★★★★★ 5/5
GoogleAmazing experience. I was looking for another home as my family grew bigger and for over a year couldn’t find anything. Then I talked to Lynn and she found a house for me and my family in less than a week. The process was short and smooth and now we are much happier in a bigger place. Special thanks to Lynn and Lauren for helping us out. We have been with them for over five years. Couldn’t recommend them more xx
Gabriela · 25 September 2024
Agent replied · 10 December 2024
Hi Gabriela,
Thank you so much for your lovely comments. We were so thrilled to have been able to find you your next home and hope you are very happy there.
Best wishes,
All the team at Hunters, Little Sutton
★★★★★ 5/5
GoogleWe had a great experience purchasing our buy-to-let property through Hunters estate agents. Steve was knowledgeable, responsive, and made the process smooth from start to finish. We really appreciated his support and would happily work with Hunters again in the future.
Sev · 15 November 2025
Agent replied · 10 January 2026
Thank you Sev! It was great to work with you and your husband in order to secure your latest Buy-To-Let property and we look forward to working with you in the future.
★★★★★ 5/5
GoogleFantastic service from Hunters in Little Sutton. All the staff are extremely helpful and friendly. In particular Lauren who drove the sale of my late mum’s property to completion with determination and persistence. She regularly updated me on the progress of the sale and worked closely with our Solicitor. In her absence all the staff were also happy to answer any questions which was especially nice. I cannot recommend Hunters in Little Sutton enough, I have experience of other agents and to be honest Hunters are another level. Thank you guy's at Hunters your service is appreciated. To sum up my review all things considered Hunters provide a cost effective, reliable and most importantly friendly property sale experience!!
Andy · 17 April 2024
Agent replied · 11 November 2024
Andy, thank you so much for your lovely 5* review. It has been an absolute pleasure getting to know you, and assisting in the sale of your late mothers property. We wish you all the best.
★★★★★ 5/5
GoogleHighly recommend Hunters estate agent! Especially Stephen who has gone above and beyond. From the amazing photographs he used to showcase our home to the keep in touch emails and calls to update us on any interest. They are so professional and very much customer service led. Definitely a premium estate agent! Thank you Hunters
Adele · 8 February 2025
Agent replied · 25 July 2025
Thank you for your lovely review Adele. It means the world to us and we are so happy that we were able to help you with a small part of your journey. Wishing you all the very best moving forward.
★★★★★ 5/5
GoogleSteve and Lynn were excellent. They were very quick to come and give us a quote which was very competitive and once the advert was live our house sold within 2 weeks! Wouldn’t hesitate to use them again.
Charlotte · 17 February 2026
★★★★★ 5/5
GoogleWe rented a house out through Hunters for years. Lynn was always helpful and on hand with any questions, queries or concerns and always responded in a timely manner. We recently sold the property via Lauren and the sales team, again, a faultless service. I wouldn't hesitate in recommending them. A professional estate agents. Well done Hunters
Amanda · 17 April 2024
Agent replied · 11 November 2024
Hi Amanda, thank you so much for your lovely 5* review and recommendation. I have passed your comments over to Lynn and Lauren, who are absolutely delighted to hear your kind words. We wish you the very best for the future.
★★★★★ 5/5
GoogleThank you team at Hunters, for your guidance in securing house for us. As beginners in this country, we would like to thank Hunters from the bottom of our hearts for doing everything with us with our desire to buy a home. We feel lucky to be supported by all Little Sutton staffs, for every step throughout the process. Your service has been outstanding and made the whole process easy. Once again thanks. Mattiemon Joseph , Anusha James.Jovia Elizabeth and Joann Tresa.
Mattiemon · 10 January 2025
Agent replied · 10 December 2024
Thank you Mattiemon and all the family. It was so lovely to finally be able to hand over the keys to your new home. We hope you will be very happy there.
Best wishes,
All the team at Hunters, Little Sutton
★★★★★ 5/5
GoogleRecently bought our new home through Hunters. They were a pleasure to deal with. Fast and friendly communications with swift replies to any queries made. Many thanks to Lauren, Gary and all the team!
Kevin · 26 August 2024
Agent replied · 11 November 2024
Mr Lewis, thank you for taking the time to leave your lovely review and provide our team with 5*. It has been an absolute pleasure getting to know you and your family and helping you purchase your home! We wish you all the best for your future.
★★★★★ 5/5
GoogleI would recommend Hunters. The team supported us throughout our mum's property sale with a professional and friendly service. We always received a quick response to queries and requests for advice. Thank you Hunters for helping us through this.
Elaine · 5 January 2026
Agent replied · 10 January 2026
Thank you Elaine. It was a pleasure to deal with you and your brother in order to secure a sale on your mum's property. We are delighted all parties were happy with the outcome and wish you well for the future.
★★★★★ 5/5
GoogleExcellent service from Hunters.
Gary came to value the property on his day off. He was very helpful and realistic regarding the asking price.
Stephen dealt with all our queries professionally and did everything he could to make the sale of the property go smoothly.
We can't thank everyone at Hunters enough for everything they have done for us.
Would highly recommend.
Mandy · 16 March 2025
Agent replied · 25 July 2025
Thank you for your lovely review Mandy. We are so grateful and pleased that we were able to bring this sale to a happy conclusion for all concerned.
★★★★★ 5/5
GoogleRecently sold our home through Hunters. Have to say customer service was excellent from start to finish, kept us in the loop the whole way through. Gary and his staff are conscientious, polite, efficient and helpful nothing is to much trouble if you need an estate agent they are most definitely the best by far. Look no further. Was thoroughly impressed 👏
Janine · 25 October 2024
Agent replied · 10 December 2024
Thank you so much Janine and Rob for such kinds words. It was an absolute pleasure to act for you and we know that the new owners are over the moon to have bought the property and are settling in well.
Best wishes,
All the team at Hunters, Little Sutton
★★★★★ 1/5
GoogleHad no choice to use company as purchasing house they were marketing. Process took place over the lockdown period and after. Ladies in office were very good, particularly Michelle. Had issue with Gary, very poor communication which was hit and miss and lots of excuses which felt weren’t true. (Computers down/line fault/list number) At one point informed me they couldn’t get hold of their client (vendor) as no response from his mobile so had written to him to get it. Vendor informed me he hadn’t written at all and asked why agent hadn’t emailed or contacted his sister as both were on their file. Have used a few estate agents in Little Sutton over years so have some experience, personally I would be using any of the others first.NegativeResponsiveness, Quality
David · 12 November 2020
★★★★★ 5/5
GoogleI would recommend anyone who wants to buy or sell their house to go with hunters.
Gary Michelle and the rest of the team made the experience of us selling our house very easy,and nothing was to much trouble for them.
The team kept us informed every step of the way above and beyond our expectations of an estate agent.
Gary and team thank you very much for the first class service you provided.
Best of Luck for the future.
Graham&SuePositiveResponsiveness, Quality, Professionalism, Value
Graham · 12 November 2020
★★★★★ 1/5
GoogleDISGRACE of an estate agents.. Gary will try and swindle you out of more money with a string of lies. If you are a serious buyer/seller avoid this company by all costs, it will only cost you your time (and money).
There are many accountable estate agents in the Little Sutton area which are professional, polite, HONEST and keep you upto date with everything which is going on with the selling/buying process. Please choose wisely.
Buying a house is a stressful experience regardless, do not add to your stress by using Hunters, especially Gary. Not even one star worthy but like others have said zero stars unfortunately isn't an option.
Unfortunately my facebook review has been removed by Hunters Little Sutton.
Sam · 13 November 2018
★★★★★ 1/5
GoogleBe warned, Mr McKelvey (Gary is the biggest crook ever) all he is interested in is extorting money from all and sundry. Avoid at all costs!! Again 0 stars is not an option.!! Like they say, fat boy, what goes around , comes around. ha ha
Ken · 13 November 2018
Agent replied · 11 November 2024
We are extremely disappointed to read the review from Mr Ken Burton. We have searched our database and cannot find anyone with this name that we have done business with.
We would ask therefore, that Mr Burton either contact our office directly on 0151 339 2465 or email Gary Mckelvey on gary.mckelvey@hunters.com to try and ascertain what the alleged issue is.
★★★★★ 4/5
GoogleMy experience with them was very heartwarming
They understood all what I wanted and was very Nice to me, did a lot to help me settle
They’re a wonderful team.
Ivy · 17 April 2025
Agent replied · 10 December 2024
Thank you for your lovely comments Ivy.
Best wishes,
All the team at Hunters, Little Sutton
★★★★★ 1/5
GoogleRented a property here, was told at the beginning not to worry about the short lease as the previous family lived there for years. So, spent upwards of £1000+ decorating and renovating making it a home awaiting arrival of a baby. Painted every single room, refreshed kitchen tiling, installed mirrors in the bathrooms, new tiling in bathrooms, roller blinds in bedroom, hive heating system, to name a few. To then be evicted after 6 months, with an 8 week old baby, with myself on maternity pay. With no reason whatsoever. Other than the landlord no longer wanting to rent out the property.
And lo and behold, barely a year later its back on rightmove for Rent. £100 more expensive a month. So basically, I put £1000 of my money and time into a house to make it more profitable for the owner. And we were evicted with a newborn for no reason. I had to take out a £2000 loan to be able to afford to move somewhere else. And now its back up for rent.
I asked Hunters at the time to see if the landlord would consider extending the eviction to give us more time, I also explained all of the work that went into it. They didn't didn't even bother getting back to me. Vile, heartless and despicable behaviour.
Overpaid an extra charge of rent one month. Took weeks to get it back. Was spoken to extremely un professionally, told to "calm down and go eat some cake" , because I wanted £695 back.NegativeResponsiveness, Quality, Professionalism, Value
Jade · 12 November 2021
Agent replied · 11 November 2024
Dear Jade,
It is with genuine disappointment that I read your review, especially as it is nearly 12 months since you vacated.
As the agent, we have to follow the Landlords instructions and at the time your tenancy was agreed, nobody knew circumstances would change so radically and quickly. The Landlord of this property passed away unexpectedly and the family were advised for private reasons, the property needed to be vacant hence we gave you the Notice.
We did not have any problems with you as Tenants and would have looked forward to a long relationship but there was nothing we could do and the family were obviously devastated.
It took the family and the new registered owner nearly 12 months to deal with the various issues concerned with the Estate and this property. Again the family were acting on professional advice but the vacant period cost them dearly. It was only a month that we were approached by the new owner to ask if we could help find a new Tenant which from a business point of view, we were happy to do so.
This was a sad time for the family and I lost a good friend, but throughout it was the genuine belief that the actions taken at the time, were to protect you as the tenant and there was no gain for either the family or us as the Agent.
Finally, I am shocked about your "cake" comment and this would not form part of our normal vocabulary and if it was said could have only been in humour.
It is hoped that having read this you might reconsider your review and maybe remove it. I think everyone has lost enough including money a family member and good friend.
Thank you for taking the time to read this.
★★★★★ 1/5
GoogleThe reason for my edit is quite simple, the process at the very beginning was brilliant, once you have then signed the dotted line that's when things quickly change.
We had ongoing issues with a property we rented from Hunters from December 2019 with severe damp, lack of ventilation in the bathroom and leaking shower/bath. Several times of reporting and photographic evidence of leaks happening post heavy rain, we were continually told it was due to us using the shower and that leaking, despite several attempts to rectify, the house remained having damp spots and leaks appearing every time it rained.
We handed in our notice in November 2020 and paid out for carpets to be cleaned and deodorised as we had agreed with having a dog at the property, we left the house cleaned with a small amount of damage to some lino in the kitchen when we removed the fridge.
We have photographs of the property as we left it, and since their inspection( to which we were not in attendance) they have now presented us with the damage bill that we have allegedly caused which nears £400! Absolutely disgusted in their entire dealing of the whole situation and as mentioned in previous reviews, they do whatever they can to charge people extortionate amounts!
I would never ever recommend Hunters for anything, I have rented with an exemplary history for nearly 20 years and this is the very first time I have been treated this way and I will have no hesitation in encouraging anyone NOT to use them!
Avoid avoid avoid.. Only given 1 star as I had to.
Joanne · 12 November 2021
Agent replied · 11 November 2024
Dear Joanne
What a shame you felt it was necessary to edit the lovely review you left us when we went the extra mile, to move you in, because you have not liked our comments on your vacation of the property.
With reference to your comments:-
A contractor was instructed and he is prepared to go on record saying any delay was caused by diaries not matching and the difficulties were the various lockdowns due to the pandemic.
This was a refurbished property when you moved in as the first tenants. You vacated the property leaving the kitchen flooring ripped in two places, you had drilled several holes in the bedroom wall, plugged the holes and then left them with a dab of paint and there was a strong odour of your pet.
All we asked for after the landlord had visited the property and we had discussed our findings, was for the kitchen flooring to be replaced and the bedroom walls repaired and then redecorated. None of this seems unreasonable.
It is sad to be parting under these circumstances, especially after the awful year everyone has had and despite your change of heart, we wish you all the best going forward.
★★★★★ 5/5
GoogleI have dealt with Hunters Little Sutton on two occasions . I found them to be totally efficient and professional and friendly both times. On sales and rentals they achieved excellent results for me . The whole team were a total pleasure to deal with . I would highly recommend them.
Mary · 17 April 2024
Agent replied · 11 November 2024
Mary, thank you for taking the time to leave your lovely review and provide our team with 5*. This feedback is amazing for us to read and makes our job so worthwhile.
★★★★★ 5/5
GoogleRecently sold a property with the Hunters team and I can only speak highly enough of everyone. They were all extremely helpful, supportive, responsive and most importantly honest. There were times when difficult feedback and recommendations needed to be given to myself but they did it in a constructive manner and without them the process would not have been as smooth as it was.
Ben · 12 November 2020
★★★★★ 5/5
GoogleHunters in Little Sutton have been my letting agent for just over a year. They found me a property to rent with no trouble and have always been helpful and friendly. I've not had any trouble with the property, but I have contacted them over …
Emma · 17 April 2024
Agent replied · 11 November 2024
Emma, thank you for taking the time to leave your lovely review and provide our team with 5*. This feedback is amazing for us to read and makes our job so worthwhile.
★★★★★ 5/5
GoogleSuper, personal service. Thanks Richard.
R · 12 November 2023
Agent replied · 11 November 2024
Thank you for your lovely review Mr Walker. We wish you all the best for the future.
★★★★★ 5/5
GoogleWe've been using Hunters for many years, going back to when they were GPM, for renting properties, and we'd never use anybody else. Gary is a superstar, so kind, genuine, helpful - just a thoroughly decent man. Nobody to beat Hunters in this town. I've got no clue who other reviewers are talking about!PositiveResponsiveness, Quality, Professionalism, Value
Deb · 12 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
