1/5
TrustpilotAVOID AT ALL COSTS!!!
AVOID AT ALL COSTS!!! I have had dealings with the lettings arm of the business and we have had extremely poor service. The staff are rude, abrupt, very unhelpful and unprofessional!!
Trusted Agent profile · Cheshire East
Stephenson Browne Alsager reviews in Cheshire East
★★★★★
39 reviews across 2 platforms
13 Crewe Road, Alsager, Stoke On Trent, ST7 2EW, Cheshire East, ST7 2EW
Stephenson Browne's office in Cheshire East, at 13 Crewe Road, is rated 2.8 out of 5 across 39 reviews on two platforms.
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Reviews
Every review we hold for the Cheshire East office, from every platform, shown as written. First names only.
Trustpilot5/5
FacebookJust purchased a house through SB. Excellent service from start to finish, Margret and the rest of the team went above and beyond to help. Will definitely use them again.
Agent replied · 22 October 2025
Thank you Jayne☺️
1/5
TrustpilotThe web site is terrible
The web site is terrible, so hard to search for properties. We were looking, for a property they have for sale but gave up so un user friendly. They need to impove.
5/5
FacebookFriendly and efficient team providing excellent support from start to finish when buying our first home. A big thanks!
Agent replied · 22 October 2025
Thank you Amy☺️
5/5
TrustpilotPleasure to deal with
Pleasure to deal with Sharon from the rental department at Newcastle , lovely lady very professional and helpful in everyway.
5/5
TrustpilotRecommended
Rented a 1 bedroom flat from 2021 to 2023 in Stoke-On-Trent through Stephenson Browne. Efficient and professional agency, always easy to reach someone via phone or e-mail, never any hassle. Very good experience. Tom.
5/5
FacebookGood communication, always keeping us up to date with progress. Were extremely helpful in very trying circumstances. Would definitely recommend their services
Agent replied · 22 February 2026
Thank you Pippa and Ken, all the best to you both :) SB
5/5
FacebookThe best and most helpful agency I ever used, highly recommended!
Agent replied · 22 October 2025
Thank you Daria :)
5/5
Facebookfriendly helpful service in these troubled times
Agent replied · 22 October 2025
Thank you David☺️
1/5
TrustpilotTotal waste of time how they are still…
Total waste of time how they are still trading I don’t know STAY AWAY FROM THESE COWBOYS
1/5
TrustpilotAs useful as a car with no wheels.
1/5
TrustpilotHouse sale
Completely ignored left messages no response whatsoever
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Stephenson Browne Alsager hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cheshire East.
