Savills Wilmslow reviews in Cheshire East

★★★★★ 5/5

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Well worth considering

Anthony, Kelly and Felix were all a pleasure to deal with. I'm a landlord with over 10 years experience and all those mentioned were professional, responsive and helpful in my dealings with them. In particular, Anthony conducted seven viewings on a single packed day and I received an email from him the next morning with four offers over asking, presented in a digestible format with his thoughts on each - the first time anyone has taken the trouble to do this. Also, he doesn't call you "mate" and chew gum, which is a bonus!

Mr · 9 February 2022

★★★★★ 5/5

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My sale was handled by Savills in Marlow

My sale was handled by Savills in Marlow and in particular Mairead Monsen who was everything you could ask for from an agent selling your property. All the viewings were handled professionally and feedback was forthcoming after each visit. Once the buyer had made an offer Mairead was a reliable and diligent negotiator who helped bring the sale to a close. In the interim period until completion Mairead continued to be the main contact to resolve any issues and see the sale through to a satisfactory conclusion. I am pleased that Savills was my choice of agent for the sale and would recommend them whole heartedly to anyone looking to market their property.

Nige · 19 January 2022

★★★★★ 5/5

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I recently used Savills to sell my house

I recently used Savills to sell my house. Jon Lacey was my primary contact and he was excellent. Prior to getting an offer he kpt me well informed of progress including feedback on all viewings. When we had an offer made he was proactive in handling it and negotiating an improved offer which I then accepted. Best of all, during the sale process after I accetpted the offer he remained very active,chasing progress and keeping me well informed. Without doubt the best individual estate agent I have ever dealt with

Steve · 17 January 2022

★★★★★ 5/5

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A fantastic experience. I was incredibly impressed with the…

I was incredibly impressed with the service that Savills offered. They sold our house within 3 months and I felt well informed at every stage. Troy from the Bristol office did a brilliant job. He conducted a thorough appraisal and valuation of our property and had expert knowledge of our local area. His report also gave a clear marketing strategy which provided brilliant results. The marketing particulars produced were excellent and the viewings were conducted during times that worked well for us. Troy maintained brilliant communication at all times and was always available to speak to. He went above and beyond and was involved in every stage of the process. Selling a house is often stressful but Troy and his team made the process feel very easy and everything ran incredibly smoothly. I would definitely recommend Savills to sell your house and we are very happy we chose them. Thanks so much Troy and the team.

Trin · 12 January 2022

★★★★★ 5/5

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The team at Savills Wilmslow were absolutely brilliant. We had been struggling to sell with another agent, so decided to contact Savills. From the moment we met Sofia, we were so impressed by the professionalism and confidence that we … More

Eleanor · 23 November 2025

★★★★★ 5/5

Trustpilot

Cannot recommend Jamie Carter & every…

Cannot recommend Jamie Carter & every member of his team highly enough. Their forthright manner was perfect. They were professional, courteous, honest, truthful, direct & all so delightful to work with. We enjoyed every minute of the sales process with them & a little sad when the sale was completed if we are honest. Perfect consistency throughout, didn’t matter if a team member was on holiday or day off. It must make a difference with the office sharing commission as apposed to one particular sales person. Certainly a plus if one is comparing agents. Wasn’t the reason we chose Savills. The helpfulness & friendliness of Alison in the office, when we made the initial call & meeting Jamie when he came to value, no contest. As long as their advice is taken on board, after all they have the knowledge & expertise, one could not ask for a better company to sell one’s home

Mrs · 6 December 2021

★★★★★ 5/5

Trustpilot

Charlotte at Savills is a star!

We engaged Savills to sell our property in October 2019. We had a number of viewings before the couple who eventually bought our property. It was fraught with problems yet Charlotte established a relationship with our buyers to keep them informed of progress. I truly believe it's Charlotte's determination that kept the sale going despite numerous problems. I can't thank Charlotte enough for her tenacity to keep both me and our buyers informed every step of the way. I never stop singing praises for Savills service and how thorough Charlotte was. Thank you.

Mrs · 26 November 2021

★★★★★ 5/5

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I deliberated about moving from another…

I deliberated about moving from another local and high profile estate agent in Maida Vale/Little Venice to Savills, when my property came up for its rental renewal but I am delighted I took the plunge. Luke and his team at Savills have been so attentive to all my needs as well as of those of my new tenants. Sometimes I find estate agents favour the tenants over the landlords, however Savills were well balanced in their recommendations and advice. They were extremely professional in all their dealings and went above and beyond to help us even with some last minute building issues. Luke, in particular, was always easy to get hold of and followed up everything personally to ensure everything ran smoothly. I whole-heartedly recommend them and will continue to use their services in the future. Congrats Savills, job well done!

Larissa · 23 November 2021

★★★★★ 5/5

Trustpilot

Remarkable customer service

Remarkable customer service! Especially Sam Ing (property manager), who was always quick and efficient when it came to resolving any issue regarding the property. He answered all my queries and questions with great transparency and professionalism, allowing for a very smooth and stress-free tenancy.

Tudor · 17 September 2024

★★★★★ 5/5

Trustpilot

Absolutely fantastic from start to end

Anna has been absolutely amazing from start to finish. She always went the extra mile in ensuring everything was covered and both myself and the buyers have had a stress free journey thanks to Anna and the whole Savills team. I have never sold a property before and I was incredibly impressed by the level of care and professionalism that Anna always demonstrated, even when I had a few emotional moments! Thank you Anna and everyone at Savills for ensuring my sale was a smooth process and thank you for achieving maximum interest and value for my house sale.

Isabella · 21 November 2021

★★★★★ 5/5

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Ben Varma is a real professional

Ben Varma is a real professional. In a nutshell. Fair , understanding, evenhanded , I was very impressed with how he has handled a difficult move for us to St John’s Wood and has everyone’s respect and understanding. I cannot recommend him enough . Excellent.

Ian · 30 August 2024

★★★★★ 1/5

Trustpilot

Savills manage office nightmare

Savills and Canmoor took over the management of our serviced office building and it's been problems since. They rushed to override all the existing systems and processes and made a complete mess of it. 6 months later we still can't get accurate invoices from them. We've probably wasted a business day of time trying to get accurate paperwork for our accounts and they just can't manage it. If Savills take over your managed office building you're probably going to want to move.UPDATE: Savills: here's the information you've asked for.UPDATE 2: Unfortunately Savills response that they take this seriously is looking like just a marketing ploy as they haven't stepped in to sort it out yet.CENTRE: Witney Business and Innovation Centre.Since Savills took over, we lost the ability to use direct debit and moved backwards to standing order which means we have to change the value manually if the monthly fee changes.Savills aggressively took over and cancelled invoices by the centre we'd already paid and demanded they be repaid using their system causing an unnecessary mess of invoices.Unfortunately as well, they couldn't cope with invoicing and multiple invoices with incorrect information have been sent. Time was wasted correcting these.Confusion was then created around contract changes they were going to mandate. This seems to have gone quiet.They then spelled our email address wrong, so we didn’t receive invoices. We wasted time getting these sent so we could have correct accounts. They said this was fixed. It wasn't.Three months ago we didn't receive invoices again. Savills demanded we continue to pay even though we had no paper trail. They said the problem was that they'd misspelled our email address. They said this was fixed. Again, it wasn't.We said we were cancelling our standing order and we would only pay when we receive an invoice in future. They said we'd be in breach of contract and got quite defensive. We again didn't receive an invoice, so we didn't pay. Savills didn't seem to notice.So we contacted them again. They said the problem was that they'd misspelled our email address. Again, they said this was fixed, maybe it is, but they said they have no way to test it until we get the next invoice.We checked the invoice is for the wrong amount. Again. We asked for a rent reduction to compensate for the time which is now probably two business days of chasing and correcting. They refused.We're now spending time booking appointments with other office companies for an office move and every time we ask to confirm the management company isn't Savills.Such a shame that Savills is making the centre look bad. The centre was exceptionally well managed before Savills came, they really add no value and are just a problem.

David · 28 October 2021

★★★★★ 5/5

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Great experience

We had a great experience working with Oliver Hudson throughout our tenancy. He was always responsive, professional, and genuinely helpful whenever we needed support. We really appreciated how smoothly everything was handled from start to finish.

Martina · 6 May 2026

★★★★★ 5/5

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5 star service at Savills Telford

the team is professional and helpful. the process was made easy and they followed up every appointment immediately giving feedback at every turn. I would highly recommend going the extra mile to appoint them as your agent to sell your property, they are a stand-out service compared to others locally. well done to all of the team, especially Rosie, who is a committed, confident and professional member of the team. the whole experience was easy and stress free, thank you

Victoria · 30 September 2021

★★★★★ 5/5

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The service provided by Savills Mayfair…

The service provided by Savills Mayfair was exceptional. They were professional, thorough, always attending to queries whilst also friendly and courteous. This, particularly in the context of the challenges presented by the Covid-lockdowns and involving pricing reduction discussions which were all carried out in a respectful manner. Efficient all round.Claire Reynolds, in particular, has exceptional work ethic and professional integrity. She was knowledgable, sensitive and pitched the right tone.Ellen Auletta, her PA, was always helpful, efficient and pleasant, focussed in great detail to take on board and resolve floor plan discrepancies.All in all, Savills performed above expectations from the start to the final completion.

K · 29 September 2021

★★★★★ 5/5

Trustpilot

Paige was AMAZING!!

Paige was amazing! She was friendly, patient, kind, flexible, very helpful and understood quickly what we were looking for. There was a specific requirement I had about the flat we wanted and she was so thoughtful about it. Not at any point did I feel pressured to settle for something that I wasn’t sure about. I can’t recommend her enough. She is going to be my go to person- if and when we move ! We love the place! Thank you Paige!!!!

Customer · 24 September 2021

★★★★★ 4/5

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Great service from our property manager

Our property manager, Shan, helped us when we had concerns with our flat and kept us in the loop throughout when she was arranging solutions with our landlord. Thank you for your great help and brilliant service !

Katie · 15 April 2026

★★★★★ 5/5

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Global Relocation Assistance

The Savills team have been like a family to us after a major global relocation during clvid restrictions. I was able to find a wonderful place to live from Hong Kong and manage the whole move in advance seamlessly. Rebbeca Leigh and her team have looked after all our needs, helped welcome us to the area. Thank you for your professionalism, clear communication and help finding solutions in what has been a very unpredictable period of time.

Joe · 22 February 2022

★★★★★ 5/5

Trustpilot

Working with Claire Reynolds

I have just completed the purchase of a property in Connaught Village and had the pleasure of working with Claire Reynolds, a Director of Savills. Claire played a critical role in ensuring that the transaction progressed smoothly, liaising between my Clients and the Seller to discuss and agree various (non-legal) points. As well as always being available and willing to assist, Claire was proactive in a way that some agents are not. Any seller would be fortunate to have Claire representing them and, as a solicitor, I look forward to working with Claire again whenever the opportunity arises.

Leah · 29 June 2021

★★★★★ 1/5

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My review for this business is apparently elsewhere

For some reason the atrocious review I left of savills.co.uk has got detached and attached to Savills PLC which is stated never to have been claimed. You can read it in the reviews for Savills PLC or go via my profile.Incidentally you will see the email address Savills give here ends @savills.com so they are the same business. I did comment that they have no communication skills but luckily they are no longer managing the building I live in.This is my original review:Savills 'manage' the building I live in. Very patchily indeed.The worst things are their communication and attitude to customers. They routinely ignore emails. They even ignore complaints. When I asked for the complaints policy the building manager told me to address complaints to him so I replied that I wanted to complain about him because he had ignored five emails including one headed complaint.If you get a parcel delivered sometimes they tell you, sometimes they don't. Frequently they just send you a warning that they will return it because you haven't collected it. Some of the concierge staff literally have no idea of what they are doing - I was told they were agency staff which is not a reason, they still need to give them an induction.There are damp patches on the walls. The carpets are filthy.There is a deficit this year of 500,000 sterling on the service charge and I am not seeing what it's been spent on.I am eight weeks into my second complaint to head office. The first they ignored half of it. This one they've ignored completely.In all seriousness avoid this company, I can't decide whether they don't give a damn or are genuinely incompetent.Update 21.6.21It is hilarious that Savills asked me to contact them. If they had any clue they would know that I already have, they investigated my complaint atrociously, and ultimately the redress scheme forced them to apologise to me.Avoid them.

John · 23 June 2021

★★★★★ 5/5

Trustpilot

Charlie Rogers offers excellent service

Charlie Rogers is very helpful and always responds fast to attend to customers' needs. He helps to secure my tenant's tenancy and help solving tenant's problem at the same time, facilitating my choice of bed frame for the tenants as well as offering options for me to choose. He also helps to liaise with relevant government tax departments to solve my tax problem. All in all, I find Charlie a reliable staff offering excellent customer service. Well done, Charlie!

Angel · 25 August 2021

★★★★★ 5/5

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Adel Viragh-Zsupan

Hello. This is to say that for three years now Adel Viragh-Zsupan has been our coordinator for the rental of The Mount in Whitchurch and both my husband and I have been extremely pleased with her work. Adel has always been on top of everything, being extremely good at reacting quickly in urgent situations. She is a good listener, always trying to do as much as possible to satisfy us and at the same time being very understanding of the tenants’ points of view. Her help has been invaluable to us these past years. Thank you!

Marie · 18 May 2021

★★★★★ 1/5

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Very Bad Service

Very Bad Service, We rented one of their shop in Plymouth. We rented for 5 years and rent paid quarterly. Lease finish date was 10 December but rent was paid for extra days due to quarterly date system but once lease finish and we empty shop, they refused to pay extra money which was paid. Below is email which she told me before so i can make rent complete and later they will refund but now NO refund and they refused .Good Morning, Your lease is set to terminate on 10th December 2020 Please can you make payment for September quarter invoice, once your lease has expired credits will be raised and the balance will be refunded. Kind RegardsBrad Its really bad thing for such big company

Vakul · 14 May 2021

★★★★★ 1/5

Trustpilot

Disgraceful company

Disgraceful company, in particular Jeremy Lamb and Steven Morrish who dispite both myself and my daughter leaving them telephone messages and emails last week regarding a property we are interested in that failed to sell at the January auction, clearly you couldn't care less and failed to contact us to arrange a viewing.

Harleydavidson · 12 February 2024