Trusted Agent profile · Cheshire East

Savills Wilmslow reviews in Cheshire East

4.2

★★★★★ Great

1,983 reviews across 2 platforms

6 Water Lane, Wilmslow, SK9 5AA, Cheshire East, SK9 5AA

Part of Savills, see every office.

Savills's office in Cheshire East, at 6 Water Lane, is rated 4.2 out of 5 across 1,983 reviews on two platforms, including 161 Google reviews rated 4.9.

Google logo

4.9 / 5

161

Reviews on Google

This office

Trustpilot logo

1,822

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Cheshire East office, from every platform, shown as written. First names only.

5/5

Google

The whole team, Anna, Sofia and Mark were very professional and managed the sale quickly and easily for us.

Barry · 25 October 2022

5/5

Trustpilot

Selling through probate

Very impressed with the service we received, they understood the emotions we had attached to the property. Really can't thank them enough as we weren't the easiest of familes to work with.Definitely found the right person for the property which made a difficult time much easier.

JG · 10 February 2021

Agent replied · 22 October 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

1/5

Trustpilot

Complete waste of my time

They told me the seller would consider offers within my budget, but then once I’d been to view it and showed interest they said the seller wanted more than my budget. Complete waste of a 3 hour round-trip during a pandemic with no explanation or apology.

Anon · 7 February 2021

Agent replied · 22 October 2024

We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Savills Letting Department in Bristol…

Savills Letting Department in Bristol have looked after our needs very well and secured professional tenants for our apartment quickly. The team have been excellent in keeping us informed, they know their market and we would have no hesitation in recommending their Letting Service.

Sally · 9 June 2021

Agent replied · 22 October 2024

Thanks for your review, Sally, it is much appreciated. If you need anything further please don’t hesitate to contact us.RegardsBristol Lettings team

5/5

Trustpilot

It was great working with Oliver…

It was great working with Oliver Hudson, our new property manager, in charge of our rental property in the past two months. He is very professional and prompt in his responses to our many queries. And also, great in solving our problems with outside stakeholders like the utilities firm. We are very happy with his service and support.

Chong · 22 July 2023

5/5

Trustpilot

Savills St John’s Wood

Savills St John’s WoodAziz at Savills St John’s Wood as well as Nathan and Euan are probably the best you could find: very professional and responsive, and on top of that just very genuinely kind persons you would want to work with.

Charlene · 5 October 2021

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Aziz, Nathan, Euan and the St Johns Wood team

1/5

Trustpilot

Not interested in handling my sale

Not interested in handling my sale. I was told it was "not their thing" even though they have a similar property I was interested in buying. Amazing! They must not need business.

Christopher · 10 January 2023

Agent replied · 22 October 2024

We are sorry to hear of your experience with us, and we would like to investigate. Please email further detail to socialmedia@savills.com so we can look into this.

5/5

Trustpilot

The Savills team did a brilliant job…

The Savills team did a brilliant job marketing our property and getting the right people to view. Rich Brooks in particular was endlessly patient with buyer foibles and went above and beyond in delivering a high class professional service enabling us to obtain the result we wanted. Highly recommended.

Chris · 3 December 2019

Agent replied · 22 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.

5/5

Trustpilot

Paige Ford

Paige Ford, the lovely girl was always ready to answer my many questions and available for showing the properties to rent as it was my first time renting a place and not easy to decide and we made the best decision.Shiva Alapour

Shiva · 23 September 2021

Agent replied · 22 October 2024

Thank you for your kind words, Shiva. It was my pleasure to help you find your home.RegardsPaige

5/5

Trustpilot

Compliment to Yato

Compliment to Yato! She is always responsive and responsible. Recently she and her team helped me to solve the problem with data energy and the ex-tenants efficiently. She is also attentive and reliable, giving timely reminders and useful advice. It is a pleasure to work with her.

Dr · 26 March 2024

5/5

Trustpilot

A worry free journey with exsperts that really care and have high standards

They are professional always go the extra mile. 4 star is is to low, should be 5 star. They have made the experience less stressful and i have a new home thanks to them. Alastair McNair is a top boss. Olivia showed me the flat and Ben and all staff are amazing. I highly recomend them.

Maureen · 1 September 2023

1/5

Trustpilot

Damp issues in rented flat

We have had damp issues in our flat for a very long time, it was rented out via Savills so one could expect they would have some responsibility to sort it out.

Anna · 27 November 2024

5/5

Trustpilot

From the very beginning I felt valued

From the very beginning I felt valued, I was given clear and relevant counsel, I was always aware of where we were in the process, I experienced the right balance and access to between senior and management teams

Louis · 16 March 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. We are glad to have been able to help you, and we look forward to working with you again in the future.Regards,The Savills Team

1/5

Trustpilot

It’s been 25 days since we moved out of…

It’s been 25 days since we moved out of our rental. The landlord quickly agreed to a full deposit return. Savills still has our £4K, 17 days after it was removed from the deposit scheme. DO NOT USE THIS COMPANY. They do not communicate, take responsibility or act proactively

Peter · 30 May 2019

Agent replied · 22 October 2024

Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.

5/5

Google

Expert Agents - We have sold with Andrew twice, and Sofia for this latest house sale too... both have provided the highest quality insight, marketing and (most importantly) closing skills / services. Very diligent and persistent in ensuring our sale went through with several moving parts and helped us get exactly what we wanted. Amazes me why people choose other agents / cheap online services, when selling something as valuable as your house. Sellers need to realise the economics on paying slightly more does generate substantially more... the difference in price that your property can command, likelihood of completion, vetting of buyers, negotiation, constant communication, chasing of solicitors (crucial post-offer), and keeping everyone moving forwards - all better with Savills.

Ben · 26 October 2019

5/5

Google

Savilles sold our house within 4 weeks of being listed with them, and with a stream of 'hot' prospective purchasers seeing it. With style, charm and efficiency Jonathan and Jean & the other ladies (in the office) did v well to enable us to secure a sale, organise and sell it and down size. We had our house listed with a competitor in Wilmslow and we had 1 visit in 14 weeks which was why we moved. Thank you very much and we will very much recommend your services and skills to anyone in future.

Tess · 26 October 2019

5/5

Google

Exceptional Service . I have purchased a few houses with different agents over the years but have never had Savills quality of service . Andrew and Sofia did everything they said they would do and more .They understood the market and accurately advised on price. They attended to the fine detail at every step and kept me informed at every stage . Every phone call and e mail was responded to promptly and informatively. Their advice was balanced and I was clear that they were being fair to all parties and acting with the highest of standards . It was the bespoke service that they said we would have . I have no reservations in recommending them to you.

Peter · 26 October 2019

5/5

Google

Highly professional and knowledgeable service with a recognition that each client has different needs. Andrew and Sofia are flexible to meet those needs, they know their market intimately, and they know what it takes to see a deal through. They proactively go the extra mile and provide excellent counsel and advice to clients throughout the sales process. We have also rented from Savills Wilmslow before and again experienced amazing support and service at that time. I would not hesitate to recommend Savills and the Wilmslow team. Thank you.

Damien · 26 October 2019

5/5

Trustpilot

Quite simply, everything you'd want from an Estate Agent

I have just completed my house purchase via Savills (Petworth). The service my wife and I received has been first class throughout and I'd like to thank, in particular, Daniel Clay for his professional and friendly approach throughout. Quite simply, everything you'd want from an Estate Agent.

Mark · 9 March 2020

Agent replied · 22 October 2024

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. We are delighted your experience of Savills was such a positive one.

5/5

Trustpilot

Exceptional Assistance and Support from Savills During the Purchase Process

I purchased a newly-built house through Savills in the vicinity of Solihull. Savills has been tremendously helpful and provided invaluable assistance throughout the entire purchasing process.

David · 6 June 2023

Agent replied · 22 October 2024

Hi David, we understand the charger is now being fitted by the developer, we do apologise for the delay from the developer.

1/5

Trustpilot

Service - 0 star

What a waste of space. Trying to transfer a lease as I want to sell my business. 6 to 7 months gone and even they haven't contacted the landlord. Excuses after excuses.

Abbas · 15 November 2022

Agent replied · 22 October 2024

We are sorry to hear of your experience and would like to help. Please email further detail to socialmedia@savills.com so we can investigate and hopefully provide you with a resolution.

5/5

Trustpilot

I enjoyed working with the Savills team…

I enjoyed working with the Savills team who were professional but friendly throughout. My apartment was eventually sold to an overseas buyer as was expected. Great Service.

Chris · 2 May 2023

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

A very efficient and professional…

A very efficient and professional experience from start to finish. Any information we requested or questions we had were dealt with quickly and all of the staff we interacted with were extremely friendly and helpful.

Stephen · 8 July 2022

Agent replied · 22 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Selling a house in a pandemic

Selling a house in a pandemic was never going to be easy but Charlie, Ryan and other colleagues did everything they could to help and support us through the process. They were endlessly attentive, hard-working, helpful and thoroughly professional. We would absolutely recommend Savills.

NS · 30 November 2020

Agent replied · 22 October 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

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