1/5
TrustpilotPoor service
Rating only, no written review.
Agent replied · 29 October 2024
Hi Sylvain - I've sent you a request for more information, thanks
Trusted Agent profile · Cheshire East
Reeds Rains Wilmslow reviews in Cheshire East
★★★★★
2,239 reviews across 2 platforms
32 Alderley Road, Wilmslow, SK9 1JX, Cheshire East, SK9 1JX
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Cheshire East, at 32 Alderley Road, is rated 3.8 out of 5 across 2,239 reviews on two platforms, including 242 Google reviews rated 4.9.
Reviews
Every review we hold for the Cheshire East office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional and trustworthy.
Rating only, no written review.
Agent replied · 29 October 2024
Thank you!
5/5
TrustpilotExcellent service
Rating only, no written review.
Agent replied · 29 October 2024
Great to hear. Thanks
5/5
TrustpilotExcellent service very professional.
Rating only, no written review.
5/5
TrustpilotSimple and fast
Rating only, no written review.
1/5
Trustpilotworst service and unpleasant experience
Rating only, no written review.
Agent replied · 29 October 2024
Hello Silvia,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotVery helpful in every way
Rating only, no written review.
1/5
TrustpilotLazy and useless will never use again .
Rating only, no written review.
Agent replied · 29 October 2024
Hello Tracy and Paul,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 11 November 2024
Anthony, I believe one of the lettings team contacted you early this morning regarding your 3* review. Thank you for explaining that you are no longer looking to rent, and now hoping to buy instead. Priyanka mentioned that your review was not a direct reflection of your viewing experience with Reeds Rains, but that 3* is your general opinion of estate agents. I hope we can lift your expectations, and if you would like to view any of our sales properties please get in touch . Kind Regards, Mark, Branch Manager
5/5
GoogleRating only, no written review.
1/5
TrustpilotAwful awful letting agent.
Rating only, no written review.
1/5
Trustpilotdont use them no help
Rating only, no written review.
Agent replied · 29 October 2024
Hi David,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotExcellent service and customer care
Rating only, no written review.
5/5
TrustpilotWorks well on my behalf.
Rating only, no written review.
1/5
TrustpilotNot recommend .
Rating only, no written review.
Agent replied · 29 October 2024
Hi Hunter,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please could you let us know some more details about your experience? Kind regards,Reeds Rains
5/5
TrustpilotExcellent service
Rating only, no written review.
5/5
Trustpilotexcellent and very professional
Rating only, no written review.
5/5
GoogleRating only, no written review.
1/5
TrustpilotDo not rent off these people.
Rating only, no written review.
Agent replied · 29 October 2024
Hello Vicky,We are very sorry to read your review. Please can you let me know which branch you had dealings with?Kind Regards,Reeds Rains
5/5
TrustpilotGreat service
Rating only, no written review.
5/5
TrustpilotVery professional and friendly
Rating only, no written review.
5/5
Trustpilotgreat service.
Rating only, no written review.
1/5
TrustpilotBad very bad indeed
Very bad indeed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
