Trusted Agent profile · Cheshire East
★★★★★
147 reviews across 2 platforms
Prestbury House 8 the Village, Prestbury, SK10 4DG, Cheshire East, SK10 4DG
Gascoigne Halman's office in Cheshire East, at Prestbury House 8 the Village, is rated 3.7 out of 5 across 147 reviews on two platforms, including 31 Google reviews rated 5.0.
Every review we hold for the Cheshire East office, from every platform, shown as written. First names only.
4/5
TrustpilotGeorgia Day is a credit to Gascoigne Halman
Recently bought a house and dealt with agent Georgia Day who was fabulous from start to finish. No qualms with recommending her and the team at Macclesfied. Overall, it took around 4-5 months and Georgia just kept pushing for us to be moved in by Christmas which finally happened. Thanks, Georgia!
5/5
GoogleGascoignes found a buyer for our house in a reasonably timely manner in a market that was active but not hot. Following the agreement to purchase they were very efficient and, despite the usual perverse questions from buyer's solicitor, we …
5/5
GoogleHaving been in the process of moving for over two years Gascoigne Halman have partnered with us and supported us all the way. Their excellent customer focus and friendly manner have made the most stressful times manageable. We certainly …
1/5
Trustpilot0 communication, AVOID
Informed us that the property we were moving out of had been re-let. We then rushed to clear and deep clean the property. Rang several times on the day with no answer to then be told any day before Thursday would be ok. We were then informed by another call 10 minutes later that the property had infact not been re-let. Severe lack of communication therefore making us pay another month rent & bills.
5/5
TrustpilotA huge thank you to Tracy and all the…
A huge thank you to Tracy and all the team at Gascoigne Halman Frodsham office for working together , constantly chasing , updating and achieving a new sale/ exchange and a clock ticking completion deadline ..Fabulous to work with you.
5/5
TrustpilotHouse sold very quickly and all handled…
House sold very quickly and all handled professionally by James andxhis team with minimal issues at all.
5/5
GoogleSasha made the whole experience painless . So helpful and professional Thank you
5/5
TrustpilotTracy at the Frodsham office gets 5 stars!
We've just bought a property through Gascoigne Halman and they have been super helpful and communicative throughout the whole process. Tracy Ryan in the Frodsham office has been lovely and always responded to our queries (however bizarre! We have asked a lot of questions haha!) promptly and happily! We never felt like we were too much trouble. Thanks to everyone at Frodsham Gascoigne Halman!
5/5
GoogleGascoigne Halman we're great with us. We we're under immense pressure to get the house over the line in time for the new school year, with us moving 25 miles away. We spoke regular, sometimes 3/4 times a day and Aimee and Ed we're always great and really helpful. Moving house is such a difficult time, especially when you have two children and no onwards support in your new location. They helped us with every question and got us over the line into our new home. Its been a dream to move to Prestbury for 15 years, and we did it with Gascoigne Halman's help. At times I felt I was pushing them too hard to get the deal done, for worry with getting the children into schools, but at all times the team we're understanding, thorough and always very helpful. Thank you all once again for your help and support. You have made us very happy in our new home. Thanks again, we are so happy :)
5/5
TrustpilotExcellent service
Been a landlord for a number of years.Lisa and her team provide an excellent management service.I would highly recommend them.Very professional.
3/5
TrustpilotDepends on what you want
Very good when dealing with renting out a property. Great, fast communications, friendly service.
1/5
TrustpilotVery Poor Customer Service!
the lettings division are very poor, they are very quick at taking your money, but when something goes wrong they take an eterinty to return or respond to emails or telephone calls.
5/5
TrustpilotGreat service and easy to contact
We recently sold and bought a house using the Frodsham office. We met with 3 local estate agents before deciding who to use and we chose Gascgoine Halman Frodsham as they had the most local knowledge and were the easiest branch to get in touch with.As is often the case, the whole house move process was quite lengthy and frustrating. But Tracy in particular helped us out with advice, chasing up solicitors and helping to keep on top of the process. I don’t plan on moving again anytime soon, but if I did I wouldn’t hesitate to use their services again.
5/5
TrustpilotGreat service from prompt and effective…
Great service from prompt and effective marketing at a good price through to highly professional process management when the chain got somewhat frustrated towards the end. Have used them before and will use them again. Thanks to Markus and Lucy.
5/5
TrustpilotReally good service from Dan in sale…
Really good service from Dan in sale brunch. I was in sales all my life when you see a good honest person it’s very nice to deal with. Julie the manager was very helpful as well . Thanks Again.
5/5
TrustpilotExcellent process with Gascoignes
Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.
1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
1/5
TrustpilotCOMPANY LIE TO GET MONEY FROM YOU
Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.
1/5
TrustpilotOnly interested in protecting the…
Only interested in protecting the Landlord, zero care for tenants. Money grabbers
1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
1/5
TrustpilotI would give less stars if possible
5/5
TrustpilotExceptional estate agent
We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.
5/5
GoogleAlthough they were acting for vendors, we found Gascoigne Helman and Sasha in particular to be very helpful in our search for a house, and for getting us over the line for completion. The team was very professional and we would strongly …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gascoigne Halman's Cheshire East office has 147 reviews across two platforms: 31 on Google, 116 on Trustpilot (across the whole business).
Gascoigne Halman Prestbury is rated 3.7 out of 5 across all 147 reviews, and 5.0 out of 5 on Google from 31 reviews.
Gascoigne Halman Prestbury, Prestbury House 8 the Village, Prestbury, SK10 4DG, Cheshire East, SK10 4DG.
