Gascoigne Halman Poynton reviews in Cheshire East

★★★★★ 5/5

Trustpilot

Excellent process with Gascoignes

Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.

Steven · 20 December 2021

★★★★★ 1/5

Trustpilot

Extremely poor customer service

Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.

L · 9 October 2024

★★★★★ 5/5

Google

Sold our home through Gascoigne Halman's Poynton office in January 2025. Throughout the process, we received a efficient, friendly professional service. Jo in particular was extremely helpful. Thank you.....

BRENDAN · 15 April 2025

★★★★★ 5/5

Google

I recently purchased a house from Gascoigne Halman and have to say If I had known then what I know now I would have also marketed my property with them. It took us 8 months to complete a sale and purchase for a chain which on paper should have been the simplest thing in the world. We had the most terrible experience with our conveyancing team who were diabolical. The only shining light in the shambles of those 8 months was Owen at Gascoigne Halman Poynton. He went above and beyond for us and was relentless in his pursuit of getting information fed back to us that was near impossible from our paid conveyancing team and for this I am truly grateful. Needless to say I haven't got any plans for moving house again in the foreseeable but if I did Own would be my first port of call.PositiveResponsiveness, Professionalism

Derrian · 10 November 2021

★★★★★ 5/5

Google

Jo was nothing but a superstar. Guiding us through every step of our, at times, very complicated sale. She is the best, and I couldn't recommend her highly enough. I would use Jo and Gascoigne time and time again. The very best in Poynton and beyond.

Becks · 11 August 2024

★★★★★ 5/5

Google

Excellent service. We dealt mainly with Owen and Jo and they were faultless. Presentation was carefully considered, communication excellent, very straightforward. Highly recommended.

David · 10 November 2022

★★★★★ 4/5

Trustpilot

Gascoigne Halman

Gascoigne Halman - Macclesfield Very professional service from the office. James in particular took the lead and guided me through the process. Always contactable and explained all clearly and ready to help

Chris · 30 January 2025

★★★★★ 1/5

Trustpilot

COMPANY LIE TO GET MONEY FROM YOU

Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.

Zack · 14 April 2021

★★★★★ 5/5

Trustpilot

Best estate agents in Poynton!

Everyone tells you how stressful house moving is but for me Gascoigns in Poynton completely took control of then situation for me and totally took the stress out for me! I can’t recommend them highly enough! I’ve bought and sold with lots of different agents over the years and Gascoigns in Poynton are the only agents I’d recommend on and use again. My house move journey has by no means been straight forward either but Jo Owen Nicole and Alison completely took control of the situation for me and even supported me with my onward purchase through a different agent. Jo even contacted me on her days off to support me through the process so it’s no surprise she’s created such a winning team!

Amy · 26 March 2021

★★★★★ 1/5

Trustpilot

Awful service from Gascoigne Halman in…

Awful service from Gascoigne Halman in Poynton. We were buying a house through them, and were significantly misled over the severity of a flooding incident. We were sent photos that deliberately downplayed the incident, and were also told incorrect information over the phone about which rooms flooded.We were so concerned about the incident and that we did our own research into the local area to find out how bad it was on other roads nearby. We then recieved a phone call from Joanne, the Poynton branch manager, having a go at us for doing our own research, and claiming we should just trust what them and the sellers were telling us. She accused us of questioning their characters. It was highly unprofessional and insulting.When we advised Gascoigne Halman that due to this we couldn't proceed with the purchase, they never even acknowledged the fact, or any of the correspondence we had had. Just never heard from them again. Awful service.

Emma · 25 March 2021

★★★★★ 1/5

Trustpilot

Only interested in protecting the…

Only interested in protecting the Landlord, zero care for tenants. Money grabbers

Callum · 28 August 2025

★★★★★ 1/5

Trustpilot

Rental property- flea infestation

I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.

Rebecca · 24 October 2020

★★★★★ 1/5

Trustpilot

Used Gascoigne Halman Lettings to…

Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!

Julia · 8 January 2020

★★★★★ 4/5

Google

Gascoigne Halman provided a good service on the sale of my property

Debbie · 21 July 2025

★★★★★ 5/5

Trustpilot

Exceptional estate agent

We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.

Nik · 8 January 2025

★★★★★ 5/5

Google

Joanne and all the staff at the Poynton office were very efficient in the sale of the property and the communication was always with a sense of urgency. I certainly would have no hesitation in dealing with Gascoigne Halman in the future.

Paul · 14 March 2024

★★★★★ 5/5

Trustpilot

Great service lovely to deal with James…

Great service lovely to deal with James kept me updated throughout my purchase. I would highly recommend

Helen · 13 February 2021

★★★★★ 5/5

Google

I'm so glad I chose Gascoigne Halman Poynton to sell my house. They couldn't have been more helpful, not only in negotiations with potential buyers but also keeping me informed of progress in the long chain involved. Owen in particular constantly followed up progress and was a great help. All the other staff too were very efficient. Thanks to them all.

Liz · 10 November 2021

★★★★★ 5/5

Google

5* service all round. After being disappointed with another local agent, Jo and the rest of Gascoigne Halman Poynton stepped in and had my property sold in no time. Brilliant customer service 👍 …

Ben · 14 March 2024

★★★★★ 5/5

Google

The branch managerJo has was outstanding for us, as well other staff and will be using Gascoigne Halman in Poynton again.

Tom · 11 August 2024

★★★★★ 5/5

Trustpilot

Best in the region.

I have used seven or eight estate agents in the area and I have to commend Peter Gregg and Amanda Titterton at the Chapel-en-le-Frith office as the best in the region. Pete and Amanda dealt with my sale with efficiency, politeness, discretion and friendliness in the face of some considerable difficulties. I cannot recommend them more highly.

Graham · 27 February 2021

★★★★★ 1/5

Trustpilot

Very disorganised

Wished to make a cash offer on a property, was told viewings were fully booked and was not even offered to have a video viewing of it. If I were the seller I'd be appalled that potential buyers and potential achievement of a higher price were sent away.

Barbara · 14 April 2022

★★★★★ 5/5

Google

We have been very pleased with the service provided Gascoigne Halman, Poynton. From the first conversation Jo and Nicole have been very supportive which given that we live 150 miles away has made what could have been a difficult process very straight forward.

Mike · 10 November 2022

★★★★★ 1/5

Trustpilot

Avoid!

Advertised a flat to rent with the wrong information on it and put it down to a 'clerical error', meaning we had to find alternative accommodation at very short notice. Avoid

Joe · 25 July 2023