Every review we hold for the Chesham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExceptional service and Fast results. I recently had pleasure working with Chancellors especially with an estate agent Mithu. He is a highly skilled agent who went a step beyond further to help me secure an apartment quickly. He was always available to address my questions with prompt communications that gave a sense of support and confidence. He has deep understanding of neighbourhoods and provides good insights about the current trends. I would highly recommend Mithu to anyone seeking for an apartment and needs an exceptional service.
Fanil · 29 June 2023
Agent replied · 29 July 2023
Hi Fanil, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleIbrahim was as professional and efficient as we could be hoped for. Sent replies promptly (and out of working hours!) as well as clarifying all of our enquiries. Thank you!
Charlie · 13 September 2025
Agent replied · 13 April 2026
Hi Charlie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI recently worked with Mithu Guruparan and they were absolutely awesome! The team was incredibly professional and helpful throughout the entire process. They were always available to answer any questions I had and went above and beyond to make sure everything was taken care of. I was impressed by their attention to detail and their commitment to ensuring a smooth and stress-free experience. I would highly recommend chancellors to anyone looking for a reliable and trustworthy letting agency. Thank you so much for all of your help
Adon · 30 May 2023
Agent replied · 29 July 2023
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI had an excellent experience with Mithu at Chancellors Letting Agency. He was incredibly helpful throughout the entire process of finding a rental property, from the initial viewing to offer acceptance. Mithu was always available to answer any questions I had and was very knowledgeable about the local area. He was also very responsive to emails and phone calls. Overall, I highly recommend Mithu and Chancellors Letting Agency for anyone looking to rent a property. Thank you, Mithu, for all your help!
Josiah · 30 May 2023
Agent replied · 29 July 2023
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleFriendly, knowledgeable estate agents who made the whole selling process feel straightforward. Their local Chesham market insight was clear from the start, and communication stayed prompt and professional throughout. I appreciated the practical advice, honest updates, and calm approach during a stressful move.
James · 22 May 2026
Agent replied · 22 June 2026
Thank you so much for your wonderful feedback, James! We're thrilled to hear that our team made the selling process feel straightforward and provided you with valuable insights into the Chesham market. It's great to know that our communication and support helped ease the stress of your move. We appreciate your kind words and look forward to assisting you in the future!
★★★★★ 5/5
GoogleIbrahim is a credit to Chancellors, he’s communicative, honest and friendly. He answered all my questions and checked in to make sure everything was alright. Thanks Ibrahim!
Alex · 13 August 2025
Agent replied · 13 April 2026
Hi Alex, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleThis is the second time we have used Chancellors in Chesham and it has been an extremely positive experience.
Richard was very professional and helpful in initiating our sale and with our purchase.
We will be forever grateful to Nick Richmond, the director, who time and time again went above and beyond to help us seal the deal on our lengthy and complicated chain. Nick has a wealth of contacts, experience and local knowledge that proved vital in the process. Without his support and help, there is no way that our move would have happened.
Helen · 26 October 2022
Agent replied · 25 October 2024
Thank you Helen and Ben for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleThis is the second time we have used Chancellors in Chesham and it has been an extremely positive experience.
Richard was very professional and helpful in initiating our sale and with our purchase.
We will be forever grateful to Nick Richmond, the director, who time and time again went above and beyond to help us seal the deal on our lengthy and complicated chain. Nick has a wealth of contacts, experience and local knowledge that proved vital in the process. Without his support and help, there is no way that our move would have happened.
Helen · 14 August 2022
Agent replied
Thank you Helen and Ben for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleThis is the second time we have used Chancellors in Chesham and it has been an extremely positive experience.
Richard was very professional and helpful in initiating our sale and with our purchase.
We will be forever grateful to Nick Richmond, the director, who time and time again went above and beyond to help us seal the deal on our lengthy and complicated chain. Nick has a wealth of contacts, experience and local knowledge that proved vital in the process. Without his support and help, there is no way that our move would have happened.
Helen · 29 July 2022
Agent replied · 29 July 2023
Thank you Helen and Ben for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleStaff very helpful in keeping me informed through what turned out to be a rather drawn-out buying process - though this was not Chancellors’ fault. In particular, Nick Richmond’s intercessions with various parties got the ball rolling again when things seemed to have stalled, for which much thanks.
Chris · 13 March 2026
Agent replied · 13 April 2026
Thank you, Chris, for your wonderful feedback! We're delighted to hear that our team, especially Nick Richmond, was able to assist you throughout your buying process. Your acknowledgment means a lot to us at Chancellors - Chesham Estate … More
★★★★★ 5/5
GoogleHenry was fantastic from start to finish.Great communication & very responsive.Would recommend, keep up the good work Henry! Cheers, James
Sans · 13 September 2025
Agent replied · 13 April 2026
Hi sans, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleThe sales negotiator Mr. James Ambridge from Chesham branch is awesome to co-ordinate with. He is very polite and friendly to book the viewing when I need it. Also he is very kind if we ask for a booking of the same property multiple times too. I strongly recommend James and Chancellors for buying and selling the properties in Chiltern District.
Senthilkumar · 21 January 2024
Agent replied · 21 March 2024
Hi Senthilkumar, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe didn’t have the easiest journey but Richard, Callum and Rob worked tirelessly to get our sale over the line (and for the price we needed to buy our dream family home!) - thank you all.
Natalie · 1 June 2026
Agent replied · 22 June 2026
Hi Natalie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleThank you to Nick and team for selling my house. It has been a long and complex sale for multiple reasons, but Nick has always been a great support and quick to sort out issues and problems. His knowledge of the area and the whole moving system is vast. Thank you Nick
Susie · 21 May 2024
Agent replied · 20 June 2024
Thank you Susie for giving our Chesham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 1/5
FacebookChancellors Group of Estate AgentsWow, what a Proffesional outfit again. Oh Mr Evenett we haven’t bothered checking our records so your gas safety is out of date. Can you turn off your gas supply. Um what about heat and hot water but no one can answer the question!This company is unreal, don’t know why landlords bother with them. Take money for doing nothing and happy for the second time in a year to leave a family out in the cold…….can’t go anywhere as one of the daughters has covid!! Fuming is an understatement
Greig · 12 January 2022
Agent replied · 28 October 2023
Thank you for bringing this to our attention Greig, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
★★★★★ 5/5
GoogleI bought my house through Chancellors, Chesham. Everyone was friendly, but I dealt mostly with Robert and he was outstanding. He was honest, clear, friendly, and a great problem solver - luckily for us as he helped us avoid a potential delay. He and the team made the whole process smooth.
Jazz · 13 January 2026
Agent replied · 13 April 2026
Hi Jazz, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
FacebookAvoid at all costs! They lie about everything and mislead people. I moved into a letting property as I was relocating for work and so was my partner. The three bedroom property was advertised as being refurbished and newly decorated. I was told it was going through further refurbishments and a new heating system was being put in. I lived 2.5 hours and decided from the photographs that were spotless that it was the right property. I had similarly done the same before in my previous rental as the pictures were true to light and never had any issues. Well this was the most disgusting property I’ve ever moved into, the property had damp and mould everywhere and stunk of it. There was no heating and we were only left with 3 small plug in heaters for a three bedroom house! Shoddy electrics, No cleaning had taken place for years and dirt all over the carpets and walls. even the door handle fell off when I put the key into the door. It was a shambles. After 9 days I had enough and moved all out belongings out and handed the keys back. My partner suffers from asthma and we had no choice but to move into my dads garage until we were able to find a suitable property which took 3 months to find. It crazy it was healthier than the house we were in, it was impossible to breath at night and we both ended up getting infections and ended up in hospital. My partner lost his job as he doesn’t drive and I was unable to take him from my dads house. I’ve been told by the neighbours they have done the same to previous tenants and they had to move out. They are massive liars and don’t listen to anything. We reported all these issues over 50+ emails and nothing got done. We are now in the process of taking them to court. I want my money back! Loss of income and removal fees and compensation for all the hassle of having to live in a garage for 3 months in suitcases and travel 140 miles per day for my new job. The whole reason I moved there in the first place. I have so much evidence it’s unreal. Looking forward to taking these guys down. Turns out they do it to everyone! Not me.
Kayleigh · 8 November 2021
Agent replied · 28 October 2023
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★★★★★ 5/5
GoogleI wanted to thank Henry Smith for being so helpful, professional and positive. It’s the first time I have dealt with this company and definitely will continue!
Always keeps you updated and call back with regular updates
Complete gentleman!
Lou · 26 November 2024
Agent replied · 10 December 2024
Thank you so much for your kind words, Lou! We're thrilled to hear about your positive experience with Henry Smith. Keeping our clients updated and providing excellent service is our priority. We look forward to assisting you in the future!
★★★★★ 1/5
FacebookA number of days after my tenants moved out of my property and while I was preparing to move back in. Chancellors sent in a contractor to undertake an electrical survey. The first I knew of it was when I received an invoice for the survey in the amount of £525 plus VAT and a list.of £1300 worth of work.Following a complaint I received an email saying you authorised the survey in March at a cost £200 plus VAT. Unfortunately the survey was delayed sorry for the inconvenience.That is palmed off to say the least.1. It's August not March or April2. I am no longer renting the property out3. My agreement with Chancellors has ended4. The quote was £200 not £5255. They were not authorised to enter my house.I am more than inconvenienced
Gnomie · 3 August 2021
Agent replied · 28 October 2023
Hi Gnomie, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleI must say my experience in purchasing a house through Chancellors Chesham has been amazing. A huge thank you to Dan and Richard from the branch sales team. Thank you for all your effort and help. Much appreciated.
M · 10 November 2024
Agent replied · 10 December 2024
Thank you Marwan for giving our Chancellors - Chesham Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleI must say my experience in purchasing a house through Chancellors Chesham has been amazing. A huge thank you to Dan and Richard from the branch sales team. Thank you for all your effort and help. Much appreciated.
Marwan · 3 November 2024
Agent replied · 10 November 2024
Thank you Marwan for giving our Chancellors - Chesham Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleHi we would just like to say that Daniel Turner at Chancellors in Chesham has been an absolute star in helping finding our new letting home. His very friendly and polite and truly an asset to your company. I would definitely recommend him to family and friends and would like to thank him for all his help and support in finding our new home. Thank you very much Daniel Turner
Darshana · 13 September 2022
Agent replied
Thank you Darshana for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleExcellent experience with trying to find a property with Ibrahim and team in chesham
Zain · 13 August 2025
Agent replied · 13 April 2026
Thank you for leaving us this great review Zain, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
FacebookI have used Chancellors for a while now and there have been some ups and downs but I have found that when you develop a working relationship with a named individual it makes a real difference
In particular, Shannon Seymour has done an amazing job in trying to résolve recent issues. She has liaised closely with the tenants, us and the contractors making sure issues were resolved quickly and efficiently. She is courteous and really helpful. I should add that Charmaine Smith was also great!!
Evie · 13 October 2020
Agent replied
Great feedback Shannon!
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