Every review we hold for the Cherwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have worked with Hamptons, both on the rental of our property in the UK and the recent sale. With living in the USA we needed to have confidence in our agent working on our behalf and have always felt that they have looked after our interest with professionalism and efficiency. We have particularly always found Sarah in the Rental department to be wonderful and I will miss her cheery and professional manner. In Sales, Graham was amazing - he pushed through our sale smoothly and helped us iron out any wrinkles along the way. Thank you Chris Scott for managing such a wonderful team! Penny & Martin
Penny · 12 November 2015
★★★★★ 1/5
Trustpilotwe've got very negative experience as tenants, the agent was lying to us, causing us quite a lot of anxiety.
TLDR: we've got very negative experience as tenants, the agent was lying to us, causing us quite a lot of anxiety. After reference check, and accepted offer, the landlords kept delaying signing the contract for over 3 weeks. The agent (Evelyn Aragundi) communicated to us that there are no reasons for the delay, and motivated the delay with very interesting arguments "so we have everything confirmed", "they are really relaxed personalities", "they're currently travelling,", "they're very busy people", "there's no reason for this as such, I mean it's not like they're unsure". After some very involved week, we've got an email from a manager (James White) of the agent saying that "date was a bit vague until a more conclusive timeframe was confirmed".That clearly demonstrated that agent lied to us, stating that "so we have everything confirmed" while it was not. We wont make an offer in the first place, if we knew that. Worst of all, during the process we've seen no intention to clearly comunicate situation to us, and no intention to find a solution that would work for both parties.
Arsenii · 18 September 2024
★★★★★ 1/5
TrustpilotAssumingly a "large" company but plays "dirty little" tricks wasting buyers and vendors time
We wish having seen the review titled "As untrustworthy as they come"The Canary Wharf office of Hamptons did the same to us. They confirmed in WRITTING the acceptance of our offer last Friday. We provided IDs and proof of funds on the same day that they were happy with. However, 1st thing on Monday morning they say the solicitors acting for the Vendors accepted another offer when Solicitors do not even work during the weekend. Worse still, the offer was put forward by the same office which is really odd as the property was marked SOLD on the portals already. So we echo the feedback below:As untrustworthy as they come. When making an offer on a property we found that they just simply used our offer to create a false market where there was previously no other bidder despite property being on the market for some time... Outcome being some one else has also clearly been misled and ended up paying over the odds for a property based on games. We even made the offer that they say the vendors would accept. Now they say someone offered much higher once THEY told the new buyer that some one else made an offer being accepted already hence the property is off the market. What Hamptons is playing here, is encouraging Gazumping which is bad for all parties. Not surprisingly some of their other transactions fell through thus, Vendors lose out on sales and time. Buyers and vendors wishing to work on fair market price should be wary of this dirty games as some one definitely gets hurt by wasting time and money unnecessarily.
Fair · 26 May 2022
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotWe have been using Hamptons for 11 years
We have been using Hamptons for managing our rental property for 11 years. They are extremely professional especially our Property Manager Gemma Ward. Gemma is always prompt in dealing with Tenants issues on our behalf and keeps us updated on any works/repairs that are needed We feel we can relax about our property knowing it is in her capable hands
Coleen · 9 November 2022
★★★★★ 5/5
TrustpilotSamantha and the team are wonderful
Samantha made our house sale a very easy and stress free process - she was always proactive and positive and dealt with all enquiries swiftly and even ensured she was available outside of hours.Brilliant!
Leigh · 14 August 2024
★★★★★ 5/5
GoogleFrom the very start Hamptons Banbury were flawless! The process was clearly explained and the follow-up on their part was as thorough as promised. The sale of a property is never straight forward but Hamptons Banbury was there every step of the way to advice, reassure, speak on our behalf...anyway whatever needed to be done they did it and more! We would like to particularly thank Amanda for her professionalism, knowledge, patience and sense of humour but the rest of the team also deserves a mention for always being friendly and helpful.
Fran · 13 January 2015
★★★★★ 5/5
TrustpilotEllie Marsters is a Property Manager at…
Ellie Marsters is a Property Manager at Hamptons. She is in a league of her own, when it comes to responsiveness, taking accountability to get things done and being engaged with both the tenant and landlord. Having had some experience with other Property Managers in other companies, I would recommend anyone to seek out the services of Ellie at Hamptons.
BB · 3 November 2022
★★★★★ 4/5
GoogleWe met ChrisScott, Amanda, Jane and the rest of Chris' team when we decided to put our house on the market 8 months ago. We were impressed immediately with their knowledge of the area , honesty, supportive style and professionalism. There was nothing that was too much trouble for them. They have constantly been in touch providing us with considerable feedback and advice. At this moment our house has still not yet sold but we would nevertheless fully recommed Chris and his team at Hamptons to anyone considering putting their property on the market. This fact alone speaks volumes for the high regard in which we hold Chris and the company.
Lesley and John Sullivan, Hornton, Oxfordshire.
Lesley · 12 November 2014
★★★★★ 5/5
GoogleWe are very grateful to Amanda and the rest of the team at Hamptons Banbury because of the efficient, professional and reassuring way that they dealt with the sale of our house. Amanda kept in touch with us throughout the period leading up to the point at which our house went on the market and so as soon as we were ready, there were potential buyers coming to view from day 1. Through taking the time to get a good understanding of both the buyers and sellers needs, a suitable match was found which met both of our expectations. Once the offer was accepted, the process was completed quickly and efficiently which was largely due to Amanda’s experience and professional approach.
Benz · 12 November 2014
★★★★★ 5/5
GoogleWe recently bought a property through Hamptons in Banbury, and Amanda Butler was our Sales Negotiator. We cannot give enough praise for Amanda's hard work and dedication when looking back on our purchase experience.
Amanda and Hamptons found us the house of our dreams after listening carefully to our requirements and showing us properties in the areas we were interested in and the size/type we were after. Amanda then found us the perfect house that suited our growing families needs after 2-3 months of hard work on her own part. At this point, we could not have thanked them enough for the hard work...
We thought the engagement with Hamptons ended after the offer was accepted, but it didn't...the best was yet to come. Amanda skilfully moved the entire chain we were in to completion after the solicitors and our own estate agents back in Cambridge were giving up hope of getting us moved before our impending holiday. Amanda used great negotiation skills and tenacity to make sure all parties completed on the day we preferred, and made our life so much easier (especially with a new born baby to keep us up all nights). For this alone, we cannot thank Amanda enough, and this service made our experience with Hamptons one to remember and recite to our friends and family.
I could not praise Amanda and Hamptons enough for their hard work and support when moving home. Above all we must thank them for listening to our needs and finding us a perfect house that has made a great end to 2013. We would always recommend Hamptons in Banbury as the ONLY company to go with when buying or selling!!!
Chris · 12 November 2014
★★★★★ 5/5
TrustpilotQuick resolution
Danish in the property management team quickly resolved some issues we had with the house we are renting. His communication was great and he looked to resolve them as soon as he could, following up to make sure they were resolved with the contractor.
Anna · 26 November 2025
★★★★★ 5/5
GoogleWe had been looking for a new home for some time. Thanks to Jayne's persistence and efforts to understand exactly what we were looking for. We were beginning to doubt our dream home existed and that anyone was genuinely looking to help, Jayne found us somewhere!
Chris' professionalism have helped to restore our faith in estate agents, well one agency in particular.
We would strongly recommend Hamptons Banbury for anyone looking for a home in the area.
We can't thank you enough!
Sarah · 13 January 2014
★★★★★ 5/5
GoogleBuying our new home with Hamptons was easy and as stress free as Hamptons (Banbury) could possibly make it.
The guys were friendly, extremely polite (even after the fifth viewing), always answered the phone and if they didn't know something they would find out asap and let us know.
We have used a few estate agents in the past that made a stressful time worse but the team at Hamptons (special mention to Amanda) made it a breeze.
Thanks again to the team, very best wishes.
Phil · 12 November 2013
★★★★★ 5/5
TrustpilotSo far, no complaints
We have been tenants in a flat managed by Hamptons and have been very happy with the service that they - Ellie Marsters in particular - have provided thus far. Ellie is very responsive, well-organized and professional. Worth saying that we have not gotten to the deposit withdrawal phase, which several reviews complain about. But, so far, so good.
Djalma · 2 December 2022
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service. At every stage we have had nothing but the best from them. A particular shout out to Trevor Scott. Having moved into the property he has been a fantastic property manager who seems to genuinely care that his clients get the best possible service. Always quick to respond and proactive in addressing any concerns. Couldn’t ask for better service. A world away from previous experiences. Highly recommended
Stuart · 14 July 2021
★★★★★ 5/5
TrustpilotProperty management by April Keane
Property management by April Keane, especially towards the end of the tenancy. April has been quick to respond to any queries (often picking up the telephone) and has been very helpful and efficient in resolving some important issues at my flat.
Louise · 27 March 2024
★★★★★ 5/5
TrustpilotAmeesha Florant - Hamptons Int
Ameesha Florant has been managing my property for only a few months, however, she has restored my faith in the human population. I am 250 miles form the property and having her on hand, being diligent and available, is a god send.
Gary · 17 March 2020
Agent replied · 22 October 2024
Thank you for leaving us a review, it is wonderful to hear how helpful Ameesha has been and we look forward to making her aware of your feedback.
★★★★★ 5/5
TrustpilotShort-term rental of property
Hamptons managed a 12-month rental of my property whilst I was abroad. From the first meeting with Andrew who visited my property intially, it was a pleasure dealing with them. They were clear, prompt to reply to questions and very helpful on the whole process which put my mind at rest - especially as I was not going to be in the country!The daily management with Minneaux and then Natalie could not have been better and nothing was too much trouble.I thank them for their professional attitude and helpful manner and would recommend their service without hesitation.
Jo · 6 September 2024
★★★★★ 1/5
TrustpilotTerrible
Sometimes beautiful flats or houses are in the hands of terrible agents; be careful! As tenants, they only come to you when they need you to do something. You can hardly contact any of them when you are looking for help.The renting agent ghosted after all documentation was done, leaving me a flat with much to fix. When moving out, they were supposed to contact me in advance for at least 24 hours, but most did not. They told me the people I hired for end-of-tenancy cleaning were not professionals (because I wasn't using one of their business partners) and had the inventory clerk go in before the cleaning was done; they allowed people to move around your items when they were doing the viewing.
Peiyuan · 6 September 2024
★★★★★ 1/5
TrustpilotPersistent harrassment
2-3 years after leaving the property, myself and my former flatmates still receive calls, emails, texts about works to the property, updates etc. Despite multiple complaints and requests for this harassment to stop, yet it continues. They were an absolute disaster when I was in the property with delayed and mismanaged works being the norm. I would strongly urge anyone considering using them to have a look elsewhere, if they can't even update tenant details 2 years after our departure they can hardly be competent?
Lucinda · 21 April 2022
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotGrace is great
Grace is a great asset to Hamptons, she is always friendly, efficient & helpful. We are delighted to have her managing our property for us & she makes us feel that we are in safe hands with her.
McGl · 22 May 2024
★★★★★ 5/5
TrustpilotGreat experience with property manager
Recently our washing machine broke, which needed to be replaced. There were some follow up issues that needed addressing.We are very happy with our Property Manger Charlie Fleetwood, who addressed the above issues in a professional and timely manner.
Mk · 2 May 2024
★★★★★ 5/5
TrustpilotSharon James is a fantastic Lettings…
Sharon James is a fantastic Lettings Agent. She dealt with an incredibly fast turn around on my property in Hampshire and has now let the same property twice. She goes above and beyond in her service and I could not recommend her nor Hamptons more. Thank you.
Laura · 10 November 2023
★★★★★ 5/5
TrustpilotHamptons are absolute winners!
Joe and the team at Hamptons have been incredibly responsive and helpful. We moved into our flat in August and there have been a couple issues but Joe has always been on top of them and really responsive. This is our first flat in the UK and we had very little knowledge going in so their assistance has been amazing.
Jeremie · 28 September 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.