Trusted Agent profile · Cheltenham
★★★★★
1,837 reviews across 2 platforms
Imperial Square, Cheltenham, GL50 1PZ, GL50 1PZ
Savills's office in Cheltenham, at Imperial Square, is rated 4.2 out of 5 across 1,837 reviews on two platforms, including 73 Google reviews rated 4.7.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
GoogleJust purchased from Savills, excellent experience led by Becky Brooks. Informed throughout, every step handled efficiently and promptly. Highly recommended. Completion day was a delight again handles by Becky and the moving-in hamper was perfect!
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
5/5
GoogleVery good all round service through the purchase of our house and after sales process. Friendly professional staff that were very helpful.PositiveProfessionalism
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
GoogleA very professional level of service from enquiry through to completion (as a purchaser). We particularly welcomed Chris's attention to keep the momentum for the enquiries and responses between vendor and seller. Highly recoemmended!
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
GoogleI dealt mostly with Andy who was attentive, knowledgable and efficient. The office were always happy to help. Highly recommend this company and Andy in particular.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
GoogleWe bought our property through Savills. We can not praise Catherine Anderson enough for her excellent communication and professionalism.PositiveProfessionalism
5/5
GoogleChris Jarrett has always been incredibly helpful and professional with me. His customer service is outstanding and he truly cares about the client. I would highly recommend Savills as the leading agent in Cheltenham.
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
5/5
TrustpilotI moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's Cheltenham office has 1,837 reviews across two platforms: 73 on Google, 1,764 on Trustpilot (across the whole business).
Savills Cheltenham is rated 4.2 out of 5 across all 1,837 reviews, and 4.7 out of 5 on Google from 73 reviews.
Savills Cheltenham, Imperial Square, Cheltenham, GL50 1PZ, GL50 1PZ.
