5/5
TrustpilotGreat estate agents !
Trusted Agent profile · Cheltenham
Knight Frank Cheltenham New Homes reviews
★★★★★
1,598 reviews across 2 platforms
123 Promenade, Cheltenham, GL50 1NW, GL50 1NW
Knight Frank's office in Cheltenham, at 123 Promenade, is rated 4.9 out of 5 across 1,598 reviews on two platforms, including 79 Google reviews rated 4.8.
Reviews
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotgood end of tenancy deposit process…
good end of tenancy deposit process release
Agent replied · 22 December 2024
Dear Emmanuel Thank you for the review; it was a pleasure assisting you. Best Wishes Isabella Maltman
5/5
GoogleWe’ve bought our house through Knight Frank Cheltenham branch. Tom Banwell, Hayley Wilks and all team members were very helpful during every step of our journey. They have provided any information we requested without delay. We are pleased with professionalism and attention to details from Knight Frank Cheltenham.
5/5
GoogleExcellent service received from Knight Frank Cheltenham with our recent house purchase. The team has been very patient, helping us over a long period to find our new family home. Nick has gone above and beyond to smooth the house buying process to a successful conclusion.
5/5
TrustpilotExcellent, efficient service provided by Ruby Goddard.
Excellent, efficient service provided by RubyGoddard. Highly recommend
Agent replied · 22 October 2024
Thank you for your feedback Kam, it’s a pleasure to work with you and we’re always happy to help!Kind regards, Ruby
5/5
TrustpilotPrompt and professional service from…
Prompt and professional service from Brigette
Agent replied · 22 October 2024
Thank you for your kind review. Kind regardsBrigette
5/5
TrustpilotAlways professional
Agent replied · 10 October 2026
Hi Chris, Thank you for taking the time to leave a review. We appreciate your feedback and are always happy to assist. Many thanks, Knight Frank South Kensington Team
5/5
TrustpilotAlastair Calotier - Ultimate client partnership
Alastair Calotier
Agent replied · 23 September 2026
Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead. Best, Alastair
1/5
TrustpilotUnsupportive
Rating only, no written review.
Agent replied · 23 September 2026
Dear Yanislav, We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further. Thank you. Knight Frank
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Agent replied · 23 September 2026
Thank you for leaving a review Jane. Wishing you and your family all the best in your new home. Best wishes, Lucy and the Knight Frank Richmond Lettings team
5/5
TrustpilotExcellent staff
Excellent staff, efficient, helpful and very professional.
Agent replied · 22 October 2024
Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel
5/5
TrustpilotVery helpful service provided by Jordan!
Rating only, no written review.
Agent replied · 22 October 2024
Hi Gary, Thank you for your kind words, I really appreciate it and glad to know my service met or exceeded your expectations. Please do reach out if you need anything. Kind regards, Jordan
5/5
GoogleWe greatly appreciate the assistance Hayley Wilks from Knight Frank Cheltenham gave us in selling our property. She ensured the process achieved the end result and we hope to use Knight Frank again in the future. Andrew & Sylwia Mackintosh
5/5
TrustpilotVery efficient indeed and responsive
Very efficient indeed and responsive. Thank you.
5/5
GoogleA most professional team , efficient , helpful and who ‘go the extra mile’. The brochure they produced was splendid with excellent photos. I would recommend them unreservedly and wouldn’t hesitate to use them again.
5/5
GoogleKnight frank where a pleasure to deal with nick Chivers did a top job in the process We will always use knight frank as they conduct themselves in a professional and friendly manner Lee marley
5/5
GoogleI was delighted with the service I received from Knight Frank when buying a property. Hayley couldn't have been more helpful. Her prompt response when we hit a glitch near to completion made all the difference.
5/5
GoogleA wonderful experience , highly recommend , extremely professional , knowledgeable, and honest. Buying and selling through the same agent was a huge stress saver which made the whole thing actually exciting and enjoyable.
5/5
GoogleThe Cheltenham team at Knight Frank are a pleasure to deal with. They have a thorough knowledge of the market and always provide a reliable and efficient service. Very much recommended.
5/5
GoogleNick and the Team make dreams come true. A wonderful experience from start to finish. We couldn't be happier. Thanks again guys. Andy and Yas
5/5
TrustpilotKaite was a very professional agent supporting us all the time
Rating only, no written review.
Agent replied · 20 March 2026
Dear Rafael, Thank you for your review, it was a pleasure meeting you both and wishing you all the best in your new home. Kind regards, Katie, Knight Frank Ascot
5/5
GoogleA helpful and knowledgeable team. Wouldn't hesitate to recommend them, particularly Knight Frank Cheltenham office (Tom Banwell, Nick Chivers, Harry Bethell and Hayley Wilks).
5/5
GoogleA complex chai. Held together well by Harry at Knight Frank. He was patient, understanding and determined. Would highly recommend him and them.
5/5
GoogleThe agent went above and beyond to help push our purchase through! I couldn't recommend them enough.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Knight Frank Cheltenham New Homes
How many reviews does Knight Frank Cheltenham New Homes have?
Knight Frank's Cheltenham office has 1,598 reviews across two platforms: 79 on Google, 1,519 on Trustpilot (across the whole business).
What is Knight Frank Cheltenham New Homes's rating?
Knight Frank Cheltenham New Homes is rated 4.9 out of 5 across all 1,598 reviews, and 4.8 out of 5 on Google from 79 reviews.
Where is Knight Frank's Cheltenham office?
Knight Frank Cheltenham New Homes, 123 Promenade, Cheltenham, GL50 1NW, GL50 1NW.
