Trusted Agent profile · Cheltenham
★★★★★
1,598 reviews across 2 platforms
123 Promenade, Cheltenham, GL50 1NW, GL50 1NW
Knight Frank's office in Cheltenham, at 123 Promenade, is rated 4.9 out of 5 across 1,598 reviews on two platforms, including 79 Google reviews rated 4.8.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
TrustpilotVery happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
5/5
TrustpilotLettings accounts
I have always found the lettings accounts team to be very responsive. Keep up the good work.
Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts
5/5
TrustpilotExcellent service and good…
Excellent service and good communication. Very pleased with my experience
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
5/5
TrustpilotEfficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
5/5
TrustpilotTabitha at Kensington
Tabitha has now let our flats on four occasions and has been a pleasure to deal with, and more importantly both fast and highly efficient. The tenants she has found have been first class, and very good people to deal with.
Thank you Geoffrey. A pleasure as always in finding you a tenant. Thank you for giving us the opportunity.Tabitha
5/5
TrustpilotI am very satisfied with the service.
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
5/5
GoogleAs the customer of a property Knight Frank sold to us we were delighted with the level of service we received from Tom Banwell in the Cheltenham office. The whole transaction was skilfully handled, and Tom did everything he said he would do, when he said he'd do it. We felt both the vendor and ourselves were treated well and very fairly. I'd feel very confident about selling my property and buying a property via Tom at Knight Frank. Thanks for all you did for us!
5/5
TrustpilotQuick and kind response
Dear Mr Ito,Thank you very much for your kind review.Should you need anything else, please feel free to reach out to us anytime.Kind regards,Japan Desk Team
5/5
TrustpilotSimply the best!
Simply the best! No one is better. You get high quality, personal service, quick responses and they always do the right thing. They manage the right balance between the tenant and the landlord. Thank you for being the best!
Thank you ever so much Rahul for your kind words.
5/5
TrustpilotEhteshaam Ahmed , great service
Ehteshaam Ahmed in their accounts team provided excellent service to me as a landlord, exactly what I need.
Thank you for your kind words and I am glad to hear that I was able to help. If you ever have any more questions or need assistance with anything else, please don't hesitate to reach out.Kind regards,Ehteshaam
5/5
TrustpilotVery efficient and professional through…
Very efficient and professional through out my dealings.Ian MacLaurin
Thank you ever so much for your kind words, Ian. We are pleased that you had a great experience with the team. Knight Frank
5/5
GoogleI have used the Cheltenham branch of Knight Frank to assist me over a number of transactions. Having used other agencies for a perceived cheaper offering, it becomes clear that when you assess value for money, Knight Frank comes out ahead of the pack. Their knowledgeable team have given me advice that has made the difference between a quick sale and a long drawn out headache. Unless you are a property expert yourself, give yourself an unfair advantage in the competitive Cheltenham market by using Knight Frank Cheltenham.
5/5
TrustpilotPrompt response.
Prompt response.Very grateful for their prompt reply and helpful advice.
Thank you very much for your kind review.We are always happy to help should you require any further assistance.Kind regards,Japan Desk Team
5/5
TrustpilotSwift Contract Renewals
Appreciate the excellent communication and swift lease renewal by Vinnie!
Dear Ivy,Thank you for the lovely review.All the best.Kind regards,Vinnie
5/5
TrustpilotThe agent
The agent, Stan Fung
Thank you for leaving feedback Lynn it was lovely to meet you and Michael, I hope you enjoy your new home.
5/5
TrustpilotVery good service
Very good service, helped me sell my business which was needed at the time. Unfotunately i needed a fast sale and knight frank helped me in that situation. really happy with the service provided.
5/5
TrustpilotMany thanks for Louna help
Many thanks for Louna help. She’s really responsive and helpful.
Dear Tongfei,Thank you for your kind review, I am glad I was able to help you and hope you will enjoy your new home for many years. Kind regards,Louna
5/5
TrustpilotHolly Pemberton manages a number of…
Holly Pemberton manages a number of properties in our portfolio and has been outstanding. Very polite and processional. Holly has great attention to detail and always responds in a timely manner.
Thank you for your lovely review, it is a pleasure to be of assistance. I look forward to continuing to work with you moving forward. Best wishes, Holly
5/5
TrustpilotExcellent property management
Have been using Knight Frank for many years to rent a flat out. They have always been knowledgeable and extremely helpful. Jane Wallworth particularly has been a pleasure to work with and I would not hesitate to recommend her.
Thanks so much Yvonne. It has been a pleasure managing your flat for you and here’s looking forward to the next 18 yrs!Kind regardsJane
5/5
TrustpilotResponsive Property Manager
It is a pleasure working with Jason Nwimo, who has been responsive to my emails and in helping to follow up on the various matters relating to the management of the properties.
Many thanks Min, for the positive feedback. Glad I could be of assistance on that matterAlways pleasure working with you on your property!Best WishesJason
5/5
TrustpilotGreat marketing and support from Zara…
Great marketing and support from Zara throughout the process
Thank you DougIt was a pleasure dealing with you. All the best, Zara
5/5
TrustpilotJocelyn has provided a kind and speedy…
Jocelyn has provided a kind and speedy support - thanks
Thank you Jun, I will continue to provide the same service. If you have any query, please do not hesitate to contact me. Kind regards, Jocelyn
5/5
TrustpilotSatisified
Good and efficient letting service.
Thank you for your review Khaled, It has been great working with you. Best, Beth
5/5
TrustpilotPromptly resolved the problem with the…
Promptly resolved the problem with the door lock issue.
Dear SorokaThank you for taking the time to leave your feedback, glad we managed to resolved this for you quickly.Please do not hesitate to contact me should you require anything in the futureRegvita
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