Trusted Agent profile · Cheltenham · Gloucestershire

Jackson-Stops Cheltenham reviews

5.0

★★★★★ Excellent

38 reviews across 1 platform

71 Rodney Road, Cheltenham, Gloucestershire, GL50 1HT

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Jackson-Stops's office in Cheltenham, Gloucestershire, at 71 Rodney Road, is rated 5.0 out of 5 across 38 reviews on 1 platform, including 38 Google reviews rated 5.0. See how it compares with other estate agents in Cheltenham.

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5.0 / 5

38

Reviews on Google

This office

What Cheltenham clients say about Jackson-Stops

Three reviews of the Cheltenham office, starting with one that mentions Cheltenham. Shown as written, first names only.

5/5

Google
“We couldn’t be happier with our experience selling our home through Jackson-Stops Cheltenham. After two previous local agents were unable to secure a buyer, Chris stepped in with a fresh, proactive approach. His exceptional marketing attracted interest from well beyond the local area, ultimately finding the perfect buyer from outside Cheltenham. Chris offered a truly personal service, handling every detail himself from start to finish and personally conducting all the viewings, something most other agents simply do not offer. Throughout the process, communication was excellent, and the sale went through smoothly. We wholeheartedly recommend Jackson-Stops Cheltenham to anyone looking for an agent who goes above and beyond to deliver results.”
Tavion · 22 October 2025

5/5

Google
We can’t thank Chris and his team enough for helping us secure our dream home. The buying process was far from straightforward, with plenty of challenges and delays along the way, but he remained proactive and incredibly supportive from start to finish. His communication was excellent, keeping us informed every step of the way, and worked tirelessly to keep everything moving forward, even when things became difficult. Nothing ever felt like too much trouble, and his patience, reassurance and expertise made all the difference during what was a very stressful experience. We’re so grateful for Chris’s dedication and perseverance. Thanks to him and the team for their hard work, we’re now settling into our forever home, and we couldn’t be happier. We wouldn’t hesitate to recommend them to anyone looking for an estate agent who genuinely cares and goes above and beyond for their clients.
Emma · 22 July 2026

5/5

Google
We chose Sophia from Jackson Stops to sell our home because we wanted someone who would "sell" it and not just show it. Sophia was fabulous throughout the entire process - professional & personable. The service she provided was exceptional - & keeping one point of contact throughout made life much less stressful. Sophia even brought coffee and pastries to us on our moving day! Highly recommended!
Briony · 22 August 2026

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

We can’t thank Chris and his team enough for helping us secure our dream home. The buying process was far from straightforward, with plenty of challenges and delays along the way, but he remained proactive and incredibly supportive from start to finish. His communication was excellent, keeping us informed every step of the way, and worked tirelessly to keep everything moving forward, even when things became difficult. Nothing ever felt like too much trouble, and his patience, reassurance and expertise made all the difference during what was a very stressful experience. We’re so grateful for Chris’s dedication and perseverance. Thanks to him and the team for their hard work, we’re now settling into our forever home, and we couldn’t be happier. We wouldn’t hesitate to recommend them to anyone looking for an estate agent who genuinely cares and goes above and beyond for their clients.

Emma · 22 July 2026

Agent replied · 22 October 2026

Dear Emma, Thank you so much for your very kind review. We know just how much this purchase meant to you, and we are delighted that Chris and the team were able to help guide things through to a successful conclusion. Some transactions need more than routine sales progression, and this was certainly one of those occasions where steady communication, careful handling and persistence were essential. It is wonderful to know that you are now settling into your forever home. We hope it brings you and your family many years of happiness. Thank you again for your trust throughout the process and for taking the time to share such generous feedback. It is hugely appreciated by everyone at Jackson-Stops Cheltenham. Jackson-Stops Cheltenham

5/5

Google

We chose Sophia from Jackson Stops to sell our home because we wanted someone who would "sell" it and not just show it. Sophia was fabulous throughout the entire process - professional & personable. The service she provided was exceptional - & keeping one point of contact throughout made life much less stressful. Sophia even brought coffee and pastries to us on our moving day! Highly recommended!

Briony · 22 August 2026

Agent replied · 22 October 2026

Dear Briony Thank you for such a wonderful review. We are delighted that Sophia made your sale feel so well supported from beginning to end. She takes great pride in giving every client a genuinely personal service, and the coffee and pastries sound like a lovely finishing touch on moving day! Thank you for choosing Jackson-Stops and for your generous recommendation. We wish you every happiness in your new home. Best wishes, Jackson-Stops Cheltenham

5/5

Google

Chris was excellent. he found us a buyer very fast, helped manage the process, gave us great advice and above all, he helped on lots of non agent stuff for us and went far above and beyond what a normal estate agent does. we lived overseas so he helped with meter readings, coordinated storage people and advised who could help on the myriad of things to do when you sell a property. thank you Chris. your service, your help and your efforts were outstanding. cant recommend you highly enough!

Jonathan · 22 May 2026

Agent replied · 22 October 2026

Dear Jonathan Thank you so much for your incredibly kind review. It was an absolute pleasure to act for you, and we are delighted that we were able to secure a buyer quickly and help guide the sale through to completion. We fully appreciate that selling a property while living overseas brings an extra layer of complexity, so we were very pleased to be able to help with some of the practicalities along the way, from meter readings to coordinating storage, assisting with the sale of a car and helping with the many small but important jobs that arise during a move. At Jackson-Stops Cheltenham, we pride ourselves on offering a hands-on, director-led service, and it means a great deal to know that this made a real difference to you. Thank you again for your trust and recommendation. We wish you all the very best for the future. Best wishes The Jackson-Stops Cheltenham team

5/5

Google

I recently had the pleasure of working with Chris and Sophia at Jackson - Stops. I can confidently say their service was outstanding from start to finish. The team offered a high level of professionalism, knowledge, and genuine care throughout the entire process. Communication was always clear and timely, which made what can often be a stressful experience feel manageable. They took the time to understand my needs and preferences and nothing ever felt like too much trouble. I always felt supported and well-informed at every stage. I would highly recommend Chris and Sophia to anyone looking for reliable, efficient, and friendly service. A truly excellent experience.

Victoria · 22 May 2026

Agent replied · 22 October 2026

Dear Vicky Thank you so much for your lovely review and we look forward to working with you again in the future. Best wishes The Team at Jackson-Stops

5/5

Google

I recently purchased a house through Chris Jarrett at Jackson Stops. As can often be the case for house transactions it took over a year from first viewing to completion. Throughout the whole time, Chris has been excellent - always communicating clearly and responsively, always following up requests promptly and fully, and being very easy to work with. Of greatest importance, Chris and his team have acted with utmost integrity, being straight and direct in all discussions. I recommend this team.

Tommy · 22 February 2026

Agent replied · 22 October 2026

Dear Tommy, Thank you so much for taking the time to write such a thoughtful review. A transaction that runs over the course of a year inevitably has its moments, so we are genuinely pleased to hear that you felt consistently supported throughout. Clear communication and steady follow-up become even more important over a longer timeframe, and it is great to know that this came through in your experience. Chris will particularly appreciate your comments about integrity and being direct. That straightforward, transparent approach is something we care deeply about as a team. Thank you again for your recommendation and for working with us over such a sustained period. We hope you are very happy in your new home and would be delighted to help again in the future. With best wishes, The Jackson-Stops Team

5/5

Google

Thank you to Sophia and Chris for all their professional help selling our family home for us. They were both happy to put on their boots and stomp over our fields to show prospective buyers around our property and land. Sophia nurtured the sale at all times in a calm and professional manner which she deserves huge credit for. We are delighted that the sale went to a lovely family. It was an emotional sale with a happy conclusion.

Jo · 22 January 2026

Agent replied · 22 October 2026

Dear Jo, Thank you very much for taking the time to leave such a thoughtful review. We are delighted to hear that you were pleased with the service provided by both Sophia and Chris, and that we were able to support you through what was clearly a very personal and emotional sale. Taking the time to properly understand a property and its land is an important part of achieving the right result, and we are pleased this came through during viewings. Sophia will be especially grateful for your kind words regarding her calm and professional approach throughout the process. We are also very pleased that the property has gone to a lovely family and that the sale reached such a positive conclusion. Thank you again for placing your trust in Jackson-Stops. We wish you every happiness for the next chapter ahead. With kind regards, The Jackson-Stops Team

5/5

Google

I had the most wonderful experience with Jackson-Stops and Sophia was absolutely brilliant. Buying a house can be incredibly stressful and she made the process so easy. She was honest, reliable, super personable, and went out of her way to accommodate us and help with the many moving parts that come with viewings and the endless questions and queries that we had. I couldn’t recommend her or Jackson-Stops more highly.

Nina · 22 March 2026

Agent replied · 22 October 2026

Dear Nina, thank you so much for your wonderful review. We’re delighted to hear you had such a positive experience with Jackson-Stops, and especially pleased that Sophia was able to make the process feel that much easier. Buying a home can be stressful at the best of times, so it means a great deal to know Sophia’s honesty, reliability and personal approach helped guide you through the viewings and the many moving parts, questions and queries along the way. She will be thrilled to read your feedback. With very best wishes, and thank you again for taking the time to recommend us so highly., The Jackson-Stops Team

5/5

Google

Sophia has been exceptional throughout our buy-to-let purchase. Although it should have been straightforward, the transaction proved complex and required calm, intelligent management throughout. Sophia navigated the process with real skill. She was sharp, commercially astute, and consistently on top of the detail. There were points at which the transaction could easily have collapsed, but her ability to listen carefully to both sides, hold the wider picture, and find a workable middle ground was notable. What stood out most was her capacity to manage a complex sale while maintaining momentum and focus when it would have been easy for the process to stall. She was, without question, a steady and reliable hand throughout. We have purchased a number of properties and are very familiar with the market and the conveyancing process. It is clear that Jackson-Stops have significant experience, and Sophia in particular knows how to encourage progress and get a deal over the line without unnecessary noise. We are now very happy with the property we have purchased, and we would not hesitate to trust Sophia and Jackson-Stops with the sale of our own personal home.

MIchelle · 22 December 2025

Agent replied · 22 October 2026

Thank you very much for taking the time to share such a thoughtful review. We are really pleased to hear how positively you found the experience and how effectively Sophia was able to guide the transaction through what became a more complex process. Her calm, considered approach and commercial awareness are exactly what we strive to bring to situations where progress and clarity really matter. It is especially appreciated to hear that her ability to listen, keep both sides aligned and maintain momentum made a meaningful difference at key moments. Feedback of this nature, particularly from clients with a strong understanding of the market and conveyancing process, means a great deal to us. Thank you again for your trust in Jackson-Stops. We are delighted that you are happy with your purchase and would be very pleased to work with you again in the future.

5/5

Google

Loved dealing with these guys, they stood out amongst all the other agents, always on hand and they were super quick when we had any issues linked to the sale. We want to say a particular thanks to Sophia, who guided and helped us ultimately tie up and buy our dream family home. Would 100% recommend them.

Zanzibar · 22 June 2026

Agent replied · 22 October 2026

Dear Keith, Thank you very much for taking the time to leave such a kind review. We are so pleased that you had a good experience with us and that we were able to help make the purchase of your new home a positive one. Moving can be stressful at times, so it is always lovely to know that our support made a difference along the way. Sophia will be thrilled to have been mentioned, and we all wish you every happiness in your new family home. With best wishes, Jackson-Stops Cheltenham

5/5

Google

We had a really good experience with Chris and Sophia. From the first viewing through to the final stages, the service was friendly, professional and well organised. Chris was easy to deal with, always quick to respond and happy to answer any questions without making things feel rushed. The whole process felt straightforward and far less stressful than expected. I would definitely recommend them if you are looking for a reliable estate agent in the local area.

Harry · 22 December 2025

Agent replied · 22 October 2026

Dear Harry Thank you very much for taking the time to leave such a kind review. We are really pleased to hear that you had such a positive experience with both Chris and Sophia, and that the process felt straightforward and well managed from the outset through to completion. Providing a professional yet approachable service, with clear communication and responsiveness, is exactly what we aim to deliver. Thank you again for your recommendation and for choosing Jackson-Stops. We wish you every happiness in your new home and would be delighted to assist you again in the future. Jackson-Stops Cheltenham office

5/5

Google

A well deserved 5 stars, as a late first time buyer and completely clueless throughout the process I was sagely advised on just about everything I needed to know, and what could have been a very stressful rather than enjoyable transaction! Sophia went above and beyond, and I'm hugely grateful for all her help (and patience 😀) I will definitely only use Jackson Stops should I decide to market my house at any point in the future. They were transparent to me as a purchaser and worked hard for the vendor too A+

Wendy · 22 November 2025

Agent replied · 22 October 2026

Dear Wendy, thank you so much for your lovely review for Sophia. She loved working with you and can't wait to see what you do with the house going forward! Do let us know if you need any further help or advice. Best wishes to you from the team at Jackson-Stops.

5/5

Google

We bought our new home through Chris at Jackson-Stops and he helped make the whole process feel smooth and stress-free. Chris is one of those rare agents who combines professionalism with a genuine desire to help. He kept us in the loop at every stage, always clear, prompt and reassuring with updates from the sellers. Chris knows his stuff and you feel you can really trust him, the sort of person you’d want on your side whether you’re buying or selling. A first-class experience.

Tom · 22 November 2025

Agent replied · 22 October 2026

Dear Tom, thank you for your kind words about Jackson-Stops Cheltenham office and Chris in particular. We very much enjoyed assisting you, Lara and Dan in the purchase and we are thrilled to hear that you are settling in at the new house. We very much look forward to hearing more about your progress and hope to see you again very soon. Best wishes to you from the team at Jackson-Stops.

5/5

Google

Excellent service from start to finish. Sophia was friendly, helpful, and always quick to respond. She made the whole process smooth and stress-free with her efficiency and professionalism. I would happily recommend Sophia to anyone looking for a reliable estate agent.

Sam · 22 June 2026

Agent replied · 22 October 2026

Dear Sam, Thank you very much for taking the time to leave us such a kind review. We are delighted you had such a positive experience and that everything felt well handled from start to finish. Moving can be a demanding process, so it is always rewarding to know that our support helped make things feel more straightforward along the way. Sophia will be especially pleased to read your comments, and we are very grateful for your recommendation. With best wishes, Jackson-Stops Cheltenham

5/5

Google

Sophia was incredibly proactive in the search for our new family home. She gave us updates regularly and took the time to get to know us and exactly what we were looking for. Her personal approach made the whole process smooth and stress-free and I could not recommend her or Jackson-Stops more! Definitely will be using the team again when we decide to make the next move - thanks Sophia!

Harmi · 22 October 2025

Agent replied · 22 October 2026

Thank you Harmi, we really appreciate you taking the time to offer a review for the service received from Sophia. She was delighted to be able to help you and the team look forward to working with you again when you next move! All the best from the Jackson-Stops team.

5/5

Google

Sophia has been great through the entire process- super responsive, always profesional. Has always gone above and beyond- thank you so much Sophia.

Krystian · 22 September 2026

Agent replied · 22 October 2026

Dear Krystian Thank you so much for your kind 5 star review. We are delighted that Sophia made the experience such a positive one. She takes enormous pride in supporting her clients throughout every stage of their move, and your comments will mean a great deal to her. With best wishes from us all, Jackson-Stops Cheltenham

5/5

Google

Sophia at Jackson-Stops could not have been more helpful throughout the whole process of purchasing our property in Gloucestershire. She was very responsive to all our calls and messages and went out of her way to ensure our move into the property was a smooth as possible. We would have no hesitation in recommending Jackson-Stops based on our experience over the last few months.

Philip · 22 September 2026

Agent replied · 22 October 2026

Dear Phil & Sue Thank you so much for your lovely review. Sophia will be delighted to read this. It was a huge pleasure helping you with your purchase and we hope you are settling in well and enjoying your new home. There is plenty to organise when moving, so knowing you felt well looked after means a great deal to us. Thank you for your recommendation, and we wish you many happy years in your new home. Best wishes from us all at Jackson-Stops Cheltenham

5/5

Google

Chris acted as estate agent in respect of a flat that I recently purchased. He did an excellent job in managing all parties, going above and beyond, and ultimately enabling completion 2.5 months from my original offer. It was evident that he had a lot of experience and he could call upon examples of previous similar sales to help give me comfort before I made my offer. He is very straightforward, balanced and provide a complete and honest picture of the property and area. If I come to sell, Jackson Stops will be my go to. Head and shoulders above other estate agents that I've had viewings with.

Adam · 22 May 2026

Agent replied · 22 October 2026

Dear Adam, Thank you very much for such a generous review. We are delighted to hear that Chris was able to guide you through your purchase and help keep all parties moving towards completion. Buying a property is a significant decision, so it is particularly pleasing to know that his experience, local knowledge and straightforward advice gave you confidence at the point of making your offer. We are very grateful for your kind words about Jackson-Stops and would be delighted to assist you again whenever the time comes to sell. Best wishes The team at Jackson-Stops Cheltenham

5/5

Google

Sophia was absolutely fantastic. She was incredibly helpful throughout the whole purchasing process and made it feel seamless for both parties. We cannot thank you enough!!

Karen · 22 June 2026

Agent replied · 22 October 2026

Dear Karen, Thank you very much for your lovely review. We are so pleased that your purchase went smoothly and that you had such a positive experience with Sophia. She will be delighted to read your kind words, and it was a real pleasure for us to help. With best wishes, Jackson-Stops Cheltenham

5/5

Google

We purchased through Jackson Stops and were lucky enough to work with Sophia. From initial viewing (ours wasn't on the market) Sophia held the transaction in place until we were able to tie in our sale. Extremely professional, helpful and lovely to work with, Sophia was wonderful throughout.

Amanda · 22 December 2025

Agent replied · 22 October 2026

Thank you so much for your kind review, Amanda. We’re delighted to hear that your experience with Jackson-Stops was such a positive one, and especially pleased that Sophia was able to support you so effectively throughout the process. Navigating a purchase before your own sale is tied in can be stressful, so we’re glad we could help hold things together and make the journey as smooth as possible. It was a pleasure to work with you, and we wish you every happiness in your new home., The Jackson-Stops Cheltenham Team

5/5

Google

Sophia and Chris impressed from the first. They saw what was unique about the unmodernised period house I was selling and understood its qualities when other agents didn't. They were responsive, intelligent, sensitive and genuinely likeable. The whole experience of selling with them was pain-free and pleasant and I'd recommend them to anyone in a heartbeat.

Caroline · 16 October 2026

Agent replied · 22 October 2026

Dear Caroline Thank you so much for your incredibly kind review. It was an absolute pleasure to act on your behalf, and we are thrilled to have helped you achieve a successful sale. Your generous comments about Sophia and Chris are hugely appreciated and mean a great deal to us. Thank you again for trusting us with the sale of your home and for taking the time to share your experience. We wish you all the very best for the future. Jackson-Stops Cheltenham

5/5

Google

We have bought and sold properties with Chris Jarrett and can say that his advice has always been ‘spot-on.’ Buying and selling houses can often be very stressful, so it is helpful to have an agent who is very experienced and when hiccups arise can give sensible, calm advice. Chris is incredibly responsive and took the time to explain everything clearly, making sure we felt comfortable at every stage. For anyone looking to buy or sell property, I would wholeheartedly recommend Chris Jarrett.

Rachel · 22 October 2024

Agent replied · 22 October 2026

Thank you so much for your kind words Rachel. It’s always been a pleasure to deal with you and we look forward to our next transaction!

5/5

Google

What can we say - the best agent experience we have had and we have moved countless times and Chris and Sophia are simply the best. Efficient, professional and always communicating regularly and honestly. Outstanding job guys. Thanks for everything

Ian · 22 September 2026

Agent replied · 22 October 2026

Dear Ian, Thank you so much for such a generous review. Coming from someone who has moved home many times, your comments mean a great deal to us both. It was an absolute pleasure working with you, and we are delighted that you felt so well supported throughout the process. Providing clear, honest communication and a genuinely personal service is at the heart of everything we do, so your words are enormously appreciated. Thank you again for choosing us and for taking the time to share your experience. Best wishes, Jackson-Stops Cheltenham

5/5

Google

moving home is always a stressful experience , in a difficult market with lots of moving parts , chris and the team helped keep the deal on track and made sure we completed and kept us informed throughout the transaction process ! best of luck to you and your business lee&charlotte .

Lee · 22 June 2026

Agent replied · 22 October 2026

Dear Lee and Charlotte, Thank you both very much for your kind review. It was a pleasure to help you through the move, and we are so pleased everything came together in the end. We really appreciate your thoughtful comments and your good wishes. With best wishes, Jackson-Stops Cheltenham

5/5

Google

“We couldn’t be happier with our experience selling our home through Jackson-Stops Cheltenham. After two previous local agents were unable to secure a buyer, Chris stepped in with a fresh, proactive approach. His exceptional marketing attracted interest from well beyond the local area, ultimately finding the perfect buyer from outside Cheltenham. Chris offered a truly personal service, handling every detail himself from start to finish and personally conducting all the viewings, something most other agents simply do not offer. Throughout the process, communication was excellent, and the sale went through smoothly. We wholeheartedly recommend Jackson-Stops Cheltenham to anyone looking for an agent who goes above and beyond to deliver results.”

Tavion · 22 October 2025

Agent replied · 22 October 2026

Dear Tavion, thank you so much for your lovely review. Chris and the team enjoyed working with you in the sale and we were delighted to hand the keys over to the buyers on Friday. Thanks again and we look forward to working with you on your next transaction. The team at Jackson-Stops.

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