Trusted Agent profile · Cheltenham
★★★★★
2,138 reviews across 2 platforms
11 Bath Road, Cheltenham, GL53 7HG, GL53 7HG
Andrews's office in Cheltenham, at 11 Bath Road, is rated 4.8 out of 5 across 2,138 reviews on two platforms, including 258 Google reviews rated 4.6.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
TrustpilotMonika
The best company! The team work in an open and transparent way, the communication is great and very effective, I feel valued and respected as a tenant. Letting manager is always available and responds promptly to my queries and needs.
5/5
TrustpilotA very impressive service
Nancy from Andrews was early (like me!) at the viewing and came with all the necessary literature including "Key Facts for Buyers" which was great and more than I was expecting. She was knowledgeable, professional and friendly. A very impressive service!
5/5
TrustpilotI would like to thanks everyone…
I would like to thanks everyone specially Isa for you help on each steps/process.It was really a nice and smooth movement for me.I din’t faced any problem starting from one day to till the date I moved into new home.
5/5
GoogleAndrews were great when we were buying our first house - always there to help on the end of the phone (this was during the covid-19 pandemic) and when we experienced problems with other organisations, they were able to deal with things very efficiently and get us some answers. Would strongly recommend them!
5/5
TrustpilotI dealt with isaac from redhill and…
I dealt with isaac from redhill and reigate branch as he has been brillaint. He was personable and friendly. He was very prompt with getting our offer put the the vendor. Communication was very speedy too, got our offer accepted and verified documents within about 3/4 working hours!
5/5
TrustpilotAntonia met us at property for a…
Antonia met us at property for a viewing. She was very professional and welcoming. All questions were answered, and anything she was not sure of, she updated us as soon as she knew.We loved the property we saw.
5/5
Google5 STAR! Garry our mortgage broker went above and beyond, extremely professional, knowledgable and always made himself available to answer questions. Will be using his services again when we look at remortgaging.
5/5
TrustpilotProfessional and polite
Andrew’s estate agents are very efficient and professional. The team (Nancy & Steven) are very polite over the phone and in person. Steven showed us round a property and he was welcoming and positive, he gave us all the information we needed. Great agents to use.
5/5
Trustpilotgreat pleasure to take this…
great pleasure to take this opportunity to thank Mr stephen who really helped introducing to the property. his experinced advice is of great help for me to make wise decisions. i am expecting the same in future as well. thanks a lot.
5/5
TrustpilotMolly Wachon delivers!
Molly Wachon, our Property Manager at St Johns Court, is very attentive, and definitely on top of the job.She does what she promises to do, which is all we can ask for in a Property Manager.
1/5
GoogleI would not recommend Andrews to represent you as a landlord. They have shocking communication and refer unreliable workmen. Even with allowances in time periods etc due to covid, their responsiveness and time sensitivity to issues is appalling. Would recommend other agencies in the area, I certainly will use an alternative in the future.NegativeResponsiveness, Quality, Professionalism
5/5
TrustpilotNancy showed us two properties and was…
Nancy showed us two properties and was excellent from start to finish. Very professional, answered all our (many) questions and was making suggestions to our concerns. I would highly recommend nancy to anyone looking to buy a house! I hope to work with her again soon.
5/5
TrustpilotExcellent service so far!
Both Georgia and Claire have been so helpful and responsive. It's been a pleasure so far, on our first-time-buyer journey and I'm absolutely confident they'll get us over the finish line without a hitch. (No pressure!) Thanks guys...!
5/5
TrustpilotReally good experience with Emily…
Really good experience with Emily Boston, her knowledge of the local area really helped me with my search. Really personable, and strong knowledge of both purchase and rentals markets... wouldn't hesitate to ask Emily to help me again.
5/5
GoogleFor a first time buyer I was nervous and they made everything seamless and as easy as it could possibly be made for me. I genuinely was terrified of the traps and pitfalls of buying a house but there was no need with Andrews mortgage advisor support.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have used Andrews Lettings for more than 15 years and have now recently sold the property in Cheltenham. Andrews Cheltenham found a range of buyers quickly and I had multiple offers to choose from. The team has been excellent throughout and a pleasure to work with! Would definitely recommend.
5/5
TrustpilotThe Skinner family
Highly recommend Andrews Property Group. From the first initial telephone call to register my interest in the property to the Viewing of the property customer service was fantastic. Emily Duveen welcomed us at the property she was fantastic very welcoming and friendly.Thank you!.
5/5
TrustpilotAndrews is a highly recommended…
Andrews is a highly recommended organisation. Mr Lee Johnson from Andrews helped us arrange viewing of properties for rent . He was punctual , organised and elaborately explained us about the property. He was patient to answer our queries.
5/5
TrustpilotValuation by Andrews estate agency
My house was valued by Steve Edwards from Andrews estate agency. He was professional and really took time to look around and I felt he was very interested. He was on time and answered all my questions.
5/5
TrustpilotRecently contacted Salim to rent a…
Recently contacted Salim to rent a property. He was not only helpful but also very professional. As was his colleague Sumita who showed us the property. A pleasant surprise when some other estate agents are often rude and pussy
5/5
TrustpilotAndrews were excellent
Antione at Andrews was excellent. From the valuation through to Exchange - he kept us up to date with progress, negotiated on our behalf. offered reassurance and professional advice. I would highly recommend. Fantastic service.
5/5
TrustpilotProperty lease
I have rented a property with Andrews for the last 7 years, Tara has managed our lease and when we have had questions or have needed to sort small issues she has been great, good communication, accomodating and diligent.
5/5
TrustpilotAndrews are great!
Andrews are great - they kept us well up to date and explained things very clearly. They were fab in chasing solicitors on both sides and were realistic in setting timeline expectations. Thank you!
5/5
TrustpilotQuickest/Most reliable renting
The whole process: from booking in viewings, to picking up the keys has been an easy, well communicated and professional experience. Both agents we dealt with (Molly Scott and Freya Alford) were helpful and supportive.
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