Trusted Agent profile · Cheltenham
★★★★★
2,024 reviews across 1 platform
176 Bath Road, Cheltenham, GL53 7NF
Andrews Estate Agents New Homes's office in Cheltenham, at 176 Bath Road, is rated 4.7 out of 5 across 2,024 reviews on 1 platform.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
TrustpilotIssy and Shamiya 5* (Downend Branch)
Issy and Shamiya from the Downend branch were really friendly, helpful and informative when showing us a property. They answered any questions that we had and allowed us plenty of time to view. Thank you both for your help!
Hi Erin, thank you for the review. Great to see that both Shamiya and Issy provided a great service to you, thanks sharing and we wish you all the best with the search for your new home. Rhys
5/5
TrustpilotRecExcellent service from Andrew's Keynsham
Recently we have dealt with Andrews Keynsham branch and have had a very good experience with all staff especially Molly being very Knowledeable and helpful nothing was too much and she really exceeded our expectations.I can highly recommend them. K J Humberstone
5/5
TrustpilotGood team!
Having registered with Andrews and speaking to a couple of lovely people, I met Issy from the Downend branch for a viewing, and she was extremely helpful and professional! Great context of the local area too, would definitely recommend.
Hi James , Thank you for the five star review and the recommendation. It is fantastic to hear that Issy was helpful , professional and had great knowledge of the local area. Thanks , Lisa
5/5
TrustpilotWestbury-on-trym branch
Westbury-on-trym branch Claire and Ashley were amazing. They were there every step of the process and went above and beyond assisting me with the sale and purchase of my new home. Their combined knowledge is outstanding I can’t thank them enough. Lyn
5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
5/5
TrustpilotLouise at Andrew’s Balham has delivered…
Louise at Andrew’s Balham has delivered exceptional customer service and support with issues we’ve faced and has provided good communication at all times. She’s always polite and kind and works hard to ensure we’re treated well.
Thank you, Fergus! We're thrilled to hear about your positive experience with Louise. Your kind words and recognition of her hard work mean a lot to us.
5/5
TrustpilotIssy (Downend branch)
Issy (Downend branch) was very helpful showing me around an amazing rental property today. She was very friendly and knowledgeable about the flat, not to mention very prompt in sending through the application form. Thank you!
Thank you, Joel! We're thrilled to hear that Issy provided such excellent service. We'll be sure to pass along your kind words to her. Best of luck with your application!
5/5
TrustpilotSelling mums house could have been…
Selling mums house could have been stressful but Claire and Ashley made things easier. Kept me informed of progress and was always available if I needed help. Professional, friendly and polite, I would recommend Andrews at Westbury On Trym Bristol.
5/5
TrustpilotPositive experience looking to rent
Mark from the lettings team was extremely helpful and personable, he went out of his way to help us in looking for a rental property. Our experience was wholly positive and I would recommend to anyone looking for a rental in the Bath area.
Hi Thomas, thank you for taking the time to leave us a five stair review. Fantastic to see that Mark and the team at Andrews lettings in Bath were able to deliver such a brilliant experience for you. Thanks, Rhys
5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
5/5
TrustpilotKeli Viana at the Southfields branch…
Keli Viana at the Southfields branch went above and beyond what would ever be expected. I would recommend her personally to anyone. She truly is an asset to the team to Andrews and I would not have my first house without her excellent work and 10/10 persistence on my behalf
Hi Kaya, thank you for taking the time to write us a five star review for the team at Southfields, in particular mention to Keli. Fantastic to see she was on hand through your experience and brilliant to see you are now a proud home owner! We hope you're settling in well.Thanks, Rhys
5/5
TrustpilotTeam Nancy Henley & Jason Brock fan …
I have recently used Andrews for successfully renting a property in Horley.I can assure anyone that Nancy Henley & Jason Brock were absolutely efficient and professional.I would definitely recommend this company 👌 super badass x 😎
5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
5/5
TrustpilotAndrews Morden letting - would recommend
I have been very happy with the service (letting) provided by Mikesh and Sameer from the Morden branch of Andrews. They were very responsive to my numerous queries, very friendly when we spoke in person/on the phone and made the whole process run smoothly and efficiently. Thank you!
Hi Miriam, thank you for the five star review, looks like the team were on hand to deliver you an exceptional service. Great to see we were keeping you updated along the way, definitely does tend to make things smoother.Thanks for your feedback, Rhys.
5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
5/5
TrustpilotWould highly recommend using Andrews…
Would highly recommend using Andrews Keynsham Branch, have rented a property through them and Molly and Freya were outstanding from start to finish, professional and efficient. Nothing was too much trouble for them. Thank you again!!
5/5
TrustpilotIssy, from Downend Branch
Issy, from the Downend branch, was extremely friendly and polite (even if we were a few minutes late to the viewing!), whilst also being able to provide answers to all questions we had, AND acting promptly upon interest being declared.
Hi Harry, thank you for taking the time to leave us a review. Brilliant to see that Issy gave you a brilliant experience and was able to provide you with all the information required, we are so pleased you liked the property and all the best with your property search. Thanks, Rhys
5/5
TrustpilotMonika
Since we saw the house the team in Barnet branch was very helpful though the whole process. Very reliable agency. Whenever I had an issue they made sure that was fixed asap. Thank you Monika, Tara and Bobby.
5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
5/5
TrustpilotGreat expeience with Issac from Reigate Branch
Wonderful viewing experience with Issac from Reigate Branch. He was kind to wait for us for more than 30 mins as we got caught up in traffic. It was very positive experience and we can't recommend Issac enough.
5/5
TrustpilotI had a lovely experience with Rana
I had a lovely experience with Rana, very bubbly, polite and professional. Whilst viewing the property at Reigate, she was very helpful and answered my questions. Very pleased with the experince I had.
Thank you for your feedback Andrea. We're delighted to hear about your positive experience on the property viewing with Rana.
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