5/5
TrustpilotTami is a breath of fresh air
Tami is a breath of fresh air! She deals with any problems with my flat rental quickly and always keeps me in the loop, which is appreciated.
Trusted Agent profile · Chelmsford
Savills Chelmsford reviews
★★★★★
1,857 reviews across 2 platforms
Parkview House Victoria Road South, Chelmsford, CM1 1BT
Savills's office in Chelmsford, at Parkview House Victoria Road South, is rated 4.2 out of 5 across 1,857 reviews on two platforms, including 124 Google reviews rated 5.0.
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Reviews
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLucy was professional
Lucy was professional, prompt and helpful with finding our new home. We will definitely use her services again once our lease runs out.
Agent replied · 11 June 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
4/5
TrustpilotGreat company to rent from
We’ve been renting from Savills’s for over a year now and been having a great experience since. Very efficient and friendly service from Adel, our property manager. Inspections are done in a friendly and professional way. I haven’t had to report many things but when I have, there has been a workman round within a couple of days. Any issues have been dealt with quickly. I would recommend them to anyone.Thank you!
Agent replied · 11 June 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotSavills Newbury
We’ve been pleasantly guided through the purchasing “maze” by Claire @ Savills Newbury. She’s kept us well informed, helped with any queries and has been very professional throughout the whole process.
Agent replied · 29 October 2024
We are so pleased that everything worked out successfully for you, Mr. Robinson. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotSavills have been amazing to work with…
Savills have been amazing to work with on finding my partner and I a property. We’ve worked closely with Paige who has been so, so helpful. Communication was great from the start - from enquiring, to viewing and then securing the property - everything was super quick. Paige has supported us throughout the whole process and made this move so seamless! I recommend Savills to anyone that is thinking about moving!
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Paige
5/5
TrustpilotEmma was outstanding
Emma was outstanding. Efficient, diligent and personable service from start to finish - couldn't have asked for more.
Agent replied · 11 June 2024
I am so glad I was able to assist! Thank you for leaving a review, and I hope to work with you again in the future.Regards,Emma
5/5
TrustpilotStaggeringly high staff turnover. But Angus is great.
In a company of staggering staff turnover, it is great to see Angus Wong show initiative and take control of issues. I hope he sticks around here . . . .
Agent replied · 29 October 2024
Thank you so much for your review. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
GoogleGreat service - went way beyond any other agent we have encountered. Office was super organised and staff were well trained and professional. The move in box was a wonderful surprise and was greatly appreciated as were the extra visits to our new home in advance of exchange to measure up etc (even on a weekend). I would highly recommend.
1/5
TrustpilotAbsolutely awful
Absolutely awful, do not rent with them!!! Their whole process is extremely outdated, slow and very unreasonable. The people who work there (or at least the ones I have encountered) are not doing their job at all, they don't even reply to emails and when you go into an office they say you should email...You are pretty much left on your own and doing everything by yourself, would never ever rent anything through them anymore!
Agent replied · 11 June 2024
We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly how this happened so if you’d like to contact us to discuss it further please do email LCS@savills.com.
1/5
TrustpilotSavills Ireland shameful
Savills Ireland. Utterly disgraceful. Agents never reply email or pick up phone. Reception won't accept you in without appointment and won't give you any appointment. After weeks trying to contact them, and finally a positive agreement, we wasted time in collecting the documents required to only be rejected at the end for no reason. Outrageous.
Agent replied · 11 June 2024
Hello Igor, we are sorry to hear of your experience and would like to find out more. Please provide detail via email to socialmedia@savills.com so we can investigate.
1/5
TrustpilotPoor property management
Poor property management. I have issues with a new flat and it's been two months and no response. The issues keep increasing despite being a new built and their property management team are non-responsive and inefficient.It has been 7 days since my bathroom is unusable. No one is yet to contact me for repairs and emails to the property manager seems useless.
Agent replied · 11 June 2024
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com.
5/5
TrustpilotOlivia is very helpful and…
Olivia is very helpful and competent,always trying to help and very good at solving problems.
Agent replied · 11 June 2024
Thank you for your lovely review, Colin. It was a real pleasure to be able to help you.Regards, Olivia
1/5
TrustpilotSavills rented me an apartment that is…
Savills rented me an apartment that is completely unliveable. It has mold everywhere and smells horrible. Savills never inspected the unit to ensure it was fit for habitability. Every room has multiple issues that were never disclosed. These issues make 50 percent of the flat unusable. Of 2.5 bathrooms, 1.5 are not fit for use. The toilets don't flush paper or other things. The mold has caused severe respiratory issues and migraines. I've had to go to A&E with severe asthma attacks. A professional cleaner came in for 5 minutes and started coughing and sneezing and said this was one of the worst places she's ever seen. The appliances don't work. Instead of letting me out of the lease, they insist we should pay their fees. They never even provided an inventory or ensured the flat was cleaned. They did nothing on this property. They don't care about tenants. They care about money. I moved here for a job and I've told my employer to advise against using Savills ever. Please use a different letting agent.
1/5
TrustpilotAVOID THIS COMPANY IF YOU CAN
AVOID THIS COMPANY IF YOU CANOne star because i cant give no stars.Riddled with incompetence and over the top requirements. They cant distinguish between renters and guarantors
Agent replied · 23 November 2024
Thank you for getting in touch, we would like to hear more about your experience and would be grateful if you could email additional detail to socialmedia@savills.com so we can investigate.
5/5
TrustpilotWe rented our flat in Twickenham and…
We rented our flat in Twickenham and decided to use Savills. Our agent was Sophie Candlin, she found us a tenant super quick and got us £200 a month more than the last let. Even the old tenants said how good she was on the site visit. Very slick operation with terrific service. We will be staying with Savills for sure.
Agent replied · 11 June 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Sophie
1/5
TrustpilotVery disappointing experience with an…
Very disappointing experience with an agent at Savills.
5/5
GoogleGreat experience working with Savills throughout our move Special mention to Amar Ashton who has been an absolute superstar - great communication and always willing to answer ALL of our questions and liaising with our vendor
5/5
TrustpilotProfessional support from start to finish
I accepted an offer on my house which fell through at the last minute. I was devastated but my Savills agent stepped in and took a very positive view of the matter. Within ten days they had found another buyer. This was a client who’s house they had sold. The agents know their clients and they do their homework. I felt supported the whole way through by their professional approach.
Agent replied · 11 June 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
1/5
TrustpilotBuilding Management Is a Joke
Building Management Is a Joke - All the apartment lifts are out of service since 7 days due to fault of Savills. Savills manages our apartment and have not renewed Insurance Certificate of the lifts as per the lawThis is a 8 floor Building in Hayes (Machine Works House)Both property manager and property director are clueless, and cannot provide a timeline
Agent replied · 11 June 2024
We are very sorry to hear about this, and want to reassure you we are looking into the issue as a matter of priority. In the meantime, if you'd like to receive direct updates about the progress of this please email your details to socialmedia@savills.com so we can keep you informed.
5/5
TrustpilotLouise Kerr highly recommended
Louise has been patient, knowledgable and informative when showing us round too many houses to mention. She is a fabulous agent for buyers to work with.
Agent replied · 11 June 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotSophie was great at helping me secure…
Sophie was great at helping me secure my property and also helping out with all the procedures! Would highly recommend!
Agent replied · 11 June 2024
Thanks for the review, Fiona. We are so pleased everything worked out for you.
1/5
TrustpilotCharged twice at Intu for parking
Charged twice at Intu for parking. Had to pay again as one machine must have been faulty and the barriers would not raise for my car. Paid again and was allowed to leave. Ocular proof available.
Agent replied · 24 August 2024
Thanks for getting in touch, could you please email additional detail including the address of the car park to socialmedia@savills.com so we can investigate.
5/5
TrustpilotThe team at Savills in Stamford are 1st…
The team at Savills in Stamford are 1st Class - the whole process in selling our home has been dealt with in the most professional and proactive way. The calm and courteous manner that Victoria and James both have is the perfect antidote to the stress of selling your property. I cannot recommend them more highly! Peter & Sarah, Rutland.
Agent replied · 11 June 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. And we are delighted that we met your expectations. Regards,James, Victoria and the Stamford team
5/5
TrustpilotGreat team.
We were selling my fathers house. It was a large but quirky property. Everyone at Savills understood us and the house from the start. The sale was very well handled and when our agreed offer fell through in rather bizarre circumstances outwith anyone’s control, the calm and helpful manner that Ruaraidh and Sandra reengaged interested parties and swiftly concluded the sale a second time was first class.
Agent replied · 11 June 2024
The team here in Brechin all much enjoyed working with the family and were delighted at the outcome and very pleased to have been involved.Kind regardsRuaraidh and the Savills team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Savills hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
