Trusted Agent profile · Chelmsford

Savills Chelmsford reviews

4.2

★★★★★ Great

1,922 reviews across 2 platforms

Victoria Road South, Chelmsford, CM1 1BT, CM1 1BT

Savills's office in Chelmsford, at Victoria Road South, is rated 4.2 out of 5 across 1,922 reviews on two platforms, including 108 Google reviews rated 4.9.

Google logo

4.9 / 5

108

Reviews on Google

This office

Trustpilot logo

1,814

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thanks to Ruaraidh and Sandra. Angus Office

Huge thanks to Ruaraidh and Sandra in the Angus office. We had made the mistake of first trying a generic estate agency firm in order to potentially save some money in selling out property which simply resulted in two months of frustration and angst. Changing to Savills was transformational. At the first meeting it was clear that the knowledge and experience about how best to market our property and how be best to approach the sale was on a different level. The result was a feeling of confidence that we were in professional hands. The bonus of an early sale was obviously welcome.

Jim · 7 October 2022

Agent replied · 22 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best and really appreciate your kind words.Regards, Savills Angus team

5/5

Trustpilot

TESSA THE SUPER STAR

Savills were an amazing agent to deal with, especially our super star agent Tessa. From first dealing with Tessa it was easy. We had a long, and difficult sale but Tessa was patient, persistent and more than anything positive. She was incredible at communicating on all aspects (she set up an WhatsApp group which was perfect) she offered guidance and advice when needed. Out of all agents we have ever dealt with she was the most humble, friendliest and also relatable (where similar ages so maybe that’s why). She also came to see us on the day of completion, ensured everything was as it should be. She was FANTASTIC, I couldn’t recommend her highly enough.

Sarah · 7 October 2022

Agent replied · 22 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and wish you all the best for the future.Regards,Tessa

5/5

Trustpilot

Ritesh Gopaul is the best

Ritesh Gopaul is the best person I've worked with in property management. He is always super responsive, eager to help and actually solves my problems. I trust that he's always doing all that he can to assist me and I appreciate his patience and friendliness. Thanks Ritesh!

Ilayda · 12 November 2024

Agent replied · 22 November 2024

Feedback is an invaluable reminder of the things that are important to our clients, Ilayda. So thank you for taking the time to review our performance. I am delighted your experience of Savills is such a positive one.

5/5

Trustpilot

Great experience with Savills Stamford

We had a very successful and enjoyable experience working with Victoria, Charlotte and the whole Savills Stamford team in the sale of our home. They did an excellent job from the start with pricing, marketing, coordinating viewings and, very soon after, managing the bidding process. Once we had accepted an offer, Victoria and the team worked very hard to manage the process to exchange and completion, diligently following up with the buyer's agent and solicitor to ensure that the chain was moving and working closely and cooperatively with our solicitor when needed. Everyone at Savills was friendly & professional. We highly recommend Victoria and Savills Stamford to anyone looking to sell their property.

Erik · 18 September 2022

Agent replied · 22 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations, and it was a pleasure to work with you.Regards,Victoria, Charlotte & Savills Stamford

5/5

Trustpilot

We just moved house after 36 years

We just moved house after 36 years , finding the new home of our dreams .A very daunting and stressful time it might be said but Amar at Savilles Chelmsford was absolutely great , from the outset when we first met her at our now new home , to finally moving in 3 months later, she was so professional, helpful , approachable importantly and explained and guided us throughout nothing was too much trouble .Would recommend without a second thought ..Steve & Jo

Steve · 28 August 2022

Agent replied · 22 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Amar

5/5

Trustpilot

Sale of flat

I recently exchanged on the sale of my flat with the assistance of savills mayfair with the help of Claire Reynolds who is head of that office and Kitty Halley also from that office. Kitty was my point person and Claire was always there to assist me as well should I need some re assurance. Having this "team" with me was very calming and efficient - and I can say that the team were faultless and I have been working in the property world for many years as an advisor to clients so that is saying something. As my day to day contact I found Kitty to be :Efficient Compassionate Always available and if not able to answer would always call me back Honest and she had the ability to tell me as things were rather than say what I may have wanted to hear Extremely hard working In short I'm not sure I could ask for more from the whole agency experience - Kitty was a tremendous person to have on my side and I would not hesitate to recommend her to anyone. Perfect service !

RR · 15 August 2022

Agent replied · 22 October 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.Regards,Kitty and Claire

5/5

Google

I cannot praise Emma South of Savills Chelmsford enough! She is just excellent at her job, full stop. She is so diligent and professional. Her best quality for myself was she kept me informed at every juncture with her happy and positive demeanour. Thank you Emma.

Julie · 17 November 2025

5/5

Google

A big thank you to Luke who showed us three houses yesterday. He was very professional, very informative around the properties answering all of our questions. He made us feel relaxed and was also very knowledgeable about the local area. We will be looking to book a second viewing soon.

Tony · 10 October 2025

5/5

Trustpilot

Sam Ing - Performance Review

Sam Ing was a very good rep, did an amazing job following up with the landlord, and catered to all my needs and requests. I answered the majority of my calls on the spot and all my questions.I would definitely recommend him for future businesses 100%.

Ruy · 5 November 2024

Agent replied · 22 November 2024

Thank you so much for your review, Ruy. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Savills - House Sale - Great team, amazing service

Savills, especially Becky and Natasha, but supported by the whole team, have done a great job selling my house. With a few bumps along the way and delays in the chain, Becky has always been proactive, supportive and pragmatic to keep things moving forward. Has provided in depth and robust information to support decisions needed, and has made - what can sometimes be a stressful process - as easy as possible. Earned every penny and well worth it! Thank you Savills !!(Tunbridge Wells)

Sam · 3 August 2022

Agent replied · 22 October 2024

Thank you so much, Sam. You've been wonderful to deal with and we're so happy you're happy.Regards,Becky, Natasha and the TW team

5/5

Trustpilot

V professional service

Mary from Savills was incredibly helpful and responsive throughout the process and we couldn't recommend her and the Savills team more highly.

Nick · 14 September 2026

Agent replied · 10 October 2026

Thank you so much for your review, Nick. It's much appreciated. If you need anything further please don't hesitate to contact us.

5/5

Trustpilot

We are extremely lucky to have worked…

We are extremely lucky to have worked with Ms. Sue Trybus as our estate agent. She is very professional and hardworking- we appreciate it greatly. She even sometimes emailed us very early in the morning and late at night to help us. She put a lot attention to detail and communicates with vendors effectively- she has also given us very helpful advice.Overall, we are very happy due to the service which Ms. Sue Trybus has provided for us. Ms. Sue Trybus is my highest recommendation.

Dr.Shokri · 14 June 2022

Agent replied · 22 October 2024

Thank you very much for such a kind review, it was a pleasure to work with you and wish you all the best for the future.Regards,Sue

5/5

Trustpilot

Thank you

Fiona has proven to be a capable, experienced and efficient manager. Whenever we have needed advice or assistance, Fiona has always responded even beyond the working hours. I highly recommend Savills and publicly thank Fiona Withers for her tireless motivation to work and to the client.

Gianluca · 18 October 2024

Agent replied · 22 October 2024

Feedback is an invaluable reminder of the things that are important to our clients, Gianluca, so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Trustpilot

Tom Willing is fantastic

Tom Willing has been fantastic, and I'm delighted he was the agent for a flat I bought in May 2022. I was focused on one property, but Tom made sure I compared the market by looking at other options, and this was appreciated. The 'making an offer' process wasn't stressful, and I felt very comfortable based on Tom's professionalism. Tom's replies to emails have always been thoughtful, complete and progress the purchase. I was a complicated buyer, an overseas resident wanting to purchase a flat for personal use (not BTL). Not a typical transaction. Tom suggested both a specialist mortgage broker and a local solicitor, and both have delighted to no end. The broker locked in a 5-year deal at a ridiculously low rate whilst managing the approval process patiently. The solicitor's attention to detail and thoroughness made me wonder about the recovery they make, given they charge such a modest fee. I have worked with others in these fields before - none are like those Tom suggested. The deal would have fallen over had Tom not suggested both of these people (after my efforts objectively lacked grunt). Tom's invaluable experience and focus on successful outcomes is something you don't find often. The experience with Tom and Savills, in general, has been excellent, and I now understand why the company has the reputation it does.

Chris · 13 May 2022

Agent replied · 22 October 2024

Thanks Chris, really appreciate this. It was my absolute pleasure.Regards,Tom

5/5

Trustpilot

During Rental Period

My review is based explicitly on my interaction with the Savills team during the rental period. We have worked with Ritesh over the last year, and he has been phenomenal. Very responsive and also a great mediator between us and the landlord. There were some issues with our flat that the sales team did not take care of before our rental started; however, Ritesh was on top of it once we moved in.

Kartik · 18 December 2024

5/5

Trustpilot

Sale of Flat in Battersea

We worked with Tessa on the sale of our flat and she was great. Her and the team made it very quick and easy to get the property on the market and were very diligent in communicating with us throughout the process. They got us a good offer incredibly quickly. Tessa really came into her own during the conveyancing process where she was always available and did a fantastic job of shepherding the sale process along. We would definitely recommend Tessa and the Savills team.

Jamie · 29 April 2022

Agent replied · 22 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future!Regards,Tessa

5/5

Trustpilot

Could Not Be Happier!

I just wanted to say that by far Paige Ford MARLA is the best! She was so thorough and genuinely such a lovely person! I was nervous about the whole process and put my mind at ease instantly as she expressed so much knowledge about the area and made every step of the way flow just right! She was very inclusive and with detail was able to answer all of my questions at every point! I highly recommend her and all the staff here. Ali was also very helpful! They really put your mind at ease. Know that you are in good hands with trustworthy efficient staff.

Berenice · 22 April 2022

Agent replied · 22 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us

5/5

Trustpilot

We would like to express our joy…

We would like to express our joy fullness to thank Mahesh Lakhiani for the extended support towards finalizing the deal. The deal went very smooth and successful. He was extremely generous and very professional. He explained us everything in advance so that there are no delays or issues before move in. We acknowledge that he is very dedicated and loyal to his work and organization. We wish him all the best to do better in life .KUDOS :) Thank you Mahesh for all your help and support. Regards, Kuunal Kakaaiya and Nielam Thackur.

Kuunal · 15 April 2022

Agent replied · 22 October 2024

Thank you for your lovely review. I am so pleased to have been able to help you find a new home and I wish you all the best.Regards,Mahesh

5/5

Trustpilot

Responsive clear savvy

Have been dealing with Oliver Hudson and his team for a while. While the team as a whole has been great, Ollie in particular needs to be singled out for exception responsiveness and clarity of responses.

Ashar · 22 January 2026

5/5

Trustpilot

Exceptional service throughout the sale

From our first meeting with Savills team (Andrew, Sofia and Anna) the service has been exceptional. Andrew and Sofia demonstrated an in-depth udertsanding of the market and outlined a sales and marketing approach. Sofia managed the whole selling process and after one weekend of viewings we had over 20 prospective buyers. Within a week multiple offers were received and the sealed bid process concluded. We were very happy with the price achieved (20% over the asking price).The sales process was managed by Anna, who followed through with every detail. Anna was always available, kept us informed and chased up buyers, solicitors and other agents to ensure exchange. Anna went the extra mile to ensure obstacles were removed to ensure we got to exchange.

Sue · 8 April 2022

Agent replied · 22 October 2024

We are very grateful for your kind words. Selling a home can be a very stressful time, and we are delighted to have been able to assist. Please feel free to reach out with further queries!Regards,Anna, Andrew and Sofia

5/5

Trustpilot

Excellent service

Excellent service. We placed the property on the market with two agents; Savills were much more professional and had far superior particulars and website. They took notice of our instructions and produced the best offers. We asked for offers over a figure and Savills produced them; the other agents appeared to ask for offers in the region of our figure and their offers were all under the figure we sought. I would use Savills again and recommend them to others. David Broomfield is very professional and a delight to deal with.

Farringdon · 6 April 2022

Agent replied · 22 October 2024

Thank you for your lovely words! It was great to work with you and I am pleased to have been able to assist. I hope to work with you again in the future.Regards,David

5/5

Google

Special Thanks to Emma and Luke for helping me secure my property purchase. The process was quick, smooth, and handled with professionalism. I couldn’t recommend Savills more highly

Eren · 27 March 2026

1/5

Trustpilot

Demonstrated poor integrity and subpar customer service

Very poor customer service, they did not act with integrity or professionalism. Neither branch nor head office attempted to rectify the situation either. All in all, a disappointing experience as a prospective tenant.Do not recommend this agency.

Sowmya · 19 May 2026

Agent replied · 22 June 2026

Thank you for sharing your feedback. We are very sorry to read about your experience and to hear that you felt our service did not meet the standards of integrity and professionalism we strive to uphold. We would appreciate the opportunity to look into this matter further and better understand what went wrong. Please contact us directly at via email: socialmedia@savills.com with more details of your experience so we can investigate and work towards a resolution.

5/5

Trustpilot

My experience with Saviils and…Yato was a pleasure

My experience with Saviils and particularly with Yato was always responsive and professional. She is a clear communicator who always found a solution to a problem if something needed service. It was a pleasure to deal with Savills and I look forward to working with them again.

Peggy · 5 September 2024

Agent replied · 22 October 2024

We really appreciate your kind feedback, Peggy. We are very pleased we were able to help and wish you all the very best for the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills Chelmsford

How many reviews does Savills Chelmsford have?

Savills's Chelmsford office has 1,922 reviews across two platforms: 108 on Google, 1,814 on Trustpilot (across the whole business).

What is Savills Chelmsford's rating?

Savills Chelmsford is rated 4.2 out of 5 across all 1,922 reviews, and 4.9 out of 5 on Google from 108 reviews.

Where is Savills's Chelmsford office?

Savills Chelmsford, Victoria Road South, Chelmsford, CM1 1BT, CM1 1BT.

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