Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSavills are the best
Savills have been truly amazing in this very long journey we have had to buy our beautiful home. Jamie and Sarah were nothing but patient and encouraging when things were not going well. The thing that sticks out for me is how nice they were.....not like the Estate Agents I remember from years ago who basically just wanted to sell the house and get their commission. Jamie cared about us as people and if you ever need to sell your house (or buy one) you cannot do better than SavillsThank you to Jamie & Sarah we love our new home
Jackie · 8 November 2024
Agent replied · 22 November 2024
Thank you for your lovely review, Jackie. It was a real pleasure being able to help you and hope you enjoy the new home.
★★★★★ 5/5
TrustpilotI recently ended my 4-year lease of an…
I recently ended my 4-year lease of an apartment that was managed by Savills. My experience was great - I found the apartment that met all my needs quickly and throughout my stay all issues were being resolved and attended to promptly and professionally. In the past year Angus helped me quite a lot, for which I'm very grateful. Highly recommend!
Olena · 17 August 2026
Agent replied · 23 September 2026
Thank you for your feedback, Olena. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotGreat Service
Many thanks Ritesh for all your help, prompt replies and advice
J · 27 August 2026
Agent replied · 23 September 2026
Thank you for your lovely review, J Kerr. It was a real pleasure being able to help you and hope you enjoy the new home.
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Savills and Gabriella in particular have been very helpful every step of the way throughout the whole process. I was the buyer in this property purchase transaction, and although Savills were obviously representing the seller, I feel they have been fair and constructive when we hit some roadblocks along the way and they facilitated the dialogue, which was much appreciated. Gabriella is energetic, straight to the point and efficient but also very perceptive and supportive, which is a great combination. She will also go the extra mile to find the answer to any request/ question you may have. Wouldn't hesitate to recommend and would definitely use their services again.
AB · 21 October 2024
Agent replied · 22 November 2024
Thank you, AB, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotFantastic Experience with Stephanie at Savills
I had an excellent experience working with Stephanie Thompson from Savills. From start to finish, she was professional, responsive, and truly went above and beyond to ensure everything ran smoothly during my tenancy. Any issues I raised were handled promptly, and Stephanie was always easy to reach. Her attention to detail and dedication to her clients made the entire process stress-free.I highly recommend Savills, especially if you’re fortunate enough to work with someone like Stephanie. A fantastic agent and a great company!
Zhandos · 19 October 2024
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you, Zhandos. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotHighly professional organization
Highly professional organization. I had an estate agent prior to Savills who was just awful, so I have a very good like for like comparison and the difference was night and day. Savills was responsive, professional, and efficient. If you're a tenant I would recommend looking for a flat that they manage. If you're a landlord, your property will be much better looked after with them than others out there.
AAM · 7 June 2026
Agent replied · 22 June 2026
We are so pleased that everything worked out successfully for you, AAM. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotGreat service thanks to Jack
We have been renting through Savills for 3 years now and have had numerous property managers through that time. Jack Iveson has been our property manager for a year now and has been simply incredible, for all issues no matter how big or small. We recently had a huge issue with the drains and he was amazing, advocating on our behalf to the building managers, coordinating all the drainage teams and being nothing short of relentless meaning that the issue was sorted a lot quicker than it would have been without him.He is always available to us, very responsive on emails, updated us regularly wherever possible and is the only property manager we have ever had that has actually picked up the phone to us!Thank you so much Jack, we are hugely grateful to you! He is an asset to Savills.
Robbie · 17 October 2024
Agent replied · 22 October 2024
Thank you so much for your review, Robbie. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
GoogleKarl manning of the Chelmsford office had conduct of my sale. It was a very difficult process hindered by my buyer's solicitors who were process driven, and dealt with a complicated transaction on a tick box basis lacking any legal or client skills. As a result both my buyers and I were hugely stressed and frustrated. My legal team Mario Panayiotou of Nockolds was excellent. However it was Karl my agent who had to manage all parties expectations in the chain; keep a sustained and polite pressure on my buyers unhelpful lawyers, assist my buyers who were often without advice or information, assist my seller's agent who had threatened his clients would pull out.
Through Karl dealt with this in a firm but gentlemanly and informed manner. I am absolutely certain that with a different agent this transaction would have aborted.
I therefore whole heartedly recommend Karl for his consummate professionalism and skill in what was an awful process for those involved. Karl and Mario made this happen.
If anyone has a property that is not run of the mill I have absolutely no hesitation in most strongly recommending Karl Manning of Savills. Savills are lucky to have him.
Lynn · 8 October 2024
Agent replied · 22 October 2024
Dear Lynn thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations Paul Jarman, Head of Eastern Region
★★★★★ 5/5
GoogleJamie and his team were extremely helpful throughout the process of us buying our forever home recently. They were on hand to deal with all matters from start to finish. We are very happy with them and will definitely be using them again when we sell.
Manjit · 17 November 2025
Agent replied · 17 April 2026
Dear Manjit Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region
★★★★★ 5/5
TrustpilotI had a fantastic experience during my…
I had a fantastic experience during my tenancy with Savills at the property on Boleyn Road, with Ritesh Gopaul as our property manager. From the start, communication was always prompt, professional, and helpful. Ritesh made sure any concerns or maintenance issues were addressed quickly, and I consistently felt supported throughout my time as a tenant.The deposit negotiation process at the end of the tenancy was especially smooth. Everything was handled fairly and transparently, with no unnecessary delays or complications, making the moving-out process much less stressful.I highly recommend Savills, and a special thanks to Ritesh Gopaul for his outstanding service!
Will · 5 October 2024
Agent replied · 22 October 2024
Thank you for your feedback, Will. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
Trustpilot5/5 experience
I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!
Anonymous · 30 September 2024
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotExceptional professionalism, support and communication
Savills were excellent from the outset when they viewed my house and gave an honest appraisal of what I could expect in a difficult market. Millie led throughout the sale process and achieved a sale in only two weeks of marketing my property. Millie was exceptional - great skill at viewings, excellent communication and always contactable, easy to deal with and negotiated the sale so professionally and efficiently. Overall a real asset to Savills and I wouldn't hesitate to recommend her to sell your home.
LG · 22 October 2025
★★★★★ 5/5
TrustpilotClaire Newbury Excellent
I sold my house in Sep 24 by Savills Newbury.Claire was dealing with the sale she was excellent and keep me up to date with what was going on. We had a few up and down but Claire keep calm and got it sorted.The day I was leaving Claire turned up I was so glad to see her I was so behind with getting thing done.Claire got stuck in done the hovering and cleaning the kitchen I have to say a big Thanks to her.
Susan · 22 September 2024
Agent replied · 22 October 2024
Thank you, Susan, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotHelpful and Prompt and Great Reah
We have had dealing with Savills for 5 years. We received very good service. Their reply was prompt and they were very good at sorting out the problems we faced which were quite a few. Reah our point of contact made it easy for us and always answered our queries and guided us through when we were not sure how to sort out the issues. Thanks Reah. Robert Shutt;erworth also helped when Reaf=h was not around.Overall we are very happy with the service we have received
Customer · 19 September 2024
Agent replied · 22 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
TrustpilotOutstanding service from Chloe at Savills Tunbridge Wells
Our rental search came with complications - a non-standard financial profile and specific requirements for the right property. Chloe handled both with patience and professionalism throughout. She was responsive to every query, no matter how detailed, and proactive in keeping things moving. Most importantly, she guided us through a vetting process that our circumstances made genuinely challenging, advocating on our behalf and ensuring nothing fell through the cracks. It would have been easy for an agent to deprioritise a difficult application, but Chloe did the opposite. We'd recommend her without hesitation.
Jan · 6 March 2026
Agent replied · 22 October 2024
Thank you for your kind words and for taking the time to post a review, Jan. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 1/5
TrustpilotWhat a terrible untrustworthy company
What a terrible untrustworthy company. They are responsible for Talbot Green Shopping Centre and they have employed SmartParking , an immoral and corrupt parking enforcement agency to monitor the parking there. After a couple of email exchanges with someone at Savills they stopped responding and refused to call back my enquiries. They are only interested in revenue from parking charges. Further showing why high street shopping is dying, because of Savills decision to use a highly dubious parking enforcement company that is completely without morals and acts illegally. I wouldn't trust them as a company at all.
Jay · 5 March 2026
Agent replied · 20 March 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience at Talbot Green Shopping Centre and the frustration this has caused.
Could you please email additional details about who you have been dealing with at Savills and we can investigate (email: socialmedia@savills.com).
★★★★★ 5/5
TrustpilotSupportive Staff and excellent service
I've had an excellent experience with Savills, thanks to the exceptional service provided by Oliver Hudson. From the first day I moved in, Oliver has been incredibly supportive, always prompt with his replies, and efficiently addressing my various requests. He consistently liaised with the landlord on my behalf, ensuring everything was handled smoothly. His dedication and attention to detail have truly made the process seamless. I highly recommend Savills for their professional and reliable service.
Rony · 18 November 2024
Agent replied · 26 December 2024
Thank you so much for your review, Rony. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotParvinder was amazing throughout the…
Parvinder was amazing throughout the whole sale process , her efficiency and attention to details was 110% and can not give her enough high praise, outstanding Completely Great team from the start Very professional and all very understanding and approachable, Nina was amazing doing all the viewings and always went the extra mile to make viewing appointments work around my family Would 100% recommend Chelmsford office and the team , I’m sure they are all great at what they do.
Peter · 31 August 2024
Agent replied · 22 October 2024
Thank you, Peter, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 1/5
Trustpilot“Terrible experience with this agency
“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”
Luca · 8 May 2026
Agent replied · 22 June 2026
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustrations you’ve described.
Providing clear communication, efficient service, and a well-coordinated team is something we take very seriously, so it’s disappointing to learn that we did not meet those expectations in your case.
We would genuinely appreciate the opportunity to look into this further and understand what went wrong, as this will help us improve our processes and prevent similar situations in the future. If you’re open to it, please contact us directly: socialmedia@savills.com.
★★★★★ 5/5
TrustpilotThank YOU - Antony and Savills
It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!
Prashanth · 28 August 2024
Agent replied · 22 October 2024
Thank you for your lovely review, Prashanth. It was a real pleasure being able to help you and hope you enjoy the new home.
★★★★★ 5/5
GoogleThank you to Karl, Parvinder and all the team at Savills Chelmsford branch. In a difficult market you pitched perfectly and matched the right family to be the next custodians of a beloved home. Thank you for your compassion, professionalism and guidance throughout. I would highly recommend this team.
H · 24 September 2025
Agent replied · 24 October 2025
Dear H Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Eastern Region
★★★★★ 5/5
TrustpilotWe sold our lovely barn conversion…
We sold our lovely barn conversion through Savills at Chorleywood. Sue and her team were highly professional. Communication throughout the process was spot on. I would have no hesitation in recommending them. In fact, I have recommended them to a friend who is selling a home. Thank you.
Lynne · 21 June 2026
★★★★★ 4/5
TrustpilotMy experience at Savills was a little…
My experience at Savills was a little mixed and it took a long time to sell the property at a much lower price than we hoped for. However I did want to take this opportunity to commend Sofia Da Silva and especially Lucy Kershaw-Staines who took on the mantle more latterly and was excellent in her endeavours, and communications and competence levels. She was so good I would recommend her to any employer!
Catherine · 19 November 2024
Agent replied · 26 December 2024
Thank you for your feedback, Catherine. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
GoogleI can't emphasise enough how good Savills was in helping me every step of the way to sell my current property. Even with all the complicated circumstances surrounding the sale, they continued to be understanding and pushed to achieve the result I was hoping for. The communication and customer assistance were flawless. Stephen, Parvinder and Schuyler were always very accommodating and quick to deliver anything needed, constantly moving things forward. They're true professionals, a hard-working and dedicated team, and I couldn't be more pleased with the outcome. I would highly recommend Savills to anyone.
Katya · 24 July 2024
Agent replied · 22 October 2024
Dear Katya Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman Head of Eastern Region
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