Trusted Agent profile · Chelmsford
★★★★★
106 reviews across 3 platforms
1 Kingsdale Business Centre, Regina Road, Chelmsford, CM1 1PE
Property Stop's office in Chelmsford, at 1 Kingsdale Business Centre, is rated 3.9 out of 5 across 106 reviews on three platforms, including 5 Google reviews rated 2.6.
Tell us what you need and we'll put you in touch. Property Stop hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
TrustpilotRecommended without hesitation.
Property Stop have managed my rental properties for several years and have always been thoroughly professional, efficient and helpful. The team have always replied to any queries quickly and courteously. They have regularly provided detailed and fully illustrated reports on the properties. I recommend the team at Property Stop without any hesitation.
Many thanks for your kind review. Best regards, Property Stop.
5/5
TrustpilotGreat letting agent
Great company to use use as your letting agent if you are a landlord. Great communication and respond to you very quickly. At the end of a tenancy they re-marketed the property quickly to find a new tenant. Looked after my interests as a landlord when a tenant vacated and left the property in an undesirable condition.
Many thanks for taking the time to leave us a review. We appreciate your positive feedback. Best regards, Property Stop
5/5
TrustpilotExcellent Property Management Company
We've been working with Property Stop for 18 years and they've been managing our properties in Chelmsford. We couldn't have asked for better property managers. As landlords, we have always found that they keep us updated and have consistently had our best interests at the forefront of their minds. I couldn't recommend them highly enough. Great team of people!
Dear Hadie,Thanks for your kind review.Best regards,Property Stop
5/5
TrustpilotGreat Customer Service
I cannot speak highly enough of the customer service I received from Jill and Sophia, from initial viewing right up to receiving keys to the property. Emails were replied to in a timely fashion and information requested was always sought after and relayed back to me. A very professional service and very friendly staff.
5/5
TrustpilotExcellent Service
As a current client of Property Stop, I cannot speak highly enough of the service they offer. What sets them apart is the level of professionalism that they adopt in all areas of their work. Richard, Jill, Esme et al are always available to help, offer expert advice and to suggest solutions to all property related issues.
Dear Neil, Thanks for your kind review. Best regards, Property Stop
5/5
TrustpilotSimply the best client experience
I have been working with Property Stop for 10 years. Their client service is excellent. They are always available and respond quickly to all my enquiries. Their advice on working through tenant issues has always been sound and in my opinion fair for all parties. I would strongly recommend them to anyone I know.
Dear Tristan, Thanks very much for the review. Best regards, Property Stop
5/5
TrustpilotExcellent staff
The staff at Property Stop have always been very responsive and helpful to responses we have had. We have used them for over 18 years and have always been very happy with their work and staff. Highly recommend if you are looking for a property manager or to rent a property.
Dear Kenna, Thanks for the review. Best regards, Property Stop
5/5
TrustpilotExtremely fast
Extremely fast, supportive and professional. Highly recommend
Dear Rochelle, Thanks for your positive review. Best regards, Property Stop.
5/5
TrustpilotI have found Property Stop to be excellent
I have found Property Stop to be efficient, reliable, friendly, and professional. They are proactive finding new tenants, efficient when dealing with requests and give good feedback after inspection visits. They are knowledgeable regarding the local area and go the extra mile when concerns/issues arise.
Dear Pauline, Many thanks for taking time to share your feedback about our service. It’s greatly appreciated. Best regards, Property Stop
5/5
TrustpilotA good team with great communication
The team at Property Stop have been looking after our flats for many years now. The initial tenancy checks, move ins and condition reports are always good.On-going they have looked after maintenance issues through a team of contractors who seem to be responsive.A good team with great communication
Dear Phil,Many thanks for your kind review.Best regards,Property Stop
5/5
TrustpilotHighly recommend
We have been with Property Stop for many years, the staff have always been very helpful and respond quickly with any queries or problems we have. Highly recommend if you are looking for a property manager or to rent a property.
Dear Martyn, Many thanks for your 5 star review. We really appreciate your positive feedback. Best regards, Property Stop
4/5
TrustpilotWe have been with property stop for a…
We have been with property stop for a number of years now and have been very pleased with the team of Stuart, Maizie and Tara who are always very helpful in sorting out any problems They also reply quickly to any queries.
Dear Doreen, Thanks for your kind review. Best regards, Property Stop
5/5
TrustpilotOutstanding Property Management
Property Stop have been managing my portfolio since 2019. Throughout that time Property Stop have helped me successfully increase my portfolio by supporting me through recent acquisitions with their in depth professional knowledge and expertise in property management . I wouldn’t use anyone else.
Dear Neil,Thanks for your kind review.Best regardsProperty Stop
5/5
TrustpilotExcellent service company
We have been working with Property Stop for 8 years plus and have been very happy with both the level of service and the contact we have had with their friendly and efficient staff. We would highly recommend them for any property management requirements.
Dear Paul,Thanks for your kind review.Best regards,Property Stop
5/5
TrustpilotVery professional and helpful in…
Very professional and helpful in guiding me through the process of being a first time landlord
Dear Vanessa, Thank you for your review. Best regards, Property Stop
5/5
TrustpilotBest letting agency I have experienced
Best letting agency I have experienced. They are very organised and professional. They were very helpful and responsive to emails. When we had issues with the boiler in the property, a staff at Property Stop was able to help us resolve it.
Dear Mase, We really appreciate your kind words. Thanks for taking time to leave us a review. Best regards, Property Stop
1/5
TrustpilotAvoid this company absolutely…
Avoid this company absolutely disgusting service , have no knowledge and director is an ex Banker who has no knowledge just in money. Makes threats regarding debt collectors and also lies regarding informing lease holders and works.Lets contracts into personal areas of peoples belongings without prior knowledge or permission keys given to private areas.These also have a rule if u argue you are rude and then they cease contact and do whatever they please. Would never use these again and look forward to then leaving now cannot come soon enough
1/5
TrustpilotAVOID! AVOID! AVOID!
As a tenant, the first I found out was a freezer full of rotting meat and fruit flies. All weekend, I was left to sit in a flat akin to a wheelie bin. The main front inside door is half hanging off. Sent a reply, no response. The flat is filthy. Hairs in bath, a bacteria filled bath plughole, thick with dark green gunk. A maggot by the kitchen sink which is blocked, hair and old food in the grill and an twin socket half disconnected from the wall. The fridge freezer was marked "Low Level Action 3" by someone that sounds like a school leaver. I had to contact a Councillor to get a new fridge freezer. £50 a day. They need closing down. More action against them to follow.
5/5
TrustpilotExcellent Customer Service
I would recommend Property Stop to anyone without hesitation. The team are extremely helpful, friendly and professional. They go above and beyond to help with any queries. Having my property rented with them gives me great peace of mind.
Dear Nathan, Many thanks for your review. Best regards, Property Stop
5/5
TrustpilotRecommend Property Stop
Stuart Thanks, good work and thank you to you and your team for looking after the property these past ten years ! Thanks again Chris
Dear Chris, Thanks for the kind review. It was a pleasure to manage your property for you. Best regards, Property Stop
5/5
TrustpilotProperty stop
Property stop - excellent Service
Dear Sally, We really appreciate your kind review, thanks for taking the time to share your experience of our service. Best regards, Property Stop.
5/5
TrustpilotProperty Stop have let 2 properties for…
Property Stop have let 2 properties for us and we would thoroughly recommend them. They are very easy to deal with, helpful and efficient and found us good tenants.
Dear Nicola, Many thanks for your kind review. Best regards, Property Stop.
5/5
TrustpilotThe staff at Property Stop are very…
The staff at Property Stop are very efficient , helpful, friendly and professional. I have been using them for many years and they look after my properties very well. I would recommend them as letting agents.
Dear Judy,Thanks very much for your review.Best regards,Property Stop
5/5
TrustpilotAs a new landlord the advice and…
As a new landlord the advice and guidance offered to me by Property Stop was superb. They took the stress away and it's comforting to know my investment is being managed by such a competent team.
Dear Dale,Thanks for your positive feedback.Best regards,Property Stop
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Property Stop hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
