Trusted Agent profile · Chelmsford

Property Stop Chelmsford reviews

3.9

★★★★★ Good

106 reviews across 3 platforms

1 Kingsdale Business Centre, Regina Road, Chelmsford, CM1 1PE

Property Stop's office in Chelmsford, at 1 Kingsdale Business Centre, is rated 3.9 out of 5 across 106 reviews on three platforms, including 5 Google reviews rated 2.6.

Google logo

2.6 / 5

5

Reviews on Google

This office

Yell logo

3.0 / 5

6

Reviews on Yell

This office

Trustpilot logo

95

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have been a landlord for over 20…

I have been a landlord for over 20 years now and have used many agents to find tenants and my experience using Property Stop was amazing. As a business placing people into our properties they take time to find the right tenant by interviewing them and carry out all the necessary checks ensuring trustworthiness and ability to pay the rent. I would particularly like to say thank you to Richard Parry who managed the whole process for me and communicated with me on a daily basis until contracts were signed. I also have confidence that any support I will require in the future Property Stop will be at the end of the phone to support me. I have no hesitation in recommending Property Stop as the go to agents for anything property related.

Dustin · 28 September 2026

Agent replied · 11 October 2026

Dear Dustin, Many thanks for the kind review. Best regards, Property Stop

4/5

Trustpilot

Reliable, professional letting agents

I've been really pleased with Property Stop as my letting agents. They're a good all-round service, and I've found them dependable at every stage. Their tenant referencing is thorough and accurate, which has given me real confidence in the people placed in my property. Just as importantly, when issues have come up during and at the end of a tenancy, they've handled them professionally and fairly, keeping things straightforward and balanced for everyone involved. I'd happily recommend them to other landlords.

Richard · 5 October 2026

Agent replied · 11 October 2026

Dear Richard, Thank you for the review. Best regards, Property Stop

5/5

Trustpilot

We have been working with Property-Stop…

We have been working with Property-Stop for more than 15 years. Their service is very professional. They react quickly to any request or concerns coming from landlords or tenants. They have a very good pool of reasonably priced contractors who fix swiftly the problems/issues identified. They conduct regularly property checks. They treat fairly both landlords and tenants. They are working very hard to make sure that the property is kept occupied and looked after. We are very happy with them as our property managers.

Peter · 9 September 2026

Agent replied · 11 October 2026

Dear Peter, Thank you for taking time to leave us a review. Best regards, Property Stop

5/5

Trustpilot

A Great Partner for Landlords

I started my rental property business shortly after COVID and was fortunate to be introduced to Property Stop through a friend. Today they manage three of my properties in Chelmsford and their service has been excellent. From thorough tenant vetting to regular property inspections they handle everything professionally and efficiently. They take the stress out of the landlord-tenant relationship and give me complete peace of mind. I highly recommend Property Stop to any landlord looking for a reliable and professional property management company.

Segun · 9 September 2026

Agent replied · 25 September 2026

Dear Segun, Many thanks for the kind review. Best regards, Property Stop

5/5

Trustpilot

Our Agent Andy has been a complete…

Our Agent Andy has been a complete professional and has removed almost all the stress that goes with letting. He keeps us up to date and in the loop always and his relationship with us is almost as a friend which he is. So I’ll finish by saying thank you so much for your wonderful service you and the company provide and for us what we pay for what you give us is outstanding. Many thanks especially to Andy from G&M.

Ashwood · 11 May 2025

Agent replied · 25 December 2025

Dear Gary, Many thanks for your kind review. Best regards, Property Stop

5/5

Trustpilot

Outstanding property management

We’ve had the pleasure of working with Andrew Spence at Property Stops (Quirks) for several years now, and over that time, we’ve developed a truly wonderful professional relationship. Andrew has consistently gone above and beyond in managing our property, always approaching his work with a proactive and helpful attitude. His customer service is impeccable, he is responsive, reliable, and always willing to go the extra mile. Thanks to his dedicated efforts, we’ve felt completely at ease knowing our property is in safe hands. We’ve been consistently happy with the service we’ve received and would strongly recommend Andrew to anyone looking for outstanding property management.

Arghya · 10 May 2025

Agent replied · 25 December 2025

Dear Arghya, Many thanks for your kind words. Best regards, Property Stop

5/5

Trustpilot

Total professionals

These guys have let my properties for me over the last 25 years and have been fantastic throughout. They are a great sounding board if an issue arrises and are able to come in with the correct 'fix' whenever needed. The new letting process is made easy and i am lucky enough to never get voids based on the management of PS. I can't recommend Stuart, Paul, Esme, Maizie and the whole team enough. Thanks guys!

Iain · 3 January 2025

Agent replied · 5 June 2026

Dear Iain, We really appreciate your kind words. Best regards, Property Stop

5/5

Trustpilot

Professional, honest, kind caring team

I have found it incredibly difficult to find a property to rent in Chelmsford. Other letting agents seemed disinterested in helping despite the fact that it was distressing not having a home for me and my children. All the staff at Property Stop have been amazing, in particular Richard who went above and beyond to help me secure a property. They are very professional, honest and left me feeling like they cared about getting things right for me. I would highly recommend using them.

Natalie · 4 November 2024

Agent replied · 25 December 2024

Dear Natalie,Many thanks for taking the time to leave us a review. It’s greatly appreciated and your positive feedback is most welcomed.We hope you are settling into your new home.Best regards,Property Stop

1/5

Trustpilot

Very unprofessional staff more interested in her designer bags!

AwfulThis company did not treat the tenants well they made false claims about items that were wear and tear.. They said mould was due to no ventilation and black marks above radiatirs were burning candles! These were due to the dust marks from windows being left open to try and stop mould!!! They also gave no notice when they were showing newtenants around house snd even brought new tenants into bedrooms when tenants asleep! Agent even showed other student passports who had nothing to do with the house to tenants just to tell them gossip! very unprofessional!

Kerry · 7 October 2024

Agent replied · 25 December 2024

Dear Kerry,Thank you for taking the time to leave a review.We have reached out to you and requested more information to try and identify who you are, and the tenancy this review relates to.We have no records of renting a property to anyone named ‘Kerry Callaghan’ and none of the comments within your review appear to relate to any tenancies we have managed.Within your review you mention student passports which make us suspect your review could well be aimed at a different business entirely, We don’t tend to get involved with Student accommodation.Property Stop Ltd is an Essex based residential letting agent but we are often mistaken with another firm trading as Property Stop based in Jesmond, Newcastle Upon Time (the two firms are not linked in anyway). If our suspicions are correct and the property you rented was in the Newcastle area, could we kindly request that you remove this review at your earliest opportunity.If you rented through us and your review relates to a genuine negative experience of our firm we would welcome some further details from you so we can investigate the matter further.Best regards,Property Stop

5/5

Trustpilot

A very well looked after and happy…

A very well looked after and happy tenant 😊 I rented properties with property stop in 2014 and 2023. Richard and the team are very efficient open and clear, understanding and helpful to make renting experience smooth as possible. Never had an major issue with the property I am renting currently, but if there is any, 1 email leads to swift response and problem resolved. As a tenant can't ask for moreThank you guy's 💐

Riffi · 29 November 2024

Agent replied · 25 December 2024

Dear Riffi,Thanks for taking time to share your experience of our service.Best regards,Property Stop.

5/5

Trustpilot

Exceptional service

I’ve been using Property Stops fully managed service to look after my property portfolio for the past 3 years.As I spend a lot of my time overseas I opted for their fully managed service and can honestly say I’ve found the service to be excellent. Rent is always paid promptly and communication has been exceptional when maintenance has been required.I’m happy to recommend Property Stop to any other landlords considering using the services they offer.

Harry · 13 November 2024

Agent replied · 25 December 2024

Dear Harry,Thank you very much for your kind review.Best regards,Property Stop

5/5

Trustpilot

Exemplary

I would certainly highly recommend the management services of Property-Stop. It has been a pleasure to deal with them over the past several years. All staff consistently respond to requests and enquiries promptly and have been very helpful and professional, leaving me free of concerns. I would say Property-Stop have exceptional commitment to service and go above and beyond. Special thanks to Stuart, Tara and Maizie.

LS · 17 December 2024

Agent replied · 25 December 2024

Thanks very much for your kind words. It was a pleasure working with you. Best regards, Property Stop

5/5

Trustpilot

Property stop

Property stop , took over the agent that we had, and have been far better, and has given us sound advice, and found new tenant for our property the team all have good knowledge, Tara,Sally, and Esme ’ are always polite and clear , Ian b

Sue · 9 September 2026

Agent replied · 25 September 2026

Thank you for your positive feed back it's very much appreciated. Best regards, Property Stop

5/5

Trustpilot

Lovely team/company

I found Property Stop (Richard, Esme & team) to be very helpful, quick in responding and informative. The Property Stop tenant portal was easy to navigate and sign what was required and this contributed to a smooth process as from viewing to moving in was very quick. Thank you to all the team!!

Ashly · 28 June 2026

Agent replied · 25 September 2026

Dear Ashly, Thank you for leaving us a review. Best regards, Property Stop

5/5

Trustpilot

Professional and prompt

We have always had a very good relationship and service from all the staff at Property Stop. Tanya and Maizie during our tenants stay in our property and Stuart was very helpful in settling the cost of getting the property up to standard when the tenants recently left. All our questions were answered promptly and professionally. Very good service all round.

Mr · 5 December 2024

Agent replied · 25 December 2024

Dear Mr Jacobs, We really appreciate your comments. Thanks for leaving your review. Best regards, Property Stop

5/5

Trustpilot

The flat was spotless when I moved in

The flat was spotless when I moved in, communication was really easy and I always received quick responses to my emails. The whole process was handled very professionally. Thank you so much for all your help!

Vuslat · 9 October 2026

Agent replied · 11 October 2026

Dear Vuslat, Thanks for leaving a review. Best regards, Property Stop

5/5

Trustpilot

My experience with Property stop has been phenomenal

My experience with Property stop has been excellent as a busy professional moving was a daunting task in terms of scheduling. Tara, my allocated agent was professional , efficient, supportive and accessible. She exhibited such a high standard of customer services throughout my Tenancy timeline always being that first port of call to either deal with my enquiries or refer me to the correct department, Tara continued to support me beyond my exit in order to ensure my transition was as smooth possible. Her genuine endeavours to provide excellent care from the beginning to the end of my Tenancy and beyond was amazing. I would thoroughly reccomend property stop. Deborah

Deborah · 5 November 2025

Agent replied · 25 December 2025

Dear Deborah, Thank you so much for your review. Best regards, Property Stop.

5/5

Trustpilot

The team at Property Stop have been…

The team at Property Stop have been very helpful, friendly and professional. We've mainly been in correspondence with Esmé and Richard and they have been a pleasure, and the best agents we've ever had so far.

Mel · 2 October 2026

Agent replied · 11 October 2026

Dear Mel, Many thanks for the positive feedback. Best regards, Property Stop

5/5

Trustpilot

After other disappointing agents

After other disappointing agents , I have found a good company to manage my portfolio of 15 properties. They understand my requirements, and explained in depth the new challenges facing landlords in 2026. I used to manage my properties personally, however with all the new legislation, I feel confident that Property Stop can manage my portfolio to my satisfaction. My relationship with Property Stop has been on going for the last 18 months.

David · 30 December 2025

Agent replied · 25 January 2026

Dear David, Thanks for leaving a positive review. Best regards, Property Stop

5/5

Trustpilot

We recently moved into one of Property…

We recently moved into one of Property Stop's rental properties and have been delighted with the level of service and professionalism of the team. They're incredibly responsive and quick to action requests.

Cat · 10 September 2026

Agent replied · 25 September 2026

Dear Cat, Thanks very much for your review, Best regards, Property Stop

5/5

Trustpilot

I have been a landlord for over 5 years…

I have been a landlord for over 5 years and have used property stop. They provide a great service, very responsive, great communication and happy to help

Stephen · 28 September 2026

Agent replied · 11 October 2026

Dear Stephen, Many thanks for your review. Best regards, Property Stop

5/5

Yell

Renters Rights Act Responsibilities

We have used Property Stop for many years and have always had an excellent service. They are being very helpful around the responsibilities of The Renters Rights Act , and I encourage all Landlords to check in with Property Stop to ensure they understand their responsibilities. As ever Property Stop have professionally covered this new Act for their clients, and we are confident we are now fully covered. Keep the good work up, Paul, Stuart, Mark & the team

NeilC-1023 · 29 April 2026

5/5

Trustpilot

Excellent service and communication - Highly recommend

Richard was exceptional in helping me find a tennant in such a short window. Very professional and efficient. Richard and his team were always available and returned calls/emails in a timely manner. I would highly recommend Property Stop, I will definitely be using their services in the future.

Matthew · 8 November 2024

Agent replied · 25 December 2024

Dear Matthew,Thanks so much for taking the time to leave us a review, it’s very much appreciated.Best regardsProperty Stop

5/5

Trustpilot

They just deliver a great service

They just deliver a great service. As a landlord I am happy with the professional service. I also know that my tenants are being looked after and treated fairly. Thanks to the PS team over the last 10 or so years.

Andy · 1 May 2026

Agent replied · 25 December 2024

Dear Andy, Thanks for the review. Best regards, Property Stop

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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