Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWoolner Brook, Wigton
From selecting the house in September 2024 to moving in at the end of Feb 2025 at Woolner Brook, Wigton we cannot praise the work of Julie Lamport enough. When buying and selling a house seems such a difficult transaction, Julie always kept in contact with us to help make the move a little easier. Once we moved in, Julie was always happy to help with any queries whether big or small and got the job done. Julie is excellent at what she does and it has been such a pleasure to get to know her.
Julie · 18 March 2026
Agent replied · 5 June 2026
Hi Julie, we're so excited for your next chapter in your lovely new home.
Thank you so much for leaving us a review. I shall pass your feedback on to Julie and the team.
Best wishes,
Sofia.
★★★★★ 5/5
TrustpilotHighly recommend Persona Homes
I cannot recommend Julie Lamport and Persona Homes highly enough! I first heard about their shared ownership properties in August 2025, and today I have the keys to my beautiful new home. Julie’s dedication is incredible and despite managing numerous properties, she makes you feel like her absolute priority. She is warm, knowledgeable, and was superb at guiding me through the confusing stages while keeping me calm during inevitable pauses. She made what is usually a stressful process feel entirely seamless. I am so grateful for this opportunity and will cherish every moment in my new home.
Carmel · 2 July 2026
★★★★★ 5/5
TrustpilotI’ve had a great experience so far…
I’ve had a great experience so far working with the team. Communication has been clear, professional, and prompt throughout, which has made the whole process much easier to manage. Everything has been explained in a straightforward way, and I’ve felt supported at each stage. The team have been responsive to any questions and have kept things moving efficiently.
Daz · 26 March 2026
Agent replied · 5 June 2026
Hi Daz, thank you for taking the time to leave us a review. I'm so pleased to hear about your positive experience with us so far. I shall pass your feedback on to the team.
Best wishes,
Sofia.
★★★★★ 5/5
TrustpilotAmazing experience
From start to finish, the experience with Persona Homes has been amazing. Buying a home can be stressful at times, but Anna made the whole journey so much easier. She was always professional, helpful, and quick to answer any questions we had throughout the process.
SC · 13 May 2026
Agent replied · 5 June 2026
Thank you so much for telling us about your experience with Persona Homes. I'm so pleased Anna was able to support you along the way.
I will pass your feedback on to Anna and the team.
Best wishes,
Sofia.
★★★★★ 5/5
TrustpilotOur first visit to the Persona Homes…
Our first visit to the Persona Homes Longstone Manor development was a very positive experience. Deborah Mossman was very helpful, informative and pleasant. We didn’t feel rushed, she took time to show us everything available and answered all our questions. We will definitely be back once our house has sold.
Mandy · 9 August 2026
★★★★★ 5/5
TrustpilotA Very Happy Persona Homes Owner
My experience with Persona Homes was made a truly exciting one , if not slightly overwhelming . From the first phone call to enquire about The Orchards in Appleby, to meeting Julie at the property ( so welcoming and lovely ) , to moving in day ( my treaty hamper was hugely appreciated ) it was all just second to none,particulary regarding swift responsive communications ,supportive and exceptionally fast in getting me moved in ! It was a breeze to be honest . Julie you rock !
Mr · 18 March 2026
Agent replied · 5 June 2026
Hi Ellen, we're so pleased to hear about your experience with us.
I will make sure to pass your feedback on to Julie and the team.
Best wishes,
Sofia.
★★★★★ 5/5
TrustpilotRemoving all concerns
Sharron and Donna were exemplary from start to finish. From the 1st phone call with Sharron to the viewing with Donna my wife and I were and remain very comfortable with the process.
Graham · 10 March 2026
Agent replied · 5 June 2026
Hi Graham, we are so pleased to hear of your wonderful experience with us so far. I will make sure to pass your feedback on to the team.
Thanks,
Sofia.
★★★★★ 5/5
TrustpilotMy experience from start of process to…
My experience from start of process to moving into my persona home has been 5 star the whole Team where very professional but also personable making the whole process easy to navigate I would like to thank my dedicated member of staff Loren Almond for being so wonderful can't thank the team enough and I'm so happy with my house
Caroline · 7 May 2026
Agent replied · 5 June 2026
Hi Caroline, thank you for taking the time to leave us a review. I'm so pleased that you had a good experience with us. I will make sure to pass your feedback on to Loren and the team.
Best wishes,
Sofia
★★★★★ 5/5
TrustpilotWe had an excellent experience buying…
We had an excellent experience buying our home, and we cannot thank Julie and Jane enough for all their help and support throughout the process.
Staifa · 25 July 2026
★★★★★ 5/5
TrustpilotCarleton Chase
My daughter drove past Carlton Chase daily on her way to work and was really pleased when the shared ownership houses came onto the market. We are so thankful to Julie who made the experience easy and helped us all along the way. We would definitely recommend estate and Persona homes.
Iona · 20 March 2026
Agent replied · 5 June 2026
Thank you so much for leaving us your feedback! I'm so pleased to hear about your experience with us. I will make sure to pass your review on to Julie and the team.
Thanks,
Sofia.
★★★★★ 5/5
TrustpilotI just wanted to take a moment to share…
I just wanted to take a moment to share some feedback about the service I’ve received from Anna. Buying a home can be an incredibly stressful and overwhelming process, but she has genuinely made it feel smooth, organised, and completely manageable from start to finish.
Dan · 25 March 2026
Agent replied · 5 June 2026
Hi Dan, thank you so much for taking the time to leave us a review. I'm so pleased to hear about your experience with Anna, and I will make sure to pass this on to her and the team.
Best wishes,
Sofia.
★★★★★ 5/5
TrustpilotI had a great experience with Anna…
I had a great experience with Anna Mitchell of Persona Homes. She supported me at every part of this journey.
Funmi · 23 March 2026
Agent replied · 5 June 2026
Hi Funmi, thank you for leaving us a review. I'm so happy you had a great experience with Anna. I shall pass on your feedback.
Thanks,
Sofia.
★★★★★ 5/5
TrustpilotMy Shared Ownership Journey
My Shared Ownership Journey, A Genuine Experience
GL · 25 August 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
