Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Jackson-Stops, Dorking and Reigate!
Selling a home during Covid-19 was never going to be easy but the team at Jackson-Stops in Dorking kept the momentum going and when the initial chain collapsed, further down the chain, they were straight back on it, finding another buyer quickly. Alan King is to be congratulated on the two branches, their professionalism, empathy and attention to detail, and I would like to single out Lucy and Chris from Dorking for always going the extra mile!
Lisa · 26 August 2021
Agent replied · 10 June 2024
Dear Lisa, it was a pleasure working with you, we very much appreciate you taking the time to share your positive experience working with our Dorking team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotAn excellent experience from start to finish
Jane Bishop was wonderful throughout this difficult process (the sale of my late mother's house during lock down presenting both emotional and practical issues). She was easy to approach, she was quick to respond to messages, she went above and beyond in helping: for instance, she ensured that an agent went to the house weekly (even if there was not a viewing) to check on it for insurance purposes as it was an empty house. She facilitated the removal of some contents to local charities. And the house sale went through smoothly from one of the early viewings, achieving the asking price. Jane was exemplary throughout, and did not relinquish her attention to detail even after the house was under offer.
Becky · 11 January 2021
Agent replied · 10 June 2024
Dear Becky, thank you, we're enormously proud to read your review and will make sure it reaches Jane. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops Lindfield - superb team
The team at Jackson Stops in Lindfield were fantastic. We bought and sold through them. They were always there with a smile and nothing was too much trouble. When there were issues or emotions along the way they brought experience, professional pragmatism and level headedness to the situation. We highly recommend them!
Nick · 15 January 2024
Agent replied · 10 June 2024
Dear Nick, thank you for your lovely review and it's good to hear that nothing was too much trouble during the sale and purchase of your home and new home. We will share your kind words with the Lindfield team. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotHouse sale in Rousdon
Very efficient marketing and selling of our house by the Bridport branch and we cannot thank Michelle enough for her professional but friendly approach to our sale. Despite one hiccup caused by the unfortunate death of our first buyer, the process went through smoothly and efficiently. Michelle was backed up by an excellent admin team.
Jan · 8 November 2023
Agent replied · 10 June 2024
Dear Jan, thank you for taking the time to leave a review for the staff in our Bridport & Dorchester branch, and we are pleased to hear that Michelle was able to guide you smoothly and efficiently through the sale of your home. With best wishes from everyone at Jackson-Stops
★★★★★ 5/5
TrustpilotLesley from Jackson Stops is the best
We have moved around a lot and dealt with some of the worst people in this industry. But as a new tenant and having the little things ironed out and fixed as soon as humanly possible, Lesley Coppack has been absolutely outstanding. We are not sure if this is a function of not being in inner city London or what, but I don't want that to detract from Lesley's speed of service and all around competence to do a stellar job. Honestly, my wife and I cannot sing her praises enough
Jonathan · 12 October 2020
Agent replied · 10 June 2024
Dear Jonathan, thank you for taking the time to review our service, it's greatly appreciated and we will certainly pass this feedback on to Lesley.
★★★★★ 5/5
TrustpilotFirst class agent.
Matthew and his team sold our house in August 2020. They were professional, friendly, efficient and very easy to deal with. Added to that, Matt thought we could achieve more for our property than the other two agents we got valuations from. He was right. We had 8 viewings booked for the first week and it sold within four days. We can’t recommend Jackson Stops in Bury St Edmunds highly enough, they were excellent from start to finish.
Jan · 11 December 2020
Agent replied · 10 June 2024
Dear Jan, thank you for taking the time to describe your first-class experience of Jackson-Stops. Please don't hesitate to reach out if you need any future property advice. Wishing you all the best.
★★★★★ 5/5
Trustpilot5 star service
We recently sold our old home and purchased our new house with the help of Karl Ormerod from Jackson-Stops.Karl was always available to assist with questions or queries and really helped to make the sale/purchase as smooth as possible. He went above and beyond to get us to completion and we are truly grateful for his hard work. Would highly recommend.
Sumudu · 8 April 2023
Agent replied · 10 June 2024
Dear Sumudu, thank you for leaving a review and we're pleased that you thought Karl at Jackson-Stops Lancashire went above and beyond in helping you sell your home and purchase a new property. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotNothing but praise
Nothing but praise for Toby, Guy and the team at Jackson-Stops in Lindfield. Absolute first rate service from initial valuation of our house, managing (a sometimes tumultuous!) sales process, through to a successful completion. Ours was far from a straightforward sale due to a number of odd covenants in out title deed. However, Toby didn't miss a beat in helping us to navigate these complexities. Heartily recommended.
Piers · 1 September 2022
Agent replied · 10 June 2024
Hi Piers, thank you very much for such a lovely review, and we are delighted that you recommend the services of Jackson-Stops. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotAmended a lease …
Amended a lease in super quick time and dealt with a recalcitrant tenant who was unable to pay rent in a professional manner.
Philip · 19 June 2026
Agent replied · 25 September 2026
Dear Philip. delighted we could help you so quickly thank you for your five star review.
★★★★★ 5/5
TrustpilotAnd estate agent like no other
Karl helped us to find our perfect family home, by far the best estate agents I have delt with. Karl was at our beck and call 24 hours a day and couldn't have been more helpful. Nothing was too much trouble. The service offered with Jackson-Stops felt like a bespoke personal estate agent service far above your standard estate agent.
Louise · 19 April 2023
Agent replied · 10 June 2024
Dear Louise, we are so pleased that Karl helped you to find your perfect home and that you consider our Lancashire branch to be the best estate agents you could have dealt with. We will be sure to pass onto Karl your kind words and it's wonderful to hear that you felt the service you received couldn't have been more helpful. With best wishes from all of us here at Jackson-Stops.
★★★★★ 5/5
TrustpilotOutstanding - Effective, proactive and professional
Jackson-Stops Newmarket office handled the sale of my mother's house for us. The property is unusual and they identified the key distinctive features, advised a well-pitched price and produced a beautiful comprehensive brochure generating even more serious interest than we hoped for. These are not easy times for the housing market but the service we received was positive and professional throughout, entirely on top of the details of the property and the negotiations. The team anticipated challenges with sound advice and understanding. Every enquiry and call was handles with admirable promptness and personal attention, steering the sale to a successful completion. Outstanding service.
Lynda · 20 November 2024
Agent replied · 24 December 2024
Dear Lynda, a wonderful five-star review for our team at Newmarket - thank you. We are pleased to hear that you received an outstanding service. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotFriendly, efficient and good value
Many thanks to the team but especially to Philip who worked tirelessly to get the job done and was determined and optimistic at all times. Friendly, efficient and good value
Marion · 22 April 2026
Agent replied · 6 June 2026
Thank you for your five star review of Jackson-Stops.
★★★★★ 5/5
TrustpilotFirst class service from Jackson-Stops!
This is the second time we have used Jackson-Stops and yet again the service has been first class from Lottie and her team. I would also like to give Chris a mention as well, as when he came around to do the floor plan and details he was also very professional and courteous. Highly recommended. 10/10
Phil · 20 July 2023
Agent replied · 10 June 2024
Dear Phil, thank you for taking the time to leave a review for Lottie, Chris and the team, and we're delighted that you found the service was first class, professional and courteous. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent professional service
We used the Jackson-Stops team in Shaftesbury to market our house recently and we are so glad we did. Their approach from start to finish was excellent in every way.We were particularly impressed by the care they took over the photographs and presentation of the house, and by the fact that the whole team came to see the house before it was listed, to ensure they all understood the property's features and selling points. The pre-sale advice we received was relevant and helpful.The team achieved a very good sale for us during a difficult market period and helped us negotiate a final price we were more than happy with.Overall we would thoroughly recommend them to anyone with a distinctive property to sell and seeking a first-class estate agent service.
Steve · 8 November 2024
Agent replied · 24 December 2024
Dear Steve, we are delighted to hear that our Shaftesbury team handled the sale of your home in such an excellent way, and that you would thoroughly recommend their services. We wish you happiness in your new home. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotI could not recommend Jackson Stops…
I could not recommend Jackson Stops more highly and if I could give 10 stars I would. Aside from Toby and the team being the utmost professionals, they are just lovely people who simply get the job done. Toby and Jackson Stops say what they do, and do what they say, its as simple as that. Well done Toby, Guy & Alice for all your hard work, it is very much appreciated.
Donna · 18 August 2021
Agent replied · 10 June 2024
Dear Donna, thank you for taking the time to leave a review of our wonderful Mid Sussex team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJames saved the day - and the home purchase!
We were buyers of a property listed by Jackson Stops. We experienced some uncertainty towards the end of the conveyancing process and were nervous that the entire sale would fall apart. Thankfully, the communication from James and Ria was positive, consistent, and of high quality. If James said he would contact me by the next morning with news, he did. I credit them with saving the entire purchase. Very grateful for their efforts!
Erin · 11 June 2021
Agent replied · 10 June 2024
Dear Erin, thank you for sharing your experience working with our Barnstaple team. It sounds as if James and Ria drew on their combined experience to keep your negotiation on track. Wishing you every happiness in your new home. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
Trustpilotthe best estate agents around
the best estate agents around, truly a seamless and easy experience, moving/renting/referencing can be really stressful but the team make things really quick and stress free. the girl who moved me into my property is no longer with the company but the level of professionalism is still brilliant. i had a leak which was resolved really quickly, their communication with this issue and in general was 10/10.they really do set an example of how estate agents should be 👏🏼💘
Shauna · 7 November 2024
Agent replied · 24 December 2024
Dear Shauna, we are very pleased to hear that you feel we are the best estate agents around, and that your renting experience was truly seamless and stress free. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotBrilliant service
Huge thanks to Anthony and Lucy at Jackson-Stops Hale. They have been so professional and efficient through out the whole process of selling our home. It is really wonderful to have an estate agent with integrity as well as experience. Anthony has been amazing through the whole process. We felt completely confident and safe in his expertise. The whole team at Hale have been incredible. We are so grateful. Thank you.Geraldine and Mike
Mike · 13 May 2021
Agent replied · 10 June 2024
Dear Geraldine and Mike, thank you for recognising the professionalism and teamwork that goes into selling houses, your words mean a great deal, especially to Anthony and Lucy. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotAll down to Laura and her expertise in…
All down to Laura and her expertise in handling properties to let. We absolutely admire her straight forward common sense approach to letting She handles the transition of properties with ease and installs confidence through out. We are happy using J-Stops but would always want Laura to handle our business
Keith · 15 October 2025
Agent replied · 10 June 2024
Dear Keith, a lovely five star review for Jackson-Stops - thank you, and we will pass on your kind words to Laura. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotFriendly professional and helpful…
Friendly professional and helpful service, nothing was too much trouble and we found the buying experience to be completely hassle free. Matters progressed without any hitches and we were kept fully informed from start to finish and nicely rounded off with a bottle of Champagne on completion. We can thoroughly recommend Ria and James at Jackson-Stops who we feel acted honestly and with great integrity Great service.
David · 11 April 2022
Agent replied · 10 June 2024
Dear David, thank you for taking a moment to review our Barnstaple team. We're delighted their professionalism, communication and experience evidently shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotWonderful Team
I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.
Vicky · 26 November 2025
Agent replied · 25 January 2026
Dear Vicky, we are delighted to read about your positive experience with our lettings team and thank you for your five star review of Jackson-Stops.
★★★★★ 5/5
GoogleWe couldn't of asked for a better agent. James was honest and a pleasure to deal with. We are now in our forever family home and are so grateful for everything James did for us.
Carley · 27 September 2025
★★★★★ 5/5
TrustpilotReliability and efficiency
For over 20 years, JSS has been my reliable agent even when I am miles away. There accounting system is clear and accurate, and my queries are promptly clarified. Above all, my contact officer Ms Margaret Heath has been most efficient and helpful. Thanks a lot to you all.
Liza · 24 October 2023
Agent replied · 10 June 2024
Dear Liza, we're thrilled that you've taken the time to leave a review about the service we have provided over 20 years. We will pass on your wonderful remarks to Margaret. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotSherborne house sale
Very pleasant people,good communication,great negotiation and such a speedy transfer…Highly recommended
Tim · 9 August 2026
Agent replied · 25 September 2026
Thank you so much for such lovely feedback, Tim. We're delighted to hear the team's communication and negotiation made such a difference and that the whole process moved as quickly as it did. Thank you for recommending us, we really appreciate it.
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