Trusted Agent profile · Chelmsford, Essex
★★★★★
1,049 reviews across 1 platform
65 Duke Street, Chelmsford, Essex, CM1 1LW
Part of haart, see every office.
haart's office in Chelmsford, Essex, at 65 Duke Street, is rated 4.8 out of 5 across 1,049 reviews on 1 platform, including 1,049 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
1/5
GooglePromised they had buyers - silly me. Absolutely no communication. Shocking company - no professionalism at all.
Hi Paul, we sincerely apologise for the unsatisfactory experience you feel has been provided, we are always trying to better our service and appreciate all feedback. I understand our area partner Daniel has been in touch to discuss matters, if we can be of any further service please get in touch. Thank you - Mia Richardson , Move Manager
5/5
GoogleGreat experience with Shannon. Easy to approach. Wasn't bothered about me disturbing her anytime of the day. She is great at what she does.
Good Morning Obafunsho, Thank you for your kind words, wishing you all the happiness in your new home Kind regards Shannon Oddy Haart Lettings Chelmsford
5/5
GoogleHad an excellent service from Leah Dowens, she was really helpful and always keep us updated with the process. Highly recommended her service and we are pleased with the service received from Haarts Chelmsford!
Hi Erantha. Thank you for your review, it has been a pleasure dealing with you and I look forward to helping you in the future. Kind regards Leah Downes Haart Estate Agents
5/5
GoogleFantastic company. Sold my house within 48 hours of it going on sale. Kept in touch all the way through. I never had to chase them for anything. They were on top of it all. Pleasure to deal with.
Dear Miranda, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope you're very happy in your new home. Best Regards Damian, James, Max, Mia and Chris
5/5
GoogleDanielle and the lettings teams were excellent, swift professional service. And achieved top money for the property, would highly recommend.
Good afternoon Duncan, thank you for taking the time to leave this lovely review! - Danielle Lloyd, Branch Manager, Haart Lettings Chelmsford
5/5
GoogleReally happy with service received. Delt with Danielle she was professional and always returned my calls and extremely helpful. Thank you for everything
Good afternoon Emma, thankyou for your kind review! I know Danielle wishes you and Terry all the best of luck! - Sophie, Assistant Branch Manager
5/5
GoogleVery pleased with letting service. The agent with whom I dealt was extremely proactive, knowledgeable and professional. He also kept me informed at each stage of the process. Finding a good tenant took less than one week.
Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.
5/5
GoogleAlison at the Chelmsford branch is so professional and can highly recommend.
Good morning Lyanne, thank you for the lovely feedback, its been a pleasure! - Alison Sadler, Senior Property Manager, Haart Chelmsford
5/5
GoogleGood experience, Max from haart was extremely helpful . Thank you guys
Good morning, Thank you for taking the time to leave a review. Kind regards, Maximillian Swift
5/5
GoogleIt was pleasure seeing Mr. Max, a good professional with excellent people skills. Thanks
Hi thanks so much for the great review- Maximilian Swift
5/5
GoogleShannons service was really helpful. Very professional and responsive. I couldn't of asked for a better agent to help me and my partner in finding a property :)PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.
5/5
GoogleVery happy with the haart team, Shannon had my property rented within 2 days at a great price. They kept me updated throughout the process and was really helpful. Thanks guys
Good Morning Luke, Thank you for your kind words, you was a pleasure to help, I look forward to working with you in the future Kind regards Shannon Oddy
5/5
GoogleShane at Hartt Chelmsford was really helpful in getting us set up with viewing. Very accommodating
4/5
GoogleVery helpful and have made the ongoing process a lot easier
Good morning Nick, thank you for the review! - Sophie Stallman, Assistant Branch Manager, Haart Lettings Chelmsford
5/5
GoogleMy first experience with UK lettings agencies was with Haart. The Lettings Team are very supportive and knowledgeable and made our relocation as smooth and painless as possible. The management team are also very good as well. Thanks Haart!!!
Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.
5/5
GoogleAlison at Haart lettings has been indispensable. Fully managed for my property has been worth every penny
Hello Natalie, Thank you so much for your lovely review. I look forward to speaking with you again. Many thanks Alison Sadler Chelmsford Lettings PM
5/5
Googlefantastic service ! restored my faith in good old fashioned quality service and very clear and easy instructions to follow with every step on journey to renting ! Well donePositiveProfessionalism
Good morning Brian, Thank you for leaving such kind words for the team! It has been a pleasure working with you. Kind regards, Lauren Scotton haart Lettings Chelmsford
4/5
GoogleDanielle the lady that helped me and my friend with our first property was very helpful with answer any questions we had no matter how big or small. Good service!PositiveProfessionalism
Good morning Ellouise. Thank you very much for your review! It has been a pleasure to help you both. Kind regards, Danielle Lloyd Haart Lettings Chelmsford.
5/5
GoogleWonderful and punctual viewing by Maximilian Swift
Hi Azhar thanks so much for the review - Maximillian Swift, Residential Sales Consultant
5/5
GoogleShannon has put a lot of hard work and energy in getting the place to us on time. The quality of service and professionalism is second to none. Highly recommended!
Good Morning Tushar, Thank you for your kind words, you have been a pleasure to help you find your new home Kind regards Shannon Oddy Haart Lettings Chelmsford
5/5
GoogleExcellent all round service from Haart and Mia Richardson. Made the selling process so easy. Thank you so much.
Thanks so much for the review Lee, it has been my absolute pleasure! - Mia at haart
5/5
GoogleExcellent service. Constant communication during my rental search. You are an asset to the company, thank you
Good morning Lezanne, thank you so much for the kind review! - Sophie Stallman, Assistant Branch Manager
5/5
GoogleReally nice people, pleasant and professional. Loved to work with them.
Thanks for the five stars Ovi! - haart Chelmsford
5/5
GoogleFollowing our instructions Haarts had two lots of prospective tenants lined up before even the press advert was published. They were business like, courteous and professional at all times at all times and we would use them again.
Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Chelmsford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
