Trusted Agent profile · Chelmsford

Beresfords Writtle reviews in Chelmsford

4.7

★★★★★ Excellent

812 reviews across 2 platforms

1 St Johns Green, Writtle, CM1 3DZ, Chelmsford, CM1 3DZ

Part of Beresfords, see every office.

Beresfords's office in Chelmsford, at 1 St Johns Green, is rated 4.7 out of 5 across 812 reviews on two platforms, including 39 Google reviews rated 4.7.

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4.7 / 5

39

Reviews on Google

This office

Trustpilot logo

773

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Trustpilot

**Review for Amy from Beresfords…

**Review for Amy from Beresfords Property Inspector - 5 Stars**⭐⭐⭐⭐⭐I recently had the pleasure of working with Amy from Beresfords for a property inspection, and I couldn't be more impressed with her professionalism and expertise. From the moment we connected, Amy was incredibly responsive, answering all my questions with patience and clarity.During the inspection, Amy demonstrated an exceptional eye for detail, meticulously going through every nook and cranny of the property. She provided valuable insights about potential issues and how they might affect the property's value. Her thoroughness gave me peace of mind, knowing I was making an informed decision.What stood out the most was Amy's ability to explain complex terms in an easily understandable way. She took the time to walk me through her findings, ensuring I fully grasped the condition of the property. It's clear that she is passionate about her work and genuinely cares about her clients' interests.Furthermore, the report I received afterward was well-structured and comprehensive, including clear photographs and detailed descriptions. It was a fantastic resource that made it easy to reference later.Overall, I highly recommend Amy from Beresfords for anyone in need of a property inspection. Her professionalism, expertise, and dedication to her clients truly set her apart. Thank you, Amy, for making this experience so positive!

Fanthaisticks · 13 November 2024

Agent replied · 22 December 2024

Thank you so much for taking the time to provide us with your detailed feedback following your recent dealings with Amy. It's great that you found her approach professional and throughout your experience she was very responsive. Her attention to detail when preparing her reports is reassuring. As a Company we invest extensive time in providing comprehensive training to our staff. Therefore, when receiving such feedback it is reassuring to know that Amy has put in place all that she has learnt. I know she will be very grateful for all your kind words, as we all are for the continued business that you provide to us.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Top class service

As always Debby and her team do their best to find a suitable tenant and make the experience for me, the landlord, as painless and simple as possible, given the current multitude of complications involved, quite a feat.

John · 16 February 2026

Agent replied · 22 February 2026

Hi John Thank you so much for posting your review. I know our lettings team in Braintree will be extremely grateful for your kind words. As a valued client, we strive to provide the best possible service in searching for the most suitable tenants for our landlords, and in your particular case it is great to know that Debby and her staff were able to overcome any obstacles you had along the way. We very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

I recently dealt with Lauren Mobsby for a contract renewal

I recently dealt with Lauren Mobsby at Beresfords and was very impressed with the level of service provided. Lauren was professional, responsive, and proactive throughout the process. Communication was clear and timely, and any queries were handled efficiently.

Shahjahan · 13 February 2026

Agent replied · 22 February 2026

Hi Shahjahan Thank you for providing your recent feedback. It is great that you have been happy with the service you have received from Lauren during your recent renewal and that she kept you well informed of progress throughout the process. I know she will be extremely grateful for your kind words and it is great that you would not hesitate in recommending her to others. We all very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Fantastic service!!

Abbie was fantastic on her house inspection today. She was prompt on time and very professional. Thank you Abbie look forward to dealing with you again in the future!

DC · 24 April 2026

Agent replied · 23 May 2026

Thank you for providing us with your recent review. I am pleased that Abbie was prompt and efficient during her recent inspection at your property and that you have no hesitation in working with her again in the future. I know she will be very grateful for your kind words. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Best Letting Service

I have been with Beresfords for 5 years renting as a tenant and always had prompt support from them as they managed the property. Recently I have had serious medical issues and on discharge from hospital I was informed that the landlord was no longer going to rent out the property due to their own personal reasons, this for me could not have come at a worse time. Debbie Barnes from Beresfords was nothing short of amazing as she reassured me that they would find another suitable property in the timescale given she displayed empathy and genuine understanding for my situation. She then seeked out a landlord with a property in my complex and made a move possible. Not only was the property and upgrade of my current one it was far more suitable for my personal needs. Then Christine Sorrell took over and managed all the paperwork, what was great about this experience was the level of communication from Christine, she followed up with emails so I was constantly aware of how the proccess was going, this left me with zero anxiety and reassured. From start to finish I was in a new property within 6 weeks of being informed my current tenancy was going to end. I cannot thank Debbie and Christine enough as they really helped me through a challenging period of my life, finding a suitable property, updates throughout. The reassurance given when leaving my previous property has been managed effortlessly also. If I have to move in the future I will only use Beresfords Lettings from now on, no other company is this good!

Matt · 29 October 2024

Agent replied · 22 December 2024

Hi MattI wanted to reply personally to the recent review that you posted. Firstly, I am sorry to learn that you have been unwell and wish you well in your recovery. Clearly the notice to vacate from the landlord came at a very difficult time and I am pleased that you felt our lettings team in Braintree understood your situation and did everything possible to secure a positive outcome. It's great they found you an alternative property to rent very quickly and that everything proceeded without issue, which I am sure taking into consideration recent medical issues, this was very reassuring. I am pleased that you would not hesitate in using our services again, but in the meantime I hope you are very happy living in your new property.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Jazmin Jaycock was extremely helpful…

Jazmin Jaycock was extremely helpful with checkout when my tenants had left the property. Answered any questions I had and helped me quickly and throughly.

Pela · 21 May 2026

Agent replied · 23 May 2026

Hi Pela Thank you for your recent feedback. I was pleased to read that you have found Jazmin to be helpful and efficient whilst assisting with the checkout of your previous tenants. I know she will very much appreciate your kind words and we look forward to assisting you further in the future. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

A Star is Born ! Brilliant Service at Beresfords

We have never let a property before.We walked in off the street and were met by Charlie Richardson.He suggested a flat which turned out to be beautiful and which we have agreed to taking.What we liked especially about Charley was not only that he was so personable but he explained everything with great clarity and respected the fact we were novices never assuming that we knew everything about the procedure.He is a young person with a lovely manner.In short Beresfords are truly fortunate to have such an outstanding employee.Paul and Nicola

Paul · 26 September 2024

Agent replied · 24 October 2024

Hi Paul,Thanks for taking time out to provide us with your detailed feedback. I am pleased that Charlie made a good impression and that you felt he was genuinely interested in assisting you. I know that he will be very grateful for your kind words as we all are for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent service by Hanna Grant.

My wife and I have been landlords of a property that has been fully managed by Beresfords. ( No 14 @ RM3 7UD ) for the last seven years. Our confidence with Beresfords was recently revived whilst dealing with Hanna Grant. She has that enviable ability to be professional yet balanced with a very friendly manner. Thank you Hanna. We wish her every success in her career as she is a great asset to Beresfords..

Brian · 5 December 2024

Agent replied · 22 December 2024

Hi BrianMany thanks for taking the time to provide us with your detailed feedback and it's great that we have been working with you for the last 7 years. I was pleased to read that you have been impressed with the approach of Hannah and we very much recognise the valuable contribution that she makes to our business. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Barbara was very polite,friendly and professional.

Barbara was very polite, professional and friendly, the inspection was carried out quickly and any queries I had, were answered and put my mind at ease.

Paul · 20 April 2026

Agent replied · 24 October 2024

Hi Paul Thank you for your recent feedback. It was great to read that Barbara in our Dunmow lettings department was professional and friendly whilst carrying out her inspection at your property, and that you found the experience to be a positive one. I know Barbara will be grateful for your kind words and we all appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Great service

My fiancée and myself would like to thank Beresfords and all their letting consultants who were involved in finding us our beautiful flat. A special thank you to Debby, Jack, Joe and Christine amongst others for all their hard work and dedication. They are doing a brilliant job and we would definitely like to recommend Beresfords to anyone looking for a property to rent or to buy. Thank you again for all your support and assistance. From Yogesh & Veroshka.

YOGESH · 4 September 2024

Agent replied · 24 October 2024

Hi YogeshI am pleased that our lettings team in Braintree found you a nice apartment to rent. It's great that you felt they did a good job and we very appreciate that you would not hesitate in recommending us to others. We hope you are happy in your new home.Steven BondManaging Director - Residential Lettings

1/5

Trustpilot

Embarrassing sexist inspection

During the last property inspection by James from the Chelmsford branch, he met my partner, who was visiting me from outside the UK, and another friend at my apartment. They knew he was coming and politely left when he knocked so he could conduct the inspection without interruption.However, I was surprised by what followed. Just because he saw their stuff in the apartment, I was accused directly of not staying in the property and letting others live there. I was shocked but tried to stay calm as I hate arguing. Where else could I live if I’m paying over £900 in rent? Yes, I had my partner and friend over to support me during a difficult time, and I didn’t think it would be an issue, which is why I had no problem with him seeing their belongings and laptops in the apartment, as we mostly work remotely. I explained to him that they were only visiting but he kept throwing accusations. He said something about other inspections showing that I have more than one bed in the apartment. This is baffling. So what? I am renting a two-bedroom apartment and how come they never complained to me? Is this about doing a better job than his colleagues who have been inspecting the apartment for years ? Is there not supposed to be a bed in a guest room or second bedroom? I have twin sisters and a daughter who stays with my mum in another city and visits me on some weekends? Am I supposed to put her in a hotel?If he wasn’t happy that I sometimes have people over, we could have had a conversation about it or talked about informing the landlord. I would happily oblige. I have lived here for over 4 years but threatening to repeat his visit the following week to ‘check’ that my stuff is visible is insulting.The most embarrassing part was when he opened my wardrobe, presumably to ‘inspect’ it. That’s just wrong on every level. I’ve had many inspections from Beresfords over the years that I’ve lived in this apartment, and no one has ever touched my stuff. He claimed he didn’t see any of my things lying around, but my belongings, including shoes and important letters, were clearly in the apartment. Did he need to see pink items or tampons lying around to prove that I, a woman, live there? Imagine a nearly 40 year old professional having to show him stilettos to prove I live there even though I have never defaulted in my rent payments. I even informed him that I had called a handyman to change a toilet seat which I had broken a few days back and to fix my dresser but he stated that as a tenant, I should not ‘take over’ the apartment. What does that even mean for crying out loud?? I have always kept the apartment in good condition and even have a cleaner that comes to clean forthnightly. So how does me fixing my broken dresser and a removable toilet seat mean taking over the apartment? Do I need the landlord to fix my personal items?I doubt he would walk into a male tenant’s apartment, start opening wardrobes and drawers, and query him about seeing his girlfriend’s belongings.I’ve already informed him that my father, who lives alone, will be staying with me so I can care for him after his upcoming throat surgery. If James doesn’t like this, then Beresfords is free to take me to civil court. I am not going to leave my elderly father on the streets. This so-called ‘FBI mode’ inspection is just ridiculous. I have already decided to move out after my dad is sorted and find another place to rent in Chelmsford, where I don’t have to feel like I am in boarding school.*NoteI keep editing this review because I remember more of the embarrassing inspection and try to add it. I could go on and on but it is already too long as it is, and so I have decided to leave it as it is. There is no point going back and forth. There are so many positive reviews here but my experience was far from that. I hope others have a more positive‘inspection’.*** Dear Beresford’s, thank you for your reply. Like I previously said, I am not going to be going back and forth with what was said and what wasn’t. I come from a very large family and have a daughter who visits me on some weekends. With all due respect, I will not apologise for having two beds in a 2 bedroom flat. I am also sure lots of tenants have sofas which can also double as beds whether it is in use or not. Anyway, since this is a problem for your agency, like I said I will be moving out as soon as possible and hand the property over in excellent condition. I guess every agent has their own rules and I have never had this sort of problem before. Lesson learnt from this whole situation is to ensure that I rent from a landlord or agent who doesn’t mind me having people around. I really don’t like feeling watched or monitored. Thank you.

Dr · 22 August 2024

Agent replied · 24 October 2024

Dear Dr SloaneI have read the full contents of your recent review have spoken with James and his immediate line Manager and wanted to reply personally.Firstly, I am sorry if you felt James' approach was too intrusive during his recent visit to the property which you currently occupy as a tenant. James and other members of our lettings team undertake hundreds of these types of visits every year. As part of our Service Level Agreements with those landlords who we represent, each related property is visited by us on a periodic basis. These inspections are conducted for various reasons. Firstly, it provides tenants the opportunity to point out any issues that may require attention or air general concerns. Also, we have an obligation to make sure tenants are looking after the properties to an acceptable standard during their tenancies and are complying fully with the terms of their Tenancy Agreements.In isolated instances, whilst on site our staff will identify specific issues which can cause concern. In your specific case it is unusual within a two-bedroom apartment to find beds located in every living space, including the lounge, especially as you are the only person listed on the Tenancy Agreement. During James' visit, when he queried this you explained that your partner and another friend were only visiting which is fine. However, a similar inspection was conducted 9 months prior in November of last year, which also identified two single beds in the lounge, another in one bedroom and a settee/sofa bed in another.Considering that your Tenancy Agreement lists only yourself as a single tenant, then in my view it would not be unreasonable for James to question why there were four beds required over at least a nine-month period, if a partner or friends were only visiting temporarily. In similar scenarios, it would suggest that a tenant could in fact be sub-letting space to help subsidise their rent which would represent a clear breach of their tenancy. James is of the view that at no time did he suggest you were not living in the property, nor did he ask that you open your wardrobe. It was volunteered by yourself to prove to him that you were living in the property. Of course, tenants have the right to have visitors staying with them for short periods of time, but if it is to be for longer periods then an application should be made to the landlord to have such individuals added as ‘Permitted Occupiers.’As agents we have an obligation to ensure that both landlords and tenants comply fully with the terms of their Tenancy Agreement. You assured James that those staying within your property are merely visiting and he accepted that. At no time did he suggest your father was not able to stay temporarily at the property whilst you cared for him.The reason he suggested that another re-visit may be required was to ensure that your visitors that were only in situ for a short period had in fact moved on elsewhere, and in my view it would not be an unreasonable request considering the observations of our personnel over a 9-month period.I hope that my response helps provide a clearer explanation of our role as agents on this occasion, and again I apologise if our actions caused any unnecessary distress.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Awesome!

Hannah was wonderful dealing with the end of the tenancy. The property was left in an unexpected state and she took a lot of care in documenting everything, giving recommendations for next steps and clarifying all my questions and concerns (it was the first time I've rented a property so a lot was still new to me). I've had a lot of great experiences with Beresfords over the last couple of decades, this is yet another one to add to the list!

Adam · 20 August 2024

Agent replied · 24 October 2024

Hi AdamThanks for taking time out to provide us with your feedback on your recent dealings with Hannah. I am pleased that her actions and advice proved useful and it's great that you have had lots of positive experiences in dealing with us over the years.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Chris,Ella and Taylor were great and…

Chris,Ella and Taylor were great and extremely helpful during our move.The whole process was smooth and very professional.They kept us informed throughout the process.

Muhammad · 20 April 2026

Agent replied · 23 May 2026

Hi Muhammad, Thank you for posting your recent review. I am pleased that you have found our lettings team in Upminster to be helpful and informative throughout the process of your move. I know they will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Google

Susie was exceptional during our property negotiations. She was supportive and understanding. She managed our expectations superbly and always kept us informed. She communicated efficiently and demonstrated an excellent balance between financial negotiations and our personal wishes. Susie is a credit to her Branch and performs her role perfectly.

Paul · 1 September 2025

Agent replied · 8 October 2025

Many thanks Paul for the outstanding review for Susie, Branch Manager at our Writtle office. You will have been in very capable hands as Susie has many years of experience and is dedicated to providing the best possible customer care. With her knowledge and expertise she is perfectly placed to deal with any negotiations whilst taking into consideration the circumstances of her clients. She will appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

First class service start to finish

My partner and I could not be happier with Beresfords, in particular Alice! The experience in finding a home was stress-free and we were well informed by Beresfords during the whole process. I love how personable the team had been, whilst maintaining a very professional approach. I can’t sing Alice’s praises highly enough, she helped to keep things moving along, provided updates regularly, and has such a positive outlook. She made sure the whole team were updated so communications with her colleagues were easy as well (Steve was a great help also!) I would definitely recommend Beresfords to anyone looking to find a new home, and am very thankful that Alice made this all happen so easily! Thank you very kindly!

Matt · 10 July 2024

Agent replied · 24 October 2024

Hi MattI wanted to reply to you personally to thank you for taking the time to provide us with such detailed feedback regarding your recent dealings with us. I am so pleased that you found our staff supportive throughout the entire process, especially Alice. It's great that you would definitely recommend Beresfords to others and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent Customer Service

We would like to personally thank Ross Young for the smooth running of the renewal process this year which was carried out in a very professional and timely manner for both Landlord and Tenant. All parties were kept fully informed and updated at all stages which ensured an entirely stress free renewal for all concerned.Well done Ross, keep up the good work and we look forward to working with you in the future.

Julie · 23 October 2024

Agent replied · 22 December 2024

Hi JulieI really appreciate you finding the time to provide us with your feedback following your recent dealings with our tenancy renewals team. It's great that you found the approach of Ross both professional and efficient. It is so important that in such situations all relevant parties involved kept you updated on a regular basis. I know that Ross will be very grateful for your positive comments.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Ross in the Renewals Team at Beresfords…

Ross in the Renewals Team at Beresfords played a key role in resolving a recent rental issue with a tenant. His understanding of current legislation and industry practice significantly contributed to reaching a satisfactory outcome. I really appreciated Ross' professional yet sensitive approach in dealing with this matter.

Christine · 13 September 2026

Agent replied · 23 May 2026

Hi Christine, Many thanks for your recent feedback. I am pleased that Ross was able to help you to resolve recent issues with your tenant, which meant it was cleared up and resolved efficiently with a satisfactory outcome for you. I know he will be very thankful for your kind words regarding his help and assistance with this. Please do not hesitate to contact us again if we can be of any further help in the future. Steven Bond Managing Director - Residential Lettings

5/5

Google

We have just bought a property through Writtle office. We have had an Excellent experience from Susie and her team. Susie went above and beyond to help us to the point of exchange; she was professional informative and courteous. Her patience and a good listening ear helped us through a very Ricky patch. My husband and myself would have no hesitation to recommend Susie and the team again and again Thankyou for your support and encouragement. Mr and Mrs C

Michael · 8 June 2024

Agent replied · 11 November 2024

Thank you Michael for the fantastic review. I am pleased you were impressed with the level of service extended to you by Susie and her team who pride themselves on the quality of their customer care. They will guide and support throughout the journey, always going the extra mile to ensure a transaction progresses through to exchange and completion. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

Great Experience - Rental

Really good and consistent communication from Eleanor and the team at Beresford. It was very easy to arrange a viewing and Rylie kindly showed us around 4 different properties on the day and took time to even show us some places twice. The whole experience went very smoothly and although we didn’t go for a property to due a change in our own circumstances this time, we will hopefully be back in touch and look forward to working with them again in the future.

Meg · 3 June 2024

Agent replied · 24 October 2024

Hi MegMany thanks for providing your positive feedback. I am pleased that our lettings team in Brentwood were able to assist you efficiently in your search for a suitable property. Despite your change in circumstances, we will look forward to assisting you again in the future.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Chris was very helpful.

Chris was very helpful throughout the process. He secured a tenant quickly with a good rental income.

Gillian · 4 May 2026

Agent replied · 23 May 2026

Hi Gillian Thank you for providing us with your recent feedback. I was pleased to read that you found Chris to be efficient and helpful during your recent dealings with him, and that he was able to secure you a suitable tenant quickly. It's great that you would not hesitate in recommending us to others and we very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

1/5

Trustpilot

Beresfords and Sanders cant be trusted. AVOID THEM.

Beresfords reccomend a solicitors called Sanders who are in the same building as themselves. There was a total lack of communication between the two of them from the start. My prospective buyer pulled out of my house sale after a fairly long period of time, and i feel that both parties could have helped me more with alot more communication with me to pre warn me. Just prior to this my solicitor as well as beresfords were keen for me to pay my solicitors fees for the initial searches to be done on my next property.. I paid them over £300 reluctantly as i wasnt sure if the buyer for my house was serious in her purchase of my property. I explained this to both of them as I was worried the buyer could well pull out and i didnt want to take the risk of losing my money. Subsequently the buyer did pull out and now i have to pay the full fee to their solicitors even though theyve done the initial searches. Over £1000. I feel both beresfords estate agents and Sanders Solicitors have let me down alot. I would not reccommend Beresfords or Sanders at all. Im sad to say this as this was my 1st experience of selling my property and its been a bad and expensive experience for me . Both parties cant be trusted. They are liars. Truth.

Mr · 18 April 2024

Agent replied · 24 October 2024

Hi Mr Taylor,Having read your recent review, I am naturally concerned and disappointed with the comments made within. Following a detailed appraisal of your file and subsequent conversations with individuals concerned, it would appear there is further information relating to how events unfolded throughout this transaction. I understand your buyer instructed a central heating and water surveyor to inspect your boiler and this was then condemned, despite you confirming to all members of staff the boiler had been serviced. We reassured your buyer and they stayed with you but when they subsequently asked for a builder to visit the property and you declined, they withdraw from their purchase as this gave them further cause for concern. Please note, it is vital all parties are transparent throughout the process to ensure the smooth progression to exchange. As a result of your frustrations, which were not helped by the reasons I have outlined, the Branch Manager became your main point of contact during this transaction.We appreciate communication with Sanders could have been better and this is disappointing to hear as they are our solicitor of choice. This is unacceptable and we will be providing feedback to ensure this does not happen again. Should you wish to discuss the matter further with me, please feel free to contact me at a.horsley@beresfords.co.uk.Alison Horsley, Customer Service Manager

1/5

Trustpilot

Very disappointing experience

Very disappointing experience. We made an offer on a property and proceeded in good faith, only to discover a significant issue and unable to proceed. I felt it was quite a big issue not to have clarified with the seller. That that knew or didn’t care to know.

A · 10 August 2026

Agent replied · 22 September 2026

Having read the contents of your recent review Aidan, it is disappointing to note the comments made within. I have carried out a detailed appraisal of your file as to how events transpired with the property you intended to purchase and spoken with individuals involved. Please note our internal file notes are recorded in real time as matters progress, outlining conversations by phone and email, and cannot be amended thereafter. When we secured instructions to sell the property you were purchasing, we acted in good faith, obtaining the relevant information from the seller. We had no reason to believe the detail was anything other than accurate and therefore proceeded to market the property. Whilst I can appreciate how frustrated you must have felt upon learning that you were not able to proceed with your intended purchase, this was beyond our control due to circumstances highlighted. We could not have predicted the findings of an independent property survey undertaken by a chartered surveyor. All our buyers are encouraged to gain independent surveys, and this was highlighted to you when our Director of Office addressed your complaint directly. The associated cost forms part of the risk when purchasing a property and when issues are identified, it can affect a buyer’s decision to proceed. I am sorry you could not achieve the outcome you desired but I am confident the office has acted in your best interests. Our sales team work hard to ensure they provide the best possible customer care, and they will be equally disappointed you were unable to progress with your purchase. Should you wish to discuss this matter further, please feel free to contact me on a.horsley@beresfords.co.uk. In the meantime, I wish you well with your property search. Alison Horsley, Customer Service Director

5/5

Trustpilot

Beredford is amazing

Our experience with Beresford has been such an easy journey, Danny was super efficient with our enquiries and was very professional. We let Danny know that this was our first move, and he's been nothing short of patient and understanding with us. We've bombarded him with questions and Danny always responded to us quickly. We met with Eleanor on the day of the viewing and Eleanor was super friendly, and also extremely knowledgable with the property and gave us the reassurance we needed. Thanks guys! It's been great working with you :)

Ms · 5 March 2024

Agent replied · 24 October 2024

Hi MaggieThanks so much for taking time out to provide your detailed feedback. I was pleased to read that Danny and Eleanor have been professional and supportive throughout your lettings journey. I know that they will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Rylie and her team made the whole…

Rylie and her team made the whole process of letting out my property seamless , with great communication, regular updates and advice. An all round pleasant experience

Lee · 11 January 2026

Agent replied · 22 January 2026

Hi Lee Thank you for posting your recent feedback. I was pleased to read that Rylie provided a great service and was able to assist you in making the whole process of renting out your property a much easier one. I know she will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings

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Questions about Beresfords Writtle

How many reviews does Beresfords Writtle have?

Beresfords's Chelmsford office has 812 reviews across two platforms: 39 on Google, 773 on Trustpilot (across the whole business).

What is Beresfords Writtle's rating?

Beresfords Writtle is rated 4.7 out of 5 across all 812 reviews, and 4.7 out of 5 on Google from 39 reviews.

Where is Beresfords's Chelmsford office?

Beresfords Writtle, 1 St Johns Green, Writtle, CM1 3DZ, Chelmsford, CM1 3DZ.

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