5/5
TrustpilotAmazing
Amazing, super efficient and friendly staff
Agent replied · 23 May 2026
Thank you for providing us with your feedback. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
Trusted Agent profile · Chelmsford
Beresfords New Homes & Lands Feed reviews in Chelmsford
★★★★★
779 reviews across 2 platforms
10 Springfield Lyons Approach, Springfield, springfield, CM2 5LB, Chelmsford, CM2 5LB
Part of Beresfords, see every office.
Beresfords's office in Chelmsford, at 10 Springfield Lyons Approach, is rated 4.7 out of 5 across 779 reviews on two platforms, including 20 Google reviews rated 4.8.
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Reviews
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBeresfirds has been simply superb and professional
Beresfirds has really helped us in acquiring this property. The staff is so professional and dedicated. Had good experience with Dominique who has been there since the start till the end. Holly is really helpful and made our journey smooth throughout. Thank you team and we recommend Beresfords to everyone.
Agent replied · 22 October 2024
Hi Raj,So pleased that our lettings team in Colchester ensured everything went through for you without issue and it is great to hear that you found their approach very professional. We all really appreciate your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotProfessional and caring service from…
Professional and caring service from everyone at beresford
Agent replied · 22 September 2026
Hi Cecilia We very much appreciate your kind words and 5-star rating and hope we can assist you further in the future. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotVery helpful staff in particular Ella…
Very helpful staff in particular Ella Gibbins and Phillipa Doe have helped me and my partner move and rent easily. Great experience with Beresfords and friendly faces all around :)
Agent replied · 22 October 2024
Hi Chloe-MaeThanks for taking the time to provide us with your feedback following your recent dealings with our lettings department in Colchester. I am pleased that you had a very positive experience and that you found the application process both easy and smooth.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotBeresfords Property Visit
We had a property visit recently from Beresfords which was a smooth and seamless process. Hannah was thorough, friendly and was so helpful. Thank you!
Agent replied · 22 October 2024
Hi NiromilaThanks for taking time out to provide your feedback. I am pleased that you had a productive visit from Hannah recently and that she was both thorough and friendly. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotThey made my first letting easy…
They made my first letting easy and the staff that attended to me was so helpful and made it easy for me. particularly the staff called Tom was so kind, friendly and also ready to help.
Agent replied · 22 October 2024
Hi TemmyMany thanks for taking the time to post your review. I am pleased that you have found your first experience of renting a property to be a positive one and that our lettings staff were friendly and helpful. I know Tom in particular will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotAmazing reps. Been with them since years and never let down
Exceptional Service from Lauren and the Team.
Agent replied · 22 September 2026
Thank you for providing us with your detailed review. It was great to read that having worked with us for so many years now, you continue to be consistently happy with the service you receive from Lauren and her team, who have always been on hand to answer your queries in a quick and efficient manner. We all very much appreciate your kind words and hope to continue working with you long into the future. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotAbby really helped
Abby really helped me to ensure that as a landlord I had all documents in order, should I need to make a rent protection claim.Thank you Abby
Agent replied · 22 October 2024
Hi KevinThanks for taking time out to provide us with your feedback. I am pleased that Abby assisted you with all the documentation that was required. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotTom has been very professional during…
Tom has been very professional during the process of me renting a property. Very polite and helpful, he went through all details thoroughly and efficiently, I never have trouble getting through to him and he has continued to keep me posted with any updates.Thank you Tom
Agent replied · 22 October 2024
Hi AmWe appreciate you taking time out to provide your feedback, having dealt recently with our lettings department in Chelmsford. I am so pleased that you found Tom helpful and professional throughout the process. We all very much appreciate your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotI have had a fantastic experience with…
I have had a fantastic experience with Beresfords as my property management agency for the past six years. Their team has consistently demonstrated professionalism and integrity, and I wouldn’t trust any other estate agents to represent me. They are prompt in their responses and meticulous in their checks. Recently, I’ve been working with Paul Tuck, who has made my experience as a landlord incredibly easy and stress-free. I highly recommend Beresfords!.
Agent replied · 24 December 2024
Hi AimeeThanks so much for finding a few minutes to provide us with your feedback. It's great that you have been dealing with us for the last 6 years and feel that our team have consistently met your expectations. We very much appreciate the business that you have and continue to provide us, and it's great that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat Experience Renting with Beresfords!
Right from the initial phone call, our experience with Beresfords was pretty seamless. Thomas E was really knowledgeable about local offerings that might suit our needs, to the extent we are now renting a place he suggested that we hadn’t initially inquired about. I found that Beresfords were very easy to get hold of when I had a question (of which I had many!) and were really helpful throughout the whole process. It was also nice to have someone consistent to contact in the office who we had met and helped us until the end. If we were to rent/buy in the future we would definitely consider Beresfords.
Agent replied · 22 October 2024
Hi EmilyThank you so much for taking time out to provide us with your feedback. I am pleased that you were impressed with the approach of our staff from beginning to end and that they were able to answer all of your queries. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat communication and help throughout…
Great communication and help throughout the process
Agent replied · 22 October 2024
Thank you for providing us with your recent feedback. I am pleased that you have been happy with the service you have received and have felt you have been kept well informed throughout. We all very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotVery pleased with the levels of service…
Very pleased with the levels of service from Adam and his team and find they’re always polite, professional and always keep you updated. On this occasion I’m very happy with the with how quickly they have responded.
Agent replied · 22 October 2024
Hi AlunThanks for taking time out to provide us with your positive feedback following your recent dealings with our lettings department in Brentwood. I am so pleased that you found members of the team polite, professional and efficient. I am pleased that we were able to assist you effectively on this occasion and I know the local team will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleWe were very pleased with the service offered by Jane Mann as purchasers of a property marketed by Beresfords Country and Village. Jane made every effort to ensure that all ran smoothly. She chased solicitors on both sides, kept both sides up to date and happy and went the extra mile to help us get there. A refreshingly good encounter with an estate agent. Many Thanks.
Agent replied · 22 October 2024
Hi Benjamin, Thank you so much for taking the time to leave such a great review for Jane Mann from our Country & Village Division. Jane has many years of experience and will do all possible to ensure your transaction goes through smoothly, keeping all parties updated throughout the process. Jane will very much appreciate your 5 star award and kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
TrustpilotEasy communication
Received an informative email related to my tenancy agreement. Lauren was easy to communicate with and had fast responses.
Agent replied · 24 December 2024
Hi NgoziWe appreciate you finding some time to provide us with your feedback. I am pleased that the renewal of your tenancy has progressed smoothly and that Lauren communicated with you both swiftly and efficiently.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat experience
Myself and my fiancée have had a great experience with Beresfords. We would like to thank the whole team for assisting us in finding our home . We really appreciate all your efforts and dedication in helping us out to settle down in our new home. We want to extend our appreciation to Debby , Jack, Joe ,Christine and the whole team.We wish you all the best. From Yogesh and Veroshka.
Agent replied · 22 October 2024
Hi YogeshThank you so much for posting your positive review. It's great that our lettings team in Braintree have been able to find you a suitable property and we hope you will be very happy in your new home. Steven BondManaging Director - Residential Lettings
5/5
TrustpilotLauren has been very helpful with the…
Lauren has been very helpful with the renewal matters for my property. She is very responsive and provides clear answers to my questions.
Agent replied · 22 October 2024
Hi FreyaThanks so much for posting your review. It's great to read that Lauren has been able to make your renewal process a positive one and that she has been quick to respond to any queries you have had. I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotBrilliant Support Throughout
We’ve had a great experience dealing with Lauren. She was friendly, patient, and really clear when explaining the changes to our tenancy. She made the whole process simple and stress-free, and her communication has been excellent throughout.
Agent replied · 22 November 2025
Hi Emma Thank you for your recent feedback. I am pleased that you have been happy with the service provided by Lauren during your recent tenancy and that she explained everything clearly for you, to ensure everything ran as smoothly as possible for you. I know she will be very grateful for your kind words. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotLovely Service!
The agency is fantastic, a great team that consistently provides exceptional service and support. Renting through them has been a seamless and positive experience. Lauren and Katy, in particular, have been outstanding in handling the coordination of our flat with professionalism, efficiency, and care. Their helpfulness and dedication make collaborating with them a pleasure. We’re grateful for all the assistance and highly recommend the agency and their fantastic team!
Agent replied · 24 December 2024
Hi LucreziaI was pleased to read that you have been impressed with the service provided to you by our local lettings team. I know they will all be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotFantastic estate agent!
Natasha was so helpful with all of my enquiries in renting a property, She has made me feel very at ease that there is an agent who will help me with everything i need. She went above and beyond! Thankyou!
5/5
TrustpilotJames was very informative
James was informative, punctual and accommodating.Unfortunately the property I viewed wasn't quite right for me.I look forward to hopefully finding a property via Beresfords over the comming weeks
Agent replied · 22 October 2024
Hi SteveI am pleased that you found James informative, punctual and accommodating during your recent dealings with him and I am in no doubt that he will do all that he can to find you a suitable property to rent as soon as possible.Thanks for taking time out to provide your feedback.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotJames was professional
James was professional, friendly and knowledgeable and understood my requirements. Post visit he contacted me to ensure that i had all the necessary information.
Agent replied · 22 October 2024
Hi Pau,Many thanks for your 5 star award for James who works hard to provide the best possible customer service. He will appreciate your kind comments and look forward to assisting you again in the future.Alison Horsley, Customer Service Manager
5/5
TrustpilotExcellent
Yeah , "I want to express my heartfelt gratitude to the letting team for their exceptional assistance in helping me find my new home. From the moment I reached out to them, they demonstrated professionalism, attentiveness, and genuine care. They took the time to understand my needs and preferences, tirelessly searching for properties that aligned with what I was looking for. Their guidance and support throughout the entire process, from viewing properties to signing the lease, were invaluable. Thanks to their dedication and expertise, I now have a place to call home that exceeds my expectations. I highly recommend the letting team to anyone in search of a seamless and stress-free renting experience. Thank you for your outstanding service!"
Agent replied · 22 October 2024
Hi JohnThank you so much for finding time to provide your feedback following your recent dealings with our local lettings team. I am pleased that you found the approach of our staff both helpful and professional. It's great that they were able to provide you with sound advice and source a suitable property for you to rent. I hope that you are happy in your new home. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotBeresfords Chelmsford team
Great letting experience with Beresfords Chelmsford team. Abby, Ella and Thomas were very kind, helpful and patient with me. Looking forward to moving in to my new flat!
Agent replied · 22 October 2024
Hi IleanaI am so pleased that you had a positive experience when dealing recently with our lettings department at Chelmsford and I am pleased that they were able to find you a suitable property to rent. I hope that you enjoy your time living there.Steven BondManaging Director - Residential Lettings
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Tell us what you need and we'll put you in touch. Beresfords New Homes & Lands Feed hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
