How many reviews does Beresfords New Homes & Lands Feed have?

Beresfords's Chelmsford office has 779 reviews across two platforms: 20 on Google, 759 on Trustpilot (across the whole business).

What is Beresfords New Homes & Lands Feed's rating?

Beresfords New Homes & Lands Feed is rated 4.7 out of 5 across all 779 reviews, and 4.8 out of 5 on Google from 20 reviews.

Trusted Agent profile · Chelmsford

Beresfords New Homes & Lands Feed reviews in Chelmsford

Q: Where is Beresfords's Chelmsford office?

Beresfords New Homes & Lands Feed, 10 Springfield Lyons Approach, Springfield, springfield, CM2 5LB, Chelmsford, CM2 5LB.

4.7

★★★★★ Excellent

779 reviews across 2 platforms

10 Springfield Lyons Approach, Springfield, springfield, CM2 5LB, Chelmsford, CM2 5LB

Part of Beresfords, see every office.

Beresfords's office in Chelmsford, at 10 Springfield Lyons Approach, is rated 4.7 out of 5 across 779 reviews on two platforms, including 20 Google reviews rated 4.8.

4.8 / 5

Reviews on Google

This office

759

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Help With Our Deposit Return

After checkout, Jazmin supported us throughout the whole deposit return process and communicated very well between us and the landlord. Thanks to her help and professional handling of the discussions, we received our full deposit back. She was always responsive, helpful, and understanding.

Baris · 7 May 2026

Agent replied · 23 May 2026

Hi Baris Thank you for posting your recent review. It was great to read that Jazmin has been instrumental in the handling of the return of your deposit, keeping you up to date and well informed of proceedings throughout. I know she will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

I’ve been looked after & treated well…

I’ve been looked after & treated well during the process of finding a new place to live. I would definitely recommend this lettings agency to other people

Daniel · 27 August 2026

Agent replied · 22 September 2026

Hi Daniel Thank you for providing us with your recent review. I am pleased that you have been happy with the service provided to your during your recent search for a suitable property to rent. It's great that you would not hesitate in recommending us to others and we all very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Lauren Johnson & Team were excellent

Lauren Johnson and the rental team were excellent. They kept me in the loop throughout and were very thorough in dealing with my requirements. Would highly recommend.

Christian · 24 August 2026

Agent replied · 22 October 2024

Hi Christian Thank you for providing us with your recent review. I am pleased that Lauren has been efficient and informative during your recent dealings with her and it is great that you would not hesitate in recommending us to others. We very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

5 Star Review for Kris!

I cannot praise Kris Murrells at the Chelmsford branch enough for his exceptional service in the lettings team. Kris went above and beyond, proactively chasing every enquiry and guiding me seamlessly through the entire process. His efficiency and dedication made the entire experience a breeze. I cannot recommend working with Kris enough if you're in search of a new home. He truly made the difference. Thank you, Kris!

Taj · 7 September 2023

Agent replied · 22 October 2024

Hi Taj,Thank you for your feedback regarding our lettings team in Chelmsford, but especially regarding Kris who you found helped make the whole process stress free and seamless, during your search for a suitable property to rent. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Recommendation of Beresfords Letting Team

Sian and Danny have been professional, helpful and efficient throughout the whole process. I would highly recommend the Beresfords letting team.

Lauren · 25 September 2026

Agent replied · 10 October 2026

Hi Lauren, Thank you for providing us with your recent review. I am pleased that you were happy with the service provided to you by Danny and Sian in our Witham office who were supportive and professional throughout your dealings with them. It's great that you would not hesitate in recommending us to others and we very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Great customer experience

I saw some properties advertised by Beresford. Made contact and one of their property consultant, Hannah Grant responded. She called me to get my specific requirements for my next rental property and she understood what I needed. After our initial chat, Hannah was on the ball. She was passionate and hard working always alerting to new properties not even on the market yet. She put me first and would call me as soon as a property (she knew I would like) was available to view. Showed me great customer services. I thoroughly enjoyed working with her and would return when in search of my next property.

Christine · 29 June 2022

Agent replied · 22 October 2024

Hi ChristineThank you for taking the time to post your detailed review. I was pleased to read your positive comments regarding Hannah and it is great that as a result of your recent experience you would consider using Beresfords again in the future. Also, many thanks for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

A very happy customer!

I am delighted to say that when I chose Beresfords to act on my behalf to sell my property I made a very smart move. I dealt with Josh Auger in the Chelmsford office mainly although any other members of staff I spoke to were equally efficient and polite. I just got to know that Josh was working hard for me whether I heard from him or not. Over the years I have become tired of chasing Estate Agents for news or action. Not the case with Beresfords!Josh was always one step ahead with his polite no nonsense approach- efficiency personified.If I left a message there was no waiting for a week or more for a response- it was immediate. I'm writing this before I have even exchanged which you might think is a leap of faith but I have every confidence in Josh, the team and the company, with its old fashioned values, to see my job through to the end. If it can be done I trust Beresfords to do it.Thanks to you all for restoring my faith in personal service and good old fashioned values.

Andrea · 28 June 2022

Agent replied · 22 October 2024

Hi Andrea,Many thanks for taking the time to leave such a great review for the team at our Chelmsford office, and in particular Josh. It is pleasing to hear you have been impressed with the level of service extended to you as the team are all committed to delivering the best possible customer care. They will keep our clients updated regularly to ensure the sales process is as stress-free as possible, guiding and supporting throughout the journey. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.Alison Horsley, Customer Service Manager

5/5

Trustpilot

Flat Inspection

Sarah was great today when she did our inspection. Friendly and approachable she asked if we had any issues with the flat. When taking photos was mindful that my partner was working from home. She noticed our kitchen tap was dripping slightly and noted it so water wouldn't be wasted. A small detail which she picked up on and wanted to help sort. She did everything to a high standard and was respectful looking around the flat. Sarah is a great asset to your team at the Chelmsford Beresfords branch.

Natalie · 8 June 2022

Agent replied · 22 October 2024

Hi NatalieThanks for posting your review.I am pleased that Sarah's approach when visiting your property met your expectations and I know that she will be very grateful for your kind words an 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Thoughts from a property virgin

Tessa and the team in lettings have been nothing but a joy to work with for the last 12 months.This was my first buy to let property and Tessa took her time, explaining everything to me clearly and concisely, avoiding all the pitfalls and helping me every step of the way, the fully managed service meant i never had to worry about the tenant in my property, who was checked and refferenced before entering and was put in constant contact if any issues arrose.I cant thank Tessa, Sarah, Dominique and the rest of the team enough for their hard work and service.

Thom · 7 June 2022

Agent replied · 22 October 2024

Hi ThomThank you so much for taking the time to post your recent review. We are all delighted that you have chosen Beresfords as your letting agent for your first buy to let venture. It is great that you felt supported throughout the process by Tessa and the rest of our lettings team in Colchester and I hope that we can continue to act for you for many years to come.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent and fast services

Excellent and fast services. My experience with Beresford letting has been a great and easy process. Great value for their services. Thanks to Chris and Abby for giving useful information and thanks to all the staff in Beresford letting. I really appreciate it. God bless you all and keep on with your hard works

Margaret · 23 May 2024

Agent replied · 22 October 2024

Hi MargaretThank you for providing your feedback following your recent dealings with your local Beresfords lettings team. I was pleased that your experience was a positive one and I know the team will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Tenancy Check Out- Charlotte

We have just moved out of the flat we rented for 2 years, Charlotte was our point of contact throughout the process and has been amazing! She was at the end of the phone to answer any questions and give advice, she has been super helpful at a stressful time!

Remi · 19 September 2025

5/5

Trustpilot

Beresfords Review

We was with Beresfords as tenants for one year, and was very impressed with the Customer Service shown by our Inventory Clerk (Melissa McGaughin) throughout our Tenancy. Melissa listened to our concerns and always gave time for any questions to be answered. When she conducted her Inspections, she was always polite, friendly and very respectful of the home. We had dealings with some other agents at Beresfords, where Customer Service sometimes came across rather poor at times when help was needed. Melissa was no doubt the best. Thank you Melissa, you make a great agent! - From all of us!

RN · 11 April 2022

Agent replied · 22 October 2024

Hi RNMany thanks for taking the time to post your detailed review. I am pleased that you found Melissa's approach professional and that she listened to any concerns you had.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Long term tenancy customer

I have been a tenant of Beresfords since I moved back to Essex in 2018; At two properties. The second they went out of their way to find for me - All in all my interactions with their offices, especially Chelmsford have always left me a satisfied customer. They are thorough, dilligent and professional. Even with problems. Moving on out of the market - glad I went with them back in 2018.

John · 1 February 2023

Agent replied · 22 October 2024

Hi JohnI just wanted to respond personally to thank you for your detailed feedback and I am pleased that you found your experience of dealing with us as a tenant over a number of years positive, and that throughout our staff were diligent and professional. On behalf of all our staff that dealt with you, can we offer our very best wishes to you for the future.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent communication and customer focused

Excellent communication and customer service from Lauren regarding my tenancy query, clear and concise information provided.

Travis · 8 October 2026

Agent replied · 13 October 2026

Hi Travis Thank you for providing us with your recent review. I am pleased that you felt Lauren provided you with clear and concise responses to your queries surrounding your tenancy. I know she will very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Chelmsford rental .

I have been very impressed with the professional approach of the whole rental team at Beresford Chelmsford . Cameron and Tom wasted no time in organising viewings and helped me with the final decision on prospective tenants . Abby Johnson has been polite ,efficient and has been an excellent communicator throughout the process.

Jimmy · 17 May 2024

Agent replied · 22 October 2024

Hi JimmyThanks for taking time out to provide us with your feedback. I am pleased that you have been impressed with the professional approach of our lettings team in Chelmsford and it is great that we have managed to find suitable tenants for you. I know the entire team will be very grateful for your kind words, as we all are for the 5 star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

The whole team at Shenfield Beresfords…

The whole team at Shenfield Beresfords (especially Wendy!) are so helpfull and really put you at your ease through every step of selling your house in a really friendly way.They keep you fully informed of every step, nothing is too much trouble when you are having a few doubts! From the first visit to value your house and finally holding an open day where on the first day I was made an offer.I would thoroughly recomend them, best in Essex

Liz · 22 February 2022

Agent replied · 22 October 2024

Hi Liz, Many thanks for the 5 star review and positive comments for the team at our Shenfield office, and in particular Wendy. I am pleased to hear you were impressed with the level of service extended to you, as the team work really hard to provide the best possible customer care. They will guide and support from the first point of contact through to exchange and completion, keeping all parties regularly updated. Thank you for the recommendation, we look forward to assisting you again in the future.Alison Horsley, Customer Services Manager

5/5

Trustpilot

The staff in Beresfords lettings

The staff in Beresfords lettings Department have been very professional & helpful in all matters relating to the change of tenancy in my property.

JohnKing · 5 August 2026

Agent replied · 22 September 2026

Hi John Thank you for providing us with your recent feedback. I am pleased that you have found our lettings team to be helpful and informative during your recent change of tenancy within your property. We all very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Ella was fantastic to work…

Ella was fantastic to work with professional, reliable, and approachable throughout the process. Everything was handled efficiently and with great attention to detail, making the experience smooth and stress-free. Highly recommend her services! Thank you Berestfords Team 🙌

Sachera · 18 December 2024

Agent replied · 24 December 2024

Hi SacheraI appreciate you finding the time to provide us with your feedback. I am pleased that Ella was professional, reliable and approachable throughout your process of renting a property. Our ultimate objective is to make such an experience smooth and stress free for our customers. We all very much appreciate the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

We are extremely pleased with the…

We are extremely pleased with the service that we have received so far.Abby has been extremely professional, helpful and precise with the service she has provided to us so far. She's been Brilliant. Similarly Cameron and James have also been brilliant throughout. Thank you all so very much!

J · 8 July 2024

Agent replied · 22 October 2024

Thank you so much for taking the time to provide us with your feedback. It's great that you have found Abby helpful and professional throughout, as have other members of our lettings team. We all very much appreciate the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

James was a massive help throughout he…

James was a massive help throughout he made the process extremely efficient for my partner and I, he was always available to answer any queries regarding referencing and the property that I am now moving into. And a thank you to Abby for all the work she has done behind the scenes as well!

Paul · 12 March 2024

Agent replied · 22 October 2024

Hi PaulThanks for your feedback following your recent dealings with our lettings team in Chelmsford. I am pleased that your experience was a positive one and that both James and Abby in particular proved helpful and efficient throughout.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great team !!

Everyone I have dealt with have been very professional and supportive. I will Definitely do business with this company again in the future.

Ben · 8 August 2026

Agent replied · 22 September 2026

Hi Ben Thank you for your recent review. It was pleasing to read that you have been impressed with the service you have received from our lettings team and it is great to know that you wouldn't hesitate to use us again. We all very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Amazing service from the whole team.at…

Amazing service from the whole team.at beresfords. Sourced quality Tenants for my property have kept me updated throughout the whole process. have used this agent for many years and will not change thank you everyone

D · 14 May 2026

Agent replied · 23 May 2026

Thank you for providing us with your feedback. It was great to read that you have been consistently happy with the service you receive from our Company, after working with us for many years now, and we look forward to continuing working with you for many more years to come. We all very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

thank you james it has been a pleasure…

thank you james it has been a pleasure having you help us find new tenants - you have been so professional and kept us updated all the time - we will definitely continue to use beresfords forball our lettings

Deborah · 13 April 2026

Agent replied · 22 October 2024

Hi Deborah Thank you for providing us with your feedback. I was pleased to read that James provided you with a professional service in seeking new tenants and that he kept you well informed throughout the process. We all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

My experience with Beresfords Lettings…

My experience with Beresfords Lettings is nothing short of splendid. The staff are kind, polite and very professional that can go to any length to assist you with any issue or questions that you may have. I personally dealt with Charlie and Emma who were so fantastic!

Mr · 18 July 2024

Agent replied · 22 October 2024

Hi MahmoudI really appreciate you taking the time to provide us with your feedback following your recent dealings with our local lettings department who cover the Havering Borough. It's great that you found their approach kind, polite and professional and that they went above and beyond to assist you. I know the entire team will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

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