Beresfords New Homes & Lands Feed reviews in Chelmsford

★★★★★ 5/5

Trustpilot

Debby and her A Team!

As usual Debby and her team gave us a first class service in finding a new tenant. We have been with Beresfords for some years now and would not think of changing. Peace of mind and good advice is what we get.

Susan · 30 April 2026

★★★★★ 5/5

Trustpilot

Great people skills

To be honest some estate agents are not interested in lettings. Beresfords were really good. I needed either new build on the market or refurbished on the market. And to where I needed and wanted to live. The communication was second to none, always keeping myself up to date. The people skills were great and that’s all you want in life. I am being honest the other estate agents local to me , we’re not really helpful, and the communication skills were some what lacking and definitely did not understand what I was looking for. Maybe they were having a bad day. Or that’s them in general. Definitely recommend Beresfords as all we want in life is an easy experience and good communication face to face, ten out of ten for me 👍.

Mark · 4 July 2026

★★★★★ 5/5

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Barbara was fantastic as usual

Barbara was fantastic as usual - offering an efficient and professional service that is second to none.

Jane · 28 September 2026

★★★★★ 5/5

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Thorough

Barbara was so thorough and clearly talked through the findings and my options when my tenants checked out.

Carole · 18 September 2026

★★★★★ 5/5

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Always pleasure to work with this…

Always pleasure to work with this estate agency - Jazmin has been extremely helpful and speedy to deal with check out procedure.Thank you once again.

Egle · 30 July 2026

★★★★★ 5/5

Trustpilot

Beresfords was recommended to me by a…

Beresfords was recommended to me by a friend and indeed they did not disappoint. The staff was very good in informing me every step of the way with the marketing process, always available either in their office and responding quickly to my email enquiries. Finally my property was let out within three weeks which was above my expectations and an excellent result.

Emilia · 4 October 2026

★★★★★ 5/5

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Barbara was professional and friendly…

Barbara was professional and friendly and made me feel at ease in my home.

Dee · 22 September 2026

★★★★★ 1/5

Trustpilot

Tried numerous time to book a viewing…

Tried numerous time to book a viewing with this company. Beresford. But they insist that I cannot unless I use their own mortgage advisor / broker. They constantly want to upscale me with their services. Rather than focus on what I am asking for. So hit a brick wall . Cannot view the house to make an offer on it. Time wasters.

John · 22 September 2026

★★★★★ 5/5

Trustpilot

Efficient and helpful

Jazmin was efficient and helpful in dealing with various checkout and maintenance issues leading up to the arrival of a new Tennant. She responded quickly to my various questions and kept me informed of progress.

Paul · 23 April 2026

★★★★★ 5/5

Trustpilot

Professional and clear

Having dealt with Lauren for many years, she still continues to answer all my questions clearly. I would definitely recommend them to anyone looking for a reliable and helpful estate agent. Thanks Lauren :-)

Danielle · 16 April 2026

★★★★★ 5/5

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100% experts

I recently moved into my new home with the help of this exceptional letting agency, and I’m incredibly grateful for the smooth and professional service I received.A special mention goes to Lauren T, who made the property viewing process so seamless. She was knowledgeable, approachable, and took the time to address all my questions, making me feel confident about my decision.I’d also like to thank William and Ella, who were amazing in handling the documentation and other administrative matters. They ensured everything was completed efficiently, kept me updated throughout, and made what could have been a stressful process feel completely manageable.The entire team was friendly, responsive, and dedicated to providing excellent service. I highly recommend them to anyone looking for a reliable letting agency. Thank you, Lauren, William, and Ella, for making my move such a positive experience!

Pavithra · 18 December 2024

★★★★★ 5/5

Trustpilot

Best Service

I recently had the pleasure of working with Beresfords, and I wanted to share my feedback. My experience was excellent, particularly due to the professionalism and support provided by Natasha Haywood.Natasha was attentive, knowledgeable, and always available to address my queries throughout the process. She ensured everything went smoothly and kept me informed at every step. Her friendly and professional approach made the entire experience stress-free and enjoyable.Thank you for providing such outstanding service. I will definitely recommend Beresfords to others and would be happy to work with you again in the future.Kind regards,Anwar Hussin

Anwar · 13 December 2024

★★★★★ 5/5

Trustpilot

**Review for Amy from Beresfords…

**Review for Amy from Beresfords Property Inspector - 5 Stars**⭐⭐⭐⭐⭐I recently had the pleasure of working with Amy from Beresfords for a property inspection, and I couldn't be more impressed with her professionalism and expertise. From the moment we connected, Amy was incredibly responsive, answering all my questions with patience and clarity.During the inspection, Amy demonstrated an exceptional eye for detail, meticulously going through every nook and cranny of the property. She provided valuable insights about potential issues and how they might affect the property's value. Her thoroughness gave me peace of mind, knowing I was making an informed decision.What stood out the most was Amy's ability to explain complex terms in an easily understandable way. She took the time to walk me through her findings, ensuring I fully grasped the condition of the property. It's clear that she is passionate about her work and genuinely cares about her clients' interests.Furthermore, the report I received afterward was well-structured and comprehensive, including clear photographs and detailed descriptions. It was a fantastic resource that made it easy to reference later.Overall, I highly recommend Amy from Beresfords for anyone in need of a property inspection. Her professionalism, expertise, and dedication to her clients truly set her apart. Thank you, Amy, for making this experience so positive!

Fanthaisticks · 13 November 2024

★★★★★ 5/5

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Fantastic service!!

Abbie was fantastic on her house inspection today. She was prompt on time and very professional. Thank you Abbie look forward to dealing with you again in the future!

DC · 24 April 2026

★★★★★ 5/5

Trustpilot

Best Letting Service

I have been with Beresfords for 5 years renting as a tenant and always had prompt support from them as they managed the property. Recently I have had serious medical issues and on discharge from hospital I was informed that the landlord was no longer going to rent out the property due to their own personal reasons, this for me could not have come at a worse time. Debbie Barnes from Beresfords was nothing short of amazing as she reassured me that they would find another suitable property in the timescale given she displayed empathy and genuine understanding for my situation. She then seeked out a landlord with a property in my complex and made a move possible. Not only was the property and upgrade of my current one it was far more suitable for my personal needs. Then Christine Sorrell took over and managed all the paperwork, what was great about this experience was the level of communication from Christine, she followed up with emails so I was constantly aware of how the proccess was going, this left me with zero anxiety and reassured. From start to finish I was in a new property within 6 weeks of being informed my current tenancy was going to end. I cannot thank Debbie and Christine enough as they really helped me through a challenging period of my life, finding a suitable property, updates throughout. The reassurance given when leaving my previous property has been managed effortlessly also. If I have to move in the future I will only use Beresfords Lettings from now on, no other company is this good!

Matt · 29 October 2024

★★★★★ 5/5

Trustpilot

Jazmin Jaycock was extremely helpful…

Jazmin Jaycock was extremely helpful with checkout when my tenants had left the property. Answered any questions I had and helped me quickly and throughly.

Pela · 21 May 2026

★★★★★ 5/5

Trustpilot

A Star is Born ! Brilliant Service at Beresfords

We have never let a property before.We walked in off the street and were met by Charlie Richardson.He suggested a flat which turned out to be beautiful and which we have agreed to taking.What we liked especially about Charley was not only that he was so personable but he explained everything with great clarity and respected the fact we were novices never assuming that we knew everything about the procedure.He is a young person with a lovely manner.In short Beresfords are truly fortunate to have such an outstanding employee.Paul and Nicola

Paul · 26 September 2024

★★★★★ 5/5

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Excellent service by Hanna Grant.

My wife and I have been landlords of a property that has been fully managed by Beresfords. ( No 14 @ RM3 7UD ) for the last seven years. Our confidence with Beresfords was recently revived whilst dealing with Hanna Grant. She has that enviable ability to be professional yet balanced with a very friendly manner. Thank you Hanna. We wish her every success in her career as she is a great asset to Beresfords..

Brian · 5 December 2024

★★★★★ 5/5

Trustpilot

Barbara was very polite,friendly and professional.

Barbara was very polite, professional and friendly, the inspection was carried out quickly and any queries I had, were answered and put my mind at ease.

Paul · 20 April 2026

★★★★★ 5/5

Trustpilot

Excellent service

I have been dealing with with Ross at Beresfords property agents. He has been patient, kind, helpful, polite and very informative. No questions were unanswered and he has been diligent and competent. I would fully recommend him if you are needing advise with buying/selling a property. Excellent service!!! 👍

Sue · 9 October 2026

★★★★★ 5/5

Trustpilot

Great service

My fiancée and myself would like to thank Beresfords and all their letting consultants who were involved in finding us our beautiful flat. A special thank you to Debby, Jack, Joe and Christine amongst others for all their hard work and dedication. They are doing a brilliant job and we would definitely like to recommend Beresfords to anyone looking for a property to rent or to buy. Thank you again for all your support and assistance. From Yogesh & Veroshka.

YOGESH · 4 September 2024

★★★★★ 1/5

Trustpilot

Embarrassing sexist inspection

During the last property inspection by James from the Chelmsford branch, he met my partner, who was visiting me from outside the UK, and another friend at my apartment. They knew he was coming and politely left when he knocked so he could conduct the inspection without interruption.However, I was surprised by what followed. Just because he saw their stuff in the apartment, I was accused directly of not staying in the property and letting others live there. I was shocked but tried to stay calm as I hate arguing. Where else could I live if I’m paying over £900 in rent? Yes, I had my partner and friend over to support me during a difficult time, and I didn’t think it would be an issue, which is why I had no problem with him seeing their belongings and laptops in the apartment, as we mostly work remotely. I explained to him that they were only visiting but he kept throwing accusations. He said something about other inspections showing that I have more than one bed in the apartment. This is baffling. So what? I am renting a two-bedroom apartment and how come they never complained to me? Is this about doing a better job than his colleagues who have been inspecting the apartment for years ? Is there not supposed to be a bed in a guest room or second bedroom? I have twin sisters and a daughter who stays with my mum in another city and visits me on some weekends? Am I supposed to put her in a hotel?If he wasn’t happy that I sometimes have people over, we could have had a conversation about it or talked about informing the landlord. I would happily oblige. I have lived here for over 4 years but threatening to repeat his visit the following week to ‘check’ that my stuff is visible is insulting.The most embarrassing part was when he opened my wardrobe, presumably to ‘inspect’ it. That’s just wrong on every level. I’ve had many inspections from Beresfords over the years that I’ve lived in this apartment, and no one has ever touched my stuff. He claimed he didn’t see any of my things lying around, but my belongings, including shoes and important letters, were clearly in the apartment. Did he need to see pink items or tampons lying around to prove that I, a woman, live there? Imagine a nearly 40 year old professional having to show him stilettos to prove I live there even though I have never defaulted in my rent payments. I even informed him that I had called a handyman to change a toilet seat which I had broken a few days back and to fix my dresser but he stated that as a tenant, I should not ‘take over’ the apartment. What does that even mean for crying out loud?? I have always kept the apartment in good condition and even have a cleaner that comes to clean forthnightly. So how does me fixing my broken dresser and a removable toilet seat mean taking over the apartment? Do I need the landlord to fix my personal items?I doubt he would walk into a male tenant’s apartment, start opening wardrobes and drawers, and query him about seeing his girlfriend’s belongings.I’ve already informed him that my father, who lives alone, will be staying with me so I can care for him after his upcoming throat surgery. If James doesn’t like this, then Beresfords is free to take me to civil court. I am not going to leave my elderly father on the streets. This so-called ‘FBI mode’ inspection is just ridiculous. I have already decided to move out after my dad is sorted and find another place to rent in Chelmsford, where I don’t have to feel like I am in boarding school.*NoteI keep editing this review because I remember more of the embarrassing inspection and try to add it. I could go on and on but it is already too long as it is, and so I have decided to leave it as it is. There is no point going back and forth. There are so many positive reviews here but my experience was far from that. I hope others have a more positive‘inspection’.*** Dear Beresford’s, thank you for your reply. Like I previously said, I am not going to be going back and forth with what was said and what wasn’t. I come from a very large family and have a daughter who visits me on some weekends. With all due respect, I will not apologise for having two beds in a 2 bedroom flat. I am also sure lots of tenants have sofas which can also double as beds whether it is in use or not. Anyway, since this is a problem for your agency, like I said I will be moving out as soon as possible and hand the property over in excellent condition. I guess every agent has their own rules and I have never had this sort of problem before. Lesson learnt from this whole situation is to ensure that I rent from a landlord or agent who doesn’t mind me having people around. I really don’t like feeling watched or monitored. Thank you.

Dr · 22 August 2024

★★★★★ 5/5

Trustpilot

Awesome!

Hannah was wonderful dealing with the end of the tenancy. The property was left in an unexpected state and she took a lot of care in documenting everything, giving recommendations for next steps and clarifying all my questions and concerns (it was the first time I've rented a property so a lot was still new to me). I've had a lot of great experiences with Beresfords over the last couple of decades, this is yet another one to add to the list!

Adam · 20 August 2024

★★★★★ 5/5

Trustpilot

Chris,Ella and Taylor were great and…

Chris,Ella and Taylor were great and extremely helpful during our move.The whole process was smooth and very professional.They kept us informed throughout the process.

Muhammad · 20 April 2026