5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Carolyn Thankyou for taking the time to leave 5 stars for our team at Writtle. We look forward to working with you again in the future.
Trusted Agent profile · Chelmsford
Beresfords Chelmsford reviews
★★★★★
762 reviews across 2 platforms
1 St. Johns Green, Writtle, Chelmsford, CM1 3DZ
Beresfords's office in Chelmsford, at 1 St. Johns Green, is rated 4.6 out of 5 across 762 reviews on two platforms, including 39 Google reviews rated 4.7.
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Tell us what you need and we'll put you in touch. Beresfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
Reviews
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
Google1/5
TrustpilotUnprofessional and deceptive.
Rating only, no written review.
Agent replied · 10 June 2024
Hi Ahsan,It has recently been bought to my attention you have left this review on Trust Pilot which is not a site we subscribe to. I am disappointed with your comments following my correspondence via email earlier this year, to which you failed to respond. At the time I explained there appeared to have been confusion with regards to a viewing you requested. Following investigation of this matter, I was disturbed to learn a member or our staff had been subjected to abusive language, which we will not tolerate under any circumstances. Alison Horsley, Customer Services Manager
1/5
TrustpilotAVOID RENTING FROM THIS COMPANY
Rating only, no written review.
Agent replied · 10 June 2024
Hi LorriAlthough we do not subscribe to Trustpilot, we have been made aware of your recent 1 star review. Unfortunately, your comments were brief and I am keen to find out more about your recent experience of dealing with us.We put a strong emphasis on customer service, and with hundreds of 5 star reviews on another renowned platform we are always disappointed to learn of any client who has been unhappy with the service they have received. You can tell me more by e-mailing: sb@beresfords.co.uk and I can then investigate further.Steven Bond - Managing DirectorResidential Lettings
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Dear Charlotte, Many thanks for the 5 star review for our XXXX office, it is much appreciated. We hope to assist you again in the future. Alison Horsley, Customer Services Manager.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Beresfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
