Belvoir Chelmsford reviews from tenants

★★★★★ 5/5

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Tenant review

We rented for approximately 6 years with the Chelmsford branch. I found them all to be very helpful and any repairs were carried out in a timely fashion. The contractors instructed were always professional and friendly. At the checkout Paul Murphy was extremely helpful and went above and beyond my expectations as the cleaning company we had instructed failed to clean the property to the correct standard. With his help speaking with the third party cleaning agent we managed to get the property back to an acceptable standard and recieved our full deposit back. I would recommend this branch to new tenants looking to rent.

Gemma · 1 February 2017

★★★★★ 5/5

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Quiçk Resolution

I have been with Belvoirs as a tenant for 11 years and never left a review before! I will say the team they have now is a great team. Always professional, resolve issues quickly and communication is great. Especially Lauren who is extremely professional and timely with any problems. Thanks guys.

Jennie · 11 February 2025

★★★★★ 4.9/5

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Faulty window lock

Rang Belvoir explained the situation and being ground floor window not secure Leanne was extremely helpful and got a contractor out to fix the problem within days

Deb · 9 May 2025

★★★★★ 5/5

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Great problem solving

We recently had an electrical issue in our rental property, and were very pleased with how efficiently the agency handled it. They responded swiftly to our concern and arranged for a professional to come over promptly. The issue was fixed quickly and effectively, and we really appreciated their communication and care throughout the process, very pleased with their service and the way they prioritised fixing this issue.

Ion · 12 February 2025

★★★★★ 5/5

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Knowledgeable, professional, helpful

So being new to renting I went into this with eyes wide open. Belvoir, and specifically Tony Pepper patiently reviewed my personal situation and explained all the steps. Very friendly and courteous throughout the outcome is that Tony has helped me secure my perfect apartment. I highly recommend for anyone looking to rent

Peter · 8 February 2018

★★★★★ 1/5

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very poor

This letting agency is all about money, (taking yours), they constantly need chasing, you can only trust email as proof of issue or concern as they will deny conversations about issues, and attention to detail or due diligence (you have to trust yourself), they left us with the previous tenants debts, and wanted nothing at all to do with this, took us 6 months and hundreds of pounds of our own money and time to resolve, on return of the property they wanted more the guidelines to permitted as the owner wanted to better the property at our expense... Really do stay away from this Franchise go to a well established letting agent (its worth it)

Luke · 29 April 2016

★★★★★ 5/5

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Super service and advice from very friendly and professional staff.

My partners daughter is from N Ireland and was looking for a rental property in Chelmsford. The assistance and advice given was second to none. The advised property has been secured and is very suitable to a young singe female..

STEPHEN · 2 August 2018