Trusted Agent profile · Chelmsford
Verified
★★★★★
877 reviews across 2 platforms
5-7 Baron Road, South Woodham Ferrers, Chelmsford, CM3 5XQ, CM3 5XQ
Balgores South Woodham Ferrers's office in Chelmsford, at 5-7 Baron Road, is rated 4.6 out of 5 across 877 reviews on two platforms, including 151 Google reviews rated 4.8.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleWe recently completed our move which was part of a chain of six. Marie kept us constantly updated and was proactive in obtaining information, chasing where appropriate. We would have no hesitation in recommending Balgores.
Good afternoon, We’re delighted to hear that your move went well, especially with such a tricky chain. Thank you for recommending us, it means a lot. Kind regards Balgores - Woodham Ferrers
5/5
GoogleGood afternoon I would just like to thank Paul and Marie and the Balgores team For all the support and for keeping me and my brother updated through the process of selling our late fathers property. Would highly recommend this company.
Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us, and will be sure to let Paul and Marie, know your feedback. Best wishes, Balgores Property Group
5/5
TrustpilotExceptional service from all the team, especially from Chris West
We were looking to sell our house & was told by close family to use Balgores Upminster, as they had recently sold with them, having had Chris West as their agent & had an amazing experience from start to finish. We followed suit & successfully sold our house within 3 weeks of it being listed with Balgores Upminster. We have no doubt this is because of the exceptional service from all the team, but especially from Chris West. Chris is professional, approachable & passionate about what he does. He kept us updated daily as to progress & was always available for catch-ups, even on the weekend. Thank you so much for all your help Chris! You are a star! We love our new house & we would recommend anyone to use Balgores Upminster.
5/5
GoogleJeremy and the team were fantastic, tenacious throughout but without being pushy. Their marketing advice was spot on and ultimately they found Buyers who were willing to pay the correct price for the property. I wouldn't use anyone else for the sale of a property in their areas of coverage. 5 Stars plus
5/5
GoogleJonathan and the team went above and beyond to make sure our property transaction could happen. Excellent communication and an abundance of patience made the situation much less stressful and easier to deal with. Highly recommend!!!
5/5
TrustpilotRoss Burton
Ross Burton from Balgores lane has gone out of his way to communicate with us on the sale of my mums property, even checking on the property after mum moved out. Highly recommended Thank you Ross and his team making this a less stressful journey.
5/5
TrustpilotBest letting Experience
"I had the pleasure of working with Nikola at Balgores Letting in Dagenham, and I couldn’t be happier with the experience! She was super helpful and provided quick, professional assistance with the rental market appraisal of my property. Nikola’s knowledge of the local market was spot on, and she made everything so easy and stress-free. I really appreciated how prompt and friendly she was throughout the process. I highly recommend Nikola and the team at Balgores Letting if you’re looking for expert advice and great service in the Dagenham area!"
5/5
GoogleExcellent service, my thanks to Paul and team for their expertise, my property sold within three months. Thoroughly recommend, thank you
Good morning, Thank you for your feedback. We’re delighted that Paul and the team achieved excellent results and were able to sell your property so quickly. We’ll be sure to share your comments with them. Kind regards, Balgores, South Woodham
5/5
TrustpilotA brilliant company to work with
A brilliant company to work with, that go above and beyond to help resolve problems for the best outcome. I had huge issues with my property but their patience and guidance resulted in a positive outcome. They are extremely honest, professional and very knowledgeable. I cannot thank Andrew Perry enough!! Thank you so much, to you & your team, I will always be grateful!
1/5
TrustpilotLack of Transparency and a Very Stressful Buying Experience
My experience during this property transaction was unfortunately far more stressful and difficult than it should have been and ultimately the seller withdrew from the sale after 6 months of trying to close. In hindsight, I believe it was a mistake to proceed with a property connected to one of the directors of Balgores. To be fair, the potential conflict of interest was disclosed early on, however as the transaction progressed, many of the decisions and communication felt significantly more favourable towards the seller than balanced between both parties. One of the biggest issues was around completion timelines. We were actively working towards a much earlier completion date, initially targeting October/November, partly because we wanted our children settled into their new schools as early as possible in the academic year. However, towards the end of October, we were suddenly informed that the sellers now wanted completion pushed back to the end of January, which caused major disruption and stress across the entire chain. At the time, Balgores attempted to reassure us that this was normal and acceptable within property transactions. However, during the later appeal process, the seller informed that the January completion requirement had allegedly been known to Balgores from the very beginning (June), but this information was only communicated to us at the end of October. Had we known this upfront, we would have approached the purchase very differently. As a buyer, it became extremely frustrating trying to manage mortgage timelines, expiry risks, chain pressures, ongoing legal costs, and constant uncertainty while also chasing updates and clarity. Although some individuals involved were polite and responsive at times, the overall process became emotionally draining and significantly more complicated than it needed to be. I was left feeling that key concerns, timelines, and risks were not handled with the level of transparency and balance buyers would reasonably expect. My advice to anyone entering a property transaction would be: * Get everything confirmed in writing. * Ask detailed questions as early as possible. * Independently verify important information rather than relying on assumptions. Again, in writing. * Stay very closely involved throughout the process. * Carefully review any Gazeal agreement before signing, as in my experience it appears heavily weighted towards the seller side. (I have written a separate review regarding Gazeal specifically.) Buying and selling property is already stressful enough, and unfortunately this experience added considerably to that stress. I have since submitted a formal complaint to better understand whether there was any wrongdoing or failure in how the transaction was handled by Balgores. I will wait to see the response and will update this review accordingly based on the outcome and feedback received.
5/5
TrustpilotBrilliant support and service from…
Brilliant support and service from Carlos in the Gravesend office as I enter my second year with my current tenant at my rental property. Carlos is super quick to respond and help when I ask for assistance.. and I’m so grateful to Daniella for her help to get me where I am today after a horrendous time with another local agent and nightmare tenant.. My life is made so much easier by the clear and concise owner statements during tax return deadlines. Can’t recommend enough. Thank you!
5/5
TrustpilotFantastic experience with Balgores an exceptional firm of estate agents who go the extra half mile.d
We had remained in our fabulous property for 29 years, but we were now starting a new chapter of our lives. Balgores were absolutely magnificent, from Connor who helped us sell our property to the backroom staff. We would especially like to pick out Donna who every step of the way, was absolutely fantastic and guided us through the maze of selling up to exchange of contracts and completion date, she was a star. We would also like to thank Teddy for scanning all our key documents and he sent them onto us, which saved us a lot of time. All in all, we can only say that the whole Balgores team were exceptional, so a big thank you to everyone.
5/5
TrustpilotPeter was great!
I was recommended to use Peter as my Mortgage Advisor and would recommend on to other! Peter was nothing but helpful, informative & on the ball. There was never a question he didn’t have an answer for and simply made me feel at ease throughout my whole buying process. I’m sure he advised me on more than what his job description holds but nothing was a problem for him. Couldn’t have asked for anything more!!
5/5
TrustpilotExcellent service from Balgores…
Excellent service from Balgores Hornchurch Branch. We have had excellent service from start to (nearly finish) we have exchanged and completion is due soon. Everyone we dealt with were professional, easy to get hold of, and great to deal with. Billy (Manager) Georgia, Connor and Donna were amazing. We would not have got this sale over the line without the extra service they give, the whole team deserve the praise, Donna (sales progressor) has been a fantastic go between for us, the solicitors and the buyer. This sale would not have happened without this team. I highly recommend Balgores, do yourself a favour and use them, you will not regret it!
5/5
GoogleWe sold our house using Balgores and from the beginning Paul was on the ball. We had lots of viewings in a short period of time and the staff in the office kept us informed at all times. Once the property was sold Marie the Sales Progressor was great acting as intermediary between clients solicitors and other agents in the chain. We were always kept up to date with how things were progressing along the chain and this helped us immensely. I would definitely recommend these agents. They did a fabulous job for us.
5/5
TrustpilotI recently worked with Peter and Claire…
I recently worked with Peter and Claire to secure a new mortgage for my rental property. I couldn't have asked for a smoother process. Peter and team worked with me from the get go and guided me through the process brilliantly. Nothing was too much trouble for them and they was on hand 24/7 for any questions and queries I had. Absolutely fantastic service from these guys and would highly recommend their services. 10/10 from me.
5/5
GooglePaul and Marie were exceptional throughout our move from start to finish. Always keeping us informed and answering any query on what turned out to be quite a complex chain. Amazing service.
Good Morning, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and we're honoured that you'd recommend our services to others. Kind Regards, Balgores
5/5
GoogleWe used the services of the agency for the first time when we purchased our first property.My wife and I were very positively surprised that we were not treated as clients who could not afford to buy real estate. As unfortunately it happened to us during contact with large agents.We used the services of the Mill Hill office and we sincerely recommend Mrs. Barbara Darer, who looked after us to the very end and supported us very much.
Thank you so much, we are happy you are happy and good luck in your new home.
4/5
TrustpilotHarrison at Balgores
Harrison at Balgores in basildon was assigned to help me with my sale and purchase. I cannot praise him enough! Harrison was polite and friendly, made me feel at ease, listened to me rant when I was getting stressed with the whole process and did whatever he could to make things run smoothly. I am now in my new property and could not be happier!
5/5
TrustpilotHighly recommend Peter Walker and his Team.
I want to give a huge thank you to Peter Walker at Balgores Property in Upminster for his outstanding service. From start to finish, Peter was simply amazing. The communication was excellent, he was available almost every time I needed to reach him and kept me informed throughout the entire process. He made everything so easy and stress-free. Peter found me a fantastic deal, and I honestly couldn’t fault the service he provided. The fact that he was always there when I needed to ask questions really stood out for me. I’ve already recommended him to friends who are looking into mortgages because I would absolutely use Peter’s services again if I ever needed to move house or get another mortgage. I also have to mention his colleague, Claire, who was just as fantastic. Together, they made the whole experience seamless. I truly can’t recommend Peter Walker and his team enough!
5/5
TrustpilotA big thank you to Peter Walker
A big thank you to Peter Walker at Upminster. Peter was recommended to me from my parents who have used him twice before, the first time being 16 years ago. Peter has been very informative for us first time buyers and showed a true honesty. Finding our first house took time, Peter was patient and remained helpful when things had to change. Fantastic communication. We were then handed over to Claire who was equally fantastic. IF we ever decide to do the house moving process again, I would use Peter again in a heartbeat.
5/5
TrustpilotHighly recommended
Couldn't recommend these enough. All amazing but especially Deepuk and Donna. We sadly had to complete the sale on my deceased brothers flat. They were so kind, empathetic and helpful. It made a very difficult process that bit easier. Was what lovely was meeting Deepuk because my brother had already started the sale with him and so Deepuk remembering my brother and their conversations. Definitely went above and beyond expectations. Thanks again!
5/5
TrustpilotGreat service
Great service. Effecient process and great communication. Balgores Secure is what really convinced me to go with them
5/5
TrustpilotWhat a fabulous team Chelmsford are…(esp Ellie)
After completing on a sale I wish to pay thanks to Ellie , Marie and the teams at Chelmsford and S Woodham Ferrers branches. Without your support and constant sheer determination, we would not have achieved our completion by the date specified. I cannot recommend Chelmsford Balgores ( Ellie) high enough. Thanks so much to you all. Xx
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