Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
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1/5
TrustpilotPlease ignore all the fake 5 star reviews.
Please ignore all the fake 5 star reviews saying things like Daniella is great (she really isnβt) and you are left with a lot of people saying the same thing which was also our experience. Once they have your money youβre gonna get ignored. We had several maintenance issues which we reported which were ignored and donβt even think about getting your deposit back without having to go through the ombudsman. Do yourself a favour and steer clear.
Johnny Β· 31 March 2021
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5/5
Trustpilot5star review
From asking for valuation on my house through to completion, all the staff at Balgores were so helpful & looked after me every step of the way. It was a long & complicated journey but Iβd just pop in & get any issue sorted out there & then. As a technophobe they would always help me with emails, copies & scanning things straightaway. It felt like sitting there & having a chat with friends while they had my back & sorted anything out. Highly recommend, thank you all guys!
Julie Β· 19 December 2024
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5/5
TrustpilotFantastic service from Balgores and Ricky Nelson
Fantastic service from Balgores and I don't say this lightly. I primarily dealt with Ricky Nelson from the Chelmsford branch who was superb selling my late Nans park home. What started out at being a straightforward sale after 2 weeks turned complicated with the buyer having a number of issues to contend with from the sale of their own property. Ricky Nelson ended up getting very involved with the buyer and really in my mind made pushed the sale through which otherwise would have failed. Well done Ricky and many thanks indeed. 5 star service...
GuyLevoir Β· 1 July 2020
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5/5
TrustpilotI was really impressed with Balgores
I was really impressed with Balgores - they managed a sale and purchase for me. They were tenacious, engaging and went above and beyond what I expected from an agent. I had several buyers drop out and they managed to get new ones within a week allowing me to keep the house I was purchasing through them as well. My sale and purchase took 10 months! but they did not give up and did everything they could to help secure my new home. My agent Sean was fantastic - nothing was too much trouble and would message in the evenings and weekend as soon as he had an update so I felt constantly in the loop with what was going on and supported through what was a very stressful process! I would highly recommend Balgores Romford.
Emma Β· 23 June 2020
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5/5
TrustpilotPeter was absolutely fantastic
Peter was absolutely fantastic, did exactly what he promised for us, stuck with it when Mortgage lender was messing us about, stayed true to his word, very polite at all times and made us both feel very reassured at all times... fantastic job would highly recommend this guy, helped us in every way possible and very down to earth which is hard to find these days!! πππ
Lisa Β· 28 September 2022
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5/5
TrustpilotThank you Donna
After a long six months of delays at the top of the chain my exhange went through yesterday and throughout this rather trying time my contact with Donna at Hornchurch was invaluable. She kept me up to date in a very friendly and helpful way and never minded me asking silly questions realising that all this has been very daunting for me. Would highly reccommend Balgores Hornchurch and Donna in particular.
Pam Β· 1 April 2022
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5/5
TrustpilotWe have had such a great experienceβ¦
We have had such a great experience with Balgores Romford. The staff have been exceptionally helpful and have made the whole process of purchasing our home stress-free. A big thank you to Louise, Mason, the sales team and also their in-house services team. I would highly recommend all their services, they have always been super helpful, not pushy and all queries have been dealt with in a timely manner.
Kay Β· 29 June 2022
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5/5
TrustpilotGreat service from the Balgores team, especially Donna
A big thank you to Jai who helped me get a quick viewing of my preferred property and negotiating with the seller to choose me ;o). An extra special thank you to Donna who kept me informed regarding the progression of my purchase. There were a few scary moments in the last couple of months due to our buyerβs solicitors. But Donna was always there and kept my purchase on track.
LCP Β· 24 March 2022
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5/5
TrustpilotBalgores have been really helpful in myβ¦
Balgores have been really helpful in my remortgage process; I have little experience in this area, so I appreciated Christian Wilkinson's expert advice and insight into the market. Rohima Miah was superb in sorting out my paperwork for the lender.
I would recommend Balgores for first-time Buyers, experienced Buyers and people looking to remortgage. I will be using Balgores again.
Olu Β· 19 May 2023
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5/5
TrustpilotHighly Recommended!
Balgores has helped me purchase my first property with no hiccups. Communication was brilliant, there was always someone contacting me with updates. They provided a brilliant and reliable broker from MAB and a great solicitor from DC Law. I would like to give a special thanks to Nyal and Sarah from Balgores, Lucy and Mackenzie from MAB and Barry from DC Law for all the effort they put in towards my first home.10/10 service!! Thank you
Mr Β· 20 May 2021
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5/5
TrustpilotWell organized and professional team
Buying a property is very highly likely to be very smooth specially for the first time buyers. And even all the property agencies are not the same in terms of dealing with individuals. Balgores Dagenham is definitely a recommended agency to work with. Had few delaying issues but it overall went well. The whole team was helpful but Mr Femi will be the top of the rank in terms of dealing our case. Appreciate team Balgores Dagenham!
Ron Β· 21 January 2021
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5/5
GoogleWeβve just exchanged on our house this afternoon in Hampstead Garden suburb. Jeremy Fine was exactly the kind of person you want by your side through this process as he knows how to calm people when they need, to move things forward one that has to happen, to be enthusiastic at the right times and to deal with people with dignity, humour and kindness. I could not recommend him highly enough
Rabbi Laura Janner-Klausner
Rabbi Β· 25 August 2021
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5/5
TrustpilotBalgores Romford were exceptional
Balgores Romford were exceptional. Charlie and his team supported me throughout the whole process of selling my house from start to finish. Always professional and prepared to go that extra mile. In fact Charlie the branch manager was even negotiating my sale whilst he was on Holiday
I cant thank them enough and can strongly recommend
Mark Β· 21 August 2023
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1/5
TrustpilotA Highly Disappointing Experience withβ¦
A Highly Disappointing Experience with Balgores Romford Estate Agents
I am writing to express my extreme dissatisfaction with the appalling service I received from Balgores Romford. Despite their grandiose claims of being able to sell my property within two weeks, my experience has been a frustrating and costly ordeal that I would not wish on anyone.
After enduring 40 viewings and reducing the property price three times, the agents failed to deliver on their promises. Instead of taking responsibility, I was shockingly advised to find another agent. To add insult to injury, they ultimately admitted that they could not sell the property and suggested it be removed from the market altogether, a direct contradiction of their earlier bragging and assurances.
To compound matters, I was charged Β£1,100 for searches and conveyancing fees, which were never even provided. This feels not only like a breach of trust but also outright exploitation, especially given the lack of results and the dismissive attitude I encountered.
The entire process was riddled with miscommunication and false promises. Balgores Romford has demonstrated a lack of professionalism, accountability, and basic customer care throughout.
I strongly urge potential clients to avoid Balgores Romford at all costs. If you feel compelled to use them, ensure you conduct extensive due diligence beforehand to avoid being misled as I was.
This experience has left me deeply disappointed and out of pocket, with no results to show for my time, effort, or financial investment. Balgores Romfordβs service has been nothing short of disgraceful.
Smart Β· 27 November 2024
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5/5
TrustpilotGreat service
Came upon this agency by accident. However the service i received from staff was exceptional. Jack in particular was quick to remedy any issues and discuss ways forward. Gosia was a good ear in terms of my experience of having people i did not know pass through my home which is part and parcel of selling i know. Overall dam good agency up to completion.
Marlene Β· 18 October 2022
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5/5
TrustpilotExcellent Service
I would like to say a huge thank you to Donna Hickey! Donna is extremely efficient, professional and above all approachable and friendly. I never had to chase to find out information, Donna was always one step ahead chasing my vendor and solicitor. I would highly recommend Donna and her team who made my purchase so easy and painless. Thank you once again, it was a pleasure working with you
Beau Β· 1 March 2022
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5/5
TrustpilotSuperb service and true professionalism
We really canβt praise highly enough how professional and diligent Deepuk and his team have been in dealing with the sale of our property in Hornchurch.We live in Australia and this brings a unique set of circumstances with time difference. This didnβt ever become a problem as Deepuk always managed to email or call with updates. On occasion that we called the office we found the team to be very helpful and this would often be followed up with contact from Deepuk himself.We wouldnβt hesitate to recommend Deepuk and his team to anyone looking to sell.Very happy with the service and outcome
Mark Β· 25 October 2019
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5/5
GoogleRecently competed a purchase of a property in south woodham ferrers through Balgores - the team were responsive, knowledgeable and super helpful throughout. I also used their mortgage advisor who was super. Would thoroughly recommend.
Geoff Β· 8 May 2025
Agent replied Β· 22 May 2025
Good afternoon,
Thanks for leaving us such a lovely review, we really appreciate it.
It's great to hear how positive your experience has been with our South Woodham Ferrers branch.
We really appreciate you recommending us.
Best wishes,
Balgores Property Group
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5/5
TrustpilotThe team worked hard to sell theβ¦
The team worked hard to sell the property. They kept informed me of the housing market in the locale as the property I was selling was several hundreds of miles from me. Their opinions were honest and I felt reassured that my property and myself were in safe hands. There was respect on both sides throughout and communication could not have been clearer. Although I doubt I will never have a property in that area to sell again, I would not hesitate to recommend them highly to others . With thanks and high regard
JMTheobald Β· 5 September 2019
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5/5
TrustpilotExcellent First Class Service
We sold our house through Balgores, Hornchurch within a month. We cannot praise Billy Gill enough. Billy was amazing from start to completion. He told us he would sell our house and he was true to his word. Billy and his team are extremely knowledgeable, professional and so very helpful. Billy was always there to answer any queries which was so reassuring. We cannot fault Balgores and would highly recommend to family & friends and anyone looking to sell or buy in Hornchurch. Thank you for a first class service.
K Β· 4 September 2019
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5/5
TrustpilotFeedback
I have recently completed my property sale with the support of Balgores property in Hornchurch. I can honestly say that they were very professional and quick to respond to calls and organise viewings. The whole process from start to finish was made easy and the Property Consultant Such Pattwal was professional and supportive throughout the whole process and she understood my situation completely.
Sandra Β· 7 December 2022
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5/5
TrustpilotGreat customer service/care BASILDON
Great customer service/care. Me and my partner (First time buyers) brought a house through balgores basildon last week. We were shown around by an estate agent who was great. Very help full. We also went back a few weeks later to do some measuring up, estate agent was great and letting us get on with what we had to do. Sarah is who I dealt with most and she was brilliant. Really helpful on the phone, updating us weekly. Also a big help as it's all new to me guiding me on what's the next step. I would 100% recommend balgores basildon for any one who wishes to buy a house through them as they couldn't do more for you. Location is very easy to get to as it it literally behind carpark.Thank you very much, the house is lovely and we are very happy with your customer serviceMartin & Sian
Mr Β· 4 July 2019
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5/5
TrustpilotI am really glad I sold my house with Balgores
I am really glad I sold my house with Balgores Agency. At first, I thought they may be so busy that they wouldnβt give me the time I need to sell my house and understand the process as I know they are well known but these werenβt fact just my assumptions. Kish Oogarah was my contact and he was really nice and professional. He got involved until the end of the sale, keeping himself updated on where the sale was at. He gave me a few calls to keep me updated. It was really useful to sell with Balgores and I would recommend it.
Dinkleboo Β· 24 June 2019
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5/5
TrustpilotSelling with Balgores of South Woodham Ferrers
Balgores of South Woodham Ferrers were extremely helpful in the selling of my property. Yes they are paid but they seemed to me to go the extra mile. They gave helpful advice on the first visit on how to present the house. They answered all my questions without using 'jargon' and always made me feel that me and my property were very important. Maria helped when it came to filling in forms and keeping me updated with how the sale was going. From my personal experience I would certainly recommend the South Woodham Ferrers branch, nothing was too much for them and they make wonderful tea too. Thanks to Clive, Marie, Lucy and Tom.
GAYNOR Β· 3 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.