Trusted Agent profile · Chelmsford

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Balgores Chelmsford reviews

4.7

★★★★★ Excellent

1,347 reviews across 2 platforms

2 Tindal Square, Chelmsford, CM1 1EH, CM1 1EH

Balgores's office in Chelmsford, at 2 Tindal Square, is rated 4.7 out of 5 across 1,347 reviews on two platforms, including 601 Google reviews rated 4.8.

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4.8 / 5

601

Reviews on Google

This office

Trustpilot logo

746

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sterling performance

Kurt and his team were professional at the least and above and beyond at the most. They even offered to put out a selection of biscuits for us, but on a diet so...Anyway, if I ever move away from this splendid area I will be going back to them.

Jim · 21 January 2021

5/5

Google

As a first time seller, Brad gave me plenty of advice on how best to sell my home. So much so he and his team managed to sell the property within the first weekend of it being up for sale! From there, Brad kept in constant contact with me …

Jordan · 10 October 2020

5/5

Google

The most pro active agent i have worked with as a investor.I dealt with Alannah Buckroyd and right from the word go she was on the case. I had great contact and with in days she had booked in the photography and arranged 5 viewings. I would highly recommend them.

Kay · 19 September 2020

5/5

Google

Ben at Balgores was so helpful, friendly and efficient. He fitted us in for a viewing on the same day we contacted him. Which led to us securing a flat for my daughter. Thank you very much for your ongoing support Ben. We appreciate your high level of professional customer care, and will recommend you to others!

Claire · 16 September 2024

1/5

Trustpilot

Be afraid, very afraid..........

I unfortunatly chose Balgores as my managing agent. So many issues, nothing ever compleated professionally. The two "ultra ideal" tenants moved five people in on day one (no checks) The tenants gurantor was again not checked, later found to be dutch national, no chance of ever getting anything off him since brexit. Landlord rent/legal protection insurance not taken out despite taking the fee for three years. When we came to claim, the company had not been paid. Balgores response was to cancel our management contract!!!! We had to use bailiffs to get tenents out - cost a fortune in lost rent etc. Even getting the ideal tenents deposite back was a fiasco. We then took Balgores to court, they settled out of court so as no CCJ would appear against them. This company is incompetant at a level that cannot be described, I have email addesses of 20+ different staff, staff turnover is a good indicator of a useless company. Unsurprisingly any problem was always due to someone who had left. I ended up actually feeling sorry for the staff, the way you feel pity for alcoholics/drug addict and homeless people - lives out of control - people who need help to sort out the mess they cannot even comprehend. If your a landlord - join NRLA - saved my life.

John · 20 April 2023

5/5

Trustpilot

Thank you Peter for your assistance…

Thank you Peter for your assistance throughout the loan process. It was a great job, and almost a miracle :) I can truly recommend you to anyone who needs a mortgage. Thank you!

Edyta · 16 March 2023

5/5

Trustpilot

I have purchased my first property…

I have purchased my first property through Balgores which was a smooth process with a helpful and proactive service. Thank you to Donna Hickey for being on hand and Chris West for being so attentive. Highly rate Balgores and their service

Lauren · 4 May 2022

5/5

Trustpilot

I successfully became a first time home…

I successfully became a first time home owner with the help from Peter Walker and Claire. You gave me a great service, supported with all my questions and was just a text or phone call away, 7 days a week. This made the process seamless and stress free. Thank you so much for going the extra mile! I recommend Balgores property, specifically Peter! P.S - He gives you 3 beautiful rules you need to start your new home!

Joan · 10 June 2023

5/5

Google

We have been working with Balgores as our managing agent for 4 rental properties we own in Chelmsford for over a year and are very pleased with their services. A recent new tenancy was handled particularly well by Jody Manno and Daniel Lawrence who both went the extra mile for us whilst we were away overseas.

Tim · 16 September 2024

5/5

Trustpilot

Great service

I recently both a property through Balgores and A am very pleased with the services And with the attitude and professionalism what they have with they clients Especially Victor that its been advertising is and helping to find the new property

Ciprian · 11 March 2022

5/5

Trustpilot

Couldn’t ask for a better service

James of Balgores Hornchurch has been amazing through our search for the perfect property. Professional, punctual and helpful, as well as friendly and energetic! Made himself available for advice above and beyond what is expected of any estate agent. Couldn't ask for a better service.

Andrés · 14 July 2021

5/5

Trustpilot

Very professional and very…

Very professional and very efficient.Would thoroughly recommend them.On market to completion in six weeks.That is the way it should be.

Mr · 23 May 2019

Agent replied · 22 October 2024

Hi Michael,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Trustpilot

Highly recommend Christian…

I can’t recommend Chris Wilkinson enough. Having never used a broker before I didn’t know what to expect but he couldn’t of been more helpful. In fact we got our mortgage approved within 24 hours, amazing. We would highly recommend Christian!

Emma · 8 March 2022

1/5

Trustpilot

DONT WASTE YOUR TIME they missed out on big commission! Disgusting customer service

Arrogant company with disgusting customer service!!! they have no idea how to sell a property when they judge on who can actually see it!. We had a big deposit and was able to pay the property price but as we didn’t go with their in-house mortgage advisor they had told us we could not see the property, and didn’t want to WASTE their vendors time! After saying that we reluctantly decided have a chat with him to ease their concerns about us WASTING THEIR TIME. He arranged to call us at 4…. That did not happen He called us at 5.45 to be told that he was “busy with paperwork” (no sorry) but he could go through it now.. we have 2 kids and was in the middle of dinner. So we said we haven’t got time to go through it all right at that second so we just asked again if it was possible to view the property this weekend before we potentially miss out with someone else making an offer…. Again we was told that they didn’t want to waste their time… so we said THATS FINE. We are CLEARLY wasting our time with this companyThey missed out on commission as we are pretty much ready to buy with a large cash deposit and no chain. Well done to balgores staff I’m sure you manager is proud of you. (Which I’m sure he actually is…as ive read SO many bad reviews of this company on trust pilot!) DONT WASTE YOUR TIME!

Nicola · 10 March 2023

1/5

Trustpilot

Awful

Awful, we wanted to view a property and was told by Sean we had to have an agreement in principle in place or they would have to validate my earnings to satisfy their vendor. Never heard such absolute rubbish. It’s clearly a hard sell to get you to use their mortgage advisors. Disgusting service and I was spoken to like i was stupid and didn’t understand how mortgages work (despite having had multiple mortgages and owned properties for over 20 years) and a large cash deposit.

Darren · 10 March 2023

5/5

Trustpilot

Extremely efficient service…

Working with Toni at Balgores Lettings Romford has been a great experience. Not only has she provided a very efficient service, she is also very knowledgeable and responsive, whenever a question arises. For first time landlords the process has been extremely seamless. I would thoroughly recommend their services.

Craig · 24 October 2020

5/5

Trustpilot

Emily done a fantastic job for our…

Emily done a fantastic job for our house hunt. She was incredibly helpful. Was able to find what we wanted with her help. The way she helped us it was amazing. Fantastic service she provided to us. A big thank you to Emily and her team.Shafia Chowdhury

Shahrin · 21 January 2021

5/5

Trustpilot

Helpful service

I have had a really tough time searching for my perfect property in a reasonable budget. When I contacted Balgores the agent Curtis was very knowledgeable of the market and helped me find my dream home. I would recommend Curtis to anyone searching for a new home.

Jimmy · 21 January 2021

5/5

Google

I've been using Balgores for five years and have never received better service than theirs. They're consistent, competitively priced and professional. Daniel Lawrence is brilliant so I'd personally recommend him if you're looking for the …

Abhinav · 10 October 2022

5/5

Trustpilot

Allannah best agent ever

If you’re looking for a brilliant and pro active agent, who has experience and has the best interest of the seller and buyers you have to use Allannah at Balgores estate agents in Chelmsford. I am a single women and have been looking to sell my house and she arranged the viewing asap with my Tennant and fitted around her, also l could message her any time and she would respond asap even on Sunday.

Kay · 30 July 2023

5/5

Trustpilot

What a great service

What a great service Peter and Clair made it all so easy for us they are so helpful and reassuring and got me a great deal I will definitely use then again

Richard · 1 March 2023

5/5

Google

Always professional and do what they say they will do.

Matthew · 23 March 2025

Agent replied · 24 March 2026

Good afternoon, Thank you for letting us know about your recent experience with our Chelmsford branch. … More

5/5

Google

Dealt with Ben. Excellent service. Would recommend.

Sue · 16 September 2024

5/5

Google

Thanks very much to Ricky Nelson and team for the sale transaction that we'd for the property. You are all very professional, understanding and well executed with your full control on this transaction. Highly recommended! Cheers!!

Amarnath · 19 September 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Balgores Chelmsford is among the ESTAS 2026 winners.

  • Best in Postcode (1)ESTAS Best in Postcode 2026
    • CM1

ESTAS winner in two years: 2025, 2026.

ESTAS awards by year, 2025
  • 2025 1 Best in Postcode ESTAS 2025 winners

    • Best in Postcode (1)ESTAS Best in Postcode 2025
      • CM1

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

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Questions about Balgores Chelmsford

Has Balgores won any awards?

Yes. Balgores Chelmsford won Best in Postcode (CM1) at the ESTAS 2026 awards, and 1 other industry award since 2025.

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