Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have recently completed a sale with…
I have recently completed a sale with Balgores. Staff were so good and good communication through out the processs . We are so thankful, especially to Sarah,Joseph and Trevor.even if Trevor is not working in there.Thry were so friendly and approachable.Thanks to Balgores once again
Julie · 23 May 2019
Agent replied · 22 October 2024
Hi Julie,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
★★★★★ 5/5
TrustpilotBalgores Upminster - Excellent Service
We bought a house through the Upminster branch. From the outset they were extremely professional and attentive.
We used their associated mortgage broker and they were also excellent too.
There were some challenges leading up to completion and the they found solutions to problems very quickly.
A special thank you to Pete, Donna & Claire!
Rob · 3 May 2023
★★★★★ 5/5
GoogleI have worked with Balgores for a number of years and have found them to be extremely professional in every way. Daniel Lawrence has been my go to agent and has provided numerous tenants over the years quickly and fully credit checked for my properties. I would totally recommend Daniel.
Another · 19 September 2023
★★★★★ 5/5
GoogleI have been dealing with Ben, so helpful and prompt. Genuinely refreshing to come across a fellow agent that is polite and professional, credit to the industry.
Roxanne · 26 June 2025
Agent replied · 24 March 2026
Good morning,
Thanks for your kind review.
We pride ourselves on providing an excellent customer service, so it's great to … More
★★★★★ 5/5
GoogleDealt with Ben, extremely happy with the service given. Dealt with our queries quickly and ensured we had a pain free experience, very helpful with it being our first time. Definitely recommend.
Baylie · 16 September 2024
★★★★★ 5/5
TrustpilotBest
Has been using Balgores for ages since 2012 and always had great experience! Guys are super professional and full of expertise. Special thanks to Peter and Claire. They’ve been so helpful with my last remortgage in such difficult times in property market. Always fast replying and doing extra mile to provide best service. Well recommend!
Victor · 21 April 2023
★★★★★ 5/5
GoogleRon's an inspiration to us all, always available and helps whenever needed. Thank you, Ron, for being a true, honest person
Samuel · 25 August 2025
Agent replied · 25 August 2026
Thank you for your kind words about Ron. We’re thrilled to hear how much you appreciate his support and dedication. He truly exemplifies the values we stand for in our business. Your feedback means a lot to us and will be shared with Ron. We look forward to continuing to serve you!
★★★★★ 5/5
TrustpilotVery lucky to work with Reece
Reece was a pleasure to work with from start to finish.Always available to respond to our queries.Kept us updated with any feedbacks requests from the other end,no matter the time during the day or evening.Made all the process less stressfull and gave confidence to continue no matter what.We really appreciated all his help and support and will highly recomand anytime.
Partac · 10 October 2022
★★★★★ 5/5
GoogleVery easy process and all staff was friendly.
Treated us with so much kindness and respect. …
SonicHugs · 30 September 2025
Agent replied · 24 March 2026
Good morning,
Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Chelmsford branch. We … More
★★★★★ 5/5
TrustpilotClaire and Peter were great in helping…
Claire and Peter were great in helping getting the minefield of mortgage processes in place. Both very responsive to any questions and email queries. They were quick to get on top of any issues and resolve them quick. Thank you both for your professional expertise and friendly manner
Warren · 11 October 2023
★★★★★ 5/5
GoogleThank you Ben for walking us through the tenancy process. You were quite patient and knowledgeable about the process. You went over and above to help us get settled quickly, especially with a new baby on the way.
I would highly recommend you and the Balgores team to anyone.
Mellony · 16 September 2023
★★★★★ 5/5
TrustpilotGreat service
Great service from Balgores as a whole, especially Peter Walker and Claire Dartnell for their support and advice on our mortgage, and Jess, Chris and Donna in the sales team for their support on our purchase. Very friendly, knowledgeable and accessible if we had queries. It made the process so much smoother than it could have been. Thank you!
Paul · 8 November 2022
★★★★★ 5/5
GoogleBen Vainola has been super helpful in managing my property, I've sent a lot of ad hoc asks his way and he is always prompt and helpful in his responses.
Roan · 16 September 2024
★★★★★ 5/5
GoogleAwesome Experience!!
I was relocating to Chelmsford from Leicester, but finding a space was difficult …
Vipin · 30 September 2025
Agent replied · 24 March 2026
Good morning,
Your feedback is greatly appreciated. … More
★★★★★ 5/5
TrustpilotFirst time buyers - great experience
Me and my partner are first time buyers and we had a great experience with Balgores mortgage broker Abi and her assistant Mackensie. Abi was very helpful and on hand for any questions we had. She walked us through the process and found us the best rate she could. Would recommend them highly.
Lauren · 28 April 2023
★★★★★ 5/5
GoogleI would highly recommend Balgores and especially Mark Claxton who kept me updated and was able to rent my property out at short notice, he was fantastic! I have complete confidence in his ability to do the job.
Jessica · 25 April 2024
★★★★★ 5/5
TrustpilotFirst Home Purchase
We purchased our first home a few months ago. Balgores were very proactive in helping us finalise everything, even using different branches to help speed up the process. Every person we spoke too was wonderfully helpful. Most importantly for me was that they were kind and genuinely nice people to talk too, I didn't dread picking up the phone!A special shout out to Ricky who first showed us round, flawless throughout the process.
Mr · 12 January 2020
★★★★★ 5/5
TrustpilotFirst Time House Purchase
Balgores were very helpful and efficient in helping us purchase our house. Nigel was very on the ball and Sarah was always in contact to make sure we were okay and getting the information we needed. Would definitely recommend to a friend.
Mr · 21 May 2019
Agent replied · 22 October 2024
Hi Thomas,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praises along to Nigel & Sara - please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
★★★★★ 5/5
TrustpilotI was both selling and buying and had…
I was both selling and buying and had contact with Balgores team members at Dagenham, Honrchurch and Upminster including Louise, Claire, Donna, Sarah and Peter, the mortgage advisor. They all had input at various stages and made the process go smoothly. Peter was excellent. Thanks to you all.
TBB · 28 August 2023
★★★★★ 5/5
GoogleI had amazing experience with Balgores Chelmsford. The estate agent Daniel Lawrence is very helpful , and assisted me in my journey to find a new home. The process was very smooth , I am very happy with the service and my new flat;) Thank …
Joanna · 10 October 2023
★★★★★ 5/5
TrustpilotReview of Brad Stanton - Chelmsford
Review of Brad Stanton - ChelmsfordWe bought our new house through Brad at Balgores and found him to be really friendly and helpful. Brad was a key person in helping our sale come around quicker as we could bypass the solicitor and go straight to him to get questions answered. He was always available on text even when he was on annual leave. Thanks for all your help Brad - would definitely recommend.
Vicky · 10 July 2019
★★★★★ 5/5
TrustpilotBalgores Upminister & Donna - Superstars!!!
Buying a property is one of the most stressful things in life and having Balgores Upminister and in particular Donna in our corner working through the various challenges has made the experience great. I was kept up to date through the whole process and can't wait to enjoy the purchase. Thank you very much!
Shamsul · 10 February 2023
★★★★★ 1/5
TrustpilotHorrible service from Upminster branch
Horrible service from Upminster branch, especially from Richard and Such. We put an offer on a Thursday, offer got accepted straight away in writing. To get it off the market they required us to use their solicitors and to book a survey in. We felt pressured so we used their Solictors and paid in advance. Our mortgage application completed and surveyor booked to call them on Monday. Then on Monday, Balgores called us and said they are withdrawing offer and accepted someone else instead.Very dissatisfied and disappointed with Such and Richard. To anyone reading and purchasing via them...I dont recommend going with them - we are now stuck with their solicitors!
Ken · 23 November 2021
Agent replied · 22 October 2024
Hi Ken,We're sorry to hear that your experience wasn't satisfactory. We understand how frustrating it is when something goes awry when purchasing a home. Unfortunately in this instance tt was the vendors choice to switch to another offer, which we had to put foward.Kind regards,Richard BurnsBranch ManagerBalgores Upminster
★★★★★ 5/5
TrustpilotMy experience with the Agency was…
My experience with the Agency was faultless . Jack was very good , professional and helpful . He was always ready to help and answer an queries . He supported us so much and the sale was smooth and quick .
Mrs · 16 May 2019
Agent replied · 22 October 2024
Hi Tandiwe!Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I've just spoken to Jack from our Romford branch to pass along your message and he's over the moon to hear that you're so happy with the service he provided and he wishes you his best!Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
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